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Network Operations Center Analyst information

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How much do network operations center analyst jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for network operations center analyst in Florida is $26.37, according to ZipRecruiter salary data. Most workers in this role earn between $19.76 and $29.81 per hour, depending on experience, location, and employer.

What is the difference between Network Operations Center Analyst vs Network Engineer?

AspectNetwork Operations Center AnalystNetwork Engineer
CertificationsCCNA, CompTIA Network+CCNP, CCNA, Cisco certifications
Work EnvironmentMonitoring networks, troubleshooting issues, 24/7 shift workDesigning, implementing, and maintaining network infrastructure
Employer & Industry UsageTelecom, IT services, large enterprisesIT consulting, enterprise networks, service providers

The Network Operations Center Analyst primarily monitors and troubleshoots network issues in real-time, often working in shifts. In contrast, the Network Engineer focuses on designing, deploying, and maintaining network systems. While both roles require networking certifications like CCNA, the analyst role is more operational, whereas the engineer role is more technical and project-oriented.

What are some common challenges faced by Network Operations Center Analysts, and how can they be addressed?

Network Operations Center (NOC) Analysts frequently encounter challenges such as responding to high-pressure incidents, managing multiple alerts simultaneously, and troubleshooting complex network issues. Staying organized and maintaining clear communication with team members and other IT departments are crucial for effective incident resolution. Continuous learning and familiarity with monitoring tools help analysts quickly identify and resolve problems, while following established escalation procedures ensures that critical issues are addressed promptly. Building strong teamwork skills and participating in regular training can help NOC Analysts adapt to evolving technologies and shifting network demands.

What are the key skills and qualifications needed to thrive as a Network Operations Center Analyst, and why are they important?

To thrive as a Network Operations Center Analyst, you need a solid understanding of network protocols, troubleshooting methodologies, and a degree or certification in information technology or a related field. Familiarity with network monitoring tools like SolarWinds, Nagios, or Splunk, as well as certifications such as CompTIA Network+ or Cisco CCNA, is often required. Attention to detail, strong problem-solving skills, and the ability to communicate effectively under pressure are crucial soft skills. These competencies ensure rapid incident response, minimize downtime, and maintain the integrity of network operations in high-stakes environments.

What are Network Operations Center Analysts?

Network Operations Center (NOC) Analysts are IT professionals responsible for monitoring, maintaining, and troubleshooting an organization’s computer networks and systems. They work in a centralized location, called a network operations center, to ensure network availability, performance, and security. Their duties include responding to network alerts, resolving outages, escalating critical issues, and documenting incidents to minimize downtime and maintain smooth network operations.
What are popular job titles related to Network Operations Center Analyst jobs in Florida? For Network Operations Center Analyst jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Network Operations Center Analyst jobs in Florida look for? The top searched job categories for Network Operations Center Analyst jobs in Florida are:
Network Operations Center Analyst jobs near you
Infographic showing various Network Operations Center Analyst job openings in Florida as of July 2026, with employment types broken down into 1% Locum Tenens, 85% Full Time, 9% Part Time, 1% Temporary, and 4% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $54,845 per year, or $26.4 per hour.

Network Operations Center Supervisor - Overnight

Summit Broadband

Orlando, FL

$60K - $70K/yr

Other

PTO

Re-posted 18 days ago

Summit Broadband rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

14th of 96 rated telecommunications companies

Job description

Description

Summit Broadband Inc. is a cutting edge, fiber-based broadband provider delivering best in class residential, commercial, and hospitality technology solutions. This growing, dynamic high-tech company headquartered in sunny Central Florida, is seeking a Network Operations Center Supervisor - Overnight to join our Network Engineering Team and grow with us. The new Summit Broadband is poised for an incredible future fueled by team members dedicated to being the best.


Job Title: Network Operations Center Supervisor - Overnight

Status: Full-Time/Exempt

Reports to: Sr. Director Network Operations Center

Location: Orlando, Florida


Position Summary: The Network Operations Center (NOC) Overnight Supervisor position plays an important role within Summit Broadband, it represents an experienced professional with strong leadership and technical skills. This position is critical to the team and will be the hands-on overnight leader for the 24x7 NOC that owns the state of the network, change management, service assurance, and customer experience. The NOC Overnight Supervisor is responsible for driving Change Management, NOC KPIs and Incident Management Processes. They are responsible for assisting and supporting NOC Techs with incidents, outage resolution, escalations, dispatches, shift management, reporting, and training. They will also play an instrumental role in driving process improvements.


Essential Job Functions:

Supervises staff of NOC professionals monitoring Summit Broadband Network on 24x7 basis

Exemplifies detailed understanding of Incident Management and Incident Commander responsibilities

Manages employee Personal Time Off and Emergency Leave to ensure Shift Coverage is maintained

Provides initial training to new employees before they are put on shift

Provides training as necessary when new Systems/Services are integrated into the network

Performs yearly certification of employees to confirm their competence to perform the tasks at hand

Develop Procedural Documentation for staff and provide recommended changes for documentation outside of their area of responsibility

Develop reports on staff workload and identify risks

Manages up and communicates with leadership

Writing/Reviewing RFOs

* All other duties as assigned.


Qualifications:

Knowledge of TCP/IP technology including IP addressing, subnet masking

Knowledge of troubleshooting network issues in both a LAN and large WAN environment

Knowledge of the Command Line interface for Juniper, Nokia, and Ciena

Knowledge of performing traceroutes, executing ping test, performing/evaluating data captures

Knowledge of Voice Communications systems and services specifically when routed over an IP infrastructure

Knowledge of Video delivery systems and IPTV

Knowledge of common test equipment and techniques to troubleshoot both Voice and Data communications

Basic knowledge of Linux distributions

Knowledge of all tools in the Microsoft Office Suite (including Word, Excel, Powerpoint, and Visio)

Existing supervisorial experience in a high-paced NOC environment

Knowledge of Meta Voice Switching platform

Holder of one or more network certifications CCNA, CCNP, JNCIA, etc. preferable


Knowledge, Skills, and Abilities: Word processing, Spreadsheets, Internet software, E-mail, Database software. Good communication and analytical skills. Good problem-solving skills.


Education and Experience: BS degree and/or 8-12 years of prior relevant experience


Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is occasionally required to walk; sit; stoop, kneel, crouch, or crawl and talk or hear. The employee must be able to use hands and fingers to use tools and manipulate equipment. The employee is occasionally required to lift up to 50 pounds. Vision requirements include close vision, ability to adjust focus and to see colors.


*Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


Summit Broadband, Inc. is an Equal Opportunity Employer. Summit Broadband participates in the E- Verify program.


Summit Broadband is a drug and tobacco free workplace.

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