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Network Operations Center Analyst Jobs in Ohio (NOW HIRING)

Winsupply

Network Support Analyst

Dayton, OH

Escalates tickets to the Network Operations Center (NOC), when appropriate * Follows up on open ... Analytical and Critical Thinking * Builds Customer Experience * Communication * Planning and ...

Winsupply

Network Support Analyst

Moraine, OH

Escalates tickets to the Network Operations Center (NOC), when appropriate * Follows up on open ... Analytical and Critical Thinking * Builds Customer Experience * Communication * Planning and ...

Winsupply

Network Support Analyst

Moraine, OH · On-site

Escalates tickets to the Network Operations Center (NOC), when appropriate * Follows up on open ... Analytical and Critical Thinking * Builds Customer Experience * Communication * Planning and ...

TQL

Network Operations Specialist

Cincinnati, OH

Monitor and analyze system performance, availability, resource utilization, and capacity trends ... Two to four years of relevant experience in network operations, infrastructure support, systems ...

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All JobsNetwork Operations Center Analyst JobsNetwork Operations Center Analyst Jobs in Ohio

Network Operations Center Analyst information

See Ohio salary details

$17

$33

$48

How much do network operations center analyst jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for network operations center analyst in Ohio is $33.54, according to ZipRecruiter salary data. Most workers in this role earn between $25.14 and $37.93 per hour, depending on experience, location, and employer.

What is the difference between Network Operations Center Analyst vs Network Engineer?

AspectNetwork Operations Center AnalystNetwork Engineer
CertificationsCCNA, CompTIA Network+CCNP, CCNA, Cisco certifications
Work EnvironmentMonitoring networks, troubleshooting issues, 24/7 shift workDesigning, implementing, and maintaining network infrastructure
Employer & Industry UsageTelecom, IT services, large enterprisesIT consulting, enterprise networks, service providers

The Network Operations Center Analyst primarily monitors and troubleshoots network issues in real-time, often working in shifts. In contrast, the Network Engineer focuses on designing, deploying, and maintaining network systems. While both roles require networking certifications like CCNA, the analyst role is more operational, whereas the engineer role is more technical and project-oriented.

What are some common challenges faced by Network Operations Center Analysts, and how can they be addressed?

Network Operations Center (NOC) Analysts frequently encounter challenges such as responding to high-pressure incidents, managing multiple alerts simultaneously, and troubleshooting complex network issues. Staying organized and maintaining clear communication with team members and other IT departments are crucial for effective incident resolution. Continuous learning and familiarity with monitoring tools help analysts quickly identify and resolve problems, while following established escalation procedures ensures that critical issues are addressed promptly. Building strong teamwork skills and participating in regular training can help NOC Analysts adapt to evolving technologies and shifting network demands.

What are the key skills and qualifications needed to thrive as a Network Operations Center Analyst, and why are they important?

To thrive as a Network Operations Center Analyst, you need a solid understanding of network protocols, troubleshooting methodologies, and a degree or certification in information technology or a related field. Familiarity with network monitoring tools like SolarWinds, Nagios, or Splunk, as well as certifications such as CompTIA Network+ or Cisco CCNA, is often required. Attention to detail, strong problem-solving skills, and the ability to communicate effectively under pressure are crucial soft skills. These competencies ensure rapid incident response, minimize downtime, and maintain the integrity of network operations in high-stakes environments.

What are Network Operations Center Analysts?

Network Operations Center (NOC) Analysts are IT professionals responsible for monitoring, maintaining, and troubleshooting an organization’s computer networks and systems. They work in a centralized location, called a network operations center, to ensure network availability, performance, and security. Their duties include responding to network alerts, resolving outages, escalating critical issues, and documenting incidents to minimize downtime and maintain smooth network operations.
What are popular job titles related to Network Operations Center Analyst jobs in Ohio? For Network Operations Center Analyst jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Network Operations Center Analyst jobs in Ohio look for? The top searched job categories for Network Operations Center Analyst jobs in Ohio are:
Network Operations Center Analyst jobs near you
Infographic showing various Network Operations Center Analyst job openings in Ohio as of July 2026, with employment types broken down into 1% Locum Tenens, 85% Full Time, 9% Part Time, 1% Temporary, and 4% Contract. Highlights an 86% Physical, 6% Hybrid, and 8% Remote job distribution, with an average salary of $69,773 per year, or $33.5 per hour.

Telecom Manager - Network Operations Center

Aep

Gahanna, OH

$136K - $177K/yr

Full-time

Posted 5 days ago

Job description

Job Posting End Date

08-07-2026

Please note the job posting will close on the day before the posting end date.

Job Summary

The Telecommunications Manager is responsible for directly managing and developing telecommunications technical staff, building and sustaining collaborative relationships with Operating Company and Business Unit management, and with external partners, suppliers and vendors, and managing annual O&M and capital budgets. The Manager is expected to gain acceptance as a peer and equal partner when working directly with Operating Company and Business Unit management. The Manager will supervise and develop high performance teams of competent employees to effectively support our customers; operate, maintain and repair a reliable telecommuncations infrastructure and efficient Telecommunications systems; and produce high value results through continuous improvement and exceptional performance. The Manager will promote and apply Telecommunications solutions to meet the needs and align with the strategies of our Operating Company and Business Unit customers. He/she will lead the team to complete projects and perform all Telecommunications work activities via efficient processes and effective use of resources. The Manager will establish and maintain an open and collaborative environment that promotes safety, accountability, engagement and continuous improvement within and throughout the Telecommunications organization.

Job Description

What Will You Do?

  • Lead AEP's 24x7 Network Operations Center (NOC), ensuring reliable operation, continuous monitoring, and rapid restoration of critical network and telecommunications infrastructure.

  • Drive the transformation of network operations from a reactive alert-and-dispatch model to a proactive, intelligence-driven operating model.

  • Identify key failure types, monitor leading indicators of network degradation, and implement repeatable troubleshooting and resolution processes.

  • Build, develop, and lead a high-performing, around-the-clock operations team.

  • Oversee event correlation, troubleshooting, escalation management, and continuous process improvement.

  • Partner with Telecom Engineering & Operations to reduce customer impact and improve service reliability.

  • Improve Mean Time to Detect (MTTD) and Mean Time to Restore (MTTR).

  • Support operational excellence, resilience, and modernization initiatives across AEP's network operations environment.

What We Are Looking For

  • Bachelor's degree in Electrical Engineering, Telecommunications, Computer Science, or a related field;

  • Associate degree in a related field plus 4+ years of applicable technical experience

  • High School Diploma/GED plus 8+ years of applicable technical experience.

Additional Experience

  • 8+ years of Telecommunications/IT experience with progressive levels of responsibility; supervisory experience preferred.

  • Proven ability to lead 24x7 operational teams and manage shift-based organizations.

  • Strong knowledge of network technologies, monitoring platforms, and event management systems (NMS/EMS, telemetry, alarms, analytics).

  • Demonstrated success driving proactive monitoring, failure prevention, and first-call resolution.

  • Strong communication skills with the ability to influence engineering, operations, and business stakeholders.

  • Calm and decisive leadership during major incidents and high-impact outages.

Licenses/Certifications

  • Relevant technical certifications preferred.

Other Requirements

  • Travel required.

  • Occasional overtime required.

In addition to competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

At AEP, we're more than just an energy company - we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!"

Compensation Data

Compensation Grade:

SP20-010

Compensation Range:

$136,539.00 - $177,503.00

The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

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