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Msp Consulting Jobs in Ohio (NOW HIRING)

Senior MSP Technician

Cincinnati, OH · On-site

$80K - $100K/yr

Client Support & Consulting * Develop strong relationships with assigned clients. * Provide ... MSP) environment preferred. * Experience supporting multiple client environments. * Proven ...

IT Project Engineer

Cleveland, OH · On-site

$80K - $120K/yr

We are a growth-focused Managed Service Provider (MSP) based in Cleveland, Ohio, and we take pride ... Prior mid-market or IT consulting experience Solutions Architect experience Cyber security ...

IT Project Engineer

Cleveland, OH · On-site

$80K - $120K/yr

We are a growth-focused Managed Service Provider (MSP) based in Cleveland, Ohio, and we take pride ... g experience • Solutions Architect experience • Cyber security experience • Technical ...

$80 - $100/hr

The CAM is expected to use consultative and strategic selling skills along with a strong ... Proactively engage with current Reseller and MSP Partners to further increase market share and ...

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Msp Consulting information

What is MSP consulting?

MSP consulting refers to professional advisory services provided to Managed Service Providers (MSPs), which are companies that remotely manage a client's IT infrastructure and end-user systems. MSP consultants help these businesses optimize their operations, adopt new technologies, improve security, and enhance service delivery. They can assist with strategic planning, process improvement, compliance, and growth strategies tailored specifically for MSPs. By leveraging industry best practices and deep expertise, MSP consultants aim to help MSPs remain competitive and responsive to their clients’ evolving needs.

What are the key skills and qualifications needed to thrive as an MSP consultant?

To thrive as an MSP (Managed Service Provider) Consultant, you need a strong background in IT infrastructure, networking, and systems administration, often supported by a relevant degree and industry certifications like CompTIA, Microsoft, or Cisco. Familiarity with RMM (Remote Monitoring and Management) tools, PSA (Professional Services Automation) platforms, and cybersecurity frameworks is typically required. Excellent problem-solving skills, clear client communication, and the ability to manage multiple projects are standout soft skills in this role. These skills and qualities are vital to effectively support client IT environments, ensure service reliability, and foster trust-based client relationships.

What are the typical challenges faced by MSP consultants when managing multiple client environments?

MSP consultants often juggle several client accounts, each with unique systems, requirements, and priorities. A common challenge is maintaining consistent service quality while adapting quickly to different technologies and workflows. Effective time management, clear communication, and strong documentation skills are essential to prevent issues like overlooked updates or misaligned expectations. Additionally, staying up to date with cybersecurity best practices and compliance requirements is crucial, as clients rely on MSPs to keep their networks secure.

What is the difference between Msp Consulting vs Network Administrator?

AspectMsp ConsultingNetwork Administrator
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA
Work EnvironmentConsulting firms, client sites, remoteIn-house IT department, office setting
Industry UsageIT consulting, managed services providersOrganizations with internal networks

While both roles involve network management, Msp Consulting professionals typically work across multiple clients providing strategic IT solutions, whereas Network Administrators focus on maintaining and supporting an organization's internal network infrastructure.

What job categories do people searching Msp Consulting jobs in Ohio look for?

The top searched job categories for Msp Consulting jobs in Ohio are:

What cities in Ohio are hiring for Msp Consulting jobs?

Cities in Ohio with the most Msp Consulting job openings:

Infographic showing various Msp Consulting job openings in Ohio as of August 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution.

Senior MSP Technician

Velecor Services

Cincinnati, OH • On-site

$80K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago


Job description

Position Summary

Velecor is seeking an experienced Senior MSP Engineer to join our Managed Services team. This position serves as a senior technical resource responsible for advanced troubleshooting, project implementation, client support, and technology consulting. The ideal candidate has strong experience supporting Microsoft-based environments, cloud services, networking, cybersecurity, and business technology solutions.

This role works closely with clients and internal teams to ensure stable, secure, and efficient IT operations while contributing to project delivery and ongoing service improvements.

Key Responsibilities

Advanced Technical Support

  • Serve as a Tier 3 escalation resource for complex technical issues.
  • Troubleshoot and resolve advanced server, workstation, networking, and cloud-related incidents.
  • Perform root cause analysis and implement corrective actions.
  • Support and mentor junior technicians and engineers.
  • Participate in on-call escalation rotations as needed.

Client Support & Consulting

  • Develop strong relationships with assigned clients.
  • Provide technical recommendations that align with client business goals.
  • Assist with technology reviews and planning discussions.
  • Identify opportunities to improve security, reliability, and performance.

Microsoft Cloud & Infrastructure Administration

Support and maintain:

  • Microsoft 365
  • Microsoft Entra ID (Azure AD)
  • Microsoft Intune
  • Microsoft Azure
  • Windows Server
  • Active Directory
  • Exchange Online
  • SharePoint Online
  • Hyper-V and VMware environments
  • Assist with cloud migrations, server upgrades, and infrastructure improvements.

Networking & Security

Configure and support:

  • Firewalls
  • VPNs
  • Wireless Networks
  • VLANs and Switching
  • Implement and support:
    • Multi-Factor Authentication
    • Endpoint Security Solutions
    • Email Security
    • Backup and Disaster Recovery Platforms
    • Security Best Practices

Project Implementation

  • Lead small to mid-sized infrastructure and cloud projects.
  • Participate in larger client projects alongside senior engineering staff.
  • Create project documentation and implementation plans.
  • Coordinate with vendors and third-party providers when necessary.

Documentation & Process Improvement

  • Maintain accurate technical documentation.
  • Update knowledge base articles and procedures.
  • Follow Velecor standards and best practices.
  • Assist in developing automation and process improvements.

Required Qualifications

Experience

  • 5+ years of IT experience.
  • 2+ years in a Managed Service Provider (MSP) environment preferred.
  • Experience supporting multiple client environments.
  • Proven troubleshooting and project implementation experience.

Technical Skills

Strong working knowledge of:

  • Microsoft 365 Administration
  • Windows Server
  • Active Directory
  • Microsoft Entra ID
  • Microsoft Intune
  • Microsoft Azure Fundamentals
  • DNS, DHCP, TCP/IP
  • VMware and/or Hyper-V
  • Firewalls and VPN Technologies
  • Backup and Disaster Recovery Solutions
  • Endpoint Security Platforms
  • PowerShell fundamentals

Preferred Certifications

  • Microsoft Certified: Azure Administrator Associate
  • Microsoft 365 Certified Administrator
  • CompTIA Network+
  • CompTIA Security+
  • ITIL Foundation

Professional Attributes

  • Excellent customer service and communication skills.
  • Strong troubleshooting and analytical abilities.
  • Ability to manage multiple priorities effectively.
  • Self-motivated with strong attention to detail.
  • Team-oriented and collaborative.
  • Passion for technology and continuous learning.

What Success Looks Like

  • High client satisfaction scores.
  • Timely resolution of escalated technical issues.
  • Successful project delivery.
  • Accurate and complete documentation.
  • Strong collaboration with team members.
  • Continuous improvement of client environments and security posture.

Company Description

Velecor Services was founded in 2008 with a big idea — to bring the “Enterprise IT Solution Experience” to businesses in the Greater Cincinnati area. Collectively, our team has over a century of experience in developing and implementing IT solutions. We have grown steadily over the last five years while maintaining a high customer satisfaction and employee retention rate.