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Help Desk Hospital Jobs in Ohio (NOW HIRING)

Salem Regional Medical Center

Help Desk Technician

Salem, OH · On-site

$16.75 - $22.50/hr

... Helpdesk Supervisor the Help Desk Technician provides expert and creative solutions for user ... They are also responsible for the installation, repair, and support of the hospital and related ...

TEKsystems

Help Desk Support

Westlake, OH

$25 - $35/hr

Skills ticketing system, customer service oriented, Troubleshooting, Service desk, Help desk, Phone ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...

Healthcare Support Staffing

Help Desk Support

Mason, OH

$18.75 - $25.50/hr

S. hospitals and healthcare providers we serve. Our innovative products and services empower our customers to do what they do best - deliver outstanding patient care. Ideal candidate will be ...

TEKsystems

Tier 1 Help Desk

Columbus, OH

$23 - $25/hr

... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

TEKsystems

Tier 1 Help Desk

New Albany, OH

$20 - $22/hr

... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

Nationwide Children's Hospital

Plans, implements, and supervises the daily operations of Information Desk staff at multiple ... Strives to find solutions to hospital and department-wide operational issues affecting accounts ...

TEKsystems

Service Desk Analyst

Westlake, OH · Remote

$18 - $23/hr

Required Qualifications * 3+ years of experience in technical support, service desk, help desk, or ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...

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$32

How much do help desk hospital jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for help desk hospital in Ohio is $22.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.66 per hour, depending on experience, location, and employer.

What is a help desk hospital?

A Help Desk Hospital job involves providing technical support to hospital staff, helping them resolve IT-related issues such as software problems, hardware failures, and network connectivity. Employees in this role assist with troubleshooting, system access, and ensuring that hospital technology operates smoothly to support patient care. They may work via phone, email, or in-person to address issues efficiently. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the help desk hospital position, and why are they important?

To thrive as a Help Desk Hospital professional, you need a solid understanding of IT troubleshooting, healthcare software systems, and hospital workflows, often supported by a degree or IT certifications such as CompTIA A+. Familiarity with electronic health records (EHR) platforms, ticketing systems like ServiceNow, and remote support tools is highly valuable. Excellent communication, patience, and problem-solving skills set outstanding candidates apart in this role. These abilities are crucial for maintaining efficient hospital operations and ensuring healthcare staff can reliably access essential technology.

What are some typical challenges faced by help desk hospital staff, and how can they be managed effectively?

Help Desk Hospital staff often encounter challenges such as resolving urgent technical issues under tight deadlines, supporting healthcare professionals who may have varying levels of tech expertise, and prioritizing multiple requests during peak hours. It’s important to remain calm and organized, use effective communication to clarify issues, and leverage troubleshooting documentation and team support. Many professionals find success by staying updated on hospital-specific software, regularly participating in training, and proactively collaborating with clinical teams. These strategies help minimize downtime and enhance the user experience for medical staff.

What are popular job titles related to Help Desk Hospital jobs in Ohio?

For Help Desk Hospital jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Help Desk Hospital jobs in Ohio look for?

The top searched job categories for Help Desk Hospital jobs in Ohio are:

Help Desk Hospital jobs near you
Infographic showing various Help Desk Hospital job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $45,780 per year, or $22 per hour.

Help Desk Technician

Salem, OH

Job Openings - Salem Regional Medical Center
See more jobs at Job Openings - Salem Regional Medical Centerexternal

$16.75 - $22.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement

Re-posted 24 days ago

Job description

Job Openings >> Help Desk Technician
Help Desk Technician
Summary
Title: Help Desk Technician ID: 13954 Location: Salem, Ohio Department: Information Services/IT Job Type: SRMC
More about this job >
Description

SRMC Has an Exciting Opportunity for Qualified Candidates!

Position: Part Time Helpdesk Technician   

Department: Information Services   

Shift: Varies  

PURPOSE

The primary purpose of your job position is to perform assigned duties in an efficient manner, in accordance with established procedures, and as directed by your supervisor, to assure that a successful, viable department is maintained at all times.

Under the direction of the Director of Information Services, the Assistant Director of Information Services, and the Helpdesk Supervisor the Help Desk Technician provides expert and creative solutions for user problems of complex nature to ensure user satisfaction and productivity.  They are also responsible for the installation, repair, and support of the hospital and related entities network hardware and operating software, computer hardware and software, including but not limited to Mini-computers, Personal Computers and all components to assure proper and efficient operation of the hospital and related entities computer systems.

QUALIFICATIONS

  • Associate Degree in Computer Science/Technology required, Bachelor degree preferred. 
  • Certification in Microsoft products preferred.
  • Minimum of two years' experience preferred

BENEFITS

Competitive wages

Medical/prescription insurance

Dental insurance

Vision insurance

Accident and critical insurance

Employer paid life insurance

403 (b) retirement with employer matching 

Tuition reimbursement

Continuing education reimbursement

Cafeteria discounts

Employee Assistance Program

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