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Help Desk Hospital Jobs (NOW HIRING)

Help Desk Supervisor

Boston, MA · On-site

$40 - $45/hr

Help Desk Supervisor Location: On-Site Position Overview We are seeking an experienced Help Desk ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...

Help Desk Supervisor

Stony Brook, NY · On-site

$75K - $90K/yr

Duties of a Help Desk Supervisor may include the following but are not limited to: * Oversee the ... All Hospital positions maybe subject to changes in pass days and shifts as necessary. * This ...

HELP DESK ANALYST

Dallas, TX · On-site

$20.25 - $27.75/hr

The Help Desk Analyst provides quality IS related technical support with a high degree of customer ... Becker's Hospital Review 150 Top Places to Work in Healthcare 2025 * Newsweek's Americas Greatest ...

HELP DESK ANALYST

Dallas, TX · On-site

$52 - $68/hr

The Help Desk Analyst provides quality IS related technical support with a high degree of customer ... of 12 hospitals (through ownership and affiliation) with nationally recognized medical services ...

HELP DESK ANALYST

Dallas, TX · On-site

$20.25 - $27.75/hr

The Help Desk Analyst provides quality IS related technical support with a high degree of customer ... Becker's Hospital Review 150 Top Places to Work in Healthcare 2025 * Newsweek's Americas Greatest ...

Help Desk Analyst

Richmond, VA · On-site

$24 - $30/hr

Help Desk Analyst Sheltering Arms Institute is a non-profit, state-of-the-science physical rehabilitation hospital and network of outpatient centers, created through a joint venture between ...

$55 - $85/hr

- Sr. Help Desk Analyst (264320) Sr. Help Desk Analyst - ( 264320 ) Provides technical support and ... Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician ...

Help Desk Analyst

Brentwood, TN · On-site

$19.50 - $26.50/hr

... with hospitals and physicians to provide high performance patient care. SpecialtyCare offers ... Problems beyond the scope of the IS Help Desk's responsibility are resolved by engaging, in a ...

Help Desk Analyst

Detroit, MI · On-site

$16 - $18/hr

Skills Help desk support, Help desk, Troubleshooting, Windows 10, Active directory, Customer ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...

Skills Help desk support, Help desk, Troubleshooting, Windows 10, Active directory, Customer ... Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax ...

Sr. Help Desk Analyst

Philadelphia, PA · On-site

$20.75 - $28.25/hr

Follows established Help Desk policies and procedures and utilizes an automated system to support ... Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician ...

Coordinate with Agency Help Desk leadership. * Develop escalation procedures and support workflows ... Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax ...

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Help Desk Hospital information

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How much do help desk hospital jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for help desk hospital in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a help desk hospital?

A Help Desk Hospital job involves providing technical support to hospital staff, helping them resolve IT-related issues such as software problems, hardware failures, and network connectivity. Employees in this role assist with troubleshooting, system access, and ensuring that hospital technology operates smoothly to support patient care. They may work via phone, email, or in-person to address issues efficiently. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the help desk hospital position, and why are they important?

To thrive as a Help Desk Hospital professional, you need a solid understanding of IT troubleshooting, healthcare software systems, and hospital workflows, often supported by a degree or IT certifications such as CompTIA A+. Familiarity with electronic health records (EHR) platforms, ticketing systems like ServiceNow, and remote support tools is highly valuable. Excellent communication, patience, and problem-solving skills set outstanding candidates apart in this role. These abilities are crucial for maintaining efficient hospital operations and ensuring healthcare staff can reliably access essential technology.

What are some typical challenges faced by help desk hospital staff, and how can they be managed effectively?

Help Desk Hospital staff often encounter challenges such as resolving urgent technical issues under tight deadlines, supporting healthcare professionals who may have varying levels of tech expertise, and prioritizing multiple requests during peak hours. It’s important to remain calm and organized, use effective communication to clarify issues, and leverage troubleshooting documentation and team support. Many professionals find success by staying updated on hospital-specific software, regularly participating in training, and proactively collaborating with clinical teams. These strategies help minimize downtime and enhance the user experience for medical staff.

More about Help Desk Hospital jobs

What cities are hiring for Help Desk Hospital jobs?

Cities with the most Help Desk Hospital job openings:

What are the most commonly searched types of Help Desk Hospital jobs?

The most popular types of Help Desk Hospital jobs are:

What states have the most Help Desk Hospital jobs?

States with the most job openings for Help Desk Hospital jobs include:

Infographic showing various Help Desk Hospital job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

$16.75 - $22.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement

Re-posted 18 days ago


Job description

Job Openings >> Help Desk Technician - Part Time
Help Desk Technician - Part Time
Summary
Title: Help Desk Technician - Part Time ID: 13954 Location: Salem, Ohio Department: Information Services/IT Job Type: SRMC
More about this job >
Description

SRMC Has an Exciting Opportunity for Qualified Candidates!

Position: Part Time Helpdesk Technician   

Department: Information Services   

Shift: Varies  

PURPOSE

The primary purpose of your job position is to perform assigned duties in an efficient manner, in accordance with established procedures, and as directed by your supervisor, to assure that a successful, viable department is maintained at all times.

Under the direction of the Director of Information Services, the Assistant Director of Information Services, and the Helpdesk Supervisor the Help Desk Technician provides expert and creative solutions for user problems of complex nature to ensure user satisfaction and productivity.  They are also responsible for the installation, repair, and support of the hospital and related entities network hardware and operating software, computer hardware and software, including but not limited to Mini-computers, Personal Computers and all components to assure proper and efficient operation of the hospital and related entities computer systems.

QUALIFICATIONS

  • Associate Degree in Computer Science/Technology required, Bachelor degree preferred. 
  • Certification in Microsoft products preferred.
  • Minimum of two years' experience preferred

BENEFITS

Competitive wages

Medical/prescription insurance

Dental insurance

Vision insurance

Accident and critical insurance

Employer paid life insurance

403 (b) retirement with employer matching 

Tuition reimbursement

Continuing education reimbursement

Cafeteria discounts

Employee Assistance Program

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