Help Desk Specialist
Honesdale, PA · On-site
Wayne Memorial Hospital is a healthcare facility seeking a Help Desk Specialist. The role involves providing a central point of contact for end users, resolving issues, and referring complex problems ...
Help Desk Specialist
Honesdale, PA · On-site
Wayne Memorial Hospital is a healthcare facility seeking a Help Desk Specialist. The role involves providing a central point of contact for end users, resolving issues, and referring complex problems ...
Help Desk Technician
$16.75 - $22.50/hr
Help Desk Technician ID: 13940 Location: Salem, Ohio Department: Information Services/IT Job Type ... They are also responsible for the installation, repair, and support of the hospital and related ...
Help Desk Technician
$16.75 - $22.50/hr
Help Desk Technician ID: 13940 Location: Salem, Ohio Department: Information Services/IT Job Type ... They are also responsible for the installation, repair, and support of the hospital and related ...
Help Desk Technician II
Colfax, WA · On-site
$26 - $45.50/hr
Builds collaborative relationships with IS staff and hospital employees. * Provides timely and clear updates to the Manager of Information Systems and Help Desk Lead. * Assists in documentation of ...
Help Desk Technician II
Colfax, WA · On-site
$26 - $45.50/hr
Builds collaborative relationships with IS staff and hospital employees. * Provides timely and clear updates to the Manager of Information Systems and Help Desk Lead. * Assists in documentation of ...
Help Desk Analyst
Granger, IN · On-site
$18.50 - $25/hr
They are seeking a Help Desk Analyst to provide first-line user support, troubleshoot hardware and ... Beacon Health System is a Hospital & Health Care centre providing health care facilities Founded in ...
Help Desk Analyst
Granger, IN · On-site
$18.50 - $25/hr
They are seeking a Help Desk Analyst to provide first-line user support, troubleshoot hardware and ... Beacon Health System is a Hospital & Health Care centre providing health care facilities Founded in ...
HELP DESK ANALYST
Dallas, TX · On-site
$20.25 - $27.75/hr
The Help Desk Analyst provides quality IS related technical support with a high degree of customer ... Becker's Hospital Review 150 Top Places to Work in Healthcare 2025 * Newsweek's Americas Greatest ...
HELP DESK ANALYST
Dallas, TX · On-site
$20.25 - $27.75/hr
The Help Desk Analyst provides quality IS related technical support with a high degree of customer ... Becker's Hospital Review 150 Top Places to Work in Healthcare 2025 * Newsweek's Americas Greatest ...
HELP DESK ANALYST
$20.25 - $27.75/hr
The Help Desk Analyst provides quality IS related technical support with a high degree of customer ... Becker's Hospital Review 150 Top Places to Work in Healthcare 2025 * Newsweek's Americas Greatest ...
HELP DESK ANALYST
$20.25 - $27.75/hr
The Help Desk Analyst provides quality IS related technical support with a high degree of customer ... Becker's Hospital Review 150 Top Places to Work in Healthcare 2025 * Newsweek's Americas Greatest ...
Help Desk Technician I
Colfax, WA · On-site
$26 - $45.50/hr
The Help Desk Technician I performs a variety of functions to assure quality of operations throughout Whitman Hospital and Medical Clinics, including support of the main campus location as well as ...
Help Desk Technician I
Colfax, WA · On-site
$26 - $45.50/hr
The Help Desk Technician I performs a variety of functions to assure quality of operations throughout Whitman Hospital and Medical Clinics, including support of the main campus location as well as ...
Help Desk Technician II
$26 - $45.50/hr
Builds collaborative relationships with IS staff and hospital employees. * Provides timely and clear updates to the Manager of Information Systems and Help Desk Lead. * Assists in documentation of ...
Help Desk Technician II
$26 - $45.50/hr
Builds collaborative relationships with IS staff and hospital employees. * Provides timely and clear updates to the Manager of Information Systems and Help Desk Lead. * Assists in documentation of ...
Help Desk Technician
Leawood, KS · On-site
$19.50 - $26.25/hr
Kansas City Orthopaedic Institute is a single specialty orthopedic hospital. We're proud to be ... The Help Desk Technician is the first point of contact for end users with software, hardware and ...
Help Desk Technician
Leawood, KS · On-site
$19.50 - $26.25/hr
Kansas City Orthopaedic Institute is a single specialty orthopedic hospital. We're proud to be ... The Help Desk Technician is the first point of contact for end users with software, hardware and ...
Help Desk Technician
$22.50 - $30.50/hr
TIAG is now hiring a Help Desk Associate to join our team at Fort Belvoir, supporting the A ... T. Augusta Military Medical Center (Formerly known as Fort Belvoir Community Hospital). This ...
Help Desk Technician
$22.50 - $30.50/hr
TIAG is now hiring a Help Desk Associate to join our team at Fort Belvoir, supporting the A ... T. Augusta Military Medical Center (Formerly known as Fort Belvoir Community Hospital). This ...
Help Desk Technician
$18 - $22/hr
Description We are seeking a Help Desk Technician to support users across multiple locations ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
Help Desk Technician
$18 - $22/hr
Description We are seeking a Help Desk Technician to support users across multiple locations ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
Help Desk Technician
$18 - $22/hr
Description We are seeking a Help Desk Technician to support users across multiple locations ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
Help Desk Technician
$18 - $22/hr
Description We are seeking a Help Desk Technician to support users across multiple locations ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
Help Desk Technician I
$26 - $45.50/hr
The Help Desk Technician I performs a variety of functions to assure quality of operations throughout Whitman Hospital and Medical Clinics, including support of the main campus location as well as ...
Help Desk Technician I
$26 - $45.50/hr
The Help Desk Technician I performs a variety of functions to assure quality of operations throughout Whitman Hospital and Medical Clinics, including support of the main campus location as well as ...
Help Desk Technician
Long Branch, NJ · On-site
$19.75 - $26.75/hr
PCR Systems, Inc., a well-established IT outsourcing company for over 30 years, is seeking a Help Desk Technician for one of our hospitals in Long Branch, New Jersey. Job Details: * Qualified ...
Quick apply
Help Desk Technician
Long Branch, NJ · On-site
$19.75 - $26.75/hr
PCR Systems, Inc., a well-established IT outsourcing company for over 30 years, is seeking a Help Desk Technician for one of our hospitals in Long Branch, New Jersey. Job Details: * Qualified ...
Help Desk Support
$17.32 - $18.95/hr
Help Desk Support Technician (Entry-Level)Overview We are seeking a reliable and motivated Help ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
Help Desk Support
$17.32 - $18.95/hr
Help Desk Support Technician (Entry-Level)Overview We are seeking a reliable and motivated Help ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
Help Desk Support
$17.32 - $18.95/hr
Help Desk Support Technician (Entry-Level)Overview We are seeking a reliable and motivated Help ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
Help Desk Support
$17.32 - $18.95/hr
Help Desk Support Technician (Entry-Level)Overview We are seeking a reliable and motivated Help ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
Help Desk Technician
O Fallon, MO · Hybrid
$20/hr
Small Business Help Desk Representative Overview As a Small Business Help Desk Representative, you ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
Help Desk Technician
O Fallon, MO · Hybrid
$20/hr
Small Business Help Desk Representative Overview As a Small Business Help Desk Representative, you ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
Help Desk Technician
$18 - $20/hr
Description Our client is looking to add a help desk technician to their team on a 6-month contract ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
Quick apply
Help Desk Technician
$18 - $20/hr
Description Our client is looking to add a help desk technician to their team on a 6-month contract ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
Help Desk Technician
Longmont, CO · On-site
$19.75 - $26.75/hr
They are seeking a proactive and collaborative Help Desk Technician to provide technical support ... hospitals, utilities, and telecommunications networks. Founded in 1971, the company is ...
Help Desk Technician
Longmont, CO · On-site
$19.75 - $26.75/hr
They are seeking a proactive and collaborative Help Desk Technician to provide technical support ... hospitals, utilities, and telecommunications networks. Founded in 1971, the company is ...
Help Desk Technician
$18 - $20/hr
Description Our client is looking to add a help desk technician to their team on a 6-month contract ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
Help Desk Technician
$18 - $20/hr
Description Our client is looking to add a help desk technician to their team on a 6-month contract ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
Help Desk Hospital information
See salary details
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
How much do help desk hospital jobs pay per hour?
As of Jun 8, 2026, the average hourly pay for help desk hospital in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.
What are some typical challenges faced by Help Desk Hospital staff, and how can they be managed effectively?
Help Desk Hospital staff often encounter challenges such as resolving urgent technical issues under tight deadlines, supporting healthcare professionals who may have varying levels of tech expertise, and prioritizing multiple requests during peak hours. It’s important to remain calm and organized, use effective communication to clarify issues, and leverage troubleshooting documentation and team support. Many professionals find success by staying updated on hospital-specific software, regularly participating in training, and proactively collaborating with clinical teams. These strategies help minimize downtime and enhance the user experience for medical staff.
What are the key skills and qualifications needed to thrive in the Help Desk Hospital position, and why are they important?
To thrive as a Help Desk Hospital professional, you need a solid understanding of IT troubleshooting, healthcare software systems, and hospital workflows, often supported by a degree or IT certifications such as CompTIA A+. Familiarity with electronic health records (EHR) platforms, ticketing systems like ServiceNow, and remote support tools is highly valuable. Excellent communication, patience, and problem-solving skills set outstanding candidates apart in this role. These abilities are crucial for maintaining efficient hospital operations and ensuring healthcare staff can reliably access essential technology.
What is a Help Desk Hospital job?
A Help Desk Hospital job involves providing technical support to hospital staff, helping them resolve IT-related issues such as software problems, hardware failures, and network connectivity. Employees in this role assist with troubleshooting, system access, and ensuring that hospital technology operates smoothly to support patient care. They may work via phone, email, or in-person to address issues efficiently. Strong communication and problem-solving skills are essential for success in this position.
More about Help Desk Hospital jobs
What cities are hiring for Help Desk Hospital jobs? Cities with the most Help Desk Hospital job openings:
What are the most commonly searched types of Help Desk Hospital jobs? The most popular types of Help Desk Hospital jobs are:
What states have the most Help Desk Hospital jobs? States with the most job openings for Help Desk Hospital jobs include:
What job categories do people searching Help Desk Hospital jobs look for? The top searched job categories for Help Desk Hospital jobs are:
Full-time
Posted 27 days ago
Job description
Job Summary:
Wayne Memorial Hospital is a healthcare facility seeking a Help Desk Specialist. The role involves providing a central point of contact for end users, resolving issues, and referring complex problems to appropriate resources within the Information Services department.
Responsibilities:
• Provides a central point of contract into the Information Services department to the end users.
• Candidate must solve as many issues as possible, and in the event the Help Desk representative identifies an issue requiring additional customer assistance, refer those more difficult issues internally to the proper IS resource.
• This position is responsible for aggregating all help desk work orders to identify service level patterns and repetitive problems.
Qualifications:
Required:
• Ability to communicate and provide effective customer service to all Health System entities
• Open minded, flexible, and receptive attitude in addressing customer system needs and requirements
• Cooperative team player within the department operations
• One year of experience and the general understanding of PC operations and maintenance
• Minimum of 1 to 2 years work experience in a customer–oriented environment
• Demonstrated customer service skills required, including the demonstrated ability to handle challenging customers
• Excellent communications and organizational skills required
• Demonstrated ability to handle high-level customer escalation on a professional basis
Preferred:
• Technical aptitude and knowledge preferred
• Associate’s Degree in computer science preferred or equivalent in experience
Company:
Wayne Memorial Hospital is a non-profit community hospital in Honesdale, Pennsylvania, dedicated to high-quality inpatient and outpatient care across over 30 medical specialties. Founded in 1920, the company is headquartered in Honesdale, Pennsylvania, US, , with a team of 501-1000 employees. The company is currently Late Stage.
Wayne Memorial Hospital is a healthcare facility seeking a Help Desk Specialist. The role involves providing a central point of contact for end users, resolving issues, and referring complex problems to appropriate resources within the Information Services department.
Responsibilities:
• Provides a central point of contract into the Information Services department to the end users.
• Candidate must solve as many issues as possible, and in the event the Help Desk representative identifies an issue requiring additional customer assistance, refer those more difficult issues internally to the proper IS resource.
• This position is responsible for aggregating all help desk work orders to identify service level patterns and repetitive problems.
Qualifications:
Required:
• Ability to communicate and provide effective customer service to all Health System entities
• Open minded, flexible, and receptive attitude in addressing customer system needs and requirements
• Cooperative team player within the department operations
• One year of experience and the general understanding of PC operations and maintenance
• Minimum of 1 to 2 years work experience in a customer–oriented environment
• Demonstrated customer service skills required, including the demonstrated ability to handle challenging customers
• Excellent communications and organizational skills required
• Demonstrated ability to handle high-level customer escalation on a professional basis
Preferred:
• Technical aptitude and knowledge preferred
• Associate’s Degree in computer science preferred or equivalent in experience
Company:
Wayne Memorial Hospital is a non-profit community hospital in Honesdale, Pennsylvania, dedicated to high-quality inpatient and outpatient care across over 30 medical specialties. Founded in 1920, the company is headquartered in Honesdale, Pennsylvania, US, , with a team of 501-1000 employees. The company is currently Late Stage.