Salem, OH · On-site
$16.75 - $22.50/hr
Medical
Dental
Vision
Life
Retirement
Help Desk Technician ID: 13954 Location: Salem, Ohio Department: Information Services/IT Job Type ... They are also responsible for the installation, repair, and support of the hospital and related ...
Salem, OH · On-site
$16.75 - $22.50/hr
Medical
Dental
Vision
Life
Retirement
Help Desk Technician ID: 13954 Location: Salem, Ohio Department: Information Services/IT Job Type ... They are also responsible for the installation, repair, and support of the hospital and related ...
Salem, OH · On-site
$16.75 - $22.50/hr
Medical
Dental
Vision
Life
Retirement
Help Desk Technician ID: 13940 Location: Salem, Ohio Department: Information Services/IT Job Type ... They are also responsible for the installation, repair, and support of the hospital and related ...
Salem, OH · On-site
$16.75 - $22.50/hr
Medical
Dental
Vision
Life
Retirement
Help Desk Technician ID: 13940 Location: Salem, Ohio Department: Information Services/IT Job Type ... They are also responsible for the installation, repair, and support of the hospital and related ...
$40 - $45/hr
Medical
Dental
Vision
Life
Retirement
PTO
Help Desk Supervisor Location: On-Site Position Overview We are seeking an experienced Help Desk ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
$40 - $45/hr
Medical
Dental
Vision
Life
Retirement
PTO
Help Desk Supervisor Location: On-Site Position Overview We are seeking an experienced Help Desk ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
$40 - $45/hr
Medical
Dental
Vision
Life
Retirement
PTO
Help Desk Supervisor Location: On-Site Position Overview We are seeking an experienced Help Desk ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
$40 - $45/hr
Medical
Dental
Vision
Life
Retirement
PTO
Help Desk Supervisor Location: On-Site Position Overview We are seeking an experienced Help Desk ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
Boston, MA · On-site
$40 - $45/hr
Medical
Dental
Vision
Life
Retirement
PTO
Help Desk Supervisor Location: On-Site Position Overview We are seeking an experienced Help Desk ... Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax ...
Boston, MA · On-site
$40 - $45/hr
Medical
Dental
Vision
Life
Retirement
PTO
Help Desk Supervisor Location: On-Site Position Overview We are seeking an experienced Help Desk ... Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax ...
Dallas, TX · On-site
$20.25 - $27.75/hr
The Help Desk Analyst provides quality IS related technical support with a high degree of customer ... Becker's Hospital Review 150 Top Places to Work in Healthcare 2025 * Newsweek's Americas Greatest ...
Dallas, TX · On-site
$20.25 - $27.75/hr
The Help Desk Analyst provides quality IS related technical support with a high degree of customer ... Becker's Hospital Review 150 Top Places to Work in Healthcare 2025 * Newsweek's Americas Greatest ...
Seneca Falls, NY · Remote
$20 - $23/hr
Medical
Dental
Vision
Life
Retirement
PTO
Respond to help desk calls, document issues in the ticketing system, and ensure timely resolution ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
Seneca Falls, NY · Remote
$20 - $23/hr
Medical
Dental
Vision
Life
Retirement
PTO
Respond to help desk calls, document issues in the ticketing system, and ensure timely resolution ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
Seneca Falls, NY · Remote
$20 - $23/hr
Medical
Dental
Vision
Life
Retirement
PTO
Respond to help desk calls, document issues in the ticketing system, and ensure timely resolution ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
Seneca Falls, NY · Remote
$20 - $23/hr
Medical
Dental
Vision
Life
Retirement
PTO
Respond to help desk calls, document issues in the ticketing system, and ensure timely resolution ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
Brentwood, TN · On-site
$19.50 - $26.50/hr
... with hospitals and physicians to provide high performance patient care. SpecialtyCare offers ... Problems beyond the scope of the IS Help Desk's responsibility are resolved by engaging, in a ...
New
Brentwood, TN · On-site
$19.50 - $26.50/hr
... with hospitals and physicians to provide high performance patient care. SpecialtyCare offers ... Problems beyond the scope of the IS Help Desk's responsibility are resolved by engaging, in a ...
New
$16 - $18/hr
Medical
Dental
Vision
Life
Retirement
PTO
Skills Help desk support, Help desk, Troubleshooting, Windows 10, Active directory, Customer ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
$16 - $18/hr
Medical
Dental
Vision
Life
Retirement
PTO
Skills Help desk support, Help desk, Troubleshooting, Windows 10, Active directory, Customer ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
Detroit, MI · On-site
$16 - $18/hr
Medical
Dental
Vision
Life
Retirement
PTO
Skills Help desk support, Help desk, Troubleshooting, Windows 10, Active directory, Customer ... Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax ...
Detroit, MI · On-site
$16 - $18/hr
Medical
Dental
Vision
Life
Retirement
PTO
Skills Help desk support, Help desk, Troubleshooting, Windows 10, Active directory, Customer ... Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax ...
$16 - $18/hr
Medical
Dental
Vision
Life
Retirement
PTO
Skills Help desk support, Help desk, Troubleshooting, Windows 10, Active directory, Customer ... Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
Quick apply
$16 - $18/hr
Medical
Dental
Vision
Life
Retirement
PTO
Skills Help desk support, Help desk, Troubleshooting, Windows 10, Active directory, Customer ... Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
$16 - $18/hr
Medical
Dental
Vision
Life
Retirement
PTO
Skills Help desk support, Help desk, Troubleshooting, Windows 10, Active directory, Customer ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
$16 - $18/hr
Medical
Dental
Vision
Life
Retirement
PTO
Skills Help desk support, Help desk, Troubleshooting, Windows 10, Active directory, Customer ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
Brentwood, TN · On-site
$19.50 - $26.50/hr
... with hospitals and physicians to provide high performance patient care. SpecialtyCare offers ... Problems beyond the scope of the IS Help Desk's responsibility are resolved by engaging, in a ...
New
Brentwood, TN · On-site
$19.50 - $26.50/hr
... with hospitals and physicians to provide high performance patient care. SpecialtyCare offers ... Problems beyond the scope of the IS Help Desk's responsibility are resolved by engaging, in a ...
New
$16 - $18/hr
Medical
Dental
Vision
Life
Retirement
PTO
Skills Help desk support, Help desk, Troubleshooting, Windows 10, Active directory, Customer ... Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
Quick apply
$16 - $18/hr
Medical
Dental
Vision
Life
Retirement
PTO
Skills Help desk support, Help desk, Troubleshooting, Windows 10, Active directory, Customer ... Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
Detroit, MI · On-site
$16 - $18/hr
Medical
Dental
Vision
Life
Retirement
PTO
Skills Help desk support, Help desk, Troubleshooting, Windows 10, Active directory, Customer ... Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax ...
Detroit, MI · On-site
$16 - $18/hr
Medical
Dental
Vision
Life
Retirement
PTO
Skills Help desk support, Help desk, Troubleshooting, Windows 10, Active directory, Customer ... Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax ...
$34.46/hr
Medical
Dental
Vision
Life
Retirement
PTO
Skills Help desk support, Help desk, Service desk, Troubleshooting, Active directory, Technical ... Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
Quick apply
$34.46/hr
Medical
Dental
Vision
Life
Retirement
PTO
Skills Help desk support, Help desk, Service desk, Troubleshooting, Active directory, Technical ... Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
Position Summary The IT Help Desk Specialist provides first-level technical support to hospital staff, clinicians, and departments to ensure uninterrupted use of computer systems, applications, and ...
Quick apply
Position Summary The IT Help Desk Specialist provides first-level technical support to hospital staff, clinicians, and departments to ensure uninterrupted use of computer systems, applications, and ...
$18 - $20/hr
Medical
Dental
Vision
Life
Retirement
PTO
This role will be onsite Monday to Friday 8-5pm Skills Help desk support, Help desk ... Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
Quick apply
$18 - $20/hr
Medical
Dental
Vision
Life
Retirement
PTO
This role will be onsite Monday to Friday 8-5pm Skills Help desk support, Help desk ... Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
Raleigh, NC · On-site
$18 - $20/hr
Medical
Dental
Vision
Life
Retirement
PTO
This role will be onsite Monday to Friday 8-5pm Skills Help desk support, Help desk ... Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax ...
Raleigh, NC · On-site
$18 - $20/hr
Medical
Dental
Vision
Life
Retirement
PTO
This role will be onsite Monday to Friday 8-5pm Skills Help desk support, Help desk ... Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax ...
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
Help Desk Hospital staff often encounter challenges such as resolving urgent technical issues under tight deadlines, supporting healthcare professionals who may have varying levels of tech expertise, and prioritizing multiple requests during peak hours. It’s important to remain calm and organized, use effective communication to clarify issues, and leverage troubleshooting documentation and team support. Many professionals find success by staying updated on hospital-specific software, regularly participating in training, and proactively collaborating with clinical teams. These strategies help minimize downtime and enhance the user experience for medical staff.
To thrive as a Help Desk Hospital professional, you need a solid understanding of IT troubleshooting, healthcare software systems, and hospital workflows, often supported by a degree or IT certifications such as CompTIA A+. Familiarity with electronic health records (EHR) platforms, ticketing systems like ServiceNow, and remote support tools is highly valuable. Excellent communication, patience, and problem-solving skills set outstanding candidates apart in this role. These abilities are crucial for maintaining efficient hospital operations and ensuring healthcare staff can reliably access essential technology.
A Help Desk Hospital job involves providing technical support to hospital staff, helping them resolve IT-related issues such as software problems, hardware failures, and network connectivity. Employees in this role assist with troubleshooting, system access, and ensuring that hospital technology operates smoothly to support patient care. They may work via phone, email, or in-person to address issues efficiently. Strong communication and problem-solving skills are essential for success in this position.
Cities with the most Help Desk Hospital job openings:
The most popular types of Help Desk Hospital jobs are:
States with the most job openings for Help Desk Hospital jobs include:
The top searched job categories for Help Desk Hospital jobs are:
$16.75 - $22.50/hr
Part-time
Medical, Dental, Vision, Life, Retirement
Re-posted 14 days ago
SRMC Has an Exciting Opportunity for Qualified Candidates!
Position: Part Time Helpdesk Technician
Department: Information Services
Shift: Varies
PURPOSE
The primary purpose of your job position is to perform assigned duties in an efficient manner, in accordance with established procedures, and as directed by your supervisor, to assure that a successful, viable department is maintained at all times.
Under the direction of the Director of Information Services, the Assistant Director of Information Services, and the Helpdesk Supervisor the Help Desk Technician provides expert and creative solutions for user problems of complex nature to ensure user satisfaction and productivity. They are also responsible for the installation, repair, and support of the hospital and related entities network hardware and operating software, computer hardware and software, including but not limited to Mini-computers, Personal Computers and all components to assure proper and efficient operation of the hospital and related entities computer systems.
QUALIFICATIONS
BENEFITS
Competitive wages
Medical/prescription insurance
Dental insurance
Vision insurance
Accident and critical insurance
Employer paid life insurance
403 (b) retirement with employer matching
Tuition reimbursement
Continuing education reimbursement
Cafeteria discounts
Employee Assistance Program
