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Help Desk Hospital Jobs (NOW HIRING)

Help Desk Technician

Soldotna, AK · On-site

$21.75 - $29.50/hr

The Help Desk Technician job family is responsible for delivering reliable frontline support for enterprise End-User Computing (EUC) technologies that enable employees to effectively access and ...

Help Desk Analyst

Dallas, TX

$20.25 - $27.75/hr

The Help Desk Analyst provides quality IS related technical support with a high degree of customer ... Becker's Hospital Review 150 Top Places to Work in Healthcare 2025 * Newsweek's Americas Greatest ...

New

Skills Help desk support, Help desk, Service desk, Troubleshooting, Active directory, Technical ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...

New

Skills Help desk support, Help desk, Service desk, Troubleshooting, Active directory, Technical ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...

New

Adheres to hospital policies and procedures. * Demonstrates business practices and personal actions ... Monitor outstanding help desk tickets for escalation. * Installs and maintains hardware and ...

Help Desk Analyst

Airway Heights, WA

$20.75 - $28.25/hr

Help Desk Analyst A Help Desk Technician provides frontline technical support by troubleshooting ... life, accident insurance, hospital indemnity insurance and critical illness insurance with ...

Help Desk Technician

Salem, OH · On-site

$16.75 - $22.50/hr

... Helpdesk Supervisor the Help Desk Technician provides expert and creative solutions for user ... They are also responsible for the installation, repair, and support of the hospital and related ...

Help Desk Technician

Salem, OH · On-site

$16.75 - $22.50/hr

... Helpdesk Supervisor the Help Desk Technician provides expert and creative solutions for user ... They are also responsible for the installation, repair, and support of the hospital and related ...

Help Desk Support

College Station, TX · On-site

$15.75 - $21.50/hr

Examples include providing medical gas to large clinic chains, pet hospitals, CO2 for top ... Additionally, the Help Desk Support personnel will contribute to the overall efficiency and ...

Help Desk Support

College Station, TX · On-site

$15.75 - $21.50/hr

Examples include providing medical gas to large clinic chains, pet hospitals, CO2 for top ... Additionally, the Help Desk Support personnel will contribute to the overall efficiency and ...

Help Desk Analyst

Austin, TX · Hybrid

$23.25 - $24/hr

Help Desk Analyst Hybrid | Monday-Friday | Day Shift Our client is growing their Help Desk team and ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...

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Help Desk Hospital information

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How much do help desk hospital jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for help desk hospital in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are some typical challenges faced by Help Desk Hospital staff, and how can they be managed effectively?

Help Desk Hospital staff often encounter challenges such as resolving urgent technical issues under tight deadlines, supporting healthcare professionals who may have varying levels of tech expertise, and prioritizing multiple requests during peak hours. It’s important to remain calm and organized, use effective communication to clarify issues, and leverage troubleshooting documentation and team support. Many professionals find success by staying updated on hospital-specific software, regularly participating in training, and proactively collaborating with clinical teams. These strategies help minimize downtime and enhance the user experience for medical staff.

What are the key skills and qualifications needed to thrive in the Help Desk Hospital position, and why are they important?

To thrive as a Help Desk Hospital professional, you need a solid understanding of IT troubleshooting, healthcare software systems, and hospital workflows, often supported by a degree or IT certifications such as CompTIA A+. Familiarity with electronic health records (EHR) platforms, ticketing systems like ServiceNow, and remote support tools is highly valuable. Excellent communication, patience, and problem-solving skills set outstanding candidates apart in this role. These abilities are crucial for maintaining efficient hospital operations and ensuring healthcare staff can reliably access essential technology.

What is a Help Desk Hospital job?

A Help Desk Hospital job involves providing technical support to hospital staff, helping them resolve IT-related issues such as software problems, hardware failures, and network connectivity. Employees in this role assist with troubleshooting, system access, and ensuring that hospital technology operates smoothly to support patient care. They may work via phone, email, or in-person to address issues efficiently. Strong communication and problem-solving skills are essential for success in this position.

More about Help Desk Hospital jobs
What cities are hiring for Help Desk Hospital jobs? Cities with the most Help Desk Hospital job openings:
What are the most commonly searched types of Help Desk Hospital jobs? The most popular types of Help Desk Hospital jobs are:
What states have the most Help Desk Hospital jobs? States with the most job openings for Help Desk Hospital jobs include:
What job categories do people searching Help Desk Hospital jobs look for? The top searched job categories for Help Desk Hospital jobs are:
Infographic showing various Help Desk Hospital job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

$16.75 - $22.50/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 22 days ago


Job description

Job Openings >> Help Desk Technician
Help Desk Technician
Summary
Title: Help Desk Technician ID: 13954 Location: Salem, Ohio Department: Information Services/IT Job Type: SRMC
More about this job >
Description

SRMC Has an Exciting Opportunity for Qualified Candidates!

Position: Part Time Helpdesk Technician   

Department: Information Services   

Shift: Varies  

PURPOSE

The primary purpose of your job position is to perform assigned duties in an efficient manner, in accordance with established procedures, and as directed by your supervisor, to assure that a successful, viable department is maintained at all times.

Under the direction of the Director of Information Services, the Assistant Director of Information Services, and the Helpdesk Supervisor the Help Desk Technician provides expert and creative solutions for user problems of complex nature to ensure user satisfaction and productivity.  They are also responsible for the installation, repair, and support of the hospital and related entities network hardware and operating software, computer hardware and software, including but not limited to Mini-computers, Personal Computers and all components to assure proper and efficient operation of the hospital and related entities computer systems.

QUALIFICATIONS

  • Associate Degree in Computer Science/Technology required, Bachelor degree preferred. 
  • Certification in Microsoft products preferred.
  • Minimum of two years' experience preferred

BENEFITS

Competitive wages

Medical/prescription insurance

Dental insurance

Vision insurance

Accident and critical insurance

Employer paid life insurance

403 (b) retirement with employer matching 

Tuition reimbursement

Continuing education reimbursement

Cafeteria discounts

Employee Assistance Program

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