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Help Desk Hospital Jobs (NOW HIRING)

TEKsystems

Help Desk Role

Kansas City, MO

$34.46/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Skills Help desk support, Help desk, Service desk, Troubleshooting, Active directory, Technical ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...

TEKsystems c/o Allegis Group

Help Desk/Deployment SME

Bethesda, MD · On-site

$36.06/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Coordinate with Agency Help Desk leadership. Develop escalation procedures and support workflows ... Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax ...

TEKsystems

Help Desk/Deployment SME

Bethesda, MD

$36.06/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Coordinate with Agency Help Desk leadership. * Develop escalation procedures and support workflows ... Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax ...

TEKsystems

Help Desk Technician

Raleigh, NC

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role will be onsite Monday to Friday 8-5pm Skills Help desk support, Help desk ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...

TEKsystems

Help Desk Support

Beloit, WI

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description We are seeking a customer-focused Help Desk Support Technician in Beloit, WI. This role ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...

TEKsystems

Help Desk Support

Beloit, WI

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description We are seeking a customer-focused Help Desk Support Technician in Beloit, WI. This role ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...

TEKsystems

Help Desk/Deployment SME

Bethesda, MD

$36.06/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This individual develops training materials, supports the Agency Help Desk, and provides advanced ... Hospital -401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available -Life ...

TEKsystems c/o Allegis Group

Help Desk Support

Beloit, WI · On-site

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description We are seeking a customer-focused Help Desk Support Technician in Beloit, WI. This role ... Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax ...

TEKsystems

Help Desk Technician

Lowell, AR

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Help desk experience: 1-3 years (Preferred). CCNA certification preferred.​ Strong written and ... Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax ...

TEKsystems c/o Allegis Group

Help Desk Technician

Lowell, AR · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Help desk experience: 1-3 years (Preferred). CCNA certification preferred. Strong written and ... Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax ...

TEKsystems

Help Desk Technician

Lowell, AR

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Help desk experience: 1-3 years (Preferred). CCNA certification preferred.​ Strong written and ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...

Salem Regional Medical Center

Help Desk Technician

Salem, OH · On-site

$16.75 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... Helpdesk Supervisor the Help Desk Technician provides expert and creative solutions for user ... They are also responsible for the installation, repair, and support of the hospital and related ...

TEKsystems

Help Desk Analyst

Austin, TX · Hybrid

$23.25 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Help Desk Analyst Hybrid | Monday-Friday | Day Shift Our client is growing their Help Desk team and ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...

TEKsystems

Help Desk Analyst

Austin, TX · Hybrid

$23.25 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Help Desk Analyst Hybrid | Monday-Friday | Day Shift Our client is growing their Help Desk team and ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...

TEKsystems c/o Allegis Group

Help Desk Specialist

Philadelphia, PA · On-site

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Help Desk Technician, you'll be the first voice our store teams hear when something goes wrong ... Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax ...

SeaComm Federal Credit Union

Help Desk Technician

Massena, NY

$17 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Build rapport and elicit problem details from help desk customers. * Prioritize and schedule ... Hospital Indemnity Insurance Options Specified Disease Insurance Options Pet Insurance Legal/ID ...

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Help Desk Hospital information

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$12

$23

$33

How much do help desk hospital jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for help desk hospital in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are some typical challenges faced by help desk hospital staff, and how can they be managed effectively?

Help Desk Hospital staff often encounter challenges such as resolving urgent technical issues under tight deadlines, supporting healthcare professionals who may have varying levels of tech expertise, and prioritizing multiple requests during peak hours. It’s important to remain calm and organized, use effective communication to clarify issues, and leverage troubleshooting documentation and team support. Many professionals find success by staying updated on hospital-specific software, regularly participating in training, and proactively collaborating with clinical teams. These strategies help minimize downtime and enhance the user experience for medical staff.

What are the key skills and qualifications needed to thrive in the help desk hospital position, and why are they important?

To thrive as a Help Desk Hospital professional, you need a solid understanding of IT troubleshooting, healthcare software systems, and hospital workflows, often supported by a degree or IT certifications such as CompTIA A+. Familiarity with electronic health records (EHR) platforms, ticketing systems like ServiceNow, and remote support tools is highly valuable. Excellent communication, patience, and problem-solving skills set outstanding candidates apart in this role. These abilities are crucial for maintaining efficient hospital operations and ensuring healthcare staff can reliably access essential technology.

What is a help desk hospital?

A Help Desk Hospital job involves providing technical support to hospital staff, helping them resolve IT-related issues such as software problems, hardware failures, and network connectivity. Employees in this role assist with troubleshooting, system access, and ensuring that hospital technology operates smoothly to support patient care. They may work via phone, email, or in-person to address issues efficiently. Strong communication and problem-solving skills are essential for success in this position.

More about Help Desk Hospital jobs

What cities are hiring for Help Desk Hospital jobs?

Cities with the most Help Desk Hospital job openings:

What are the most commonly searched types of Help Desk Hospital jobs?

The most popular types of Help Desk Hospital jobs are:

What states have the most Help Desk Hospital jobs?

States with the most job openings for Help Desk Hospital jobs include:

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Help Desk Hospital jobs near you
Infographic showing various Help Desk Hospital job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Lead Help Desk Analyst

Temple University

Philadelphia, PA • On-site

Full-time

Posted 18 days ago

Temple University rating

8.3

Company rating: 8.3 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

126th of 618 rated colleges and universities

Job description

Leads team members, providing guidance and collaborating with the business and staff. Provides technical support and troubleshooting assistance to end-users. Identify, diagnose, categorize and troubleshoot Tier 1 problems and advises on appropriate action. If necessary, redirects problems or request to appropriate personnel for resolution. Informs management of recurring problems. Documents, resolves, and follows up on end user incidents and request utilizing Help Desk tracking tools and collaborating with other team members and departments. Follows established Help Desk policies and procedures and utilizes an automated system to support the Help Desk activities, including documentation on incident resolution, customer support responsiveness, and the logging of service request. Coordinates activities with help desk staff and assists with scheduling to ensure the help desk is operational during scheduled hours.
This position is on-site Monday-Friday at Temple Heath Old Dental School- 3223 N Broad St, Philadelphia, PA 19140.
Education
Bachelor's Degree in Computer Science or related field Required or
Combination of relevant education and experience may be considered in lieu of degree Required
Experience
2 years Lead experience Required
5 years experience and knowledge of Help Desk operations with a PC orientation, PC
support activities, and customer support role with extensive application knowledge Required
5 years experience with Windows operating systems, common PC applications including
but not limited to MS Office Suite Required
Your Tomorrow is Here!
Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University.
To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here!
Equal Opportunity Employer/Veterans/Disabled
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Your Tomorrow is Here!
Temple Health is committed to setting new standards for preventing, diagnosing and treating major diseases in our community and across the nation. Achieving that goal means investing in our employees' success through staff and leadership development. Our recruitment strategy is to attract and retain a diverse, high performing workforce that fosters a healthy, safe and productive environment for our patients and colleagues alike.

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