Pittsburgh, PA · On-site
$16/hr
... Support / Help Desk environment and will have the ability, through hardware and software, to ... Hospitals / Medical Centers / Manufacturing Facilities / Hotels). Aethon endeavors to make our ...
Quick apply
Pittsburgh, PA · On-site
$16/hr
... Support / Help Desk environment and will have the ability, through hardware and software, to ... Hospitals / Medical Centers / Manufacturing Facilities / Hotels). Aethon endeavors to make our ...
$27.53/hr
Description Our team is seeking a qualified help desk Support technicians to support one of the ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
$27.53/hr
Description Our team is seeking a qualified help desk Support technicians to support one of the ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
... Support / Help Desk environment and will have the ability, through hardware and software, to ... Hospitals / Medical Centers / Manufacturing Facilities / Hotels). Aethon endeavors to make our ...
... Support / Help Desk environment and will have the ability, through hardware and software, to ... Hospitals / Medical Centers / Manufacturing Facilities / Hotels). Aethon endeavors to make our ...
Description Our team is seeking a qualified help desk Support technicians to support one of the ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
Quick apply
Description Our team is seeking a qualified help desk Support technicians to support one of the ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
Nicholasville, KY · On-site
$17.75 - $23.75/hr
As a Help Desk Technician, you will be the first point of contact for all technical issues, and ... hospital indemnity insurance, voluntary identity theft protection, and flexible spending account ...
Nicholasville, KY · On-site
$17.75 - $23.75/hr
As a Help Desk Technician, you will be the first point of contact for all technical issues, and ... hospital indemnity insurance, voluntary identity theft protection, and flexible spending account ...
$20.43 - $29.76/hr
IT Help Desk PRN, Days Grand River Health | Rifle, CO At Grand River, we are more than a hospital - we are neighbors taking care of neighbors proudly serving residents of Western Colorado and beyond.
$20.43 - $29.76/hr
IT Help Desk PRN, Days Grand River Health | Rifle, CO At Grand River, we are more than a hospital - we are neighbors taking care of neighbors proudly serving residents of Western Colorado and beyond.
Rifle, CO · On-site
$20.43 - $29.76/hr
IT Help Desk PRN, Days Grand River Health | Rifle, CO At Grand River, we are more than a hospital - we are neighbors taking care of neighbors proudly serving residents of Western Colorado and beyond.
Rifle, CO · On-site
$20.43 - $29.76/hr
IT Help Desk PRN, Days Grand River Health | Rifle, CO At Grand River, we are more than a hospital - we are neighbors taking care of neighbors proudly serving residents of Western Colorado and beyond.
Rifle, CO · On-site
$20.43 - $29.76/hr
IT Help Desk PRN, Days Grand River Health | Rifle, CO At Grand River, we are more than a hospital - we are neighbors taking care of neighbors proudly serving residents of Western Colorado and beyond.
Rifle, CO · On-site
$20.43 - $29.76/hr
IT Help Desk PRN, Days Grand River Health | Rifle, CO At Grand River, we are more than a hospital - we are neighbors taking care of neighbors proudly serving residents of Western Colorado and beyond.
Rifle, CO · On-site
$20.43 - $29.76/hr
IT Help Desk PRN, Days Grand River Health | Rifle, CO At Grand River, we are more than a hospital - we are neighbors taking care of neighbors proudly serving residents of Western Colorado and beyond.
Rifle, CO · On-site
$20.43 - $29.76/hr
IT Help Desk PRN, Days Grand River Health | Rifle, CO At Grand River, we are more than a hospital - we are neighbors taking care of neighbors proudly serving residents of Western Colorado and beyond.
Rifle, CO · On-site
$20.43 - $29.76/hr
IT Help Desk PRN, Days Grand River Health | Rifle, CO At Grand River, we are more than a hospital - we are neighbors taking care of neighbors proudly serving residents of Western Colorado and beyond.
Rifle, CO · On-site
$20.43 - $29.76/hr
IT Help Desk PRN, Days Grand River Health | Rifle, CO At Grand River, we are more than a hospital - we are neighbors taking care of neighbors proudly serving residents of Western Colorado and beyond.
$22 - $25/hr
... Desk role ● Proficiency in ADs/G-Suite/MS Office/Slack/Zoom/VPN/Asset management/VoIP ● ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
New
Quick apply
$22 - $25/hr
... Desk role ● Proficiency in ADs/G-Suite/MS Office/Slack/Zoom/VPN/Asset management/VoIP ● ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
New
$22 - $25/hr
... Desk role ● Proficiency in ADs/G-Suite/MS Office/Slack/Zoom/VPN/Asset management/VoIP ● ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
$22 - $25/hr
... Desk role ● Proficiency in ADs/G-Suite/MS Office/Slack/Zoom/VPN/Asset management/VoIP ● ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
$17 - $18/hr
We're seeking a Level 1 IT Help Desk Technician to support users in a large enterprise service desk ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
$17 - $18/hr
We're seeking a Level 1 IT Help Desk Technician to support users in a large enterprise service desk ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
The Help Desk Specialist (Senior) provides telephone and in-person support to users in the areas of ... Access to group rates for voluntary benefits such as Accident, Hospital Indemnity, Critical Illness ...
The Help Desk Specialist (Senior) provides telephone and in-person support to users in the areas of ... Access to group rates for voluntary benefits such as Accident, Hospital Indemnity, Critical Illness ...
The Help Desk Specialist (Senior) provides telephone and in-person support to users in the areas of ... Access to group rates for voluntary benefits such as Accident, Hospital Indemnity, Critical Illness ...
The Help Desk Specialist (Senior) provides telephone and in-person support to users in the areas of ... Access to group rates for voluntary benefits such as Accident, Hospital Indemnity, Critical Illness ...
The Help Desk Specialist (Senior) provides telephone and in-person support to users in the areas of ... Access to group rates for voluntary benefits such as Accident, Hospital Indemnity, Critical Illness ...
The Help Desk Specialist (Senior) provides telephone and in-person support to users in the areas of ... Access to group rates for voluntary benefits such as Accident, Hospital Indemnity, Critical Illness ...
$17 - $18/hr
We're seeking a Level 1 IT Help Desk Technician to support users in a large enterprise service desk ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
Quick apply
$17 - $18/hr
We're seeking a Level 1 IT Help Desk Technician to support users in a large enterprise service desk ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...
$20 - $27/hr
... hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan ... Seneca Federal Health is seeking a Help Desk Technician to support our work at Joint Base Elmendorf ...
Quick apply
$20 - $27/hr
... hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan ... Seneca Federal Health is seeking a Help Desk Technician to support our work at Joint Base Elmendorf ...
Pittsburgh, PA · On-site
$19.50 - $26.25/hr
We are looking for part-time employees to work in our Product Support / Help Desk environment ... Hospitals / Medical Centers / Hotels). * Serve as the first point of contact for our Customer ...
Quick apply
Pittsburgh, PA · On-site
$19.50 - $26.25/hr
We are looking for part-time employees to work in our Product Support / Help Desk environment ... Hospitals / Medical Centers / Hotels). * Serve as the first point of contact for our Customer ...
$19.50 - $26.25/hr
We are looking for part-time employees to work in our Product Support / Help Desk environment ... Hospitals / Medical Centers / Hotels). * Serve as the first point of contact for our Customer ...
$19.50 - $26.25/hr
We are looking for part-time employees to work in our Product Support / Help Desk environment ... Hospitals / Medical Centers / Hotels). * Serve as the first point of contact for our Customer ...
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
Help Desk Hospital staff often encounter challenges such as resolving urgent technical issues under tight deadlines, supporting healthcare professionals who may have varying levels of tech expertise, and prioritizing multiple requests during peak hours. It’s important to remain calm and organized, use effective communication to clarify issues, and leverage troubleshooting documentation and team support. Many professionals find success by staying updated on hospital-specific software, regularly participating in training, and proactively collaborating with clinical teams. These strategies help minimize downtime and enhance the user experience for medical staff.
To thrive as a Help Desk Hospital professional, you need a solid understanding of IT troubleshooting, healthcare software systems, and hospital workflows, often supported by a degree or IT certifications such as CompTIA A+. Familiarity with electronic health records (EHR) platforms, ticketing systems like ServiceNow, and remote support tools is highly valuable. Excellent communication, patience, and problem-solving skills set outstanding candidates apart in this role. These abilities are crucial for maintaining efficient hospital operations and ensuring healthcare staff can reliably access essential technology.
A Help Desk Hospital job involves providing technical support to hospital staff, helping them resolve IT-related issues such as software problems, hardware failures, and network connectivity. Employees in this role assist with troubleshooting, system access, and ensuring that hospital technology operates smoothly to support patient care. They may work via phone, email, or in-person to address issues efficiently. Strong communication and problem-solving skills are essential for success in this position.
$16/hr
Full-time
This job post has expired today. Applications are no longer accepted.
Who WE Are:
ST Engineering Aethon, Inc is a forward-thinking robotics company dedicated to revolutionizing the health care and hospitality industries through cutting-edge innovations. Specializing in advanced robotics and AI solutions, STE Aethon, Inc. designs and develops state-of-the-art autonomous mobile robots that optimize efficiency, enhance productivity, and redefine the way businesses operate in today's rapidly evolving technological landscape.
Aethon endeavors to make our Careers page accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us via email at careers@aethon.com or call 412-322-2975 – ext. 160
This person will work in a Product Support / Help Desk environment and will have the ability, through hardware and software, to troubleshoot problems in an office environment while the robot (The TUG) is operating in the field (Hospitals / Medical Centers / Manufacturing Facilities / Hotels).
Aethon endeavors to make our Careers page accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us via email at careers@aethon.com or call 412-322-2975 – ext. 160
What YOU Will Do:
• Serve as the first point of contact for our Customer Service team, by means of automated alerts, phone calls, email, or electronic chat sessions, responding quickly and competently.
• Perform Customer identification and verification of problem through probing questions and effective listening skills, while using provided processes and/or systems.
• Provide quick technical assistance and customer service support for incoming communications, followed by remote troubleshooting through diagnostic techniques and pertinent questions
• Walk customers through equipment familiarization, basic usage, and problem resolution, and be able to escalate issues appropriately when onsite service is required.
• Expected to prioritize and manage several open issues at one time, documenting the process and technical knowledge in our ticketing system.
• Candidates must be willing to work shifts (including mornings, evenings, and nights on both weekdays and weekends …. including holidays).
Requirements:What YOU Need to Succeed:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
