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Help Desk Hospital Jobs (NOW HIRING)

Help Desk Technician

Jacksonville, FL · On-site

$18.50 - $25/hr

Vista Defense Technologies is currently hiring a Help Desk Technician to support their ongoing mission at the Naval Hospital in Jacksonville, FL. The role involves providing technical support ...

Help Desk Technician

Jacksonville, FL · On-site

$18.50 - $25/hr

Vista Defense Technologies is currently hiring a Help Desk Technician to support their ongoing mission at the Naval Hospital in Jacksonville, FL. The role involves providing technical support ...

Help Desk Support

Wichita, KS · On-site

$16 - $17/hr

Description To work on their help desk providing live support to their customers for issues that ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...

... Support / Help Desk environment and will have the ability, through hardware and software, to ... Hospitals / Medical Centers / Manufacturing Facilities / Hotels). Aethon endeavors to make our ...

Help Desk Support

Wichita, KS · On-site

$16 - $17/hr

Description To work on their help desk providing live support to their customers for issues that ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...

... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

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Help Desk Hospital information

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How much do help desk hospital jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for help desk hospital in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are some typical challenges faced by Help Desk Hospital staff, and how can they be managed effectively?

Help Desk Hospital staff often encounter challenges such as resolving urgent technical issues under tight deadlines, supporting healthcare professionals who may have varying levels of tech expertise, and prioritizing multiple requests during peak hours. It’s important to remain calm and organized, use effective communication to clarify issues, and leverage troubleshooting documentation and team support. Many professionals find success by staying updated on hospital-specific software, regularly participating in training, and proactively collaborating with clinical teams. These strategies help minimize downtime and enhance the user experience for medical staff.

What are the key skills and qualifications needed to thrive in the Help Desk Hospital position, and why are they important?

To thrive as a Help Desk Hospital professional, you need a solid understanding of IT troubleshooting, healthcare software systems, and hospital workflows, often supported by a degree or IT certifications such as CompTIA A+. Familiarity with electronic health records (EHR) platforms, ticketing systems like ServiceNow, and remote support tools is highly valuable. Excellent communication, patience, and problem-solving skills set outstanding candidates apart in this role. These abilities are crucial for maintaining efficient hospital operations and ensuring healthcare staff can reliably access essential technology.

What is a Help Desk Hospital job?

A Help Desk Hospital job involves providing technical support to hospital staff, helping them resolve IT-related issues such as software problems, hardware failures, and network connectivity. Employees in this role assist with troubleshooting, system access, and ensuring that hospital technology operates smoothly to support patient care. They may work via phone, email, or in-person to address issues efficiently. Strong communication and problem-solving skills are essential for success in this position.

More about Help Desk Hospital jobs
What cities are hiring for Help Desk Hospital jobs? Cities with the most Help Desk Hospital job openings:
What are the most commonly searched types of Help Desk Hospital jobs? The most popular types of Help Desk Hospital jobs are:
What states have the most Help Desk Hospital jobs? States with the most job openings for Help Desk Hospital jobs include:
What job categories do people searching Help Desk Hospital jobs look for? The top searched job categories for Help Desk Hospital jobs are:
Infographic showing various Help Desk Hospital job openings in the United States as of June 2026, with employment types broken down into 3% Locum Tenens, 50% Full Time, 44% Part Time, and 3% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
Help Desk Technician

Help Desk Technician

BRS

Jacksonville, FL • On-site

$18.50 - $25/hr

Full-time

Posted 26 days ago


Job description

Job Summary:
Vista Defense Technologies is currently hiring a Help Desk Technician to support their ongoing mission at the Naval Hospital in Jacksonville, FL. The role involves providing technical support, troubleshooting issues with various devices, and maintaining documentation within trouble ticket systems.
Responsibilities:
• Knowledge of printer functions, connectivity, and experience with basic troubleshooting of printing and scanning devices including, but not limited to, networked Multifunction Devices (MFD) such as Xerox MFD’s.
• Shall have experience with trouble ticket systems such as NHJ Trouble Ticket System, Remedy (or similar system) and documentation required within the system.
• Knowledge of and experience with Windows 11. Knowledge shall include all current versions of Windows and will stay abreast of Window advancements and be familiar with future versions of Windows, which will be at no additional cost to the Government.
• Understands and has experience with e-mail, encryption and voice Apple iOS, Android and Blackberry device applications.
• Ability to maintain an accurate database of hardware and accessories with the communications skills to keep the COR aware of needs and requirements of the program.
• Knowledge of and experience with software packages including the Microsoft Office bundle and Adobe, present versions and shall stay abreast of future releases as they come available.
• Understanding of network essentials, troubleshooting network and cable connectivity using Fluke equipment.
• Knowledge and experience with the installation and troubleshooting IP cameras.
Qualifications:
Required:
• Knowledge of printer functions, connectivity, and experience with basic troubleshooting of printing and scanning devices including, but not limited to, networked Multifunction Devices (MFD) such as Xerox MFD’s.
• Shall have experience with trouble ticket systems such as NHJ Trouble Ticket System, Remedy (or similar system) and documentation required within the system.
• Knowledge of and experience with Windows 11. Knowledge shall include all current versions of Windows and will stay abreast of Window advancements and be familiar with future versions of Windows, which will be at no additional cost to the Government.
• Understands and has experience with e-mail, encryption and voice Apple iOS, Android and Blackberry device applications.
• Ability to maintain an accurate database of hardware and accessories with the communications skills to keep the COR aware of needs and requirements of the program.
• Knowledge of and experience with software packages including the Microsoft Office bundle and Adobe, present versions and shall stay abreast of future releases as they come available.
• Understanding of network essentials, troubleshooting network and cable connectivity using Fluke equipment.
• Knowledge and experience with the installation and troubleshooting IP cameras.
• Certifications and education: Current Security+ CE (enrolled in CEP) Certification.
• Must meet at time of award and maintain all Information Assurance Training (IAT) Level II requirements as outlined in the Information Assurance/ Cyber Security Workforce Improvement Program.
• Two (2) years of experience with the following: Basic troubleshooting of mobile computing devices to include, but not be limited to: Tablet PCs, Notebook PCs, Blackberry devices, Android devices, Apple devices.
• Experience with Juniper Virtual Private Network (VPN) or similar VPN program and experience troubleshooting VPN programs.
• Experience using remote support tools such as Dameware or Hyena.
• SECRET Security clearance and Comp Tia Security + are a must have for consideration.
• Must have a current Security+ CE (enrolled in CEP) certification, prior to accepting employment with the Naval Hospital Jacksonville.
Company:
BRS is an advisory firm that specializes in bid coaching, tenders, project performance, procurement, and organization development services. Founded in 2009, the company is headquartered in Adelaide, AUS, with a team of 11-50 employees. The company is currently Early Stage.

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About BRS

Sourced by ZipRecruiter

Industry

Office supplies and stationery stores

Company size

1 - 10 Employees

Headquarters location

Brentwood, TN, US

Year founded

2001

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