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Help Desk Hospital Jobs in Raleigh, NC (NOW HIRING)

TEKsystems

Customer Support Technician

Raleigh, NC

$28/hr

... help desk, or technical support environment Experience using Salesforce or similar ticketing ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...

TEKsystems

Customer Support Technician

Raleigh, NC

$28/hr

... help desk, or technical support environment Experience using Salesforce or similar ticketing ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...

TEKsystems

ISP Technician

Raleigh, NC · Remote

$15 - $15.50/hr

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...

Amberly Village Vet

Be Seen First

Veterinary Receptionist

Cary, NC · On-site

$17 - $20/hr

Amberly Village Veterinary Hospital is a growing single doctor hospital nestled in beautiful west ... We are looking for new staff members to help us maintain our high standards. Come join us and see ...

Specialty1 Partners

Patient Care Coordinator

Cary, NC

$16.25 - $21.25/hr

Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect ... Desires to help your patients If this sounds like you, you will fit right in with the team! Why You ...

Community Veterinary Partners

Kennel Lead

Durham, NC · On-site

$18 - $21/hr

... hospital policies, helping everyone provide top-notch care. * Keep an eye on kennel supplies and ... Work closely with our veterinary and front desk teams to keep everything coordinated and running ...

WakeMed

ED Patient Registration Representative

Cary, NC · On-site

$17.75 - $24.25/hr

Our team initiates the arrival process at the welcome desk and completes the registration at the ... Emergency department registration staff partner with the clinical staff to help patients receive ...

Petco

Veterinary Assistant

Cary, NC · On-site

$14.50 - $18.25/hr

... help monitor patients during recovery and prepare them for hospital discharge or transfer to an ... Provide backup phone and front desk support as needed Nature of Supervision In all activities ...

Petco

Veterinary Assistant

Cary, NC

$14.50 - $18.25/hr

... help monitor patients during recovery and prepare them for hospital discharge or transfer to an ... Provide backup phone and front desk support as needed Nature of Supervision In all activities ...

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Help Desk Hospital information

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How much do help desk hospital jobs pay per hour?

As of May 28, 2026, the average hourly pay for help desk hospital in Raleigh, NC is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.24 per hour, depending on experience, location, and employer.

What is a Help Desk Hospital job?

A Help Desk Hospital job involves providing technical support to hospital staff, helping them resolve IT-related issues such as software problems, hardware failures, and network connectivity. Employees in this role assist with troubleshooting, system access, and ensuring that hospital technology operates smoothly to support patient care. They may work via phone, email, or in-person to address issues efficiently. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Help Desk Hospital position, and why are they important?

To thrive as a Help Desk Hospital professional, you need a solid understanding of IT troubleshooting, healthcare software systems, and hospital workflows, often supported by a degree or IT certifications such as CompTIA A+. Familiarity with electronic health records (EHR) platforms, ticketing systems like ServiceNow, and remote support tools is highly valuable. Excellent communication, patience, and problem-solving skills set outstanding candidates apart in this role. These abilities are crucial for maintaining efficient hospital operations and ensuring healthcare staff can reliably access essential technology.

What are some typical challenges faced by Help Desk Hospital staff, and how can they be managed effectively?

Help Desk Hospital staff often encounter challenges such as resolving urgent technical issues under tight deadlines, supporting healthcare professionals who may have varying levels of tech expertise, and prioritizing multiple requests during peak hours. It’s important to remain calm and organized, use effective communication to clarify issues, and leverage troubleshooting documentation and team support. Many professionals find success by staying updated on hospital-specific software, regularly participating in training, and proactively collaborating with clinical teams. These strategies help minimize downtime and enhance the user experience for medical staff.
More about Help Desk Hospital jobs
What are the most commonly searched types of Help Desk Hospital jobs in Raleigh, NC? The most popular types of Help Desk Hospital jobs in Raleigh, NC are:
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What job categories do people searching Help Desk Hospital jobs in Raleigh, NC look for? The top searched job categories for Help Desk Hospital jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Help Desk Hospital jobs? Cities near Raleigh, NC with the most Help Desk Hospital job openings:
Help Desk Hospital jobs near you
Infographic showing various Help Desk Hospital job openings in Raleigh, NC as of May 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $46,809 per year, or $22.5 per hour.

Administrative Assistant

Odyssey Behavioral Health LLC

Chapel Hill, NC • On-site

$15 - $20.25/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Administrative Assistant

Chapel Hill, NC 27517

Overview

Level Entry Position Type Part Time Education Level 4 Year Degree Category Health Care

Description

We're seeking an Administrative Assistant to support our evening IOP Program. This is a part-time, evening position on Monday, Wednesday and Thursday; 3:30pm - 7pm. The Administrative Assistant assists the Executive Director and Office Coordinator with day-to-day operations of a specialized Intensive Outpatient and Partial Hospitalization behavioral healthcare practice. The Administrative Assistant is primarily responsible for client relationship management, client payment collections, medical records management and quality assurance, facility management, admission and intake and other daily tasks.

Relationships and Contacts

Within the organization: Initiates and maintains frequent and close working relationships with local and regional team members throughout the organization.

Outside the organization: Initiates and maintains strong professional relationships with clients, families, clinical providers, referral partners and vendors, as needed.

Essential Responsibilities

  1. Works closely with designated Office Coordinator to ensure all local business office activity adheres to current policy and protocol.
  2. Greets clients and visitors in a warm and welcoming manner.
  3. Performs basic administrative front desk functions.
  4. Collects payments and completes required documentation, as needed.
  5. Communicates with leadership team members and/or others regarding day-to-day situations requiring management involvement.
  6. Conducts all medical records activities of the outpatient center in a manner consistent with both clinical needs and other documentation requirements.
  7. Conducts intakes for the purpose of opening client's medical record and provides new client orientation.
  8. Tracks and maintains a variety of reports in a timely, highly accurate manner.
  9. Responsible for tasks associated with maintaining phone system and IT equipment utilizing help desk staff.

Additional Responsibilities

  1. Serves as backup to the Admissions Coordinator for inquiries directed to the facility.
  2. Communicates new admissions information with team members, as needed.
  3. Attends and participates in trainings and scheduled meetings, as needed.
  4. Performs other duties as assigned.
Qualifications

Experience and Education

Position requires a high school diploma or equivalent, bachelor's degree in social work or a related field preferred and a minimum of two years of administrative experience in a behavioral health setting such as a hospital, outpatient clinic, or related service provider. Experience working with physicians and therapists is desirable. Must have knowledge of behavioral health terminology.

Skill Competencies

  • Demonstrates knowledge and adherence to HIPAA guidelines related to security and documentation.
  • Demonstrates a high level of customer service orientation.
  • Demonstrates a high level of attention to detail and accuracy.
  • Demonstrates the ability to navigate client relationship management software.
  • Demonstrates comfort with computer software applications including Outlook, Word, and use of standard office equipment.
  • Performs duties independently, responsibly and with a high level of integrity.
  • Demonstrates alignment with company core values and treatment philosophy.

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