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Full Time Help Desk Hospital Jobs in Raleigh, NC

HCL America Inc

Level 1 Analyst IT Help Desk

Cary, NC · On-site

Fulltime/ Perm with HCL America Role Summary: Help Desk Analyst - Responsibilities * Accept & registers Service Calls * Classify Service Calls according to the specified options * Execute 1st attempt ...

HCL America Inc

Service Desk or Helpdesk

Cary, NC · On-site

$18.50 - $25/hr

Fulltime Main Responsibilities Provide effective IT support services across all clients both onsite ... desk for a MSP Proven technical ability working for an MSP, through relevant, demonstrable ...

HCL America Inc

Service Desk or Helpdesk

Cary, NC · On-site

$18.50 - $25/hr

Service Desk Job Location: Cary NC 27518 Job Type ... Fulltime Main Responsibilities • Provide effective IT support services across all clients both ...

IVX Health

Front Desk Coordinator

Knightdale, NC · On-site

$14.75 - $19/hr

Healthcare Front Desk Coordinator Full Time | Monday-Friday, 8am - 5pm | 1 Saturday per month, 8am ... help redefine the patient experience from the moment someone walks through our doors. This is a ...

IVX Health

Front Desk Coordinator

Knightdale, NC · On-site

$14.75 - $19/hr

Healthcare Front Desk Coordinator Full Time | Monday-Friday, 8am - 5pm | 1 Saturday per month, 8am ... help redefine the patient experience from the moment someone walks through our doors. This is a ...

REVCO SOLUTIONS INC

Insurance Team Lead

Durham, NC · On-site

Revco Solutions Inc provides best-in-class Revenue Cycle management to Hospital and Physician ... p Desk Tickets as needed. · Corresponds with and handles clients professionally as needed and ...

IVX Health

Front Desk Coordinator

Knightdale, NC · On-site

$14.75 - $19/hr

Healthcare Front Desk Coordinator Full Time | Monday-Friday, 8am - 5pm | 1 Saturday per month, 8am ... help redefine the patient experience from the moment someone walks through our doors. This is a ...

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All JobsHelp Desk Hospital JobsFull Time Help Desk Hospital JobsFull Time Help Desk Hospital Jobs in Raleigh, NC

Full Time Help Desk Hospital information

See Raleigh, NC salary details

$12

$22

$32

How much do full time help desk hospital jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for full time help desk hospital in Raleigh, NC is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.24 per hour, depending on experience, location, and employer.

What is the difference between Full Time Help Desk Hospital vs Full Time IT Support Specialist?

AspectFull Time Help Desk HospitalFull Time IT Support Specialist
CredentialsCompTIA A+, Network+ or similar certificationsCompTIA A+, Network+ or similar certifications
Work EnvironmentHealthcare setting, hospital IT departmentsCorporate or enterprise IT environments, offices
Employer & Industry UsageHospitals, healthcare providersVarious industries including healthcare, tech companies
Common Search & ComparisonYesNo

Full Time Help Desk Hospital roles focus on supporting healthcare IT systems within hospitals, requiring healthcare-specific knowledge. Full Time IT Support Specialists work across industries, providing general IT support in corporate environments. While both roles require similar certifications, their work settings and industry focus differ significantly.

Are full time help desk hospital jobs still in demand?

Full-time help desk hospital jobs remain in demand due to ongoing needs for IT support in healthcare settings, especially as hospitals adopt electronic health records and telehealth services. These roles typically require technical skills, certifications, and knowledge of healthcare systems, making them a stable employment option in the healthcare technology sector.

What are the most commonly searched types of Help Desk Hospital jobs in Raleigh, NC?

The most popular types of Help Desk Hospital jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Full Time Help Desk Hospital jobs?

Cities near Raleigh, NC with the most Full Time Help Desk Hospital job openings:

Full Time Help Desk Hospital jobs near you
Infographic showing various Full Time Help Desk Hospital job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $46,809 per year, or $22.5 per hour.

Help Desk Team Lead

University System of New Hampshire

Durham, NC • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 24 days ago

University System Of New Hampshire rating

8.8

Company rating: 8.8 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

45th of 620 rated colleges and universities

Job description

Summary
Operating Title Help Desk Team Lead Long Classification Title Information Technologist III Campus Location Durham Department UNH Desktop Management Summary of Position
Under the direction of the Director of Enterprise Client Services, the Help Desk Team Lead provides high touch customer service and leads a campus-based cross functional Support team (including End-User Support, Endpoint Support, and basic Audio-Visual (AV) troubleshooting and support) in the delivery of IT support and service to staff, faculty, and students throughout the University System of New Hampshire. The support team is comprised of both professional staff and student staff who provide Tier 1 and some Tier 2 technical support to the community.
As a member of the Enterprise Client Services team, the Help Desk Team Lead will be responsible for working across campus boundaries to ensure the smooth, effective, and efficient delivery of technology support services to the campus. You will have primary responsibility for operational management of the campus Help Desk which provides computer and device support, account and access support, and consulting services.
Provides in-person and remote technical support and assistance as part of a team serving the University of New Hampshire (UNH) Durham community utilizing IT Service Management and ITIL principals.

This position is full-time onsite in Durham, New Hampshire.
Acceptable minimum level of education Bachelor's Acceptable minimum years of experience 5-7 years Additional Job Information Posting Number PS4733FY25 Other minimum qualifications
  • Five years related experience in a client-centered technology support environment.
  • Two years supervisory experience or related team management experience (e.g., teaching, coaching, or project management) in an IT environment.
  • Demonstrated knowledge of and experience using a variety of Remote support tools to support User's needs in a variety of settings.
  • Demonstrated knowledge of and experience with both Windows and Mac OS and demonstrated mastery in the configuration, installation, and troubleshooting of current operating systems, client productivity tools, wired and wireless networks, peripherals (including AV presentation equipment), and mobile devices via current certifications, education, and/or experience.
  • Demonstrated knowledge of and experience working with Azure/Intra Active Directory and the O365 Ecosystem; supporting the O365 Productivity tools (Outlook, Word, Excel, PowerPoint, OneDrive); the Collaboration tools (Teams, Bookings, SharePoint); and the Power Platform (Power BI, Forms and Power Apps).
  • Demonstrated comprehension of the importance of safeguarding sensitive information, with strict adherence to cybersecurity standards and policies to prevent unauthorized access, data breaches, and other security threats, thereby ensuring the safety and privacy of the community's data and information.
  • Demonstrated leadership in providing outstanding customer service. Ability to lead proactively in identifying risks and managing operational activities.
  • Effective communication skills.
  • Ability to mentor and teach others.
Additional Preferred Qualifications
  • Experience using TeamDynamix or similar ITSM /Help Desk management and ticketing software. ITIL certification and experience operationalizing the ITIL framework.
  • Experience working with and using AI tools to reduce costs, speed first-call resolution; improve time to resolution; and increase customer satisfaction. Experience implementing AI tools in a support environment.
  • Demonstrated outstanding relationship management, analytical, technical, organizational and skills. Self-motivated and goal oriented.
  • Committed team player, collaborative in nature and in practice, possess effective communication skills, and a strong customer-centered philosophy.
  • Demonstrated commitment to work within a diverse environment and interact professionally with individuals of diverse backgrounds.
Salary Information
Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.
Quicklink for Posting https://usnh-sb.peopleadmin.com/postings/61932 Percent Time Information (FTE) 1.00 Grade 23 EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Institution Information
The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire's lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.
The UNH Diversity Resource Guide with information and programming available in the seacoast area, New Hampshire, and the region can be found here: https://www.unh.edu/hr/diversity-resource-guide
Posting Details
Posting Date 08/09/2024 Open Until Filled Yes Closing Date Posting Open to Internal Candidates Only? No Interested Internal Candidates Exist? No Job Category Salaried Staff (Exempt) Appointment Type Regular If TERM position provide projected end date Equipment/Instruments
May be required to do some limited travel in their own vehicle to other USNH campuses providing technology; to contribute to USNH projects; and provide vacation or vacancy coverage.
Drivers License and Physical Requirements. Please check all items that apply. None applicable

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