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Healthcare It Support Jobs in Raleigh, NC (NOW HIRING)

This role provides frontline IT support in a highly regulated, mission-critical environment. The ideal candidate demonstrates strong technical aptitude, adherence to security protocols, and a ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... when eligible, health coverage, and retirement options. Exact entitlements, special pays, and ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... when eligible, health coverage, and retirement options. Exact entitlements, special pays, and ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... when eligible, health coverage, and retirement options. Exact entitlements, special pays, and ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... when eligible, health coverage, and retirement options. Exact entitlements, special pays, and ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... when eligible, health coverage, and retirement options. Exact entitlements, special pays, and ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... when eligible, health coverage, and retirement options. Exact entitlements, special pays, and ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... when eligible, health coverage, and retirement options. Exact entitlements, special pays, and ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... when eligible, health coverage, and retirement options. Exact entitlements, special pays, and ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... when eligible, health coverage, and retirement options. Exact entitlements, special pays, and ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... when eligible, health coverage, and retirement options. Exact entitlements, special pays, and ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... when eligible, health coverage, and retirement options. Exact entitlements, special pays, and ...

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Healthcare It Support information

See Raleigh, NC salary details

$13

$17

$21

How much do healthcare it support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for healthcare it support in Raleigh, NC is $17.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $21.49 per hour, depending on experience, location, and employer.

What is a Healthcare IT Support professional?

Healthcare IT Support professionals are specialists who manage, maintain, and troubleshoot information technology systems used in healthcare settings. They ensure that electronic health records (EHR), medical software, and network infrastructure run smoothly and securely. Their role often includes providing technical assistance to healthcare staff, implementing system upgrades, and ensuring compliance with healthcare regulations like HIPAA. They play a critical part in maintaining patient data security and supporting the efficient operation of healthcare facilities.

What are the key skills and qualifications needed to thrive as a Healthcare IT Support professional?

To thrive as a Healthcare IT Support professional, you need a strong understanding of healthcare technology systems, troubleshooting skills, and familiarity with compliance standards like HIPAA, often supported by a degree in IT or related certifications. Experience with electronic health record (EHR) systems, ticketing platforms, and security protocols is typically required. Excellent communication, patience, and problem-solving abilities help professionals effectively assist clinicians and staff in high-pressure environments. These skills ensure seamless technology operations, protect patient data, and support efficient healthcare delivery.

What are some common challenges faced by Healthcare IT Support professionals, and how can they be addressed?

Healthcare IT Support professionals often encounter challenges related to maintaining compliance with strict privacy regulations like HIPAA, supporting a diverse range of specialized medical software, and responding quickly to urgent technical issues that can impact patient care. To address these challenges, it is important to stay updated on regulatory changes, participate in ongoing training for new healthcare technologies, and develop strong communication skills for collaborating with clinical staff. Being proactive in identifying and resolving potential issues can also help minimize disruptions and ensure a smooth workflow within healthcare settings.

What is the difference between Healthcare IT Support vs Healthcare IT Technician?

AspectHealthcare IT SupportHealthcare IT Technician
CertificationsCompTIA A+, Healthcare IT certificationsCompTIA A+, Network+
Work EnvironmentHospitals, clinics, healthcare providersMedical facilities, healthcare organizations
Job FocusTechnical support, troubleshooting, user assistanceHardware setup, network maintenance, system repairs

Healthcare IT Support primarily provides technical assistance and troubleshooting for healthcare staff, focusing on user support and system issues. Healthcare IT Technicians handle hardware, network, and system maintenance tasks. While both roles require similar certifications and work in healthcare environments, Healthcare IT Support emphasizes user support, whereas Healthcare IT Technicians focus on hardware and network infrastructure.

Is certification needed for healthcare IT support jobs?

While certification is not always mandatory for healthcare IT support roles, obtaining certifications such as CompTIA A+ or Healthcare IT certifications can improve job prospects and demonstrate technical competence. Employers often value relevant skills, experience, and knowledge of healthcare systems and security protocols alongside certifications.

What are popular job titles related to Healthcare It Support jobs in Raleigh, NC?

For Healthcare It Support jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Healthcare It Support jobs in Raleigh, NC look for?

The top searched job categories for Healthcare It Support jobs in Raleigh, NC are:

Infographic showing various Healthcare It Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 2% Internship, 76% Full Time, 7% Part Time, 5% Temporary, and 10% Contract. Highlights an 92% In-person, 3% Hybrid, and 5% Remote job distribution, with an average salary of $37,298 per year, or $17.9 per hour.

IT Administrator/ IT Support Specialist

Neuwave Systems

Raleigh, NC โ€ข On-site

$60K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 12 days ago


Job description

Are you a private, guarded, introspective person whose the type who cannot sit down to watch a movie?

Do you feel guilty leaving tasks unfinished?

Within your area of expertise, can you come across as domineering and highly critical of others?

Are you impatient while reacting to situations you feel strongly about?

Do you have a fast and factual style of communication?

Are you someone who does not like to take risks or unpredictable situations?

IT Administrator / IT Support Specialist

Location: Raleigh, NC
Job Type: Full-Time, On-Site
Salary: $60,000

About the Role

We are seeking an experienced IT Administrator / IT Support Specialist to manage and support our company's day-to-day technology needs. This is a hands-on position supporting employees, maintaining systems, troubleshooting technical issues, and helping ensure reliable and secure business operations.

This is not an entry-level role. We are looking for someone with professional IT experience, formal training, and the ability to work independently in a small business environment.

Responsibilities

  • Provide on-site and remote technical support for employees
  • Troubleshoot hardware, software, printer, phone, and network issues
  • Configure and maintain computers, laptops, and office equipment
  • Manage Microsoft 365 accounts, permissions, and email systems
  • Support Wi-Fi, VPN access, remote desktop tools, and network connectivity
  • Assist with cybersecurity, software updates, and endpoint protection
  • Handle employee onboarding and offboarding
  • Maintain IT inventory, documentation, and vendor relationships

Requirements

  • 3–5+ years of professional IT support or systems administration experience
  • Formal IT training and/or industry certifications
  • Strong knowledge of:
    • Windows operating systems
    • Microsoft 365
    • Networking fundamentals
    • Remote desktop and remote support tools
    • Hardware and software troubleshooting
  • Ability to work independently and manage multiple priorities
  • Strong communication and customer service skills

Preferred

  • CompTIA A+, Network+, Microsoft, or similar certifications
  • Experience supporting small businesses
  • Experience with VPNs, VoIP systems, network equipment, and cybersecurity tools

Benefits

  • Employer paid health insurance, dental insurance, life insurance
  • Simple IRA retirement plan with 3% employer match
  • Paid time off and company holidays
  • Professional development opportunities