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Healthcare It Support Jobs in Raleigh, NC (NOW HIRING)

Civic Credit Union

IT Support Technician

Raleigh, NC · On-site

$21 - $28.75/hr

We also believe every person in our organization plays a role in supporting a healthy environment ... ABOUT THE POSITION The IT Support Technician will support daily operations of Tier I IT support, ...

Civic Federal Credit Union

IT Support Technician

Raleigh, NC · On-site

$21 - $28.75/hr

We also believe every person in our organization plays a role in supporting a healthy environment ... ABOUT THE POSITION The IT Support Technician will support daily operations of Tier I IT support, ...

Skylimit Systems

IT Support Analyst

Raleigh, NC

$26 - $34/hr

This role provides frontline IT support in a highly regulated, mission-critical environment. The ideal candidate demonstrates strong technical aptitude, adherence to security protocols, and a ...

U.S. Navy

IT Support Specialist

Benson, NC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... when eligible, health coverage, and retirement options. Exact entitlements, special pays, and ...

U.S. Navy

IT Support Specialist

Rolesville, NC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... when eligible, health coverage, and retirement options. Exact entitlements, special pays, and ...

U.S. Navy

IT Support Specialist

Clayton, NC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... when eligible, health coverage, and retirement options. Exact entitlements, special pays, and ...

U.S. Navy

IT Support Specialist

Lillington, NC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... when eligible, health coverage, and retirement options. Exact entitlements, special pays, and ...

U.S. Navy

IT Support Specialist

Pine Level, NC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... when eligible, health coverage, and retirement options. Exact entitlements, special pays, and ...

U.S. Navy

IT Support Specialist

Chapel Hill, NC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... when eligible, health coverage, and retirement options. Exact entitlements, special pays, and ...

U.S. Navy

IT Support Specialist

Creedmoor, NC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... when eligible, health coverage, and retirement options. Exact entitlements, special pays, and ...

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All JobsHealthcare It Support JobsHealthcare It Support Jobs in Raleigh, NC

Healthcare It Support information

See Raleigh, NC salary details

$13

$17

$21

How much do healthcare it support jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for healthcare it support in Raleigh, NC is $17.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $21.49 per hour, depending on experience, location, and employer.

What is a Healthcare IT Support professional?

Healthcare IT Support professionals are specialists who manage, maintain, and troubleshoot information technology systems used in healthcare settings. They ensure that electronic health records (EHR), medical software, and network infrastructure run smoothly and securely. Their role often includes providing technical assistance to healthcare staff, implementing system upgrades, and ensuring compliance with healthcare regulations like HIPAA. They play a critical part in maintaining patient data security and supporting the efficient operation of healthcare facilities.

What are the key skills and qualifications needed to thrive as a Healthcare IT Support professional?

To thrive as a Healthcare IT Support professional, you need a strong understanding of healthcare technology systems, troubleshooting skills, and familiarity with compliance standards like HIPAA, often supported by a degree in IT or related certifications. Experience with electronic health record (EHR) systems, ticketing platforms, and security protocols is typically required. Excellent communication, patience, and problem-solving abilities help professionals effectively assist clinicians and staff in high-pressure environments. These skills ensure seamless technology operations, protect patient data, and support efficient healthcare delivery.

What are some common challenges faced by Healthcare IT Support professionals, and how can they be addressed?

Healthcare IT Support professionals often encounter challenges related to maintaining compliance with strict privacy regulations like HIPAA, supporting a diverse range of specialized medical software, and responding quickly to urgent technical issues that can impact patient care. To address these challenges, it is important to stay updated on regulatory changes, participate in ongoing training for new healthcare technologies, and develop strong communication skills for collaborating with clinical staff. Being proactive in identifying and resolving potential issues can also help minimize disruptions and ensure a smooth workflow within healthcare settings.

What is the difference between Healthcare IT Support vs Healthcare IT Technician?

AspectHealthcare IT SupportHealthcare IT Technician
CertificationsCompTIA A+, Healthcare IT certificationsCompTIA A+, Network+
Work EnvironmentHospitals, clinics, healthcare providersMedical facilities, healthcare organizations
Job FocusTechnical support, troubleshooting, user assistanceHardware setup, network maintenance, system repairs

Healthcare IT Support primarily provides technical assistance and troubleshooting for healthcare staff, focusing on user support and system issues. Healthcare IT Technicians handle hardware, network, and system maintenance tasks. While both roles require similar certifications and work in healthcare environments, Healthcare IT Support emphasizes user support, whereas Healthcare IT Technicians focus on hardware and network infrastructure.

Is certification needed for healthcare IT support jobs?

While certification is not always mandatory for healthcare IT support roles, obtaining certifications such as CompTIA A+ or Healthcare IT certifications like HITPro can improve job prospects and demonstrate technical competence. Employers often value relevant skills, experience, and knowledge of healthcare systems and security protocols alongside certifications.

What are popular job titles related to Healthcare It Support jobs in Raleigh, NC?

For Healthcare It Support jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Healthcare It Support jobs in Raleigh, NC look for?

The top searched job categories for Healthcare It Support jobs in Raleigh, NC are:

Healthcare It Support jobs near you
Infographic showing various Healthcare It Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 2% Internship, 76% Full Time, 7% Part Time, 5% Temporary, and 10% Contract. Highlights an 92% In-person, 3% Hybrid, and 5% Remote job distribution, with an average salary of $37,295 per year, or $17.9 per hour.

IT Support Technician

Local Government Federal Credit Union

Raleigh, NC • On-site

$21 - $28.75/hr

Full-time

Posted 7 days ago

Job description

OUR CULTURE
Our organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and wellbeing of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins.
ABOUT THE POSITION
The IT Support Technician will support daily operations of Tier I IT support, escalating to Tier II/III support if needed. This role will help the leadership team drive consistent IT service and performance across the enterprise and will participate and support the onsite, face-to-face engagement with key stakeholders and functional peers. Also, this role will need to have knowledge of and support critical business IT services, planning, development and execution consistent with the business culture and best practice.
NORMAL DAY-TO-DAY WORK
  1. Provide advanced Tier I technical support across computing platforms, troubleshooting and resolving non-routine issues at the hardware, OS and application level for both desktop and server either physical or virtual supporting business users and technologies.
  2. Support key IT and Business programs including but not limited to Systems Support (Desktop and Server), VMware Horizon Virtual Desktop, Office 365 Online, Exchange Online, as well applicable end user applications.
  3. Help to develop technology solutions to centralize and automate the management of computing hardware and software including OS deployment, software packaging, and Group Policy management.
  4. Develop processes, documentation, and standard operating procedures for the managed desktop and server environments.
  5. Maintain IT security standards as well as stakeholder and member confidentiality. Champion internal security policies and procedures.
  6. Maintain and optimize, new building opening setup and configuration, permissions access, process improvements, and helping automate and integrate between systems.
  7. Maintain up-to-date documentation of the local technology infrastructure.
  8. Maintain inventories of software, versions and applications of desktops and servers.
  9. Consult with functional staff and technical peers to identify and implement effective technology solutions across the enterprise.

JOB QUALIFICATIONS
Here are a few qualifications you MUST have to be qualified for this position.
  1. 1 - 3 years of relevant work experience in IT support roles.
  2. High School diploma required.
  3. Strong communication skills and the ability to work well in a team structure as well as independently.
  4. Ability to effectively interface with technical and non-technical staff at all organizational levels.
  5. Outstanding attention to detail with excellent time and project management skills.
  6. Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.
  7. Ability to lift a minimum of 25 lbs. (file boxes, computer, printer).

Here are a few qualifications we'd LIKE for you to have.
  1. Knowledgeable about current Microsoft Windows operating systems with MS certification such as Modern Desktop Associate, Office 365 Fundamentals.
  2. Network + and/or Cisco Certified Entry Technician (CCENT) a plus.
  3. Familiar with software deployment technologies.
  4. Knowledgeable about basic networking (TCP/IP, DNS, routing, subnetting).
  5. Strong understanding of computer systems and technology stacks that support them.
  6. Understanding of the workflow and process requirements of complex applications systems.

If you have questions about this position description, please feel welcome to ask. You can reach HR at:
Human Resources
3600 Wake Forest Rd, Raleigh, NC 27609
careers@civicfcu.org

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