As an IT Support Apprentice, you will typically assist with diagnosing and resolving basic technical issues, setting up and maintaining hardware and software, and responding to support requests from employees or clients. You'll often work closely with experienced IT staff, learning to document support tickets, follow troubleshooting procedures, and provide clear guidance to users. This hands-on experience helps you build both technical skills and confidence in problem-solving while preparing you for more advanced IT roles in the future. You may also participate in team meetings, receive ongoing training, and gradually take on more complex responsibilities as your knowledge grows.