ZipRecruiter

Log In

2

Entry Level It Support Jobs in Raleigh, NC (NOW HIRING)

Skylimit Systems

IT Support Analyst

Raleigh, NC

$26 - $34/hr

This role provides frontline IT support in a highly regulated, mission-critical environment. The ideal candidate demonstrates strong technical aptitude, adherence to security protocols, and a ...

Vulcan Elements

IT Support Specialist

Durham, NC

As an IT Support Specialist, you will be first contact for technical assistance across our office and manufacturing facilities. You will play a critical role in ensuring our team has the tools they ...

Vulcan Elements

IT Support Specialist

Raleigh, NC

As an IT Support Specialist, you will be first contact for technical assistance across our office and manufacturing facilities. You will play a critical role in ensuring our team has the tools they ...

Alphanumeric

IT Support Specialist

Zebulon, NC · On-site

$24/hr

Manufacturing Technology Assistant The Manufacturing Technology Assistant role at a local plant is an entry-level position for those eager to deepen IT skills while engaging in crucial work in a ...

Alphanumeric

IT Support Specialist

Zebulon, NC · On-site

$24/hr

Manufacturing Technology Assistant The Manufacturing Technology Assistant role at a local plant is an entry-level position for those eager to deepen IT skills while engaging in crucial work in a ...

NCSU

IT Client Support Professional

Raleigh, NC · On-site

$21 - $28.75/hr

Posting Information Posting Number PG194766EP Internal Recruitment Yes Working Title IT Client Support Professional Anticipated Hiring Range $57,000 - $62,000 Work Schedule Monday - Friday 8:00 am ...

North Carolina Jobs

DIRECTOR- IT SUPPORT

Raleigh, NC

$6.4K/mo

Fair Labor Standards Act Classification: Exempt Position Term: 12 month Classification: Continuing Time Basis: Full-Time Position Type: Classified Benefits: Full Starting Salary: $6,412.00 per month ...

next page

Showing results 1-20

All JobsIt Support JobsEntry Level It Support JobsEntry Level It Support Jobs in Raleigh, NC

Entry Level It Support information

See Raleigh, NC salary details

$11

$18

$25

How much do entry level it support jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for entry level it support in Raleigh, NC is $18.07, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.86 per hour, depending on experience, location, and employer.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.
What are the most commonly searched types of It Support jobs in Raleigh, NC? The most popular types of It Support jobs in Raleigh, NC are:
What are popular job titles related to Entry Level It Support jobs in Raleigh, NC? For Entry Level It Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support jobs in Raleigh, NC look for? The top searched job categories for Entry Level It Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Entry Level It Support jobs? Cities near Raleigh, NC with the most Entry Level It Support job openings:
Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Raleigh, NC as of July 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,589 per year, or $18.1 per hour.

IT Administrator/ IT Support Specialist

Neuwave Systems

Raleigh, NC • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted yesterday

Job description

Salary: $60,000

Are you a private, guarded, introspective person whose the type who cannot sit down to watch a movie?

Do you feel guilty leaving tasks unfinished?

Within your area of expertise, can you come across as domineering and highly critical of others?

Are you impatient while reacting to situations you feel strongly about?

Do you have a fast and factual style of communication?

Are you someone who does not like to take risks or unpredictable situations?

IT Administrator / IT Support Specialist

Location:Raleigh, NC
Job Type:Full-Time, On-Site
Salary:$60,000

About the Role

We are seeking an experienced IT Administrator / IT Support Specialist to manage and support our company's day-to-day technology needs. This is a hands-on position supporting employees, maintaining systems, troubleshooting technical issues, and helping ensure reliable and secure business operations.

This is not an entry-level role. We are looking for someone with professional IT experience, formal training, and the ability to work independently in a small business environment.

Responsibilities

  • Provide on-site and remote technical support for employees
  • Troubleshoot hardware, software, printer, phone, and network issues
  • Configure and maintain computers, laptops, and office equipment
  • Manage Microsoft 365 accounts, permissions, and email systems
  • Support Wi-Fi, VPN access, remote desktop tools, and network connectivity
  • Assist with cybersecurity, software updates, and endpoint protection
  • Handle employee onboarding and offboarding
  • Maintain IT inventory, documentation, and vendor relationships

Requirements

  • 35+ years of professional IT support or systems administration experience
  • Formal IT training and/or industry certifications
  • Strong knowledge of:
    • Windows operating systems
    • Microsoft 365
    • Networking fundamentals
    • Remote desktop and remote support tools
    • Hardware and software troubleshooting
  • Ability to work independently and manage multiple priorities
  • Strong communication and customer service skills

Preferred

  • CompTIA A+, Network+, Microsoft, or similar certifications
  • Experience supporting small businesses
  • Experience with VPNs, VoIP systems, network equipment, and cybersecurity tools

Benefits

  • Employer paid health insurance, dental insurance, life insurance
  • Simple IRA retirement plan with 3% employer match
  • Paid time off and company holidays
  • Professional development opportunities