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Hardware Software Specialist Jobs in Raleigh, NC

The PC Support Specialist I position is responsible for installing personal computer hardware, software and networking equipment, diagnosing personal computers problems, answering user questions ...

New

The PC Support Specialist I position is responsible for installing personal computer hardware, software and networking equipment, diagnosing personal computers problems, answering user questions ...

New

The PC Support Specialist I position is responsible for installing personal computer hardware, software and networking equipment, diagnosing personal computers problems, answering user questions ...

New

Analyze, troubleshoot, and resolve hardware, software, network, and telecommunications issues. * Install, configure, replace, and maintain computer hardware, peripherals, and network equipment ...

New

IT Specialist

Fuquay Varina, NC · On-site

$55K - $55K/yr

Analyze, troubleshoot, and resolve hardware, software, network, and telecommunications issues. * Install, configure, replace, and maintain computer hardware, peripherals, and network equipment ...

New

Field Tech Specialist Raleigh, NC 5+ Months Contract The AOC requires a Field Tech Specialist to ... Remain abreast of rapidly changing hardware and software technology. Provide support to local area ...

Desktop Support Specialist Location: 1 South Wilmington Street\Raleigh, NC 27601 Duration: 12 ... Skilled in different types of computer hardware, software, peripherals and components, networking ...

Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications Installing and imaging new computers and loading of appropriate software ...

... IT hardware, software and service contracts. Perform as a Contracting Officer and Strategic Sourcing Specialist by providing contract management, vendor management, negotiations, monitoring ...

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Hardware Software Specialist information

See Raleigh, NC salary details

$28.2K

$56.7K

$91.9K

How much do hardware software specialist jobs pay per year?

As of Aug 24, 2026, the average yearly pay for hardware software specialist in Raleigh, NC is $56,655.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,200.00 and $62,200.00 per year, depending on experience, location, and employer.

What does a hardware software specialist do?

A Hardware Software Specialist is responsible for installing, maintaining, and troubleshooting both hardware and software systems within an organization. They ensure that computer equipment and related devices are functioning optimally and that all software applications are up to date and compatible with existing hardware. Their duties often include diagnosing technical issues, providing user support, performing upgrades, and collaborating with IT teams to implement new technologies. They play a crucial role in ensuring smooth IT operations and minimizing downtime.

What are the key skills and qualifications needed to thrive as a hardware software specialist?

To excel as a Hardware Software Specialist, you need a solid background in computer science or information technology, with expertise in both hardware troubleshooting and software configuration. Familiarity with operating systems, diagnostic tools, and certifications such as CompTIA A+ or Microsoft Certified IT Professional (MCITP) are commonly required. Strong analytical thinking, problem-solving abilities, and effective communication skills help you address technical issues and support users. These skills and qualifications are vital for ensuring seamless integration and maintenance of hardware and software systems within an organization.

What are some common challenges faced by hardware software specialists when integrating new technologies into existing systems?

Hardware Software Specialists often encounter challenges in ensuring compatibility between new technologies and legacy systems. This may involve troubleshooting drivers, managing firmware updates, and verifying that software applications function correctly with upgraded hardware components. Effective collaboration with cross-functional teams, such as IT support and network engineers, is crucial to overcome these obstacles. Staying up-to-date with emerging technologies and thorough testing are key strategies to ensure seamless integration and minimize downtime.

What is the difference between Hardware Software Specialist vs Network Technician?

AspectHardware Software SpecialistNetwork Technician
CredentialsCompTIA A+, Network+, vendor-specific certificationsCompTIA Network+, Cisco CCNA, vendor certifications
Work EnvironmentOffice, data centers, client sitesData centers, client sites, network operation centers
Industry UsageIT support, hardware/software troubleshootingNetwork setup, maintenance, troubleshooting
Common Search IntentHardware/software troubleshooting, supportNetwork issues, configuration, security

The Hardware Software Specialist focuses on diagnosing and repairing hardware and software issues across various devices and systems, often working in support or technical roles. In contrast, a Network Technician specializes in setting up, maintaining, and troubleshooting network infrastructure. While both roles require technical certifications and work in similar environments, their core responsibilities differ—hardware/software specialists handle devices and applications, whereas network technicians focus on network connectivity and security.

What cities near Raleigh, NC are hiring for Hardware Software Specialist jobs?

Cities near Raleigh, NC with the most Hardware Software Specialist job openings:

Infographic showing various Hardware Software Specialist job openings in Raleigh, NC as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $56,655 per year, or $27.2 per hour.

IT PC Support Specialist I

Raleigh, NC • On-site

Full-time

Posted 3 days ago

New


Job description

IT PC SUPPORT SPECIALIST I

PRIMARY FUNCTION: 

The PC Support Specialist I position is responsible for installing personal computer hardware, software and networking equipment, diagnosing personal computers problems, answering user questions related to personal computers and coordinating repair services.

 
 

ESSENTIAL DUTIES:

Provide excellent Customer Service to all Gregory Poole Associates, Customers,      and outside Partners.

Installs personal computer hardware, software and networking equipment by following established industry and departmental practices and procedures.

Test and debug personal computer hardware, software and networking problems by utilizing problem determination and resolution skills and following established departmental guidelines.

Develop and maintain documentation related to personal computer hardware, software and networking equipment by following established departmental procedures. 

Coordinate preventive maintenance and repair services by understanding individual user needs and working with vendor maintenance personnel.

Assist users in efficient and effective use of personal computer technology by understanding their requirements and the capabilities and limitations of the technology.     

Answer user questions on personal computer software, hardware and networking equipment by understanding the user’s situation and being knowledgeable of the capabilities of the technology. 

Track and report time, status and related issues on projects and other activities using established IT Help Desk ticketing system.

Specific job objectives and performance goals for an individual are developed yearly by the Associate and the department manager and become part of the requirements for the position.

Keep abreast of new technology and business methodologies available from vendors by attending seminars, reviewing trade periodicals and talking with peers in GPEC and other companies that can affect the operation of the company’s information systems.

MINIMUM REQUIREMENTS:

Education:

High school graduate with two additional years of P.C. support experience, but an associate degree in information systems preferred. 

Work Experience:

A minimum of 2 years directly related experience.  A good working knowledge of Microsoft 365 Suite, Microsoft Windows Operating System, and basic networking principles.

Physical:   Lifting of objects weighing up to 40 pounds.

Other:  Periodic travel to GPEC branch locations in all states.  Some overnight travel is required.

Valid drivers license.

This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval. Â