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Senior Computer Support Specialist Jobs in Raleigh, NC

Desktop Support Specialist Location: 1 South Wilmington Street\Raleigh, NC 27601 Duration: 12 ... Skilled in different types of computer hardware, software, peripherals and components, networking ...

We offer an excellent compensation package We are looking for Desktop Support Specialist in Raleigh ... Required Skills: Skilled in different types of computer hardware, software, peripherals and ...

They are seeking a Desktop Support Specialist to provide technical support, ensure customer ... Required : • Skilled in different types of computer hardware, software, peripherals and ...

... Support Specialist. The role involves providing technical support, managing IT incidents, and ... Required : • Skilled in different types of computer hardware, software, peripherals and ...

Qualifications Required Skill: 1. Skilled in different types of computer hardware, software ... technical field support activities. Additional Information All your information will be kept ...

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Senior Computer Support Specialist information

See Raleigh, NC salary details

$34.5K

$104.6K

$114.2K

How much do senior computer support specialist jobs pay per year?

As of Sep 9, 2026, the average yearly pay for senior computer support specialist in Raleigh, NC is $104,578.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,800.00 and $113,200.00 per year, depending on experience, location, and employer.

What is a senior computer support specialist?

Senior Computer Support Specialists are experienced professionals who provide advanced technical assistance to users experiencing issues with computer systems, hardware, and software. They troubleshoot complex problems, maintain and upgrade equipment, and may supervise junior support staff or manage IT support projects. These specialists often serve as a bridge between users and higher-level IT professionals, ensuring efficient resolution of technical issues and smooth operation of organizational technology.

How does a senior computer support specialist typically interact with other departments to resolve complex technical issues?

As a Senior Computer Support Specialist, collaboration with other departments is a key part of the role. You will often work closely with IT, network administrators, and sometimes even software development teams to troubleshoot and resolve technical issues that go beyond standard support. This may involve coordinating to escalate tickets, participating in cross-functional meetings, and providing expert input during system upgrades or security implementations. Effective communication and problem-solving skills are essential, as you'll be expected to translate technical information for non-technical colleagues and ensure minimal disruption to business operations.

What are the key skills and qualifications needed to thrive as a senior computer support specialist, and why are they important?

To thrive as a Senior Computer Support Specialist, you need a strong background in troubleshooting, IT systems, and user support, typically supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Expertise in help desk ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is essential. Excellent communication, patience, and problem-solving skills enable you to effectively assist users and mentor junior staff. These skills are crucial for ensuring efficient IT operations, minimizing downtime, and enhancing overall organizational productivity.

What is the difference between Senior Computer Support Specialist vs Computer Support Specialist?

AspectSenior Computer Support SpecialistComputer Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or similar entry-level certifications
Work EnvironmentAdvanced troubleshooting, mentoring, complex issuesBasic troubleshooting, user support, hardware/software setup
ResponsibilitiesLead support tasks, train staff, resolve escalated issuesAssist users, perform routine maintenance, resolve common problems

The main difference is that Senior Computer Support Specialists handle more complex issues, provide mentorship, and often take on leadership roles, while Computer Support Specialists focus on basic user support and routine maintenance. The senior role requires more experience and certifications, reflecting a higher level of expertise and responsibility.

How much does a senior computer support specialist make per hour?

A senior computer support specialist typically earns between $25 and $40 per hour, depending on experience, certifications, and geographic location. They often work in technical support roles requiring strong troubleshooting skills and familiarity with hardware and software systems.

What are the most commonly searched types of Computer Support Specialist jobs in Raleigh, NC?

The most popular types of Computer Support Specialist jobs in Raleigh, NC are:

What are popular job titles related to Senior Computer Support Specialist jobs in Raleigh, NC?

For Senior Computer Support Specialist jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Senior Computer Support Specialist jobs in Raleigh, NC look for?

The top searched job categories for Senior Computer Support Specialist jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Senior Computer Support Specialist jobs?

Cities near Raleigh, NC with the most Senior Computer Support Specialist job openings:

Infographic showing various Senior Computer Support Specialist job openings in Raleigh, NC as of June 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $104,578 per year, or $50.3 per hour.

Sr. Computer Systems Validation Specialist

Durham, NC • On-site

KBI Biopharma, Inc.
Biotechnology Research and Development • 1 - 5K employees

Full-time

Re-posted 23 hours ago


KBI Biopharma rating

6.3

Company rating: 6.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

JOB SUMMARY
Scope will include supporting all aspects of the Computer Systems Validation (CSV) Lifecycle. Employee will complete the execution and documentation of the CSV Program at the Durham facility. Employee will execute on implementation tasks, work prioritization and support escalation management activities while ensuring the highest level of compliance with regulatory agencies. Employee will track changes to the regulatory environment and implement processes and procedures enabling KBI to meet ongoing requirements such as 21CFR Part 11, EU Annex 11, and data integrity.
JOB RESPONSIBILITIES
Complete the execution and documentation of the CSV Program at the Durham facility. This includes all CSV activities, documentation requirements and reports including plans, risk assessments, function requirements, configuration specifications, testing, change controls, traceability matrix, qualification protocols, validation and compliance reviews. (40%)
Ensure project deadlines and performance standards for the CSV team are met while communicating status accordingly; Respond to inquiries from management, end users and clients, and provide status updates on a frequent basis. (30%)
Plan, contribute and collaborate on CSV activities for lab and manufacturing systems. (25%)
Keep current of trends, new products and technologies, and regulatory requirements that may have an impact on CSV. Participate in regulatory and client audits as needed. (5%)
MINIMUM REQUIREMENTS
Experience:
• BS or MS in an Engineering or Information Technology discipline
• 5-7 years of industry experience
• Lab equipment validation knowledge and experience is required
• Experience with IT computer validation and alignment of IT validation with other validation requirements is required.
• Knowledge of biotech manufacturing obtained from cGMP facility
• Demonstrated project management ability with good written and oral communication skills is required.
Language Ability:
Ability to read, analyze, and interpret complex documents. Conveys information clearly and concisely, both orally and in writing. Records (accurately, clearly, and consistently) information, facts, and measurements that are required by cGMP, GLP, GCP, and/or by co-workers in order to understand situations and to perform their assignments. Interfaces professionally, effectively, and efficiently with all levels of management, coworkers, and outside vendors.
Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Understands implications of non-compliant results. Strong attention to detail. Ability to interpret an extensive variety of technical instructions and prioritize tasks accordingly.
Math Ability:
Strong math and analytical skills required. Ability to apply advanced mathematical concepts such as exponents and algorithms. Ability to apply mathematical operations to such tasks as frequency distribution, variance analysis, and determination of reliability and validity.
Physical Demands:
Ability to walk and stand in order to perform and assist in performance of protocol execution and computer system evaluations. Ability to lift, carry, push and pull computer hardware when needed.
Computer Skills:
Web applications, spreadsheets, word processing, PowerPoint, and e-mail
Equipment Use:
Computer, telephone, copier/printer
KBI Biopharma, Inc. is an EEO/AA employer and actively seeks to diversify its work force. Therefore, all qualified applicants, regardless of race, color, national origin, religion, gender, gender identity, sexual orientation, age, disability or veteran status, are strongly encouraged to apply.
I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for KBI Biopharma, Inc. to hire me. If I am hired, I understand that either KBI Biopharma, Inc. or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of KBI Biopharma, Inc. has the authority to make any assurance to the contrary.
I attest with my signature below that I have given to KBI Biopharma, Inc. true and complete information on this application. No requested information has been concealed. I authorize KBI Biopharma, Inc. to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.

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