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Senior Computer Support Specialist Jobs in Raleigh, NC

Infojini Inc

Desktop Support Specialist

Raleigh, NC · On-site

They are seeking a Desktop Support Specialist to provide technical support, install and configure ... Responsibilities : • Skilled in different types of computer hardware, software, peripherals and ...

STI

Desktop Support Specialist

Raleigh, NC · On-site

Desktop Support Specialist Location: 1 South Wilmington Street\Raleigh, NC 27601 Duration: 12 ... Skilled in different types of computer hardware, software, peripherals and components, networking ...

Infojini Inc

Desktop Support Specialist

Raleigh, NC

We offer an excellent compensation package We are looking for Desktop Support Specialist in Raleigh ... Required Skills: Skilled in different types of computer hardware, software, peripherals and ...

Infojini Inc

Desktop Support Specialist

Raleigh, NC · On-site

... Support Specialist. The role involves providing technical support, managing IT incidents, and ... Required : • Skilled in different types of computer hardware, software, peripherals and ...

Infojini Inc

Desktop Support Specialist

Raleigh, NC · On-site

They are seeking a Desktop Support Specialist to provide technical support, ensure customer ... Required : • Skilled in different types of computer hardware, software, peripherals and ...

CGS Immersive

Desktop Support Specialist

Raleigh, NC · On-site

Desktop Support Specialist Full time. / Permanent Position Raleigh, NC / On-Site. Job Role: The ... Bachelor's degree in information technology, Computer Science, or a related field preferred. About ...

CGS Immersive

Desktop Support Specialist

Raleigh, NC

Desktop Support Specialist Full time. / Permanent Position Raleigh, NC / On-Site. Job Role: The ... Bachelor's degree in information technology, Computer Science, or a related field preferred. About ...

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All JobsSenior Computer Support Specialist JobsSenior Computer Support Specialist Jobs in Raleigh, NC

Senior Computer Support Specialist information

See Raleigh, NC salary details

$34.5K

$104.6K

$114.2K

How much do senior computer support specialist jobs pay per year?

As of Jun 26, 2026, the average yearly pay for senior computer support specialist in Raleigh, NC is $104,578.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,800.00 and $113,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Computer Support Specialist, and why are they important?

To thrive as a Senior Computer Support Specialist, you need a strong background in troubleshooting, IT systems, and user support, typically supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Expertise in help desk ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is essential. Excellent communication, patience, and problem-solving skills enable you to effectively assist users and mentor junior staff. These skills are crucial for ensuring efficient IT operations, minimizing downtime, and enhancing overall organizational productivity.

What is the difference between Senior Computer Support Specialist vs Computer Support Specialist?

AspectSenior Computer Support SpecialistComputer Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or similar entry-level certifications
Work EnvironmentAdvanced troubleshooting, mentoring, complex issuesBasic troubleshooting, user support, hardware/software setup
ResponsibilitiesLead support tasks, train staff, resolve escalated issuesAssist users, perform routine maintenance, resolve common problems

The main difference is that Senior Computer Support Specialists handle more complex issues, provide mentorship, and often take on leadership roles, while Computer Support Specialists focus on basic user support and routine maintenance. The senior role requires more experience and certifications, reflecting a higher level of expertise and responsibility.

How does a Senior Computer Support Specialist typically interact with other departments to resolve complex technical issues?

As a Senior Computer Support Specialist, collaboration with other departments is a key part of the role. You will often work closely with IT, network administrators, and sometimes even software development teams to troubleshoot and resolve technical issues that go beyond standard support. This may involve coordinating to escalate tickets, participating in cross-functional meetings, and providing expert input during system upgrades or security implementations. Effective communication and problem-solving skills are essential, as you'll be expected to translate technical information for non-technical colleagues and ensure minimal disruption to business operations.

What are Senior Computer Support Specialists?

Senior Computer Support Specialists are experienced professionals who provide advanced technical assistance to users experiencing issues with computer systems, hardware, and software. They troubleshoot complex problems, maintain and upgrade equipment, and may supervise junior support staff or manage IT support projects. These specialists often serve as a bridge between users and higher-level IT professionals, ensuring efficient resolution of technical issues and smooth operation of organizational technology.
What are the most commonly searched types of Computer Support Specialist jobs in Raleigh, NC? The most popular types of Computer Support Specialist jobs in Raleigh, NC are:
What are popular job titles related to Senior Computer Support Specialist jobs in Raleigh, NC? For Senior Computer Support Specialist jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Senior Computer Support Specialist jobs in Raleigh, NC look for? The top searched job categories for Senior Computer Support Specialist jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Senior Computer Support Specialist jobs? Cities near Raleigh, NC with the most Senior Computer Support Specialist job openings:
Senior Computer Support Specialist jobs near you
Desktop Support Specialist

Desktop Support Specialist

Infojini Inc

Raleigh, NC • On-site

Full-time

Posted 2 days ago

Job description

Job Summary:
Infojini Consulting is a full service IT consulting, services, and staffing firm recognized as one of the fastest growing IT services and software development companies. They are seeking a Desktop Support Specialist to provide technical support, install and configure hardware and software, and document processes for a contract position in Raleigh, NC.
Responsibilities:
• Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications
• Installing and imaging new computers and loading of appropriate software for customers.
• Installing local and network printers and other peripherals and configuration of same.
• Migrating Data and user profiles.
• Documenting process and procedures related to technical field support activities.
Qualifications:
Required:
• Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications
• Installing and imaging new computers and loading of appropriate software for customers
• Installing local and network printers and other peripherals and configuration of same
• Migrating Data and user profiles
• Documenting process and procedures related to technical field support activities
Company:
Infojini Inc. delivers innovative IT Services and Solutions to empower startups, Fortune 500 companies, and global enterprises. Founded in 2006, the company is headquartered in Columbia, USA, with a team of 501-1000 employees. The company is currently Late Stage.
Infojini logo

About Infojini

Sourced by ZipRecruiter

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Columbia, MD, US

Year founded

2006

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