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Remote Computer Support Specialist Jobs in Raleigh, NC

Astyra Corporation

EHR Support Specialist

Raleigh, NC · Remote

$58 - $60/hr

This is a remote position, but candidates must be local to North Carolina Description: * The EHR Support Specialist is a key technical role supporting the client's Rural Health Transformation Program ...

New

Five Star Solutions

Member Support Specialist

Raleigh, NC · Remote

$14/hr

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND ... Basic computer and data-entry skills. Essential Functions * Handle inbound and outbound phone calls ...

Baxter

Technical Support Specialist

Raleigh, NC · On-site +1

$60K - $82K/yr

You will contribute to a highly effective support team by documenting cases accurately ... remote environment Associate's degree or equivalent experience in IT, computer science, or a ...

New

IQVIA

Phone Support Specialist

Raleigh, NC · Remote

This is a remote position, requiring reliable internet access and availability to work the assigned ... Utilize a computer to enter information into the CRM tool. * Log in on time and efficiently manage ...

ExtensisHR

Coding Denial Specialist

Durham, NC · Remote

$26 - $28/hr

We're looking for a Revenue Cycle Support Specialist who thrives in complexity, works well independently, and is driven to find solutions--not wait for them. This full-time remote position is ...

ForgeFit

Remote Customer Service Specialist

Raleigh, NC · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Open Desk

Outbound Call Specialist

Wake Forest, NC · Remote

Wake Forest, NC (Remote/Hybrid Must Reside in North Carolina) Company: Open Desk, Inc. Open Desk is ... supporting the insurance, legal, and HR industries. We are seeking a motivated Outbound Call ...

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All JobsRemote Computer Support Specialist JobsRemote Computer Support Specialist Jobs in Raleigh, NC

Remote Computer Support Specialist information

See Raleigh, NC salary details

$15

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How much do remote computer support specialist jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for remote computer support specialist in Raleigh, NC is $25.90, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $28.99 per hour, depending on experience, location, and employer.

What is a Remote Computer Support Specialist job?

A Remote Computer Support Specialist provides technical assistance to users experiencing computer or software issues from a remote location. They troubleshoot problems, guide users through solutions, and may install or configure software remotely. This role requires strong problem-solving skills, technical knowledge, and excellent communication to assist customers effectively.

What are some common challenges faced by Remote Computer Support Specialists and how are they addressed?

One common challenge for Remote Computer Support Specialists is diagnosing and resolving issues without being physically present, which can make troubleshooting more complex. Specialists often rely on clear communication, step-by-step instructions, and remote access tools to guide users and resolve technical problems efficiently. Collaboration with other IT team members through chat and ticketing systems is also crucial when escalating issues that require specialized expertise. Adapting to new systems or updates and staying organized in a fast-paced environment are ongoing parts of the job, but most employers support this with continuous training and knowledge-sharing. Addressing these challenges effectively is key to delivering high-quality support and maintaining user satisfaction.

What are the key skills and qualifications needed to thrive in the Remote Computer Support Specialist position, and why are they important?

To thrive as a Remote Computer Support Specialist, you need strong troubleshooting skills, in-depth knowledge of computer systems, and a relevant technical background such as an associate degree or industry certifications. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+, Microsoft Certified Professional (MCP), or similar are commonly expected. Excellent communication, patience, and problem-solving abilities are essential soft skills for clearly assisting users and managing technical issues remotely. These competencies are vital for quickly resolving user problems and maintaining smooth IT operations in a remote support environment.

What are the most commonly searched types of Computer Support Specialist jobs in Raleigh, NC? The most popular types of Computer Support Specialist jobs in Raleigh, NC are:
What are popular job titles related to Remote Computer Support Specialist jobs in Raleigh, NC? For Remote Computer Support Specialist jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Computer Support Specialist jobs in Raleigh, NC look for? The top searched job categories for Remote Computer Support Specialist jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Computer Support Specialist jobs? Cities near Raleigh, NC with the most Remote Computer Support Specialist job openings:
Remote Computer Support Specialist jobs near you
Infographic showing various Remote Computer Support Specialist job openings in Raleigh, NC as of June 2026, with employment types broken down into 47% Full Time, 51% Part Time, and 2% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $53,870 per year, or $25.9 per hour.
EHR Support Specialist

EHR Support Specialist

Astyra Corporation

Raleigh, NC • Remote

$58 - $60/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 23 hours ago

Job description

EHR Support Specialist
*This is a remote position, but candidates must be local to North Carolina
Description:
  • The EHR Support Specialist is a key technical role supporting the client’s Rural Health Transformation Program (RHTP).
  • This position focuses on assisting rural and underserved healthcare organizations in connecting to and fully utilizing health information exchange.
  • The Specialist provides expertise in Electronic Health Records EHRs healthcare interoperability clinical workflow integration and data quality improvement to ensure providers submit accurate standards aligned clinical data that supports statewide care coordination and population health goals.
  • Additionally, this role will assist rural providers utilizing NC HealthConnex tools and exchange services such as NC*Notify and the NC HealthConnex provider clinical portal.
     
Key Responsibilities
  • EHR Integration Technical Onboarding
  • Lead rural provider onboarding to NC HealthConnex guiding organizations and EHR vendors through connection requirements HL7 v2 exchange CCDA/CCD exchange and services such as NC*Notify.
  • Conduct technical assessments of EHR capabilities interface configurations and data extraction workflows to identify readiness gaps and implementation needs.
  • Coordinate with internal and technical teams to support integration tickets clarify requirements and address data ingestion or transformation issues.
  • Healthcare Interoperability Standards Compliance
  • Provide expert guidance on interoperability standards including HL7 v2 CCDA CCD USCDI and client agency Interoperability Standards.
  • Evaluate provider submissions for adherence to interoperability expectations and troubleshoot issues related to message structure vocabulary standards and transport methods.
  • Data Quality Validation
  • Review clinical data sent by providers for completeness correctness timeliness and conformance to internal requirements.
  • Lead or assist with data quality uplift initiatives including validation of HL7 ADT CCD and other structured clinical data.
  • Work directly with providers and EHR vendors to identify root causes of data issues and support resolution through mapping guidance or workflow adjustments.
    Training Provider Support
  • Deliver tailored technical assistance trainings and educational materials to help rural providers understand and utilize NC HealthConnex tools.
  • Collaborate with provider relations and business relations staff to support provider communication training schedules and project coordination.
  • Assist providers in understanding data flows reporting requirements and best practices for interoperability.
  • CrossTeam Program Collaboration
  • Collaborate with internal teams on interoperability and data quality initiatives.
  • Support client’s role in modernizing digital health infrastructure across rural North Carolina including contributions to RHTP implementation and continuous improvement of onboarding processes.
Required Skills/Knowledge/Experience:
  • Experience with Electronic Health Record platforms such as Epic, Cerner/Oracle Health, Allscripts/Veradigm, or NextGen., Required 5 Years
  • Proficiency with healthcare interoperability standards including HL7 v2, C-CDA, CCD, FHIR, and USCDI., Required 5 Years
  • Experience validating structured clinical data and troubleshooting EHR integration issues., Required 5 Years
  • Ability to interpret clinical workflows and map them to data exchange requirements, Required 3 Years
  • Strong communication skills with the ability to explain technical topics to non-technical stakeholders., Required 3 Years
  • Knowledge of HIPAA and health information privacy/security requirements., Required 3 Years
  • Experience supporting onboarding, healthcare interoperability projects, or multi-vendor EHR environments., Desired 3 Years
  • Experience with SQL, interface engines, or data mapping tools., Desired 3 Years
  • Familiarity with state or federal digital health programs such as internal initiatives, Medicaid QPHE, or NCQA DAV., Desired 3 Years
  • Experience working with rural or underserved provider settings., Desired 3 Years
Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!
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