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Remote Computer Support Specialist Jobs in Raleigh, NC

Five Star Solutions

Member Support Specialist

Raleigh, NC · Remote

$14/hr

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND ... Basic computer and data-entry skills. Essential Functions * Handle inbound and outbound phone calls ...

Five Star Solutions

Member Support Specialist

Raleigh, NC · On-site +1

$14/hr

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND ... Basic computer and data-entry skills. Essential Functions * Handle inbound and outbound phone calls ...

Five Star Solutions

Member Support Specialist

Raleigh, NC · Remote

$14/hr

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND ... Basic computer and data-entry skills. Essential Functions * Handle inbound and outbound phone calls ...

IQVIA

Phone Support Specialist

Raleigh, NC · Remote

This is a remote position, requiring reliable internet access and availability to work the assigned ... Utilize a computer to enter information into the CRM tool. * Log in on time and efficiently manage ...

NCSU

IT Client Support Specialist

Raleigh, NC · On-site +1

This position is eligible for remote work on a weekly rotating basis. This position may experience ... Intermediate to advanced knowledge of computers and computer networks. * Proficient skill set in ...

ExtensisHR

Coding Denial Specialist

Durham, NC · Remote

$26 - $28/hr

We're looking for a Revenue Cycle Support Specialist who thrives in complexity, works well independently, and is driven to find solutions--not wait for them. This full-time remote position is ...

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Remote Computer Support Specialist information

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How much do remote computer support specialist jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote computer support specialist in Raleigh, NC is $25.90, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $28.99 per hour, depending on experience, location, and employer.

What is a Remote Computer Support Specialist job?

A Remote Computer Support Specialist provides technical assistance to users experiencing computer or software issues from a remote location. They troubleshoot problems, guide users through solutions, and may install or configure software remotely. This role requires strong problem-solving skills, technical knowledge, and excellent communication to assist customers effectively.

What are some common challenges faced by Remote Computer Support Specialists and how are they addressed?

One common challenge for Remote Computer Support Specialists is diagnosing and resolving issues without being physically present, which can make troubleshooting more complex. Specialists often rely on clear communication, step-by-step instructions, and remote access tools to guide users and resolve technical problems efficiently. Collaboration with other IT team members through chat and ticketing systems is also crucial when escalating issues that require specialized expertise. Adapting to new systems or updates and staying organized in a fast-paced environment are ongoing parts of the job, but most employers support this with continuous training and knowledge-sharing. Addressing these challenges effectively is key to delivering high-quality support and maintaining user satisfaction.

What are the key skills and qualifications needed to thrive in the Remote Computer Support Specialist position, and why are they important?

To thrive as a Remote Computer Support Specialist, you need strong troubleshooting skills, in-depth knowledge of computer systems, and a relevant technical background such as an associate degree or industry certifications. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+, Microsoft Certified Professional (MCP), or similar are commonly expected. Excellent communication, patience, and problem-solving abilities are essential soft skills for clearly assisting users and managing technical issues remotely. These competencies are vital for quickly resolving user problems and maintaining smooth IT operations in a remote support environment.

What are the most commonly searched types of Computer Support Specialist jobs in Raleigh, NC? The most popular types of Computer Support Specialist jobs in Raleigh, NC are:
What are popular job titles related to Remote Computer Support Specialist jobs in Raleigh, NC? For Remote Computer Support Specialist jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Computer Support Specialist jobs in Raleigh, NC look for? The top searched job categories for Remote Computer Support Specialist jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Computer Support Specialist jobs? Cities near Raleigh, NC with the most Remote Computer Support Specialist job openings:
Remote Computer Support Specialist jobs near you
Sr. Practice Support Specialist

Sr. Practice Support Specialist

McGuireWoods LLP

Durham, NC • On-site, Remote

Full-time

Posted 10 days ago

Job description

Overview

We are seeking a Senior Practice Support Specialist to serve as a strategic litigation technology partner to our attorneys and case teams. This role supports complex litigation matters across the full eDiscovery lifecycle - from early data strategy and processing through trial presentation. The ideal candidate is a highly collaborative team player who combines deep technical expertise with strong legal knowledge and a client-service mindset. This position is available in our Houston, Dallas, Chicago, Los Angeles, and San Francisco offices.  

McGuireWoods, one of the world's leading law firms, has provided legal solutions to corporate, individual and nonprofit clients since 1834. Along with excellent benefits, McGuireWoods offers most employees a hybrid remote option allowing flexibility and work-life balance. Our Applicant Disclosures describe your rights. Our Privacy Statement describes how we will process and safeguard your personal data.

Responsibilities
  • Partner closely with attorneys, paralegals, IT, and vendors to deliver seamless litigation technology support
  • Advise case teams on best practices across the full EDRM lifecycle
  • Lead complex eDiscovery workflows, including data processing, document review management, and productions
  • Provide hands-on trial support, including deposition synchronization, video clips, exhibit management, and in-court presentation
  • Serve as a consultative resource on defensible, cost-effective data management strategies
  • Act as a subject matter expert in litigation support tools and emerging technologies
  • Provide training and mentorship to team members
  • Participate in on-call support and provide after-hours assistance as required
Qualifications
  • Bachelor's degree required (Information Technology, Computer Information Systems, or related discipline preferred)
  • Legal background required, with in-depth knowledge of litigation processes
  • Extensive experience supporting complex litigation matters
  • Strong proficiency in RelativityOne, Nuix, LAW PreDiscovery, and trial presentation software (OnCue preferred)
  • Demonstrated ability to manage multiple priorities and work effectively under pressure
  • Exceptional communication and client service skills
  • Highly collaborative team player with the ability to work independently
  • Willingness to travel and provide on-call support as needed
  • Willingness and desire to work with innovative technology platforms - our employees also have access to Harvey, a legal-specific AI tool that reduces time spent on routine tasks, allowing you to focus on more meaningful, high-impact work

Have more questions? Connect with a recruiter directly. #LI-KB1

Employment Type: FULL_TIME

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