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Remote Computer Support Specialist Jobs in Raleigh, NC

ForgeFit

Remote Customer Service Specialist

Raleigh, NC · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,

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All JobsRemote Computer Support Specialist JobsRemote Computer Support Specialist Jobs in Raleigh, NC

Remote Computer Support Specialist information

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How much do remote computer support specialist jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote computer support specialist in Raleigh, NC is $25.90, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $28.99 per hour, depending on experience, location, and employer.

What is a Remote Computer Support Specialist job?

A Remote Computer Support Specialist provides technical assistance to users experiencing computer or software issues from a remote location. They troubleshoot problems, guide users through solutions, and may install or configure software remotely. This role requires strong problem-solving skills, technical knowledge, and excellent communication to assist customers effectively.

What are some common challenges faced by Remote Computer Support Specialists and how are they addressed?

One common challenge for Remote Computer Support Specialists is diagnosing and resolving issues without being physically present, which can make troubleshooting more complex. Specialists often rely on clear communication, step-by-step instructions, and remote access tools to guide users and resolve technical problems efficiently. Collaboration with other IT team members through chat and ticketing systems is also crucial when escalating issues that require specialized expertise. Adapting to new systems or updates and staying organized in a fast-paced environment are ongoing parts of the job, but most employers support this with continuous training and knowledge-sharing. Addressing these challenges effectively is key to delivering high-quality support and maintaining user satisfaction.

What are the key skills and qualifications needed to thrive in the Remote Computer Support Specialist position, and why are they important?

To thrive as a Remote Computer Support Specialist, you need strong troubleshooting skills, in-depth knowledge of computer systems, and a relevant technical background such as an associate degree or industry certifications. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+, Microsoft Certified Professional (MCP), or similar are commonly expected. Excellent communication, patience, and problem-solving abilities are essential soft skills for clearly assisting users and managing technical issues remotely. These competencies are vital for quickly resolving user problems and maintaining smooth IT operations in a remote support environment.

What are the most commonly searched types of Computer Support Specialist jobs in Raleigh, NC? The most popular types of Computer Support Specialist jobs in Raleigh, NC are:
What are popular job titles related to Remote Computer Support Specialist jobs in Raleigh, NC? For Remote Computer Support Specialist jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Computer Support Specialist jobs in Raleigh, NC look for? The top searched job categories for Remote Computer Support Specialist jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Computer Support Specialist jobs? Cities near Raleigh, NC with the most Remote Computer Support Specialist job openings:
Remote Computer Support Specialist jobs near you
Coding Denial Specialist

Coding Denial Specialist

Applied Medical Systems

Durham, NC • Remote

$26 - $28/hr

Other

Posted 6 days ago

Job description

Who We Are     More than Billing Applied Medical Systems is a trusted partner for many practices when it comes to medical billing services. Our reputation for submitting clean claims that get reimbursed 95% of the time speaks for itself. However, there is much more to AMS than billing services.

At Applied Medical Systems (AMS), we've spent over 45 years helping healthcare providers thrive through expert medical billing, coding, and practice management. We're looking for a Revenue Cycle Support Specialist who thrives in complexity, works well independently, and is driven to find solutions-not wait for them.

Who You Are

This full-time remote position is responsible for accurately correcting coding-related denials for billing in Epic, including writing appeal letters when appropriate. The right candidate will bring strong technical coding knowledge, a solutions-oriented mindset, and the ability to work independently while maintaining high accuracy standards.

What You'll Do

Accurately correct coding-related denials for billing in Epic, including writing appeal letters when appropriate. No phone calls to payers required. Ensure timely correction and completion of patient accounts to meet established department standards and goals Maintain 95% accuracy or greater in accordance with department standards Apply advanced knowledge of medical coding rules and regulations, including compliance, payer policy, CMS regulation, and CCI Attend meetings as required Work independently in a remote environment with excellent written and verbal communication skills Contribute positively to team culture by being willing to assist wherever needed

What You Bring

High School Diploma or equivalent Completion of formal coursework in medical terminology, disease processes, anatomy and physiology, and medical coding and regulatory compliance Required: Coding certification through AHIMA (RHIA, RHIT, CCS, CCS-P, CCA) or AAPC (CPC, COC, CEMC)

What We Offer
  • Supportive Environment: Join a team that values collaboration and provides an atmosphere where your contributions are recognized Growth Opportunities: Access to all areas of revenue cycle management with opportunities for professional development Competitive Compensation: Attractive salary and benefits package Flexibility: Remote work with flexible scheduling Career Stability: Be part of a stable, growing organization with a 45-year track record and a strong future
  • Hourly Pay- $26.00-$28.00 per hour

At AMS, success doesn't come from having all the answers-it comes from knowing how to find them.

We are committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

#IND1

Employment Type: OTHER

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