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Remote Computer Support Specialist Jobs in Raleigh, NC

Open Desk

Outbound Call Specialist

Wake Forest, NC · On-site +1

$17/hr

Wake Forest, NC (Remote/Hybrid Must Reside in North Carolina) Company: Open Desk, Inc. Open Desk is ... supporting the insurance, legal, and HR industries. We are seeking a motivated Outbound Call ...

HMG Careers

Remote Sales Specialist

Cary, NC · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Specialist

Durham, NC · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Specialist

Raleigh, NC · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

QVC

QVC Customer Service Specialist

Raleigh, NC · Remote

$15/hr

Your Opportunity, Your Team Our Customer Service Specialist supports QVC, and help answer our ... Where You'll Work * This role is remote ; job seekers must reside in North Carolina to be ...

HMG Careers

Remote Sales Enrollment Specialist

Micro, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

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All JobsRemote Computer Support Specialist JobsRemote Computer Support Specialist Jobs in Raleigh, NC

Remote Computer Support Specialist information

See Raleigh, NC salary details

$15

$25

$40

How much do remote computer support specialist jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for remote computer support specialist in Raleigh, NC is $25.90, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $28.99 per hour, depending on experience, location, and employer.

What is a Remote Computer Support Specialist job?

A Remote Computer Support Specialist provides technical assistance to users experiencing computer or software issues from a remote location. They troubleshoot problems, guide users through solutions, and may install or configure software remotely. This role requires strong problem-solving skills, technical knowledge, and excellent communication to assist customers effectively.

What are some common challenges faced by Remote Computer Support Specialists and how are they addressed?

One common challenge for Remote Computer Support Specialists is diagnosing and resolving issues without being physically present, which can make troubleshooting more complex. Specialists often rely on clear communication, step-by-step instructions, and remote access tools to guide users and resolve technical problems efficiently. Collaboration with other IT team members through chat and ticketing systems is also crucial when escalating issues that require specialized expertise. Adapting to new systems or updates and staying organized in a fast-paced environment are ongoing parts of the job, but most employers support this with continuous training and knowledge-sharing. Addressing these challenges effectively is key to delivering high-quality support and maintaining user satisfaction.

What are the key skills and qualifications needed to thrive in the Remote Computer Support Specialist position, and why are they important?

To thrive as a Remote Computer Support Specialist, you need strong troubleshooting skills, in-depth knowledge of computer systems, and a relevant technical background such as an associate degree or industry certifications. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+, Microsoft Certified Professional (MCP), or similar are commonly expected. Excellent communication, patience, and problem-solving abilities are essential soft skills for clearly assisting users and managing technical issues remotely. These competencies are vital for quickly resolving user problems and maintaining smooth IT operations in a remote support environment.

What are the most commonly searched types of Computer Support Specialist jobs in Raleigh, NC? The most popular types of Computer Support Specialist jobs in Raleigh, NC are:
What are popular job titles related to Remote Computer Support Specialist jobs in Raleigh, NC? For Remote Computer Support Specialist jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Computer Support Specialist jobs in Raleigh, NC look for? The top searched job categories for Remote Computer Support Specialist jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Computer Support Specialist jobs? Cities near Raleigh, NC with the most Remote Computer Support Specialist job openings:
Remote Computer Support Specialist jobs near you
Infographic showing various Remote Computer Support Specialist job openings in Raleigh, NC as of June 2026, with employment types broken down into 47% Full Time, 51% Part Time, and 2% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $53,870 per year, or $25.9 per hour.
Outbound Call Specialist

Outbound Call Specialist

Open Desk

Wake Forest, NC • On-site, Remote

$17/hr

Full-time

Posted 20 days ago

Job description

Salary: $17

Outbound Call Specialist
Location: Wake Forest, NC (Remote/Hybrid Must Reside in North Carolina)
Company: Open Desk, Inc.

Open Desk is a growing research firm supporting the insurance, legal, and HR industries. We are seeking a motivated Outbound Call Specialist to join our team. This full-time, entry-level position offers paid training, excellent benefits, growth opportunities, and remote work flexibility for North Carolina residents.

Responsibilities:

  • Make outbound calls to medical facilities across various specialties
  • Research and verify information using web-based tools and internal systems
  • Accurately document findings in standardized report templates
  • Maintain high attention to detail and data integrity
  • Meet deadlines while delivering high-quality customer service

Qualifications:

  • Professional phone communication skills
  • 12 years of office or call center experience preferred (not required)
  • Outbound calling experience a plus
  • Strong organization, accuracy, and computer skills
  • Self-motivated with the ability to work independently

Benefits:

  • Health, Dental, and Vision Insurance
  • Matching 401K
  • Disability and Life Insurance
  • Flexible Spending Account
  • PTO and Paid Holidays
  • Annual Anniversary Bonus

Why OD:

We offer a positive, supportive workplace with paid training, opportunities for advancement, employee recognition, and regular social and volunteer events.