They are seeking a Senior Desktop Specialist to provide customer desktop support, evaluate IT incidents and service desk tickets, and ensure customer satisfaction through technical expertise.
They are seeking a Senior Desktop Specialist to provide customer desktop support, evaluate IT incidents and service desk tickets, and ensure customer satisfaction through technical expertise.
Desktop Support Engineer
Durham, NC · On-site
$16.42/hr
Desktop Support Engineer Job Details Provide professional assistance to internal and external customers having hardware- and software-related problems with their supported desktop, laptop or ...
Desktop Support Engineer
Durham, NC · On-site
$16.42/hr
Desktop Support Engineer Job Details Provide professional assistance to internal and external customers having hardware- and software-related problems with their supported desktop, laptop or ...
Desktop Support Backfill Engineer Location: 305 Church at North Hills Street Suite 1150 Raleigh, NC 27609 Job Type: Part-Time / On-Call Roles & Responsibilities: SCCM administration and support ...
Desktop Support Backfill Engineer Location: 305 Church at North Hills Street Suite 1150 Raleigh, NC 27609 Job Type: Part-Time / On-Call Roles & Responsibilities: SCCM administration and support ...
Desktop Support Backfill Engineer Location: 305 Church at North Hills Street Suite 1150 Raleigh, NC 27609 Job Type: Part-Time / On-Call Roles & Responsibilities: SCCM administration and support ...
Quick apply
Desktop Support Backfill Engineer Location: 305 Church at North Hills Street Suite 1150 Raleigh, NC 27609 Job Type: Part-Time / On-Call Roles & Responsibilities: SCCM administration and support ...
Desktop Support
$19.75 - $25/hr
Desktop Support Analyst Location: Raleigh NC Duration: 12+ Months Client: Direct Client . Required Skills Skilled in different types of computer hardware, software, peripherals and components ...
Desktop Support
$19.75 - $25/hr
Desktop Support Analyst Location: Raleigh NC Duration: 12+ Months Client: Direct Client . Required Skills Skilled in different types of computer hardware, software, peripherals and components ...
Desktop support
$18.75 - $23.75/hr
Company Description Thanks & Regards nandha KRG Technologies, Inc., 661 367 8000 Ext :304 support laptop and desktop strong experience in Mac Qualifications MAC SUPPORT Additional Information HCL ...
Desktop support
$18.75 - $23.75/hr
Company Description Thanks & Regards nandha KRG Technologies, Inc., 661 367 8000 Ext :304 support laptop and desktop strong experience in Mac Qualifications MAC SUPPORT Additional Information HCL ...
Desktop Support Location: Raleigh NC Duration: 11+ months contract position Client : Direct Client Customer Desktop Support - Uses technical expertise and understanding of business needs to evaluate ...
Desktop Support Location: Raleigh NC Duration: 11+ months contract position Client : Direct Client Customer Desktop Support - Uses technical expertise and understanding of business needs to evaluate ...
Desktop Support- level 1
$18.75 - $23.75/hr
We are looking for Desktop Support - Cary , NC for the below mentioned . Kindly forward me your resume, rate and contact details for further process. I also request you to forward this opportunity to ...
Desktop Support- level 1
$18.75 - $23.75/hr
We are looking for Desktop Support - Cary , NC for the below mentioned . Kindly forward me your resume, rate and contact details for further process. I also request you to forward this opportunity to ...
Desktop Support (locals) Location: Raleigh; NC Duration: 12+ Months contract position Qualifications Customer Desktop Support - Uses technical expertise and understanding of business needs to ...
Desktop Support (locals) Location: Raleigh; NC Duration: 12+ Months contract position Qualifications Customer Desktop Support - Uses technical expertise and understanding of business needs to ...
OIT Managed Desktop Support Analyst
Raleigh, NC · On-site
$63K - $68K/yr
As a senior member of the OIT Managed Desktop Support team, this position may participate in in-depth application support, system integration and networking activities. This work requires very strong ...
OIT Managed Desktop Support Analyst
Raleigh, NC · On-site
$63K - $68K/yr
As a senior member of the OIT Managed Desktop Support team, this position may participate in in-depth application support, system integration and networking activities. This work requires very strong ...
OIT Managed Desktop Support Analyst
Raleigh, NC · On-site
$22.50 - $30.50/hr
As a senior member of the OIT Managed Desktop Support team, this position may participate in in-depth application support, system integration and networking activities. This work requires very strong ...
OIT Managed Desktop Support Analyst
Raleigh, NC · On-site
$22.50 - $30.50/hr
As a senior member of the OIT Managed Desktop Support team, this position may participate in in-depth application support, system integration and networking activities. This work requires very strong ...
Desktop Support Technician - Morrisville, NC
Morrisville, NC · On-site
$19 - $24/hr
Merge IT is seeking Desktop Support Technicians to support their enterprise-level client in Morrisville, NC. The role involves upgrading desktops to the client operating system and deploying Thin ...
Desktop Support Technician - Morrisville, NC
Morrisville, NC · On-site
$19 - $24/hr
Merge IT is seeking Desktop Support Technicians to support their enterprise-level client in Morrisville, NC. The role involves upgrading desktops to the client operating system and deploying Thin ...
Desktop Support Level 1
$18.75 - $23.75/hr
Should have experience into Desktop/ Desk side support/ Windows experience (Windows Based) Should have experience in working in enterprise call centre environment. Provide hardware / software ...
Desktop Support Level 1
$18.75 - $23.75/hr
Should have experience into Desktop/ Desk side support/ Windows experience (Windows Based) Should have experience in working in enterprise call centre environment. Provide hardware / software ...
Desktop Support Specialist
Raleigh, NC · On-site
Desktop Support Specialist Location: 1 South Wilmington Street\Raleigh, NC 27601 Duration: 12+ Months This person is required to sit onsite. Description: This request is for a Desktop Support ...
Desktop Support Specialist
Raleigh, NC · On-site
Desktop Support Specialist Location: 1 South Wilmington Street\Raleigh, NC 27601 Duration: 12+ Months This person is required to sit onsite. Description: This request is for a Desktop Support ...
Desktop Support Specialist
Raleigh, NC · On-site
We offer an excellent compensation package We are looking for Desktop Support Specialist in Raleigh, NC for 11+ months contract position. Please refer someone else if you are not available at this ...
Desktop Support Specialist
Raleigh, NC · On-site
We offer an excellent compensation package We are looking for Desktop Support Specialist in Raleigh, NC for 11+ months contract position. Please refer someone else if you are not available at this ...
Desktop Support Specialist
Raleigh, NC · On-site
They are seeking a Desktop Support Specialist to provide technical support, ensure customer satisfaction, and maintain documentation for operational standards. Responsibilities : • Uses technical ...
Desktop Support Specialist
Raleigh, NC · On-site
They are seeking a Desktop Support Specialist to provide technical support, ensure customer satisfaction, and maintain documentation for operational standards. Responsibilities : • Uses technical ...
Desktop Support Specialist
Raleigh, NC · On-site
Infojini Consulting is a fast-growing IT services and software development company, seeking a Desktop Support Specialist. The role involves providing technical support, managing IT incidents, and ...
Desktop Support Specialist
Raleigh, NC · On-site
Infojini Consulting is a fast-growing IT services and software development company, seeking a Desktop Support Specialist. The role involves providing technical support, managing IT incidents, and ...
IT Desktop Support Technician
Durham, NC · On-site
Description Phononic, a global leader in solid-state cooling and heating technology, is seeking an IT Desktop Support Technician. This is a broad-based position that does not require extensive ...
New
IT Desktop Support Technician
Durham, NC · On-site
Description Phononic, a global leader in solid-state cooling and heating technology, is seeking an IT Desktop Support Technician. This is a broad-based position that does not require extensive ...
New
Desktop Support Manager
Raleigh, NC · On-site
... support, ect..) as well as to assist with T3 level customer support for the consolidated agencies. Skill Required: -SCCM -McAfee -ePO -WIN10 -O365 -Office 2016 -Active Directory -AGPM -Powershell ...
Desktop Support Manager
Raleigh, NC · On-site
... support, ect..) as well as to assist with T3 level customer support for the consolidated agencies. Skill Required: -SCCM -McAfee -ePO -WIN10 -O365 -Office 2016 -Active Directory -AGPM -Powershell ...
Job Summary: - Provide administration and support for SCCM (System Center Configuration Manager) - Troubleshoot and resolve blue screen errors on user devices - Offer technical support for video ...
Job Summary: - Provide administration and support for SCCM (System Center Configuration Manager) - Troubleshoot and resolve blue screen errors on user devices - Offer technical support for video ...
Senior Desktop Support information
See Raleigh, NC salary details
$14.49 - $18.50
4% of jobs
$18.50 - $22.52
17% of jobs
$23.35 is the 25th percentile. Wages below this are outliers.
$22.52 - $26.53
19% of jobs
The median wage is $29.46 / hr.
$26.53 - $30.55
14% of jobs
$30.55 - $34.56
6% of jobs
$34.56 - $38.58
3% of jobs
$38.58 - $42.59
9% of jobs
$44.10 is the 75th percentile. Wages above this are outliers.
$42.59 - $46.60
6% of jobs
$46.60 - $50.62
7% of jobs
$50.62 - $54.63
7% of jobs
$54.63 - $58.65
6% of jobs
$14
$35
$58
How much do senior desktop support jobs pay per hour?
As of Sep 14, 2026, the average hourly pay for senior desktop support in Raleigh, NC is $35.16, according to ZipRecruiter salary data. Most workers in this role earn between $23.37 and $46.73 per hour, depending on experience, location, and employer.
What is a senior desktop support?
Senior Desktop Support specialists are experienced IT professionals responsible for troubleshooting and resolving advanced technical issues related to computers, software, networks, and related hardware within an organization. They provide high-level support to users, mentor junior staff, and often manage escalated incidents that require in-depth technical knowledge. Their role also includes maintaining system performance, ensuring security compliance, and sometimes participating in IT projects or system upgrades. Excellent communication and problem-solving skills are essential for this position, as they frequently interact with end users and other IT teams.
What are some of the main challenges a senior desktop support professional might face when managing a large-scale IT environment?
Senior Desktop Support professionals often encounter challenges such as managing diverse hardware and software configurations, ensuring minimal downtime during system updates, and providing timely support to end-users across different departments. Balancing urgent issue resolution with proactive maintenance tasks can be demanding, especially in organizations with remote or hybrid teams. Strong communication and organizational skills are essential, as the role frequently involves collaborating with network administrators, IT security teams, and department managers to deliver seamless technical support.
What are the key skills and qualifications needed to thrive as a senior desktop support specialist, and why are they important?
To thrive as a Senior Desktop Support specialist, you need in-depth knowledge of operating systems, hardware troubleshooting, network basics, and usually a degree in IT or related field. Familiarity with ticketing systems, remote management tools, and certifications like CompTIA A+, Microsoft MCSA, or ITIL are commonly required. Strong problem-solving, communication, and customer service skills help you resolve technical issues efficiently and work well with end users. These skills are essential to minimize downtime, ensure smooth IT operations, and provide excellent support in dynamic business environments.
What is the difference between Senior Desktop Support vs Desktop Support Technician?
| Aspect | Senior Desktop Support | Desktop Support Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+, Microsoft Certified | CompTIA A+, Microsoft Certified |
| Work Environment | Corporate IT departments, Managed Service Providers | Small to medium businesses, helpdesk roles |
| Responsibilities | Advanced troubleshooting, mentorship, system upgrades | Basic troubleshooting, user support, hardware/software setup |
Senior Desktop Support professionals typically handle more complex issues, provide mentorship, and have a broader scope of responsibilities compared to Desktop Support Technicians. They often work in larger organizations or managed service environments, requiring advanced certifications and experience. Desktop Support Technicians focus on routine user support and basic troubleshooting, making them suitable for entry-level roles.
What are the most commonly searched types of Desktop Support jobs in Raleigh, NC?
The most popular types of Desktop Support jobs in Raleigh, NC are:
What are popular job titles related to Senior Desktop Support jobs in Raleigh, NC?
For Senior Desktop Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Senior Desktop Support jobs in Raleigh, NC look for?
The top searched job categories for Senior Desktop Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Senior Desktop Support jobs?
Cities near Raleigh, NC with the most Senior Desktop Support job openings:
IN Person Interview For Desktop Specialist- Senior in Raleigh NC
Raleigh, NC • On-site
Ask IT Consulting Inc.
• IT Services • 51 - 200 employees51 - 200 employees
Full-time
Re-posted 16 days ago
Job description
Job Summary:
Ask IT Consulting Inc. is a minority-owned enterprise backed by a $500 million Microtek group company, specializing in technology, business consulting, and outsourcing services. They are seeking a Senior Desktop Specialist to provide customer desktop support, evaluate IT incidents and service desk tickets, and ensure customer satisfaction through technical expertise.
Responsibilities:
• Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications.
• Installing and imaging new computers and loading appropriate software for customers.
• Installing local and network printers and other peripherals and configuration of same.
• Migrating data and user profiles.
• Documenting process and procedures related to technical field support activities.
Qualifications:
Required:
• Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications.
• Installing and imaging new computers and loading appropriate software for customers.
• Installing local and network printers and other peripherals and configuration of same.
• Migrating data and user profiles.
• Documenting process and procedures related to technical field support activities.
Company:
ASK IT Consulting Inc. is a prime contractor and teams with small and large businesses to secure federal contracts throughout the U.S. Founded in 2008, the company is headquartered in Holtsville, USA, with a team of 51-200 employees. The company is currently Growth Stage.
Ask IT Consulting Inc. is a minority-owned enterprise backed by a $500 million Microtek group company, specializing in technology, business consulting, and outsourcing services. They are seeking a Senior Desktop Specialist to provide customer desktop support, evaluate IT incidents and service desk tickets, and ensure customer satisfaction through technical expertise.
Responsibilities:
• Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications.
• Installing and imaging new computers and loading appropriate software for customers.
• Installing local and network printers and other peripherals and configuration of same.
• Migrating data and user profiles.
• Documenting process and procedures related to technical field support activities.
Qualifications:
Required:
• Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications.
• Installing and imaging new computers and loading appropriate software for customers.
• Installing local and network printers and other peripherals and configuration of same.
• Migrating data and user profiles.
• Documenting process and procedures related to technical field support activities.
Company:
ASK IT Consulting Inc. is a prime contractor and teams with small and large businesses to secure federal contracts throughout the U.S. Founded in 2008, the company is headquartered in Holtsville, USA, with a team of 51-200 employees. The company is currently Growth Stage.
About Ask IT Consulting
Sourced by ZipRecruiter
Ask IT Consulting, based in Holtsville, NY, US, is a dynamic player in the IT and business solutions industry. Their services portfolio, as outlined on their official website (askitc.com), spans across a broad spectrum which includes IT consulting, talent management, digital and technology solutions. Founded with the goal to provide clients with the highest quality IT services, the company has steadily evolved and expanded as a leading resource, maintaining a powerful presence in the fields of information technology and business solutions alike. Ask IT Consulting believes firmly in its core values, which pivots upon integrity, excellence, respect, commitment, and diversity. As part of its mission, the company strives to deliver innovative and effective solutions for their clients that are tailored to meet their unique needs and objectives.
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Holtsville, NY, US
Year founded
2008