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No Experience Desktop Support Jobs in Raleigh, NC

Posting Information Posting Number PG193842EP Internal Recruitment No Working Title Linux Desktop ... Experience with hardware troubleshooting, including desktops, workstations, and laptops.

Posting Information Posting Number PG193842EP Internal Recruitment No Working Title Linux Desktop ... Experience with hardware troubleshooting, including desktops, workstations, and laptops.

Desktop support

Cary, NC

$18.75 - $23.75/hr

Company Description Thanks & Regards nandha KRG Technologies, Inc., 661 367 8000 Ext :304 support laptop and desktop strong experience in Mac Qualifications MAC SUPPORT Additional Information HCL ...

Desktop Support

Durham, NC · On-site

$18.25 - $23.25/hr

This role be responsible for building and supporting day to day operations of all laptops and desktops. Become visible and provide IT support to the customer and provide guidance and support as ...

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Desktop Support Engineer Location: Raleigh, NC (Onsite Role) and Gastonia, NC 28053 Duration: Contract Position On-Site Support: Respond to client queries and provide on-site technical assistance.

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Desktop Support Location: Raleigh NC Duration: 11+ months contract position Client : Direct Client Customer Desktop Support - Uses technical expertise and understanding of business needs to evaluate ...

Desktop Support

Raleigh, NC · On-site

$19.75 - $25/hr

Desktop Support Analyst Location: Raleigh NC Duration: 12+ Months Client: Direct Client . Required Skills Skilled in different types of computer hardware, software, peripherals and components ...

Title- Desktop Support Engineer Location- Raleigh, NC (Day1 Onsite) Rate- ***/hr*** On Subcon (Final rate) JD Key Responsibilities: On-Site Support: Respond to client queries and provide on-site ...

Desktop Support Technician

Raleigh, NC · On-site

$19.75 - $25/hr

Hardware support - break/fix (Dell laptops/desktops/tablets) * Asset tracking/shipping * Asset ... M-F 8am-5pm Years of Experience: 3 years Certifications/Education: No, Comptia A+ added value ...

Desktop Support Technician

Raleigh, NC · On-site

$19.75 - $25/hr

Desktop Support Technician This temporary staff position will be required to assist T2 & T3 consumer platform staff and assist with multiple ongoing projects as well as to assist with customer ...

Desktop Support Specialist vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing ...

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No Experience Desktop Support information

See Raleigh, NC salary details

$13

$22

$32

How much do no experience desktop support jobs pay per hour?

As of May 28, 2026, the average hourly pay for no experience desktop support in Raleigh, NC is $22.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $24.09 per hour, depending on experience, location, and employer.

What is a No Experience Desktop Support job?

A No Experience Desktop Support job is an entry-level role where you assist users with basic computer issues, such as software installations, troubleshooting hardware problems, and setting up network connections. Employers hiring for these roles often provide on-the-job training, so prior experience isn't required. Strong problem-solving skills, customer service abilities, and a willingness to learn are essential. This position is a great way to start a career in IT and gain hands-on technical experience.

What are the key skills and qualifications needed to thrive in the No Experience Desktop Support position, and why are they important?

To thrive as a No Experience Desktop Support professional, you need a fundamental understanding of computer hardware, operating systems, and troubleshooting concepts, often acquired through self-study or entry-level IT courses. Familiarity with Windows and Mac OS, basic networking tools, and optionally CompTIA A+ or similar beginner certifications is helpful. Strong communication, patience, and problem-solving skills set you apart in this customer-facing role. These abilities are essential for efficiently resolving user issues and supporting smooth business operations in a fast-paced environment.

What are the typical daily responsibilities for someone in a No Experience Desktop Support position?

As a No Experience Desktop Support technician, your daily tasks often include answering user support tickets, troubleshooting hardware and software issues, setting up new computers or accounts, and assisting with password resets. You may also provide step-by-step guidance to employees, escalate complex problems to senior team members, and document solutions for future reference. Collaboration with IT colleagues and clear communication with users are key parts of your routine. This role is designed to build your technical skills while gaining hands-on experience in a supportive team environment.
What are the most commonly searched types of Desktop Support jobs in Raleigh, NC? The most popular types of Desktop Support jobs in Raleigh, NC are:
What are popular job titles related to No Experience Desktop Support jobs in Raleigh, NC? For No Experience Desktop Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching No Experience Desktop Support jobs in Raleigh, NC look for? The top searched job categories for No Experience Desktop Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for No Experience Desktop Support jobs? Cities near Raleigh, NC with the most No Experience Desktop Support job openings:
Infographic showing various No Experience Desktop Support job openings in Raleigh, NC as of May 2026, with employment types broken down into 1% As Needed, 47% Full Time, 47% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 100% Physical job distribution, with an average salary of $46,432 per year, or $22.3 per hour.
Desktop Support Engineer

Desktop Support Engineer

Procom Consultants Group

Durham, NC • On-site

$16.42/hr

Contractor

Posted 26 days ago


Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Desktop Support Engineer

On behalf of our client, Procom Services is searching for a Desktop Support Engineer for a contract opportunity in Durham, NC. Pay rate is $16.42/hr.

Desktop Support Engineer Job Details

Provide professional assistance to internal and external customers having hardware- and software-related problems with their supported desktop, laptop or peripherals. Support is provided in a timely manner in accordance to published SLAs while maintaining a high level of customer satisfactions.

POSITION DUTIES AND RESPONSIBILITIES:

Provide Level-1 technical support for supported desktops, laptops, and peripherals. This includes the following activities:

 Correcting hardware problems with supported desktops, laptops and peripherals by coordinating support with OEM vendors.

Managing returns on warranted parts and systems

 Packaging and shipping replacement parts to customers

 Maintaining standard software configurations, including troubleshooting, loading and configuring software images, supported applications and drivers

 May participate in development of information technology and infrastructure projects

 Installing, supporting and troubleshooting approved desktop software

 Performing planned maintenance, moves, adds and changes

 Provide support services to employees with technical problems and information technology issues involving desktop, laptops, PDA or network services from local personnel or from employees using network remote access (VPN)

 Provides timely resolution of problems or escalation on behalf of the customers to appropriate technical personnel

 Exercises judgment with defined procedures and practices to determine appropriate action

  Ability to work on call after hours as required

Communicate effectively with multiple customers and co-workers. This includes the following activities:

 Consulting with the Service Desk on support calls

 Able to communicate highly technical information to both technical and non-technical personnel

 Providing Case status updates to management and end-users

 Providing phone support and diagnostics to remote customers

 Participating in training programs designed to educate customers about basic and specialized applications

 Develops, documents, and implements standard operating procedures and customer service guidelines relating to Desktop Managed Services support

Desktop Support Engineer Mandatory Skills

 Strong customer service skills

 Reliability and a strong sense of responsibility

 Ability to work independently and take ownership

 Solid technical and analytical skills required

 Ability to troubleshoot, support, and repair software and hardware for desktop and laptop computers

 Knowledge of supported Microsoft Windows operating systems

 Experience with Active Directory administration

 Knowledge of installation, configuration, use and troubleshooting techniques of supported versions of Microsoft Office

 Strong interpersonal skills in dealing with a wide range of customers with varying computer abilities

EDUCATION and/or WORK EXPERIENCE:

 Associate's Degree or equivalent experience required

 A+ Certification recommended

MCTS, MCITP, MCPD, MCM preferred

ITIL Certification preferred

1-2 years or more of related experience preferred

Desktop Support Engineer Start Date

ASAP

Desktop Support Engineer Assignment Length

3+ months

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.