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Remote Desktop Technician Jobs in Raleigh, NC (NOW HIRING)

TEKsystems

Help Desk Technician

Raleigh, NC · Remote

$20 - $30/hr

Overview Remote in Raleigh Area | First Week Onsite Training The Service Desk team serves as the ... Troubleshoot hardware, software, network, and desktop-related issues. * Manage critical incidents ...

TEKsystems

Remote ISP Support Technician

Raleigh, NC · Remote

$15.50/hr

Position Overview The Level 1 Help Desk Technician provides first-line support to end-users ... Fully remote candidates will also be considered. Job Type & Location This is a Contract to Hire ...

TEKsystems

Remote ISP Support Technician

Raleigh, NC · Remote

$15.50/hr

Position Overview The Level 1 Help Desk Technician provides first-line support to end-users ... Fully remote candidates will also be considered. Job Type & Location This is a Contract to Hire ...

ABB

Senior Field Service Technician

Cary, NC · Remote

Remote #LI-Remote This role is contributing to the Electrification Smart Power business in North ... Coaching technicians and engineers, and supervising complex site activities and developing ...

Pro Mach, Inc.

Field Service Technician

Raleigh, NC · On-site +1

Axon is looking for a new Field Service Technician to join their Service team. In this role, you will provide technical support to customers throughout the life of a machine. You will provide advice ...

ABB

Field Service Technician

Cary, NC · Remote

The work model for the role is: #USA, Remote You will be mainly accountable for: * Work on-site with customers to identify opportunities for operational improvement and eliminate pain points.

All JobsDesktop Technician JobsRemote Desktop Technician JobsRemote Desktop Technician Jobs in Raleigh, NC

Remote Desktop Technician information

See Raleigh, NC salary details

$13

$22

$32

How much do remote desktop technician jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote desktop technician in Raleigh, NC is $22.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $24.09 per hour, depending on experience, location, and employer.

What is a remote desktop technician?

A Remote Desktop Technician is an IT support professional responsible for troubleshooting and resolving technical issues related to remote desktop connections. They assist users with software installations, network connectivity, security concerns, and performance issues on remote systems. Using remote access tools, they diagnose and fix problems without needing to be physically present. This role requires strong problem-solving skills, knowledge of operating systems, and familiarity with remote desktop protocols.

What are some common challenges remote desktop technicians face in their daily work?

Remote Desktop Technicians frequently encounter challenges such as resolving issues without physical access to devices, handling a high volume of support requests, and communicating technical solutions to non-technical users. Additionally, they may have to quickly adapt to different operating systems, software environments, or unique client setups. Strong troubleshooting skills, patience, and effective communication are key to overcoming these obstacles and ensuring users get prompt, effective resolutions. Being proactive and maintaining thorough documentation also help technicians succeed in fast-paced, remote support environments.

What are the key skills and qualifications needed to thrive in the remote desktop technician position, and why are they important?

To excel as a Remote Desktop Technician, you need a solid understanding of computer hardware, network troubleshooting, and remote support protocols, often backed by an associate degree in IT or a related field. Familiarity with remote desktop software (such as TeamViewer, Remote Desktop Services, or LogMeIn), ticketing systems, and certifications like CompTIA A+ or Microsoft MCP are common requirements. Outstanding problem-solving abilities, clear communication, and patience with users are essential soft skills in this role. These qualifications ensure efficient technical support, high user satisfaction, and minimized downtime for the organizations you support.

What are popular job titles related to Remote Desktop Technician jobs in Raleigh, NC?

For Remote Desktop Technician jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Desktop Technician jobs in Raleigh, NC look for?

The top searched job categories for Remote Desktop Technician jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Desktop Technician jobs?

Cities near Raleigh, NC with the most Remote Desktop Technician job openings:

Remote Desktop Technician jobs near you
Infographic showing various Remote Desktop Technician job openings in Raleigh, NC as of August 2026, with employment types broken down into 84% Full Time, 11% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $46,432 per year, or $22.3 per hour.

Virtual Desktop Infrastructure Operator, Citrix

Next Step Systems

Durham, NC • On-site, Remote

Full-time

Medical, Retirement, PTO

Re-posted 16 days ago

Job description

Virtual Desktop Infrastructure Operator, Citrix, Durham, NC
We are looking for a Virtual Desktop Infrastructure Operator, Citrix candidate to join the team. This position is Hybrid Remote/Onsite with at least 1 day per week onsite in the Durham, NC office location.
Responsibilities:
- The Virtual Desktop Infrastructure Operator will perform Level 3 Support for the Citrix and NetScaler environment.
- The VDI Operator will assist with day to day support activities.
- The Virtual Desktop Infrastructure Operator will manage Server and Desktop images for Citrix.
- The VDI Operator will coordinate infrastructure maintenance activities (Patching, Maintenance, etc.).
Qualifications:
- Native English (other languages will be valuable).
- Strong knowledge with following technologies: Citrix XenApp and Citrix XenDesktop 7 x, PVS, MCS, UPM, Active Directory, VmWare.
- Proactive person with initiative and focused on the customer.
- Mandatory to live in Durham, NC or nearby.
Benefits:
- Joining a consolidated team, with great experience and knowledge.
- Wide opportunities for promotion in the company.
- Excellent work environment and very collaborative.
- Flexible schedule.
- Fully remote work.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Durham NC Jobs, Virtual Desktop Infrastructure Operator, Citrix XenApp, XenDesktop, VmWare, NetScaler, Servers, Desktops, PVS, MCS, UPM, Active Directory, Support, VDI, North Carolina Recruiters, Information Technology Jobs, IT Jobs, North Carolina Recruiting
Looking to hire a Virtual Desktop Infrastructure Operator in Durham, NC or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Virtual Desktop Infrastructure Operators for jobs Durham, North Carolina and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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