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Remote Desktop Technician Jobs in Columbus, OH (NOW HIRING)

Onsite Support Technician Pay Range: $20hr - $23hr As an Onsite Support Technician with a minimum ... Install and configure desktops, laptops, mobile devices, and associated peripherals and related ...

DESKTOP SUPPORT

Columbus, OH · On-site

$19.50 - $24.75/hr

Desktop Support Representative Distributed Client Services Location: Columbus,OH Duration:1+ year (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE ...

Help Desk Technician / Analyst 2

Pataskala, OH · On-site

$19.75 - $27/hr

The selected candidate will also participate in technology refresh projects, provides in-person, desk-side and remote support to business users. In addition, the Desktop Support candidate will serve ...

desktop support

Columbus, OH · On-site

$19.50 - $24.75/hr

DESKTOP SUUPORT LOCATION:Columbus,OH Duration:1+years PC SW & HW PD & Break/fix, Win and Mac OS, Mobility device OS, IMAC skills, written & oral communication skills, customer sat skills, organized ...

Help Desk Technician/Analyst II

Pataskala, OH · On-site

$19.75 - $27/hr

Job#: 3031786 Help Desk Technician/Analyst II Location: Pataskala, Ohio ONSITE Employment Type ... Remote Desktop, and supporting HP desktops/laptops, iPhones, and multi-function printers.

... desktops, laptops, iPhones and iPads as needed for new hires, role changes and hardware swaps • Research, resolve and respond to problems/requests received from the IT Service Desk in a timely ...

... desktops, laptops, iPhones and iPads as needed for new hires, role changes and hardware swaps • Research, resolve and respond to problems/requests received from the IT Service Desk in a timely ...

Take inbound Desktop support calls resolving customer issues timely and effectively as needed ... Ability to create training documentation and train in a formal in person or remote setting * High ...

Take inbound Desktop support calls resolving customer issues timely and effectively as needed ... Ability to create training documentation and train in a formal in person or remote setting * High ...

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Remote Desktop Technician information

See Columbus, OH salary details

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How much do remote desktop technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote desktop technician in Columbus, OH is $22.18, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $23.89 per hour, depending on experience, location, and employer.

What is a Remote Desktop Technician job?

A Remote Desktop Technician is an IT support professional responsible for troubleshooting and resolving technical issues related to remote desktop connections. They assist users with software installations, network connectivity, security concerns, and performance issues on remote systems. Using remote access tools, they diagnose and fix problems without needing to be physically present. This role requires strong problem-solving skills, knowledge of operating systems, and familiarity with remote desktop protocols.

What are the key skills and qualifications needed to thrive in the Remote Desktop Technician position, and why are they important?

To excel as a Remote Desktop Technician, you need a solid understanding of computer hardware, network troubleshooting, and remote support protocols, often backed by an associate degree in IT or a related field. Familiarity with remote desktop software (such as TeamViewer, Remote Desktop Services, or LogMeIn), ticketing systems, and certifications like CompTIA A+ or Microsoft MCP are common requirements. Outstanding problem-solving abilities, clear communication, and patience with users are essential soft skills in this role. These qualifications ensure efficient technical support, high user satisfaction, and minimized downtime for the organizations you support.

What are some common challenges Remote Desktop Technicians face in their daily work?

Remote Desktop Technicians frequently encounter challenges such as resolving issues without physical access to devices, handling a high volume of support requests, and communicating technical solutions to non-technical users. Additionally, they may have to quickly adapt to different operating systems, software environments, or unique client setups. Strong troubleshooting skills, patience, and effective communication are key to overcoming these obstacles and ensuring users get prompt, effective resolutions. Being proactive and maintaining thorough documentation also help technicians succeed in fast-paced, remote support environments.
What are popular job titles related to Remote Desktop Technician jobs in Columbus, OH? For Remote Desktop Technician jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Technician jobs in Columbus, OH look for? The top searched job categories for Remote Desktop Technician jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Remote Desktop Technician jobs? Cities near Columbus, OH with the most Remote Desktop Technician job openings:
Infographic showing various Remote Desktop Technician job openings in Columbus, OH as of May 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% Remote job distribution, with an average salary of $46,137 per year, or $22.2 per hour.

Freelance Desktop Support Engineer

Sybex Support Services

Dublin, OH • On-site

Contractor

Posted 24 days ago


Job description

Exp: 2+ years
Base Skill Set :
  • A+ Certification or equivalent experience
  • Good working knowledge of Active Directory
  • 2+ years' experience providing technical support in a fast paced and constantly changingenvironment up to executive management level.
  • Excellent customer service and communicationskills including providing VIP support
  • Experience supporting large Windows-basedenvironments to desktop level with emphasis on Win 7 OS / office 2010 as well as Win 8 andO365
  • Advanced knowledge of Microsoft Office suite of applications
  • Support of End User for video conferencing units. Support of mobile devices

Duties & Responsibilities:
Provide support on Client Windows platform, for desktop/end user technologies, collaboration tools, and mobile technologies and printing, this includes the laptop/mobile devices all, video conferencing, network/remote access this positionworks collaboratively with the Service Desk for end user break/fix and other support functions.
Duties shall include, but not be limited to:
  • Diagnosing and troubleshooting desktop system,printer and operating problems
  • Consulting and instructing users on hardware andsoftware questions/issues
  • Collaborate with other IT Services Data Centerand Network Infrastructure teams
  • Install, maintain and upgrade equipment and itsassociated infrastructure
  • Runs diagnostic tests to isolate system problemsas well as proactive activities
  • Operating Systems Windows, OS-X
  • MS Office (Windows and knowledge of Mac)software
  • Experience with Remote Support technologiessuch as Remote Desktop (Microsoft), Apple Remote Desktop, VNC
  • Hands on experience removing viruses and spyware using various tools (Windows) Identifies, researches, and resolves technical problems including forming an RCA
  • Responds to telephone calls, email, service tickets, and dispatched requests for technical support
  • Documents, tracks and monitors the problem to ensure a timely resolution within an effected SLA window

Base Requirements
    • Excellent written and verbal communication and customer service skills with proven ability towork in fast paced environments
    • Commercial experience in an IT support technician role that includes 2 years of technical support experience in a hybrid Windows and MAC environment
    • Experience in working with a helpdesk operation,to include Windows and Mac clients
    • 2 years' Experience with mobile applications/products including: iPhone, iPad, and Android Platforms Expertise in iPad / iPhone
    • Self-starter that is able to collaborate actively withothers in a cross-functional team
    • Proven attention to detail and high standards for quality
    • Excellent organizational/administrative/technicalskills with agility to re-prioritize as necessary
    • Skilled in documenting written troubleshootingsteps and instructions
    • Business professional attire