Technology Support Specialist
Raleigh, NC · On-site
The Technology Support Specialist provides customer-focused technical support, onboarding, and ... Education Associate degree in Information Technology, Computer Science, Business Systems ...
Technology Support Specialist
Raleigh, NC · On-site
The Technology Support Specialist provides customer-focused technical support, onboarding, and ... Education Associate degree in Information Technology, Computer Science, Business Systems ...
Sr. IT Support Specialist
Durham, NC · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Humacyte is seeking a Senior IT Support Specialist to serve as the most senior member of our internal end-user support team. This is a customer-facing role: you are the person employees across the ...
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Sr. IT Support Specialist
Durham, NC · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Humacyte is seeking a Senior IT Support Specialist to serve as the most senior member of our internal end-user support team. This is a customer-facing role: you are the person employees across the ...
Support Specialist, AR
Raleigh, NC · On-site
$20 - $22/hr
The Associate Support Specialist provides support to Accounts Receivable Representatives to ensure ... as computer, computer peripherals printers, and telephones; extend arms; kneel; talk and hear.
Support Specialist, AR
Raleigh, NC · On-site
$20 - $22/hr
The Associate Support Specialist provides support to Accounts Receivable Representatives to ensure ... as computer, computer peripherals printers, and telephones; extend arms; kneel; talk and hear.
IT Support Specialist (Entry Level - Tier 1)
Raleigh, NC · On-site
$19.23 - $24.04/hr
Escalate more complex issues to senior IT staff as needed. * Track and update tickets to ensure ... Basic understanding of computer hardware and software * Familiarity with Windows and macOS ...
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IT Support Specialist (Entry Level - Tier 1)
Raleigh, NC · On-site
$19.23 - $24.04/hr
Escalate more complex issues to senior IT staff as needed. * Track and update tickets to ensure ... Basic understanding of computer hardware and software * Familiarity with Windows and macOS ...
Support Specialist, AR
Raleigh, NC · On-site
$15/hr
The Support Specialist provides support to Accounts Receivable Representatives to ensure effective ... as computer, computer peripherals printers, and telephones; extend arms; kneel; talk and hear.
Support Specialist, AR
Raleigh, NC · On-site
$15/hr
The Support Specialist provides support to Accounts Receivable Representatives to ensure effective ... as computer, computer peripherals printers, and telephones; extend arms; kneel; talk and hear.
Support Specialist, AR
Raleigh, NC · On-site
$15/hr
The Support Specialist provides support to Accounts Receivable Representatives to ensure effective ... as computer, computer peripherals printers, and telephones; extend arms; kneel; talk and hear.
Support Specialist, AR
Raleigh, NC · On-site
$15/hr
The Support Specialist provides support to Accounts Receivable Representatives to ensure effective ... as computer, computer peripherals printers, and telephones; extend arms; kneel; talk and hear.
Support Specialist, AR
Raleigh, NC · On-site
$15/hr
The Support Specialist provides support to Accounts Receivable Representatives to ensure effective ... as computer, computer peripherals printers, and telephones; extend arms; kneel; talk and hear.
Support Specialist, AR
Raleigh, NC · On-site
$15/hr
The Support Specialist provides support to Accounts Receivable Representatives to ensure effective ... as computer, computer peripherals printers, and telephones; extend arms; kneel; talk and hear.
Service Support Specialist
$13 - $16/hr
Oversee Red Cap program, provide operational support to the Service Department. Roles will include ... Answer telephones, input data on computer and perform filing duties. Maintain accurate and on-time ...
Quick apply
Service Support Specialist
$13 - $16/hr
Oversee Red Cap program, provide operational support to the Service Department. Roles will include ... Answer telephones, input data on computer and perform filing duties. Maintain accurate and on-time ...
Service Support Specialist
Kenly, NC · On-site
$13 - $16/hr
Medical
Dental
Vision
Retirement
PTO
Vision insurance Oversee Red Cap program, provide operational support to the Service Department ... Answer telephones, input data on computer and perform filing duties. Maintain accurate and on-time ...
Quick apply
Service Support Specialist
Kenly, NC · On-site
$13 - $16/hr
Medical
Dental
Vision
Retirement
PTO
Vision insurance Oversee Red Cap program, provide operational support to the Service Department ... Answer telephones, input data on computer and perform filing duties. Maintain accurate and on-time ...
Service Support Specialist
$13 - $16/hr
Oversee Red Cap program, provide operational support to the Service Department. Roles will include ... Answer telephones, input data on computer and perform filing duties. Maintain accurate and on-time ...
Quick apply
Service Support Specialist
$13 - $16/hr
Oversee Red Cap program, provide operational support to the Service Department. Roles will include ... Answer telephones, input data on computer and perform filing duties. Maintain accurate and on-time ...
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Cybersecurity Application Support Specialist with Splunk and Docker
Raleigh, NC · Remote
$115K - $125K/yr
Medical
Dental
Vision
Life
Retirement
PTO
The Application Support Specialist and the Systems Engineer will probably be required to back each other up and backup the incumbent Cybersecurity Systems Engineer - Senior on some of the work ...
Quick apply
Be Seen First
Cybersecurity Application Support Specialist with Splunk and Docker
Raleigh, NC · Remote
$115K - $125K/yr
Medical
Dental
Vision
Life
Retirement
PTO
The Application Support Specialist and the Systems Engineer will probably be required to back each other up and backup the incumbent Cybersecurity Systems Engineer - Senior on some of the work ...
Client Support Specialist - Financial Services, North Hills, NC
Raleigh, NC · On-site
Medical
Dental
Vision
Client Support Specialist Department: Customer Success / Client Services Location: North Hills, NC ... Bachelor's degree in business, Finance, Economics, Computer Science, or a related field preferred.
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Client Support Specialist - Financial Services, North Hills, NC
Raleigh, NC · On-site
Medical
Dental
Vision
Client Support Specialist Department: Customer Success / Client Services Location: North Hills, NC ... Bachelor's degree in business, Finance, Economics, Computer Science, or a related field preferred.
Acquisition Support Specialist III (Key Personnel) | Procurement Assistance and IT Research, Advi...
Medical
Dental
Vision
Retirement
PTO
... Senior Consultant Labor Category as a Key Personnel Mid Level Professional aligned under services ... Seeking Acquisition Support Specialist III (Key Personnel) candidates with relevant Government And ...
Acquisition Support Specialist III (Key Personnel) | Procurement Assistance and IT Research, Advi...
Medical
Dental
Vision
Retirement
PTO
... Senior Consultant Labor Category as a Key Personnel Mid Level Professional aligned under services ... Seeking Acquisition Support Specialist III (Key Personnel) candidates with relevant Government And ...
Senior Technology Operations Specialist
Raleigh, NC · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Delivers reliable administration and support of hardware, software, databases, and end user technology, highlighting issues and trends to senior teammates and providing assistance and training to ...
Senior Technology Operations Specialist
Raleigh, NC · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Delivers reliable administration and support of hardware, software, databases, and end user technology, highlighting issues and trends to senior teammates and providing assistance and training to ...
Client Support Specialist - Financial Services, North Hills, NC
Raleigh, NC · On-site
$55K - $70K/yr
Medical
Dental
Vision
Client Support Specialist Department: Customer Success / Client Services Location: North Hills, NC ... Bachelor's degree in business, Finance, Economics, Computer Science, or a related field preferred.
Client Support Specialist - Financial Services, North Hills, NC
Raleigh, NC · On-site
$55K - $70K/yr
Medical
Dental
Vision
Client Support Specialist Department: Customer Success / Client Services Location: North Hills, NC ... Bachelor's degree in business, Finance, Economics, Computer Science, or a related field preferred.
Support Specialist, AR
Raleigh, NC · On-site
$15/hr
Supports client /internal processes. * Maintains and respect the confidentiality of patient ... as computer, computer peripherals printers, and telephones; extend arms; kneel; talk and hear.
Support Specialist, AR
Raleigh, NC · On-site
$15/hr
Supports client /internal processes. * Maintains and respect the confidentiality of patient ... as computer, computer peripherals printers, and telephones; extend arms; kneel; talk and hear.
Support Specialist, AR
Raleigh, NC · On-site
$15/hr
Supports client /internal processes. * Maintains and respect the confidentiality of patient ... as computer, computer peripherals printers, and telephones; extend arms; kneel; talk and hear.
Support Specialist, AR
Raleigh, NC · On-site
$15/hr
Supports client /internal processes. * Maintains and respect the confidentiality of patient ... as computer, computer peripherals printers, and telephones; extend arms; kneel; talk and hear.
Oversee Red Cap program, provide operational support to the Service Department. Roles will include ... Answer telephones, input data on computer and perform filing duties. Maintain accurate and on-time ...
Oversee Red Cap program, provide operational support to the Service Department. Roles will include ... Answer telephones, input data on computer and perform filing duties. Maintain accurate and on-time ...
Oversee Red Cap program, provide operational support to the Service Department. Roles will include ... Answer telephones, input data on computer and perform filing duties. Maintain accurate and on-time ...
Quick apply
Oversee Red Cap program, provide operational support to the Service Department. Roles will include ... Answer telephones, input data on computer and perform filing duties. Maintain accurate and on-time ...
Oversee Red Cap program, provide operational support to the Service Department. Roles will include ... Answer telephones, input data on computer and perform filing duties. Maintain accurate and on-time ...
Oversee Red Cap program, provide operational support to the Service Department. Roles will include ... Answer telephones, input data on computer and perform filing duties. Maintain accurate and on-time ...
Senior Computer Support Specialist information
See Raleigh, NC salary details
$34.5K - $41.8K
4% of jobs
$41.8K - $49K
1% of jobs
$49K - $56.2K
1% of jobs
$56.2K - $63.5K
2% of jobs
$63.5K - $70.7K
2% of jobs
$70.7K - $78K
1% of jobs
$78K - $85.2K
1% of jobs
$85.2K - $92.5K
1% of jobs
$92.5K - $99.7K
2% of jobs
$99.7K - $107K
1% of jobs
$107.7K is the 25th percentile. Wages below this are outliers.
$107K - $114.2K
83% of jobs
$34.5K
$104.6K
$114.2K
How much do senior computer support specialist jobs pay per year?
As of Aug 18, 2026, the average yearly pay for senior computer support specialist in Raleigh, NC is $104,578.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,800.00 and $113,200.00 per year, depending on experience, location, and employer.
What is a senior computer support specialist?
Senior Computer Support Specialists are experienced professionals who provide advanced technical assistance to users experiencing issues with computer systems, hardware, and software. They troubleshoot complex problems, maintain and upgrade equipment, and may supervise junior support staff or manage IT support projects. These specialists often serve as a bridge between users and higher-level IT professionals, ensuring efficient resolution of technical issues and smooth operation of organizational technology.
How does a senior computer support specialist typically interact with other departments to resolve complex technical issues?
As a Senior Computer Support Specialist, collaboration with other departments is a key part of the role. You will often work closely with IT, network administrators, and sometimes even software development teams to troubleshoot and resolve technical issues that go beyond standard support. This may involve coordinating to escalate tickets, participating in cross-functional meetings, and providing expert input during system upgrades or security implementations. Effective communication and problem-solving skills are essential, as you'll be expected to translate technical information for non-technical colleagues and ensure minimal disruption to business operations.
What are the key skills and qualifications needed to thrive as a senior computer support specialist, and why are they important?
To thrive as a Senior Computer Support Specialist, you need a strong background in troubleshooting, IT systems, and user support, typically supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Expertise in help desk ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is essential. Excellent communication, patience, and problem-solving skills enable you to effectively assist users and mentor junior staff. These skills are crucial for ensuring efficient IT operations, minimizing downtime, and enhancing overall organizational productivity.
What is the difference between Senior Computer Support Specialist vs Computer Support Specialist?
| Aspect | Senior Computer Support Specialist | Computer Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Network+, Microsoft Certified | CompTIA A+ or similar entry-level certifications |
| Work Environment | Advanced troubleshooting, mentoring, complex issues | Basic troubleshooting, user support, hardware/software setup |
| Responsibilities | Lead support tasks, train staff, resolve escalated issues | Assist users, perform routine maintenance, resolve common problems |
The main difference is that Senior Computer Support Specialists handle more complex issues, provide mentorship, and often take on leadership roles, while Computer Support Specialists focus on basic user support and routine maintenance. The senior role requires more experience and certifications, reflecting a higher level of expertise and responsibility.
How much does a senior computer support specialist make per hour?
A senior computer support specialist typically earns between $25 and $40 per hour, depending on experience, certifications, and geographic location. They often work in technical support roles requiring strong troubleshooting skills and familiarity with hardware and software systems.
What are the most commonly searched types of Computer Support Specialist jobs in Raleigh, NC?
The most popular types of Computer Support Specialist jobs in Raleigh, NC are:
What are popular job titles related to Senior Computer Support Specialist jobs in Raleigh, NC?
For Senior Computer Support Specialist jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Senior Computer Support Specialist jobs in Raleigh, NC look for?
The top searched job categories for Senior Computer Support Specialist jobs in Raleigh, NC are:
- Google It Support Specialist
- Level 2 Desktop Support Specialist
- Senior Desktop Support
- Overnight Servicenow Support
- Senior Specialist Azure Desktop
- Overnight Technical Assistance Specialist
- Information Technology Desktop Support
- Senior Specialist Maxsent Security
- Junior Linux Desktop Support
- Part Time Tier 2 Support
What cities near Raleigh, NC are hiring for Senior Computer Support Specialist jobs?
Cities near Raleigh, NC with the most Senior Computer Support Specialist job openings:
Full-time
This job post has expired today. Applications are no longer accepted.
Job description
Primary Function:
The Technology Support Specialist provides customer-focused technical support, onboarding, and operational assistance for digital technology solutions. Supports successful adoption and ongoing use of connected technology platforms by delivering training, resolving issues, managing subscriptions, and partnering with internal teams to enhance customer value.
Essential Duties:
Digital Platform Support
Customer Onboarding & Training
Subscription & Operational Management
Continuous Improvement & Collaboration
Minimum Requirements:
Education
Associate degree in Information Technology, Computer Science, Business Systems, Engineering Technology, or related field; equivalent combination of education and experience may be considered.
Work Experience
Physical
Other
This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.
Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
The Technology Support Specialist provides customer-focused technical support, onboarding, and operational assistance for digital technology solutions. Supports successful adoption and ongoing use of connected technology platforms by delivering training, resolving issues, managing subscriptions, and partnering with internal teams to enhance customer value.
Essential Duties:
Digital Platform Support
- Provide technical support for assigned digital platforms, applications, and connected technology solutions
- Troubleshoot user issues and coordinates resolution through established support processes
- Maintain accurate documentation of issues, resolutions, and support activities
- Assist with platform configuration, user access, and operational administration
Customer Onboarding & Training
- Deliver customer onboarding sessions through webinars, demonstrations, and remote training
- Support users in understanding platform capabilities and best practices
- Develop training materials and knowledge resources to improve user adoption
- Respond to customer questions and provides guidance on platform functionality
Subscription & Operational Management
- Manage subscription services, account updates, and platform administration activities
- Process and reconcile subscription billing information and invoices
- Monitor platform usage and identify opportunities to improve customer experience
- Support internal teams with operational reporting and service requests
Continuous Improvement & Collaboration
- Identify opportunities to improve support processes and customer workflows
- Collaborate with internal teams to resolve issues and enhance solutions
- Support testing and implementation of platform enhancements
- Maintain awareness of product updates, system changes, and industry trends
Minimum Requirements:
Education
Associate degree in Information Technology, Computer Science, Business Systems, Engineering Technology, or related field; equivalent combination of education and experience may be considered.
Work Experience
- 1-3+ years of experience supporting software applications, digital products, SaaS platforms, or customer-facing technology solutions.
- Technical knowledge of Caterpillar equipment and components with heavy focus on technology products and industry.
Physical
- Must be able to sit and utilize a computer for extended periods.
Other
- Ability to diagnose application issues.
- Experience inVisionLink, C-Cat, DSP, and related platforms.
- Strong communication skills.
- Ability to train users.
- Basic understanding of integrations, data flows, and system configuration.
- Customer service mindset.
- Strong computer skills with an emphasis working with Excel to create macros and pivot tables.
- Self-starter; able to work with limited supervision.
This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.
Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.