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Contract It Support Jobs in Raleigh, NC (NOW HIRING)

Technical Source

IT Support Technician

Raleigh, NC · On-site

$19 - $26/hr

On-Site IT Support Technician Location: Raleigh, NC Employment Type: Full-Time | On-Site About the Role We are committed to providing responsive, high-quality IT services that empower educators ...

New

Skylimit Systems

IT Support Analyst

Raleigh, NC

$26 - $34/hr

This role provides frontline IT support in a highly regulated, mission-critical environment. The ideal candidate demonstrates strong technical aptitude, adherence to security protocols, and a ...

Vulcan Elements

IT Support Specialist

Durham, NC

As an IT Support Specialist, you will be first contact for technical assistance across our office and manufacturing facilities. You will play a critical role in ensuring our team has the tools they ...

Vulcan Elements

IT Support Specialist

Raleigh, NC

As an IT Support Specialist, you will be first contact for technical assistance across our office and manufacturing facilities. You will play a critical role in ensuring our team has the tools they ...

Infojini Inc

IT Contract Specialist

Raleigh, NC · On-site

We are looking for IT Contract specialist in Raleigh, NC for 04 months contract position. Please ... Serve as the contracting liaison (single point of contact) to support the creation and development ...

Alphanumeric

IT Support Specialist

Zebulon, NC · On-site

$24/hr

Alphanumeric is hiring a Manufacturing Technology Assistant to work in Zebulon, NC with our client of 20 years committed to improving lives through medical and pharmaceutical advancements.

Alphanumeric

IT Support Specialist

Zebulon, NC

$24/hr

Alphanumeric is hiring a Manufacturing Technology Assistant to work in Zebulon, NC with our client of 20 years committed to improving lives through medical and pharmaceutical advancements.

Alphanumeric

IT Support Specialist

Zebulon, NC

$24/hr

Alphanumeric is hiring a Manufacturing Technology Assistant to work in Zebulon, NC with our client of 20 years committed to improving lives through medical and pharmaceutical advancements.

RCOR

IT Support Specialist II Raleigh-Durham

Durham, NC · On-site

IT Support Specialist IT Support Specialist. Great opportunity for a recent Computer Science college graduate with 4+ years of experience looking for an on-site IT support position in Raleigh-Durham ...

RCOR

IT Support Specialist II Raleigh-Durham

Durham, NC · On-site

IT Support Specialist IT Support Specialist. Great opportunity for a recent Computer Science college graduate with 4+ years of experience looking for an on-site IT support position in Raleigh-Durham ...

RCOR

IT Support Specialist II Raleigh-Durham

Durham, NC · On-site

IT Support Specialist IT Support Specialist. Great opportunity for a recent Computer Science college graduate with 4+ years of experience looking for an on-site IT support position in Raleigh-Durham ...

North Carolina Jobs

DIRECTOR- IT SUPPORT

Raleigh, NC

$6.4K/mo

Fair Labor Standards Act Classification: Exempt Position Term: 12 month Classification: Continuing Time Basis: Full-Time Position Type: Classified Benefits: Full Starting Salary: $6,412.00 per month ...

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All JobsContract It Support JobsContract It Support Jobs in Raleigh, NC

Contract It Support information

See Raleigh, NC salary details

$13

$24

$35

How much do contract it support jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for contract it support in Raleigh, NC is $24.37, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $27.60 per hour, depending on experience, location, and employer.

What are some common challenges faced by Contract IT Support professionals, and how can they be addressed?

Contract IT Support professionals often encounter challenges such as adapting quickly to new systems, processes, and company cultures, since they may work with multiple clients or move between organizations. Building rapport and trust with permanent staff while understanding each client's unique technical environment is essential. To address these challenges, contract IT support workers should proactively communicate, document their work clearly, and stay up to date with the latest software and troubleshooting techniques. Flexibility and strong problem-solving skills also help ensure smooth transitions and successful project outcomes.

What is a Contract IT Support professional?

A Contract IT Support professional is an information technology specialist hired on a temporary or project basis to assist organizations with their IT needs. Their responsibilities often include troubleshooting technical issues, setting up hardware and software, maintaining networks, and ensuring the smooth operation of computer systems. Unlike permanent staff, contract IT support workers are typically engaged for a specific duration, project, or to cover peak periods. This flexibility allows companies to access specialized skills as needed without long-term commitments. Contract IT support roles can be found in various industries and may involve both onsite and remote work.

What are the key skills and qualifications needed to thrive as a Contract IT Support, and why are they important?

To thrive as a Contract IT Support, you need a strong understanding of computer hardware, software troubleshooting, networking, and commonly a degree or certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and standard office and security software is typically required. Excellent problem-solving, communication, and customer service skills help you resolve issues efficiently and build trust with clients. These skills are critical for minimizing downtime, ensuring smooth operations, and delivering high-quality technical support in dynamic business environments.

What is the difference between Contract It Support vs Help Desk Technician?

AspectContract It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+ (often required)CompTIA A+, HDI-SCA (common but not mandatory)
Work EnvironmentContract-based, often on-site or remote, project-focusedHelp desk, support center, remote or on-site
Employer & Industry UsageIT service providers, consulting firms, companies hiring temporary supportCorporate IT departments, MSPs, tech support centers
Search & Comparison IntentLooking for short-term or project-based IT support rolesSeeking entry-level or ongoing technical support roles

Contract It Support roles typically involve short-term, project-based work with specific client needs, often requiring relevant certifications. Help Desk Technicians usually provide ongoing support within a company's IT department or support center, focusing on troubleshooting and customer service. Both roles require similar certifications but differ mainly in employment type and work setting.

What are the most commonly searched types of It Support jobs in Raleigh, NC? The most popular types of It Support jobs in Raleigh, NC are:
What are popular job titles related to Contract It Support jobs in Raleigh, NC? For Contract It Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Contract It Support jobs in Raleigh, NC look for? The top searched job categories for Contract It Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Contract It Support jobs? Cities near Raleigh, NC with the most Contract It Support job openings:
Contract It Support jobs near you
Infographic showing various Contract It Support job openings in Raleigh, NC as of July 2026, with employment types broken down into 61% Full Time, 21% Part Time, 1% Temporary, and 17% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $50,687 per year, or $24.4 per hour.

IT Support Technician

Technical Source

Raleigh, NC • On-site

$19 - $26/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

On-Site IT Support Technician

Location: Raleigh, NC
Employment Type: Full-Time | On-Site

About the Role

We are committed to providing responsive, high-quality IT services that empower educators, support staff, and students. We partner with schools to deliver reliable technology support that keeps classrooms connected, productive, and innovative.

Job Summary

Technical Source is seeking a motivated, professional, and service-oriented IT Support Technician to provide hands-on technical support at a local school and our Raleigh home office. This individual must have strong networking and systems knowledge, PC troubleshooting experience, and the ability to work independently with teachers, staff, students, and other end users.

The ideal candidate combines technical expertise with excellent communication and people skills. They should be comfortable diagnosing problems, explaining solutions clearly, managing priorities, and representing the company professionally at the customer's location.

Key Responsibilities

  • Provide first-level, in-person technical support at the assigned school site and Raleigh home office.
  • Respond to and resolve helpdesk tickets involving hardware, software, systems, user access, and network connectivity.
  • Diagnose and resolve PC, desktop, laptop, tablet, printer issues.
  • Audit returns and check for damaged equipment.
  • Troubleshoot wired and wireless network connectivity issues.
  • Support Microsoft 365 applications, accounts, permissions, and common user issues.
  • Administer and troubleshoot Active Directory, including user accounts, passwords, permissions, and group access.
  • Assist teachers, staff, and students with login issues, application support, and general technology questions.
  • Set up, configure, deploy, and maintain new devices, peripherals, and classroom technology.
  • Support audiovisual equipment and other classroom technology.
  • Work independently with end users while delivering patient, professional, and responsive customer service.
  • Maintain accurate documentation of tickets, repairs, resolutions, and service updates.
  • Ensure all technology and support activities comply with school and company IT policies.

Required Qualifications

  • Strong networking knowledge and experience troubleshooting connectivity issues.
  • Hands-on PC hardware and software troubleshooting experience.
  • Strong understanding of computer systems, operating systems, and common business applications.
  • Experience supporting Microsoft 365.
  • Experience working with Active Directory.
  • Excellent communication, interpersonal, and customer-service skills.
  • Professional demeanor and the ability to work effectively with teachers, staff, students, and other end users.
  • Ability to work independently, manage competing priorities, and follow issues through resolution.
  • Ability to explain technical information clearly to nontechnical users.

Preferred Qualifications

  • Experience supporting both cloud-based and on-premises Active Directory environments.
  • Previous experience providing IT support in a school or educational environment.
  • Experience supporting classroom technology and audiovisual equipment.
  • Familiarity with ticketing systems and technical documentation.

Schedule

  • Full-time, 40 hours per week.
  • Monday through Thursday: Four hours on-site at the customer's Raleigh location and four hours at the Raleigh home office.
  • Friday: Eight hours at the Raleigh home office.
  • This is a fully on-site position and requires reliable transportation between Raleigh work locations.