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Network Support Specialist Jobs in Raleigh, NC (NOW HIRING)

STI

Desktop Support Specialist

Raleigh, NC · On-site

Desktop Support Specialist Location: 1 South Wilmington Street\Raleigh, NC 27601 Duration: 12 ... Installs local and network printers and other peripherals and configuration of same. Responsible ...

Infojini Inc

Desktop Support Specialist

Raleigh, NC

We offer an excellent compensation package We are looking for Desktop Support Specialist in Raleigh ... Installing local and network printers and other peripherals and configuration of same. Migrating ...

Infojini Inc

Desktop Support Specialist

Raleigh, NC · On-site

They are seeking a Desktop Support Specialist to provide technical support, ensure customer ... networking protocols and communications. • Installing local and network printers and other ...

Infojini Inc

Desktop Support Specialist

Raleigh, NC · On-site

... Support Specialist. The role involves providing technical support, managing IT incidents, and ... networking protocols and communications. • Installing local and network printers and other ...

DSI

Retail Support Specialist

Apex, NC · On-site

$26/hr

Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T ... Troubleshoot wireless devices, network issues, and feature functionality. * Operate effectively in ...

DSI

Retail Support Specialist

Raleigh, NC · On-site

$26/hr

Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T ... Troubleshoot wireless devices, network issues, and feature functionality. * Operate effectively in ...

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All JobsNetwork Support Specialist JobsNetwork Support Specialist Jobs in Raleigh, NC

Network Support Specialist information

See Raleigh, NC salary details

$13

$27

$42

How much do network support specialist jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for network support specialist in Raleigh, NC is $27.80, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $33.17 per hour, depending on experience, location, and employer.

What is a network support specialist?

A network support specialist is responsible for testing, troubleshooting, and providing general help for a computer network within a company or organization. They usually work as part of an information technology (IT) department but often need to troubleshoot with non-IT employees, so communication skills are essential. Entry-level job qualifications often include an associate’s or bachelor's degree in an IT-related subject and experience working with computer software.

What are the key skills and qualifications needed to thrive as a network support specialist, and why are they important?

To thrive as a Network Support Specialist, you need a solid understanding of networking fundamentals, troubleshooting, and operating systems, often supported by a degree in information technology or a related field. Familiarity with network monitoring tools, ticketing systems, and certifications like CompTIA Network+ or Cisco CCNA is typically required. Strong problem-solving skills, attention to detail, and effective communication help professionals excel in this role. These competencies ensure networks are maintained efficiently, minimizing downtime and supporting seamless business operations.

What are the most common challenges network support specialists face when troubleshooting network issues, and how are these typically resolved?

Network Support Specialists often encounter challenges such as identifying the root cause of connectivity problems, managing outdated hardware or software, and resolving issues quickly to minimize downtime. These challenges are typically addressed by following systematic troubleshooting protocols, using diagnostic tools, and maintaining clear communication with end-users and other IT team members. Staying updated on the latest networking technologies and best practices also helps specialists resolve complex issues more efficiently.

What is the difference between Network Support Specialist vs Network Administrator?

AspectNetwork Support SpecialistNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA (preferred)CompTIA Network+, Cisco CCNA, Cisco CCNP (preferred)
Work EnvironmentHelp desk, troubleshooting, user supportNetwork setup, configuration, maintenance
Employer & Industry UsageIT support teams, service providersIT departments, large organizations
Common Search & ComparisonFocuses on support and troubleshootingFocuses on network design and management

The main difference is that a Network Support Specialist primarily provides technical support and troubleshooting for network issues, while a Network Administrator manages and maintains the overall network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their responsibilities differ in scope and focus.

How much does a network support specialist make?

A network support specialist in the United States typically earns between $50,000 and $75,000 annually, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced professionals with certifications like CompTIA Network+ or Cisco CCNA can earn higher salaries. Salary can also vary based on the complexity of the network environment and the employer's size.
More about Network Support Specialist jobs

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For Network Support Specialist jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Network Support Specialist jobs in Raleigh, NC look for?

The top searched job categories for Network Support Specialist jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Network Support Specialist jobs?

Cities near Raleigh, NC with the most Network Support Specialist job openings:

Network Support Specialist jobs near you
Infographic showing various Network Support Specialist job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $57,834 per year, or $27.8 per hour.

Crisis Support Specialist

OneCare Crisis Network

Wake Forest, NC • On-site

$25 - $40/hr

Contractor

Posted yesterday

New

Job description

MUST LIVE IN NORTH CAROLINA

Pay: $25.00 - $40.00 per hour

Job description

OneCare Crisis Network is now hiring Mobile Crisis Management Crisis Support Specialists. The Mobile Crisis Management Crisis Support Specialist will provide crisis management services and shall demonstrate competencies in crisis response and crisis prevention.

Position Type: Contract/PRN, which means as needed

Duties:

Assesses individual client functional skills, behavioral health and symptoms in the community.

Develops individualized client crisis and discharge coordination plans:

Coordinates individuals, and families to treatment services

Services may include both behavioral health, medical and addictions treatment.

Performs care coordination duties.

Provides crisis assessment and intervention services in support of consumer including after-hours duties.

Provides coordination in support and management

Collaborates with other team members and community partners

Other duties as assigned by the Supervisor or Mobile Crisis Clinical Lead

Some community outreach and event attendance are required.

Minimum Requirements: A minimum of two year’s experience in providing crisis management services in the following settings: assertive outreach, assertive community treatment, emergency department or other service providing 24-hours-a-day, 7-days-a-week, response in emergent or urgent situations, attend Mobile Crisis Worker Certification Training Program offered by partner agency.

Proven strong client engagement skills.

Proven success collaborating with teams at various levels of care and with community partners.

Demonstrated capacity to individualize care and tailor services to individuals at varying stages of change.

Compassion towards individuals with Mental Health Crises, and co-occurring medical and mental health needs.

Experience working with diverse communities preferred.

Experience using EHR for documenting services provided

Must have the ability to get along with co-workers.

Ability to meet strict guideline with documentation process

Must have a valid driver’s license, and reliable transportation.

Skills and Knowledge: Requires a working knowledge of well-developed human relations, interviewing, and writing skills; along with interpersonal sensitivity and awareness of client situations and values. Working knowledge of community behavioral health and/or addictions concepts, linking and coordinating resources, treatment services, environment assessment, behavioral health disorders and community resources.

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