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Network Support Jobs in Raleigh, NC (NOW HIRING)

Senior Network Systems Engineer (Remote)

Durham, NC · On-site +1

$100K - $137K/yr

Support SDN solutions, focusing on Cisco ACI across multiple data centers. * Integrate AI-driven network monitoring and predictive analytics. * Serve as a senior technical advisor to Tier 2 engineers ...

Support all network infrastructure devices & services * Support the sites wireless technology * Provide both analog & digital phone support * Work with carriers & vendors to ensure redundancy ...

Senior Network Systems Engineer (Remote)

Durham, NC · Hybrid

$100K - $137K/yr

Support SDN solutions, focusing on Cisco ACI across multiple data centers. * Integrate AI-driven network monitoring and predictive analytics. * Serve as a senior technical advisor to Tier 2 engineers ...

Perform engineering, design and technical support for customer and internal networks. Coordinates with other departments any network changes or activities that could affect them. Provide skills ...

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Network Support information

See Raleigh, NC salary details

$14

$25

$36

How much do network support jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for network support in Raleigh, NC is $25.64, according to ZipRecruiter salary data. Most workers in this role earn between $22.64 and $27.55 per hour, depending on experience, location, and employer.

What is the difference between Network Support vs Network Administrator?

AspectNetwork SupportNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA (often)CompTIA Network+, Cisco CCNA, sometimes higher certifications
Work EnvironmentHelpdesk, troubleshooting, user support, often in IT support teamsNetwork management, configuration, maintenance, often in IT departments
ResponsibilitiesAssist users, troubleshoot network issues, basic setupDesign, implement, monitor, and maintain network infrastructure
Employer & Industry UsageHelpdesk roles, small to medium businesses, IT support firmsLarge organizations, enterprise networks, government agencies

Network Support focuses on troubleshooting and assisting users with network issues, often in a helpdesk setting. Network Administrators handle the design, configuration, and maintenance of network infrastructure. While both roles require similar certifications and work in related environments, Network Support is more user-focused, whereas Network Administrators manage the overall network health and performance.

What is a Network Support role?

A Network Support professional is responsible for maintaining, troubleshooting, and supporting computer networks within an organization. Their duties include ensuring network connectivity, resolving network-related issues, and assisting with hardware and software configurations. They also monitor network performance, perform upgrades, and provide technical support to users. Network Support specialists play a crucial role in keeping business operations running smoothly by ensuring reliable and secure network infrastructure.

What are some common challenges faced by Network Support professionals, and how can they be addressed?

Network Support professionals often encounter challenges such as troubleshooting complex connectivity issues, managing hardware failures, and staying updated with rapidly evolving technologies. These challenges can be addressed by developing strong analytical skills, maintaining detailed documentation, and participating in ongoing training or certification programs. Collaboration with other IT teams and clear communication with end-users are also crucial for resolving issues efficiently and minimizing downtime.

What are the key skills and qualifications needed to thrive as a Network Support professional, and why are they important?

To thrive as a Network Support professional, you need a solid understanding of computer networking, troubleshooting, and network security, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and diagnostic software is essential for managing and resolving technical issues efficiently. Strong analytical thinking, communication skills, and patience are vital soft skills for diagnosing problems and assisting users. These competencies ensure reliable network performance, minimize downtime, and provide effective support to maintain organizational productivity.
What are popular job titles related to Network Support jobs in Raleigh, NC? For Network Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Network Support jobs in Raleigh, NC look for? The top searched job categories for Network Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Network Support jobs? Cities near Raleigh, NC with the most Network Support job openings:
Infographic showing various Network Support job openings in Raleigh, NC as of May 2026, with employment types broken down into 51% Full Time, 45% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,335 per year, or $25.6 per hour.

Network Support Engineer (Wireless)

BayInfotech

Raleigh, NC

Contractor

Posted 26 days ago


Job description

Working knowledge of Networking industry, products and protocols with minimum 3 - 5 years experience designing, deploying, configuring, supporting, trouble shooting, debugging and administering some of the following Wireless LAN products, devices, and technologies for small, medium, large and/or enterprise businesses such as the following: Wireless Access Points Wireless Client Association Wireless Controllers CSMA/CA, RTS, CTS protocols RF transmission Antennas IEEE 802.11 standards (a,b,g), 802.1x Wi-Fi 802.1Q Trunking Ether channel Strong understanding of LAN Switching technologies (VLAN's) WLAN Security in the areas of authentication, encryption, IDS/IPS using Radius, AAA authentication, EAP, LEAP, PEAP, PSK AES-CCMP encryption (AES- Counter w. CBC MAC Protocol) Wireless Sniffers WEP encryption (Wired Equivalent Privacy WPA (Wi-Fi Protocol Access), WPA2 Cisco LWAPP and IOS based solutions WLSM, WiSM, WCS If you are interested in this job listed here, please e-mail your detailed resume to deepika@bay-infotech.com or reach me at 714 881 7033 for immediate consideration for qualified candidates.