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Network Support Jobs in Raleigh, NC (NOW HIRING)

Provide technical support and training to staff * Collaborate with vendors and service providers for network solutions Required Skills & Knowledge Core Networking * Strong understanding of TCP/IP ...

Provide technical support and training to staff * Collaborate with vendors and service providers for network solutions Required Skills & Knowledge Core Networking * Strong understanding of TCP/IP ...

Provide technical support and training to staff * Collaborate with vendors and service providers for network solutions Required Skills & Knowledge Core Networking * Strong understanding of TCP/IP ...

Network Architect

Raleigh, NC · On-site

$63 - $84.25/hr

... supported SD-WAN technologies. * Handon Experience on SDWAN Router Configuration , Cisco Switches and Access Point configuration. * Hand on Experience on LLD , HLD creation, updates. * Strong ...

Provide technical support and training to staff * Collaborate with vendors and service providers for network solutions Required Skills & Knowledge Core Networking * Strong understanding of TCP/IP ...

Network Architect

Raleigh, NC

$63 - $84.25/hr

State of NC's Div. of Employment Security (DES) seeks to procure one contractor, a Network Architect contractor role to assess/design changes to current DES network to support/monitor connectivity to ...

... support the distributed cloud environment of the SCUBI network. 2. Responsible for installation, configuration and administration of network routers and switches 3. Responsible for installation of ...

We support our clients with a strong recruitment model and a sincere commitment to their success ... Knowledge as a Network Infrastructure (NI) specialist in core IP routing and switching and advanced ...

Network Architect

Raleigh, NC

$63 - $84.25/hr

Company Description Government The Engineer will need to provide consulting and services support ... This position will also work with personnel from other Infrastructure areas such as Networking ...

Network Architect

Raleigh, NC · On-site

$63 - $84.25/hr

Company Description Government The Engineer will need to provide consulting and services support ... This position will also work with personnel from other Infrastructure areas such as Networking ...

Intellibee Inc is seeking a Network/Telecom Specialist to support mission-critical emergency communications infrastructure for the state. The role involves monitoring emergency services networks ...

Title/ Designation Network/Telco Specialist FS1 Duration of Contract 12 Months+ Interview Type In Person Only Location Century Center, Raleigh, NC 27610 Qualifications 1. Installation of cable ...

Network Services Lead

Morrisville, NC · On-site

$94K - $131K/yr

NIEHS requires support for proactive and effective project management, efficient administration of ... The Network Services Lead is responsible for managing and supporting the NIEHS's critical network ...

We believe that people do their best work when they're supported to live their best lives, and when ... As a Platform Network Engineer within our Site Reliability Engineering (SRE) organization, you'll ...

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Network Support information

See Raleigh, NC salary details

$14

$25

$36

How much do network support jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for network support in Raleigh, NC is $25.64, according to ZipRecruiter salary data. Most workers in this role earn between $22.64 and $27.55 per hour, depending on experience, location, and employer.

What is the difference between Network Support vs Network Administrator?

AspectNetwork SupportNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA (often)CompTIA Network+, Cisco CCNA, sometimes higher certifications
Work EnvironmentHelpdesk, troubleshooting, user support, often in IT support teamsNetwork management, configuration, maintenance, often in IT departments
ResponsibilitiesAssist users, troubleshoot network issues, basic setupDesign, implement, monitor, and maintain network infrastructure
Employer & Industry UsageHelpdesk roles, small to medium businesses, IT support firmsLarge organizations, enterprise networks, government agencies

Network Support focuses on troubleshooting and assisting users with network issues, often in a helpdesk setting. Network Administrators handle the design, configuration, and maintenance of network infrastructure. While both roles require similar certifications and work in related environments, Network Support is more user-focused, whereas Network Administrators manage the overall network health and performance.

What is a Network Support role?

A Network Support professional is responsible for maintaining, troubleshooting, and supporting computer networks within an organization. Their duties include ensuring network connectivity, resolving network-related issues, and assisting with hardware and software configurations. They also monitor network performance, perform upgrades, and provide technical support to users. Network Support specialists play a crucial role in keeping business operations running smoothly by ensuring reliable and secure network infrastructure.

What are some common challenges faced by Network Support professionals, and how can they be addressed?

Network Support professionals often encounter challenges such as troubleshooting complex connectivity issues, managing hardware failures, and staying updated with rapidly evolving technologies. These challenges can be addressed by developing strong analytical skills, maintaining detailed documentation, and participating in ongoing training or certification programs. Collaboration with other IT teams and clear communication with end-users are also crucial for resolving issues efficiently and minimizing downtime.

What are the key skills and qualifications needed to thrive as a Network Support professional, and why are they important?

To thrive as a Network Support professional, you need a solid understanding of computer networking, troubleshooting, and network security, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and diagnostic software is essential for managing and resolving technical issues efficiently. Strong analytical thinking, communication skills, and patience are vital soft skills for diagnosing problems and assisting users. These competencies ensure reliable network performance, minimize downtime, and provide effective support to maintain organizational productivity.
What are popular job titles related to Network Support jobs in Raleigh, NC? For Network Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Network Support jobs in Raleigh, NC look for? The top searched job categories for Network Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Network Support jobs? Cities near Raleigh, NC with the most Network Support job openings:
Infographic showing various Network Support job openings in Raleigh, NC as of May 2026, with employment types broken down into 51% Full Time, 45% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,335 per year, or $25.6 per hour.

Full-time

Posted 8 days ago


Job description

Job Description
Computer World Services Corp (CWS) is seeking an experienced Network Administrator to support the installation, maintenance, and troubleshooting of agency-wide networks, including Wide Area Networks (WANs) and Local Area Networks (LANs). This role is integral in ensuring network performance, managing infrastructure, and providing production support. The ideal candidate will possess strong technical expertise in network systems and protocols and be skilled in resolving complex issues to maintain a reliable IT environment.
Key Tasks & Responsibilities
  • Network Installation and Maintenance
  • Support the installation, implementation, and troubleshooting of WANs and LANs.
  • Assist in designing and managing WAN infrastructure, ensuring efficient operations and scalability.
  • Provide second-level problem identification, diagnosis, and resolution of network issues.
  • Support network cabling and infrastructure setup and maintenance.
  • Production Support
  • Manage day-to-day network operations, including performance monitoring and issue resolution.
  • Coordinate with circuit and hardware vendors for problem resolution.
  • Escalate and communicate network status updates to agency management and internal customers.
  • Unified Communications & Video Teleconferencing
  • Provide support for unified communications systems and video teleconferencing solutions.
  • Network Performance Monitoring
  • Monitor network performance to ensure optimal reliability and efficiency.
  • Manage segment provisioning, IP address allocation, Network Access Control (NAC), and IPv6 implementation.
  • Technical Consultation and Documentation
  • Provide technical advice and guidance to team members and internal stakeholders.
  • Maintain detailed documentation of network configurations, changes, and processes.
Education & Experience
  • Education
  • Bachelor's degree in Computer Science, Information Technology Management, Engineering, or a related field.
  • Four years of relevant experience may substitute for the educational requirement.
  • Experience
  • 5-7 years of experience in WAN and LAN installation, troubleshooting, and maintenance.
  • Proven experience providing production support, including monitoring and resolving network issues.
  • Familiarity with dispatching and coordinating circuit and hardware vendors.
  • Technical Skills
  • Strong knowledge of software systems, network architectures, and communication protocols such as TCP/IP.
  • Experience with network performance monitoring tools like SolarWinds.
  • Proficiency in cabling, infrastructure support, and unified communications.
Certifications
  • Relevant certifications such as CCNA, CCNP, or CCIE preferred.
  • ITIL certification v4 preferred.
Security Clearance
  • Applicants must be eligible to obtain Public Trust clearance.
Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)
  • Potential hybrid work available for this position.
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected].
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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