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Network Support Jobs in Columbus, OH (NOW HIRING)

Provides first-line technical support to approximately 150 users in the utilization of hardware ... Travel within branch network to deliver and setup computer hardware and peripherals. * Update and ...

Foxhole Technology is a recognized leader in cybersecurity and IT support for federal agencies. They are seeking a mission-focused Mid-Level Network Administrator to manage and secure network ...

Foxhole Technology is a recognized leader in providing cybersecurity and IT support for federal ... They are seeking a mission-focused and technically capable Mid-Level Network Administrator to ...

This role supports network changes and store initiatives in partnership with vendors and multi-functional teams, and assists Senior Engineers and Tech Leads on projects while contributing to ...

This role supports network changes and store initiatives in partnership with vendors and multi-functional teams, and assists Senior Engineers and Tech Leads on projects while contributing to ...

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Network Support information

See Columbus, OH salary details

$14

$25

$36

How much do network support jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for network support in Columbus, OH is $25.48, according to ZipRecruiter salary data. Most workers in this role earn between $22.50 and $27.40 per hour, depending on experience, location, and employer.

What is the difference between Network Support vs Network Administrator?

AspectNetwork SupportNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA (often)CompTIA Network+, Cisco CCNA, sometimes higher certifications
Work EnvironmentHelpdesk, troubleshooting, user support, often in IT support teamsNetwork management, configuration, maintenance, often in IT departments
ResponsibilitiesAssist users, troubleshoot network issues, basic setupDesign, implement, monitor, and maintain network infrastructure
Employer & Industry UsageHelpdesk roles, small to medium businesses, IT support firmsLarge organizations, enterprise networks, government agencies

Network Support focuses on troubleshooting and assisting users with network issues, often in a helpdesk setting. Network Administrators handle the design, configuration, and maintenance of network infrastructure. While both roles require similar certifications and work in related environments, Network Support is more user-focused, whereas Network Administrators manage the overall network health and performance.

What is a Network Support role?

A Network Support professional is responsible for maintaining, troubleshooting, and supporting computer networks within an organization. Their duties include ensuring network connectivity, resolving network-related issues, and assisting with hardware and software configurations. They also monitor network performance, perform upgrades, and provide technical support to users. Network Support specialists play a crucial role in keeping business operations running smoothly by ensuring reliable and secure network infrastructure.

What are some common challenges faced by Network Support professionals, and how can they be addressed?

Network Support professionals often encounter challenges such as troubleshooting complex connectivity issues, managing hardware failures, and staying updated with rapidly evolving technologies. These challenges can be addressed by developing strong analytical skills, maintaining detailed documentation, and participating in ongoing training or certification programs. Collaboration with other IT teams and clear communication with end-users are also crucial for resolving issues efficiently and minimizing downtime.

What are the key skills and qualifications needed to thrive as a Network Support professional, and why are they important?

To thrive as a Network Support professional, you need a solid understanding of computer networking, troubleshooting, and network security, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and diagnostic software is essential for managing and resolving technical issues efficiently. Strong analytical thinking, communication skills, and patience are vital soft skills for diagnosing problems and assisting users. These competencies ensure reliable network performance, minimize downtime, and provide effective support to maintain organizational productivity.

What jobs pay $500,000 a year in the US?

In the field of network support, high-paying roles such as senior network architects, chief information officers, or network consulting executives can reach or exceed $500,000 annually, especially with extensive experience, advanced certifications, and leadership responsibilities. These positions often require specialized skills, strategic planning, and managing large-scale IT infrastructure or teams.

What jobs pay $10,000 a month without a degree?

Network support roles typically do not pay $10,000 a month without specialized experience or certifications. High-paying tech jobs such as network architects, cybersecurity specialists, or cloud engineers may reach that level, but they usually require relevant skills, certifications, and experience rather than just a degree. Many of these roles involve working with complex systems, troubleshooting, and ongoing professional development.

What does a network support do?

A network support professional maintains and troubleshoots computer networks, including local area networks (LANs), wide area networks (WANs), and internet connections. They install, configure, and monitor network hardware and software, often using tools like network analyzers, and may hold certifications such as CompTIA Network+ or Cisco CCNA. Their role ensures network reliability, security, and performance for organizations.

What is a network support job?

A network support job involves maintaining, troubleshooting, and managing computer networks to ensure reliable connectivity and security. Professionals in this role often work with network hardware, software, and tools like routers, switches, and diagnostic programs, and may hold certifications such as CompTIA Network+ or Cisco CCNA.
What are the most commonly searched types of Network Support jobs in Columbus, OH? The most popular types of Network Support jobs in Columbus, OH are:
What are popular job titles related to Network Support jobs in Columbus, OH? For Network Support jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Network Support jobs in Columbus, OH look for? The top searched job categories for Network Support jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Network Support jobs? Cities near Columbus, OH with the most Network Support job openings:
Infographic showing various Network Support job openings in Columbus, OH as of June 2026, with employment types broken down into 74% Full Time, 21% Part Time, and 5% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $52,999 per year, or $25.5 per hour.
Network Support Technician

Network Support Technician

Sutton Bank

Columbus, OH • On-site

Full-time

Posted 23 hours ago


Job description

Summary:

Responsible for maintaining and supporting the daily operations of the Bank's local (LAN) and wide (WAN) area networks. Provides first-line technical support to approximately 150 users in the utilization of hardware, software and interfaces. Troubleshoots problems relating to Windows, Active Directory Services, VMware, Microsoft Office, SQL, and Exchange servers and implements a timely resolution or escalation as required. Assists in designing training programs in order to educate users on software, operating systems, interfaces and hardware. Provides support to end users in all areas of PC use.

Qualifications:

Education: Associate's Degree in Computer Science.

Licenses/Certifications: Valid Ohio's Driver's License.

Experience: Two years of related experience and/or training, or equivalent combination of education and experience. Demonstrated experience in supporting end-users operating in a Windows/Active Directory environment.

Essential Functions:

  • Provide Level One helpdesk support -- provide exceptional customer service by working closely with end users to resolve issues pertaining to software, hardware, operating systems and interfaces. Answer questions and demonstrate proper utilization of systems.
  • Diagnose problems with and coordinate repair of computer equipment, including servers, users' desktops, and peripherals.
  • Assist System Administrator(s) and vendors with installations, maintenance/repair, and troubleshooting for issues related to Active Directory, Exchange Server, and LAN/WAN set-up.
  • Assist with the initial configuration, installation, and maintenance of computer systems including servers and user desktops.
  • Review, evaluate and recommend hardware and/or software enhancements. Analyze best practices and keep abreast of changes within the computer industry.
  • Travel within branch network to deliver and setup computer hardware and peripherals.
  • Update and maintain technical databases to record and track problems, equipment and software inventory, maintenance and backup logs.
  • Perform testing on new or repaired systems, equipment and applications.
  • Perform maintenance and system upgrades as needed.
  • Work on assigned projects as needed, meet applicable deadlines, and report status to management timely.

Knowledge/Skills/Abilities:

  • The ability to communicate effectively and clearly, both in verbal and written communications.
  • Excellent interpersonal skills.
  • Strong knowledge of the business area that is being supported.
  • Self-directed and motivated.
  • The ability to manage multiple tasks.
  • Excellent problem-solving skills.
  • Technical writing.
  • Ability to work with mathematical concepts such as probability, statistical reference, fundamentals of plan and solid geometry and trigonometry. Ability to apply mathematical concepts to practical situations.
  • Ability to read, analyze and comprehend general business periodicals, professional journals, technical procedures, audit reports, or governmental regulations.
  • Ability to respond to common inquiries or complaints from employees, vendors and management staff.
  • Ability to effectively present information to individuals one-on-one or a small group setting.
  • Ability to articulate technical concepts to end-users. Ability to write user guides/manuals.

Sutton Bank is an equal employment opportunity employer.Employment decisions are made without regard todisability,veteran status,race, color, religion, sex, sexual orientation, gender identity, national origin, age, or genetic information.