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Network Support Jobs in Pennsylvania (NOW HIRING)

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All JobsNetwork Support JobsNetwork Support Jobs in Pennsylvania

Network Support information

See Pennsylvania salary details

$14

$26

$37

How much do network support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for network support in Pennsylvania is $26.44, according to ZipRecruiter salary data. Most workers in this role earn between $23.37 and $28.41 per hour, depending on experience, location, and employer.

What is a network support?

A Network Support professional is responsible for maintaining, troubleshooting, and supporting computer networks within an organization. Their duties include ensuring network connectivity, resolving network-related issues, and assisting with hardware and software configurations. They also monitor network performance, perform upgrades, and provide technical support to users. Network Support specialists play a crucial role in keeping business operations running smoothly by ensuring reliable and secure network infrastructure.

What are the key skills and qualifications needed to thrive as a network support professional?

To thrive as a Network Support professional, you need a solid understanding of computer networking, troubleshooting, and network security, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and diagnostic software is essential for managing and resolving technical issues efficiently. Strong analytical thinking, communication skills, and patience are vital soft skills for diagnosing problems and assisting users. These competencies ensure reliable network performance, minimize downtime, and provide effective support to maintain organizational productivity.

What are some common challenges faced by network support professionals, and how can they be addressed?

Network Support professionals often encounter challenges such as troubleshooting complex connectivity issues, managing hardware failures, and staying updated with rapidly evolving technologies. These challenges can be addressed by developing strong analytical skills, maintaining detailed documentation, and participating in ongoing training or certification programs. Collaboration with other IT teams and clear communication with end-users are also crucial for resolving issues efficiently and minimizing downtime.

What is the difference between Network Support vs Network Administrator?

AspectNetwork SupportNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA (often)CompTIA Network+, Cisco CCNA, sometimes higher certifications
Work EnvironmentHelpdesk, troubleshooting, user support, often in IT support teamsNetwork management, configuration, maintenance, often in IT departments
ResponsibilitiesAssist users, troubleshoot network issues, basic setupDesign, implement, monitor, and maintain network infrastructure
Employer & Industry UsageHelpdesk roles, small to medium businesses, IT support firmsLarge organizations, enterprise networks, government agencies

Network Support focuses on troubleshooting and assisting users with network issues, often in a helpdesk setting. Network Administrators handle the design, configuration, and maintenance of network infrastructure. While both roles require similar certifications and work in related environments, Network Support is more user-focused, whereas Network Administrators manage the overall network health and performance.

What are the most commonly searched types of Network Support jobs in Pennsylvania?

The most popular types of Network Support jobs in Pennsylvania are:

What are popular job titles related to Network Support jobs in Pennsylvania?

For Network Support jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Network Support jobs in Pennsylvania look for?

The top searched job categories for Network Support jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Network Support jobs?

Cities in Pennsylvania with the most Network Support job openings:

Network Support jobs near you
Infographic showing various Network Support job openings in Pennsylvania as of August 2026, with employment types broken down into 81% Full Time, 6% Part Time, and 13% Contract. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $55,002 per year, or $26.4 per hour.

Network Support Engineer

Dagostino Electronic Services, Inc.

Pittsburgh, PA • On-site

Full-time

Re-posted 22 days ago

Job description

Description

The Network Support Engineer is responsible for the support and troubleshooting of networking, data, and wireless network solutions. You will be a part of the Networking Division team that is responsible for providing technical support and final commissioning of customer systems.

Requirements

    Handle customer support cases with and resolve issues in a professional and timely manner.

    Develop and execute client specific solutions and propose new ways to approach existing challenges.

    Ability to independently prioritize issues to provide efficient resolution based on need.

    Create and update all documentation for systems, configurations, and pertinent information for customers, and then upload the  documents to appropriate internal storage systems.

    Create backups and validate documentation when accessing client equipment and making configuration changes.

    Verify all products are properly registered and support contracts assigned.

    Provide guidance for customers on common issue and root cause analysis.

    Working collaboratively with installation, project management, support and engineering teams.

    Perform system wiring and terminations, as required.

    Complete timecard entries on daily basis with notes to update management on project status.

    Keep customers up to date on a regular basis using the DES ticketing system.

    Work with manufacturers to escalate and resolve issues.

    Provide assistance for support cases with remote and on-site technical support for existing customers and systems.

    Stay current on all manufacturer and industry certifications.

    Help provide internal support for basic troubleshooting, system backups, and archiving.

    Provide support for company network/telephony applications, and create user accounts for new users.

    Find proper resolution for customer problems with security and long-term maintenance in mind.

Essential Skills and Experience

    Strong working knowledge of networking, Desktop and Server OS, wireless networking, and firewalls.

    Associate degree in telecommunications, technology or related field preferred.

    Excellent communication and interpersonal skills.

    Highly motivated self-starter who takes initiative with minimal supervision.

    Independent, driven personality to stay on top of issues and communications.

    Applicants must be currently authorized to work in the United States on a full-time basis.

    Visa sponsorship is not available for this position.

    This is a full-time, in-person position, and candidates must be able to work from our office located in Pittsburgh, Pennsylvania.

We offer a full compensation and benefits structure. Join the team that is the preferred technology provider of the Pittsburgh Steelers and winner of numerous customer satisfaction and top work places awards.

EOE


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