ZipRecruiter

Log In

1

Network Support Manager Jobs in Pennsylvania (NOW HIRING)

Northrop Grumman Corporation

Works through the ticket queue without intervening management direction (self-motivated). * Possess ... Provides technical support for computers and associated network diagnostics, identifies, isolates ...

next page

Showing results 1-20

All JobsNetwork Support JobsNetwork Support Manager JobsNetwork Support Manager Jobs in Pennsylvania

Network Support Manager information

See Pennsylvania salary details

$67.2K

$87.1K

$103.2K

How much do network support manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for network support manager in Pennsylvania is $87,108.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,700.00 and $95,700.00 per year, depending on experience, location, and employer.

What does a network support manager do?

A Network Support Manager oversees the operation and maintenance of an organization's computer networks. They manage a team of network support specialists to ensure network reliability, troubleshoot issues, and implement improvements. Their responsibilities also include planning network upgrades, ensuring cybersecurity measures are in place, and coordinating with other IT departments. Network Support Managers play a critical role in minimizing downtime and maintaining efficient IT infrastructure.

How does a network support manager typically collaborate with other IT teams to resolve complex network issues?

A Network Support Manager often works closely with system administrators, cybersecurity teams, and software engineers to diagnose and resolve complex network problems. This collaboration may involve coordinating troubleshooting efforts, sharing network performance data, and developing cross-functional solutions to ensure minimal downtime. Regular meetings and clear communication channels are essential to align on incident response and long-term network improvement strategies. This team-oriented approach helps maintain a stable and secure network environment.

What are the key skills and qualifications needed to thrive as a network support manager, and why are they important?

To thrive as a Network Support Manager, you need a strong background in network infrastructure, troubleshooting, and team leadership, often supported by a bachelor's degree in IT or a related field. Familiarity with tools like Cisco IOS, network monitoring systems, and certifications such as CCNA or CompTIA Network+ are typically required. Excellent communication, problem-solving abilities, and organizational skills are crucial soft skills for effectively managing teams and responding to network issues. These skills and qualifications are essential to ensure reliable network operations, minimize downtime, and lead support teams efficiently.

What is the difference between Network Support Manager vs Network Administrator?

AspectNetwork Support ManagerNetwork Administrator
CertificationsCCNA, CompTIA Network+, Cisco certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentOversees support teams, manages network issues, strategic planningMaintains and configures network hardware and software, performs troubleshooting
Employer & Industry UsageIT support companies, large organizations, managed service providersCorporate IT departments, small to medium businesses

The main difference is that a Network Support Manager focuses on leading support teams, strategic planning, and overseeing network operations, while a Network Administrator handles day-to-day network maintenance, configuration, and troubleshooting. Both roles require similar certifications but differ in scope and responsibilities.

What are the most commonly searched types of Network Support jobs in Pennsylvania?

The most popular types of Network Support jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Network Support Manager jobs?

Cities in Pennsylvania with the most Network Support Manager job openings:

Network Support Manager jobs near you
Infographic showing various Network Support Manager job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $87,108 per year, or $41.9 per hour.

Network Support Analyst

First Commonwealth Financial

Indiana, PA • On-site

Full-time

Posted 13 days ago

First Commonwealth Bank rating

8.1

Company rating: 8.1 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

65th of 171 rated banks

Job description

Responsibilities include support and installation of devices within assigned region. Daily job duties include resolution of technical issues with PC's, network hardware, and applications. Supports team members on problem resolutions and procedure development.

Works with project teams to assist with roll out of new or upgraded software and hardware installations. Works with other team members to complete installation and upgrades of new or existing devices as well as completion of necessary departmental paperwork to support the functions of the department. Position may require non-traditional working hours to support projects.

Participates in an off-hours on-call rotation as assigned by management. Maintains and develops procedures to support departmental processes. Provides cross-training for co-workers as needed.

Provides 7x24 support as needed. Participates on project teams as assigned including the development and management of project components.
Essential Job Responsibilities____________________________________
1.Responsible for support and installation of devices within assigned region.
2.Daily job duties include resolution of technical issues with PC's, network hardware, and applications


3.Supports team members on problem resolutions and procedure development.
4.Works with project teams to assist with roll out of new or upgraded software and hardware installations.
5.Works with other team members to complete installation and upgrades of new or existing devices as well as completion of necessary departmental paperwork to support the functions of the department


6.Participates in an off-hours on-call rotation as assigned by management.
7.Position may require non-traditional working hours to support projects.
8.Maintains and develops procedures to support departmental processes


9.Provides cross-training for co-workers as needed.
10.Participates in project teams as assigned including the development and management of project components.
11.Provides 7x24 support as needed.
Bona Fide Occupational Qualifications_____________________________
1.Minimum of one (1) to three (3) years of IT experience preferred; experience in banking industry is a plus.
2.Experience with Microsoft Office products and network technologies are required; Experience with Microsoft operating systems, Microsoft Active Directory, firewall, IDS, and security hardware are preferred


3.A High School diploma or equivalent required. Associate's or Bachelor's degree in information systems or related field preferred.
4.Travel as necessary for training, participation in user conferences, special projects, business resumption, etc.

What First Commonwealth Bank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply