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Entry Level Network Support Jobs in Pennsylvania

Oxford Solutions

Entry Level Recruiter

Pittsburgh, PA · On-site

$34K - $45K/yr

Source candidates through various channels, including our internal database, LinkedIn, networking ... Extensive training program to support your professional growth and develo * pment.Opportunities for ...

New

USLI

Entry Level Sales Representative

Allentown, PA · On-site

Networking: Connect with fellow program participants from around the country, gaining valuable ... We actively encourage open dialogue on diversity, equity, inclusion, and belonging to support a ...

USLI

Entry Level Sales Representative

Wayne, PA · On-site

Networking: Connect with fellow program participants from around the country, gaining valuable ... We actively encourage open dialogue on diversity, equity, inclusion, and belonging to support a ...

USLI

Entry Level Sales Representative

Pittsburgh, PA · On-site

Networking: Connect with fellow program participants from around the country, gaining valuable ... We actively encourage open dialogue on diversity, equity, inclusion, and belonging to support a ...

USLI

Entry Level Sales Representative

Bethlehem, PA · On-site

Networking: Connect with fellow program participants from around the country, gaining valuable ... We actively encourage open dialogue on diversity, equity, inclusion, and belonging to support a ...

USLI

Entry Level Sales Representative

Harrisburg, PA · On-site

Networking: Connect with fellow program participants from around the country, gaining valuable ... We actively encourage open dialogue on diversity, equity, inclusion, and belonging to support a ...

USLI

Entry Level Sales Representative

Easton, PA · On-site

Networking: Connect with fellow program participants from around the country, gaining valuable ... We actively encourage open dialogue on diversity, equity, inclusion, and belonging to support a ...

AHEAD

Senior Pre-Sales Engineer - Network

Philadelphia, PA

$104K - $143K/yr

Support the sales teams during engagements by providing advice and solutions or proposals optimized ... Participates in mentorship of entry-level team members * Possesses strong, detailed product ...

AHEAD

Senior Pre-Sales Engineer - Network

Philadelphia, PA

$104K - $143K/yr

Support the sales teams during engagements by providing advice and solutions or proposals optimized ... Participates in mentorship of entry-level team members * Possesses strong, detailed product ...

Year Up United

$525/wk

... networking skills, resume building, ongoing support and guidance to help you launch your career ... During the internship phase, Year Up United students earn an educational stipend of $525 per week.

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All JobsNetwork Support JobsEntry Level Network Support JobsEntry Level Network Support Jobs in Pennsylvania

Entry Level Network Support information

What is an entry level network support role?

Entry Level Network Support roles involve assisting in the maintenance, troubleshooting, and monitoring of computer networks within an organization. Professionals in this position typically help ensure network connectivity, resolve basic technical issues, and provide support to end-users under the supervision of more experienced IT staff. These roles are ideal for individuals starting their career in IT, as they offer hands-on experience with hardware, software, and network operations. Responsibilities may include setting up network devices, responding to support tickets, and documenting issues and solutions.

What are the key skills and qualifications needed to thrive as an entry level network support professional?

To thrive as an Entry Level Network Support professional, you need a solid understanding of networking fundamentals, troubleshooting skills, and often a relevant associate degree or certifications like CompTIA Network+. Familiarity with network monitoring tools, basic command-line utilities, and ticketing systems is commonly required. Strong problem-solving abilities, attention to detail, and effective communication help you resolve issues efficiently and provide quality support. These skills are crucial for maintaining network reliability, minimizing downtime, and ensuring smooth IT operations.

What are some typical challenges faced by entry level network support professionals, and how can they effectively overcome them?

Entry level network support professionals often encounter challenges such as troubleshooting unfamiliar network issues, managing multiple support requests simultaneously, and keeping up with evolving technologies. To overcome these, it's important to develop strong problem-solving skills, maintain clear communication with team members and users, and proactively seek opportunities for hands-on learning. Regular collaboration with more experienced colleagues and participating in training sessions can also help build confidence and technical expertise in this fast-paced environment.

What is the difference between Entry Level Network Support vs Network Technician?

AspectEntry Level Network SupportNetwork Technician
CertificationsCompTIA Network+, Cisco CCNA (basic)CompTIA Network+, Cisco CCNA, or higher
Work EnvironmentHelp desk, support teams, small to medium networksFieldwork, troubleshooting, network installation
ResponsibilitiesBasic troubleshooting, user support, network monitoringNetwork setup, hardware configuration, advanced troubleshooting

Entry Level Network Support roles focus on assisting users and monitoring networks, often requiring basic certifications like CompTIA Network+ or Cisco CCNA. Network Technicians typically perform more hands-on hardware and network setup, with similar or higher certification requirements. Both roles are essential in maintaining network infrastructure but differ mainly in scope and complexity.

What are the most commonly searched types of Network Support jobs in Pennsylvania?

The most popular types of Network Support jobs in Pennsylvania are:

What are popular job titles related to Entry Level Network Support jobs in Pennsylvania?

For Entry Level Network Support jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Entry Level Network Support jobs in Pennsylvania look for?

The top searched job categories for Entry Level Network Support jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Entry Level Network Support jobs?

Cities in Pennsylvania with the most Entry Level Network Support job openings:

Entry Level Network Support jobs near you
Infographic showing various Entry Level Network Support job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Field Support Technician

St. Luke's University Health Network

Allentown, PA • On-site

$19.50 - $26.75/hr

Full-time

Posted 5 days ago

Job description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.The Field Support Technician is a Tier-1 member of the Customer Support Team with the Information Technology Department. The position is intended as an entry-level IT role incorporating service responsibilities and assignments that expose and build experiences and skills of employees across the various IT technical support fields. This position requires excellent customer service skills, a strong technical aptitude and drive, combined with general knowledge and experience in computer and/or telecommunications/phone related support; electrical/data/phone cabling experience in construction environments and/or related education/training in computer or telecommunications related technologies. The Field Support Technician will be assigned to one of the IT Departments' Technical Services Teams responsible for providing operational maintenance and project support functions for the organization. He/She will participate on Team Support assignments across a range of service functions. This may include but is not limited to, general support related to Data/Voice cable plant installations; PC Desktops; LAN connectivity; device and equipment refresh/replacement; Phone devices and systems; Customer/User and department MACs (Move/Adds/Changes) and various project work. He/She will perform service tasks related to cable terminations and certifications, routine equipment/device repair and replacement, configuration/set up, Help Desk and user administration services/documentation, inventory upkeep, firmware updates, software maintenance, security related protections as well as assisting with problem resolution as it relates to St. Luke's Hospital and Health Network Information Technology Systems and Network Support. The Field Support Technician ensures continuity by coordinating support tasks through a Team Leader, under the direction of a Manager. He/She is expected to follow service related best practices with timely updates of assigned work activities in the Help Desk, Change Management and @TASK-Project Management systems. The Field Support Technician expected work schedule covers primary business hours with periodic non-business hour work (i.e. early mornings, evenings, nights) flexed to meet Health Care Customer service demands. This includes participation in On Call Support rotation under the IT Department's Incident Management program.

JOB DUTIES AND RESPONSIBILITIES:

  • Takes direction, functions well as part of a team, sharing workload and taking guidance on support functions from team leaders and management.
  • Performs hardware/software installations, upgrades/repairs and follows on work activities.
  • Troubleshoots, researches and solves technically challenging problems.
  • Generates/updates appropriate documentation as per policy and procedure.  Including related configurations, inventory administration, processes and service records.
  • Proactively communicates services, changes and procedures with customers and teams.
  • Performs technical services related to various technology support functions (i.e. Cable installation, termination testing & certification performing cable installation, PC/Printer hardware/software installation, upgrades, replacement and repair).
  • Makes technical modifications under Change Management Program guidelines, prior to release into a production environment.
  • Generates timely and accurate updates to Work Order Dispatch/tracking Applications.
  • Creates appropriate documentation as per policy and procedure, including equipment configurations, mapping, inventory, processes and service records.
  • Creates/routes reports as required by management and regulatory agencies.
  • Maintains current knowledge of technology by attending appropriate continuing education training/seminars and reading related periodicals.
  • Rotates periodically with Incident Management 24x7 hospital On Call support team.

PHYSICAL AND SENSORY REQUIREMENTS:

Sitting for up to 7 hours per day, 4 hours at a time; standing for up to 7 hours per day, 4 hours at a time; walking for up to 2 hours a day, 1 hour at a time.  Requires crouching, kneeling, and lifting of objects weighing up to 60 pounds, pushing objects weighing up to 80 pounds.  Requires hand and finger dexterity to perform repairs of small equipment and to use computer equipment.  Seeing as it relates to general, near, color, and peripheral vision.  Hearing as it relates to normal and telephone conversations.

EDUCATION:

Military/Vocational Technical Training and Certification and/or related Associates Degree in Electrical engineering - Fiber Optics/Low Voltage -Wire System Management (or related field) or equivalent work experience is preferred.

TRAINING AND EXPERIENCE:

On to two (1 - 2) years of technical service and support experience in one of the following areas: PC -Desktop/Applications; Phone-Telecommunications/cable installation/Electrical is preferred.

Application and Operating System Experience:  Working knowledge with MS Office 2000-2007 Products are preferred. Microsoft XP - 2007 Operating System & driver maintenance experience is preferred.

Hardware Experience:  Data/Voice Cable installation/termination and certification experience is preferred. Electronic equipment set up; PC and Phone repair experience is preferred.

Please complete your application using your full legal name andcurrent home address. Be sure toincludeemployment history forthe past seven (7) years, including your present employer. Additionally, you areencouraged to upload a current resume, including all work history, education, and/or certifications andlicenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer.

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