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Entry Level Network Support Jobs in Philadelphia, PA

USLI

Entry Level Sales Representative

Medford, NJ · On-site

$40K - $60K/yr

Networking: Connect with fellow program participants from around the country, gaining valuable ... We actively encourage open dialogue on diversity, equity, inclusion, and belonging to support a ...

USLI

Entry Level Sales Representative

Marlton, NJ · On-site

$40K - $60K/yr

Networking: Connect with fellow program participants from around the country, gaining valuable ... We actively encourage open dialogue on diversity, equity, inclusion, and belonging to support a ...

USLI

Entry Level Sales Representative

Wayne, PA · On-site

Networking: Connect with fellow program participants from around the country, gaining valuable ... We actively encourage open dialogue on diversity, equity, inclusion, and belonging to support a ...

AHEAD

Senior Pre-Sales Engineer - Network

Philadelphia, PA · On-site

$99K - $136K/yr

Support the sales teams during engagements by providing advice and solutions or proposals optimized ... Participates in mentorship of entry-level team members * Possesses strong, detailed product ...

AHEAD

Senior Pre-Sales Engineer - Network

Philadelphia, PA · On-site

$104K - $143K/yr

Support the sales teams during engagements by providing advice and solutions or proposals optimized ... Participates in mentorship of entry-level team members * Possesses strong, detailed product ...

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All JobsNetwork Support JobsEntry Level Network Support JobsEntry Level Network Support Jobs in Philadelphia, PA

Entry Level Network Support information

See Philadelphia, PA salary details

$15

$26

$37

How much do entry level network support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for entry level network support in Philadelphia, PA is $26.62, according to ZipRecruiter salary data. Most workers in this role earn between $23.51 and $28.61 per hour, depending on experience, location, and employer.

What is an entry level network support role?

Entry Level Network Support roles involve assisting in the maintenance, troubleshooting, and monitoring of computer networks within an organization. Professionals in this position typically help ensure network connectivity, resolve basic technical issues, and provide support to end-users under the supervision of more experienced IT staff. These roles are ideal for individuals starting their career in IT, as they offer hands-on experience with hardware, software, and network operations. Responsibilities may include setting up network devices, responding to support tickets, and documenting issues and solutions.

What are the key skills and qualifications needed to thrive as an entry level network support professional?

To thrive as an Entry Level Network Support professional, you need a solid understanding of networking fundamentals, troubleshooting skills, and often a relevant associate degree or certifications like CompTIA Network+. Familiarity with network monitoring tools, basic command-line utilities, and ticketing systems is commonly required. Strong problem-solving abilities, attention to detail, and effective communication help you resolve issues efficiently and provide quality support. These skills are crucial for maintaining network reliability, minimizing downtime, and ensuring smooth IT operations.

What are some typical challenges faced by entry level network support professionals, and how can they effectively overcome them?

Entry level network support professionals often encounter challenges such as troubleshooting unfamiliar network issues, managing multiple support requests simultaneously, and keeping up with evolving technologies. To overcome these, it's important to develop strong problem-solving skills, maintain clear communication with team members and users, and proactively seek opportunities for hands-on learning. Regular collaboration with more experienced colleagues and participating in training sessions can also help build confidence and technical expertise in this fast-paced environment.

What is the difference between Entry Level Network Support vs Network Technician?

AspectEntry Level Network SupportNetwork Technician
CertificationsCompTIA Network+, Cisco CCNA (basic)CompTIA Network+, Cisco CCNA, or higher
Work EnvironmentHelp desk, support teams, small to medium networksFieldwork, troubleshooting, network installation
ResponsibilitiesBasic troubleshooting, user support, network monitoringNetwork setup, hardware configuration, advanced troubleshooting

Entry Level Network Support roles focus on assisting users and monitoring networks, often requiring basic certifications like CompTIA Network+ or Cisco CCNA. Network Technicians typically perform more hands-on hardware and network setup, with similar or higher certification requirements. Both roles are essential in maintaining network infrastructure but differ mainly in scope and complexity.

What are the most commonly searched types of Network Support jobs in Philadelphia, PA?

The most popular types of Network Support jobs in Philadelphia, PA are:

What are popular job titles related to Entry Level Network Support jobs in Philadelphia, PA?

For Entry Level Network Support jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Entry Level Network Support jobs in Philadelphia, PA look for?

The top searched job categories for Entry Level Network Support jobs in Philadelphia, PA are:

Entry Level Network Support jobs near you
Infographic showing various Entry Level Network Support job openings in Philadelphia, PA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $55,369 per year, or $26.6 per hour.

Entry Level Network Support Specialist

Hamilton, NJ • On-site

Genesis Global Group
See more jobs at Genesis Global Groupexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Essential Functions:
  • Customer service and communication skills: Translating technical concepts and terms into clear verbose instructions for our end-users and clients keeping patience and empathy in mind throughout.
  • Troubleshooting hardware and software issues: Diagnose and resolve or escalate reported issues across all computers, printers, mobile devices and associated peripherals within the organization.
  • Cloud Computing: Familiarity with Exchange Online, Sharepoint, OneDrive, Azure AD, creating users, mailboxes, distribution and security groups.
  • Proficiency in navigating, deploying and triaging of Windows operating systems.
  • Active Directory/Windows Domain: Clear understanding in the basic functions of a Windows domain and daily upkeep of users, groups, object with Microsoft Active Directory.
  • Network fundamentals: Knowledge of basic networking protocols, IP addressing, DNS, DHCP and the techniques needed to properly diagnose and maintain devices relying on these fundamentals.
  • Remote Support: Knowledge and experience in supporting end-users and non-human devices with remote connectivity software.
  • Cybersecurity Awareness: Familiarity with best practices surrounding threat detection software, multi-factor authentication, methods for identifying and reporting potential threats, and resilience against social engineering.

Additional Responsibilities:
  • Performs other similar or related duties as required or assigned.

Job Qualifications: General Knowledge, Skills, and Abilities (KSA's) required
  • Strong troubleshooting skills with server, client and cloud environments
  • Working knowledge with DHCP, DNS, Active Directory, Microsoft Exchange
  • Willingness to learn specialized inhouse software

Physical Demands: Physical, Mental and workplace Environment Conditions
  • The employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand and walk.
  • The employee must regularly lift and/or move up to 5 lbs and occasionally lift and/or move up to 20 lbs.
  • Specific vision abilities required by this job include: close vision, distance vision, color vision & focus.

Working Conditions: Workplace Environment Conditions
  • Normal Office Environment
  • The noise level in this environment is usually mild to moderate

Education and Experience:
  • Technical School Diploma or College degree
  • A+, Network +, MCP or related certification is desirable.
  • 1-2 years of network support experience preferred
  • Background in medical, clinical or diagnostic environment is a plus.

We Offer:
  • Medical, Dental & Vision Insurance
  • Competitive Salary
  • Short and Long Term Disability
  • Life Insurance
  • Dependent Care Flex Spending Account
  • Voluntary Policies (Accident, Hospital Indemnity, Critical Illness & Supplemental STD)
  • Legal Plan & Identity Theft Protection
  • 401(k) Plan
  • Paid Vacation & Holiday
  • Business Casual Environment
  • Credit Union

Visit us at http://www.genesisglobalgrp.com
Genesis Global Group is an equal opportunity employer.

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