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Network Support Jobs in Philadelphia, PA (NOW HIRING)

Genesis Global Group

Be Seen First

Entry Level Network Support Specialist

Hamilton, NJ · On-site

$45K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Entry Level Network Support Specialist Hamilton Township, NJ 08691, USA Essential Functions: * Customer service and communication skills: Translating technical concepts and terms into clear verbose ...

Novacore

Sr. Network Engineer

Conshohocken, PA · Hybrid

$102K - $140K/yr

Recognized as a top workplace, Novacore is a place where ambition is supported, growth is ... The new network will rely on the latest "Zero Trust" technology, SDWAN technology, and threat ...

Cooper University Hospital

Network Analyst

Camden, NJ · On-site

$34 - $56/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This is achieved by monitoring, maintaining, supporting, and optimizing all networked devices, software and associated operating systems. The Network Analyst will apply proven communication ...

Cooper University Hospital

Network Analyst

Camden, NJ · On-site

$56/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This is achieved by monitoring, maintaining, supporting, and optimizing all networked devices, software and associated operating systems. The Network Analyst will apply proven communication ...

Cooper University Hospital

Network Analyst

Camden, NJ

$56/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This is achieved by monitoring, maintaining, supporting, and optimizing all networked devices, software and associated operating systems. The Network Analyst will apply proven communication ...

Cooper University Hospital

Network Analyst

Camden, NJ · On-site

$56/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This is achieved by monitoring, maintaining, supporting, and optimizing all networked devices, software and associated operating systems. The Network Analyst will apply proven communication ...

Ztek Consulting INC

Sr. Network Engineer

Philadelphia, PA · Remote

$106K - $145K/yr

Install, configure, and support EMS (Energy Management Systems) network equipment including Cisco switches, routers, and firewalls. Network Traffic Management and Monitoring * Monitor and manage ...

Aespatech

Network Engineer - Firewalls

Wilmington, DE · On-site

AespaTech offers a variety of IT consulting services to support you in getting the job done as we ... Specific activities will include the deployment/management of corporate network firewalls - Cisco ...

Aespatech

Network Engineer - Firewalls

Wilmington, DE · On-site

AespaTech offers a variety of IT consulting services to support you in getting the job done as we ... Responsible for the support of corporate network WAN/LAN Data Services and associated devices.

MARLIN LEASING CORPORATION

Network Administrator

Mount Laurel, NJ · On-site

$95K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The successful candidate will support server and desktop environments, maintain network operations, administer business-critical systems, and provide responsive technical support across the ...

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All JobsNetwork Support JobsNetwork Support Jobs in Philadelphia, PA

Network Support information

See Philadelphia, PA salary details

$15

$26

$37

How much do network support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for network support in Philadelphia, PA is $26.62, according to ZipRecruiter salary data. Most workers in this role earn between $23.51 and $28.61 per hour, depending on experience, location, and employer.

What is the difference between Network Support vs Network Administrator?

AspectNetwork SupportNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA (often)CompTIA Network+, Cisco CCNA, sometimes higher certifications
Work EnvironmentHelpdesk, troubleshooting, user support, often in IT support teamsNetwork management, configuration, maintenance, often in IT departments
ResponsibilitiesAssist users, troubleshoot network issues, basic setupDesign, implement, monitor, and maintain network infrastructure
Employer & Industry UsageHelpdesk roles, small to medium businesses, IT support firmsLarge organizations, enterprise networks, government agencies

Network Support focuses on troubleshooting and assisting users with network issues, often in a helpdesk setting. Network Administrators handle the design, configuration, and maintenance of network infrastructure. While both roles require similar certifications and work in related environments, Network Support is more user-focused, whereas Network Administrators manage the overall network health and performance.

What is a network support?

A Network Support professional is responsible for maintaining, troubleshooting, and supporting computer networks within an organization. Their duties include ensuring network connectivity, resolving network-related issues, and assisting with hardware and software configurations. They also monitor network performance, perform upgrades, and provide technical support to users. Network Support specialists play a crucial role in keeping business operations running smoothly by ensuring reliable and secure network infrastructure.

How to become a network support specialist?

To become a network support specialist, individuals typically need a high school diploma or equivalent, along with knowledge of networking concepts, protocols, and hardware. Earning industry certifications such as CompTIA Network+ or Cisco CCNA can improve job prospects, and hands-on experience with network troubleshooting and support is highly valued.

What are some common challenges faced by network support professionals, and how can they be addressed?

Network Support professionals often encounter challenges such as troubleshooting complex connectivity issues, managing hardware failures, and staying updated with rapidly evolving technologies. These challenges can be addressed by developing strong analytical skills, maintaining detailed documentation, and participating in ongoing training or certification programs. Collaboration with other IT teams and clear communication with end-users are also crucial for resolving issues efficiently and minimizing downtime.

What are the key skills and qualifications needed to thrive as a network support professional?

To thrive as a Network Support professional, you need a solid understanding of computer networking, troubleshooting, and network security, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and diagnostic software is essential for managing and resolving technical issues efficiently. Strong analytical thinking, communication skills, and patience are vital soft skills for diagnosing problems and assisting users. These competencies ensure reliable network performance, minimize downtime, and provide effective support to maintain organizational productivity.

What are the most commonly searched types of Network Support jobs in Philadelphia, PA?

The most popular types of Network Support jobs in Philadelphia, PA are:

What are popular job titles related to Network Support jobs in Philadelphia, PA?

For Network Support jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Network Support jobs in Philadelphia, PA look for?

The top searched job categories for Network Support jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Network Support jobs?

Cities near Philadelphia, PA with the most Network Support job openings:

Network Support jobs near you
Infographic showing various Network Support job openings in Philadelphia, PA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $55,369 per year, or $26.6 per hour.

Entry Level Network Support Specialist

Genesis Global Group

Hamilton, NJ • On-site

$45K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

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Job description

Entry Level Network Support Specialist

Hamilton Township, NJ 08691, USA

Job Description

Essential Functions:

  • Customer service and communication skills: Translating technical concepts and terms into clear verbose instructions for our end-users and clients keeping patience and empathy in mind throughout.
  • Troubleshooting hardware and software issues: Diagnose and resolve or escalate reported issues across all computers, printers, mobile devices and associated peripherals within the organization.
  • Cloud Computing: Familiarity with Exchange Online, Sharepoint, OneDrive, Azure AD, creating users, mailboxes, distribution and security groups.
  • Proficiency in navigating, deploying and triaging of Windows operating systems.  
  • Active Directory/Windows Domain: Clear understanding in the basic functions of a Windows domain and daily upkeep of users, groups, object with Microsoft Active Directory.
  • Network fundamentals: Knowledge of basic networking protocols, IP addressing, DNS, DHCP and the techniques needed to properly diagnose and maintain devices relying on these fundamentals.
  • Remote Support: Knowledge and experience in supporting end-users and non-human devices with remote connectivity software.
  • Cybersecurity Awareness: Familiarity with best practices surrounding threat detection software, multi-factor authentication, methods for identifying and reporting potential threats, and resilliance against social engineering.

Additional Responsibilities:

  • Performs other similar or related duties as required or assigned.

Job Qualifications:  General Knowledge, Skills, and Abilities (KSA’s) required

  • Strong troubleshooting skills with server, client and cloud environments
  • Working knowledge with DHCP, DNS, Active Directory, Microsoft Exchange
  • Willingness to learn specialized inhouse software

Physical Demands: Physical, Mental and workplace Environment Conditions

  • The employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand and walk.
  • The employee must regularly lift and/or move up to 5 lbs and occasionally lift and/or move up to 20 lbs.
  • Specific vision abilities required by this job include: close vision, distance vision, color vision & focus.

Working Conditions: Workplace Environment Conditions

  • Normal Office Environment
  • The noise level in this environment is usually mild to moderate

Education and Experience:

  • Technical School Diploma or College degree
  • A+, Network +, MCP or related certification is desirable.
  • 1-2 years of network support experience preferred
  • Background in medical, clinical or diagnostic environment is a plus.

We Offer:

  • Medical, Dental & Vision Insurance
  • Competitive Salary
  • Short and Long Term Disability
  • Life Insurance
  • Dependent Care Flex Spending Account
  • Voluntary Policies (Accident, Hospital Indemnity, Critical Illness & Supplemental STD)
  • Legal Plan & Identity Theft Protection
  • 401(k) Plan
  • Paid Vacation & Holiday
  • Business Casual Environment
  • Credit Union

Visit us at http://www.genesisglobalgrp.com

Genesis Global Group is an equal opportunity employer. 

Company Description

Genesis Global Group is a privately held collection of vertically integrated domestic and international companies that delivers deep expertise, objective solutions, customized products and unparalleled service spanning the sectors of biotechnology, health care, manufacturing, real estate, and hospitality.