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Network Support Jobs in Missouri (NOW HIRING)

Menlo | K12itc

Network Administrator

Kansas City, MO

$65K - $80K/yr

Description Job Summary The Network Administrator will ensure reliable and effective data and network infrastructure services through installation, monitoring, maintenance, support, and optimization ...

Menlo | K12itc

Network Administrator

Kansas City, MO · On-site

$65K - $80K/yr

Description Job Summary The Network Administrator will ensure reliable and effective data and network infrastructure services through installation, monitoring, maintenance, support, and optimization ...

Menlo, Inc.

Network Administrator

Kansas City, MO · On-site

$65K - $80K/yr

Job Summary The Network Administrator will ensure reliable and effective data and network infrastructure services through installation, monitoring, maintenance, support, and optimization of all ...

Menlo, Inc.

Network Administrator

Kansas City, MO · On-site

$65K - $80K/yr

Job Summary The Network Administrator will ensure reliable and effective data and network infrastructure services through installation, monitoring, maintenance, support, and optimization of all ...

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All JobsNetwork Support JobsNetwork Support Jobs in Missouri

Network Support information

See Missouri salary details

$13

$24

$35

How much do network support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for network support in Missouri is $24.74, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $26.59 per hour, depending on experience, location, and employer.

What is the difference between Network Support vs Network Administrator?

AspectNetwork SupportNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA (often)CompTIA Network+, Cisco CCNA, sometimes higher certifications
Work EnvironmentHelpdesk, troubleshooting, user support, often in IT support teamsNetwork management, configuration, maintenance, often in IT departments
ResponsibilitiesAssist users, troubleshoot network issues, basic setupDesign, implement, monitor, and maintain network infrastructure
Employer & Industry UsageHelpdesk roles, small to medium businesses, IT support firmsLarge organizations, enterprise networks, government agencies

Network Support focuses on troubleshooting and assisting users with network issues, often in a helpdesk setting. Network Administrators handle the design, configuration, and maintenance of network infrastructure. While both roles require similar certifications and work in related environments, Network Support is more user-focused, whereas Network Administrators manage the overall network health and performance.

What is a network support?

A Network Support professional is responsible for maintaining, troubleshooting, and supporting computer networks within an organization. Their duties include ensuring network connectivity, resolving network-related issues, and assisting with hardware and software configurations. They also monitor network performance, perform upgrades, and provide technical support to users. Network Support specialists play a crucial role in keeping business operations running smoothly by ensuring reliable and secure network infrastructure.

How to become a network support specialist?

To become a network support specialist, individuals typically need a high school diploma or equivalent, along with knowledge of networking concepts, protocols, and hardware. Earning industry certifications such as CompTIA Network+ or Cisco CCNA can improve job prospects, and hands-on experience with network troubleshooting and support is highly valued.

What are some common challenges faced by network support professionals, and how can they be addressed?

Network Support professionals often encounter challenges such as troubleshooting complex connectivity issues, managing hardware failures, and staying updated with rapidly evolving technologies. These challenges can be addressed by developing strong analytical skills, maintaining detailed documentation, and participating in ongoing training or certification programs. Collaboration with other IT teams and clear communication with end-users are also crucial for resolving issues efficiently and minimizing downtime.

What are the key skills and qualifications needed to thrive as a network support professional?

To thrive as a Network Support professional, you need a solid understanding of computer networking, troubleshooting, and network security, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and diagnostic software is essential for managing and resolving technical issues efficiently. Strong analytical thinking, communication skills, and patience are vital soft skills for diagnosing problems and assisting users. These competencies ensure reliable network performance, minimize downtime, and provide effective support to maintain organizational productivity.
What are the most commonly searched types of Network Support jobs in Missouri? The most popular types of Network Support jobs in Missouri are:
What are popular job titles related to Network Support jobs in Missouri? For Network Support jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Network Support jobs in Missouri look for? The top searched job categories for Network Support jobs in Missouri are:
What cities in Missouri are hiring for Network Support jobs? Cities in Missouri with the most Network Support job openings:
Network Support jobs near you
Infographic showing various Network Support job openings in Missouri as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $51,468 per year, or $24.7 per hour.

Network Support Technician

ALLO Fiber

Kansas City, MO • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 29 days ago

ALLO Fiber rating

7.5

Company rating: 7.5 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

48th of 97 rated telecommunications companies

Job description

At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're passionate about being involved and contributing to the success and progress of each of our GIG Communities.
We pursue these passions because ALLO leaders have created a workplace where folks are valued, ideas are heard, and leaders and teammates show up for each other at work and in life.
Responsible for applying in-depth knowledge of the network and networking protocols along with excellent communication skills in order to perform in-depth troubleshooting of all issues that arise. The primary function is to perform escalated network repair, execute tactical projects, and own overall network troubleshooting on issues referred by the General Squad or from other sources. Responsible for resolving application and network problems. In addition to competency in technical areas that are common to the core network and services, each Engineer will serve as subject matter experts in multiple specialized areas.
RESPONSIBILITIES:
  • Understands all network technologies, designs and product offerings in order to troubleshoot and analyze complex network designs/issues and provides short/long term resolution plans.
  • Understands, applies and maintains network standards as documented. Provides technical feedback to engineering concerning design/product changes/enhancements. Performs the responsibilities in a high pressure, short timeline environment, which includes managing and responding to aggressive customers.
  • Manages mid-range projects with minimal supervision including OPS requirements, document reviews, (Method of Procedures) MOP reviews, software and hardware upgrades, maintenance scheduling, etc.
  • Conducts detailed MOP reviews and Event de-confliction to ensure minimal customer impact during scheduled maintenances.
  • Understands, applies and maintains network standards as documented by Engineering.
  • Works with vendors to determine root cause and chronic issues. Creates and implements corrective action plans to address issues.

EDUCATION:
  • Bachelor's Degree or equivalent work/military experience
  • Telecommunications or related field
  • A combination of education and experience is acceptable

EXPERIENCE:
  • At least two years of Engineering/Layer 1-3 Network experience in a Tier 1 or 2 environment
  • TCP/IP knowledge and understanding of Data/IP networks

SKILLS / KNOWLEDGE / ABILITIES:
  • Industry certifications desired: MEF, Cisco, MPLS, Fortinet, VoIP, Video
  • Strong leadership/administrative skills (multitasking, planning, and organizing)
  • Ethernet circuit knowledge
  • Advanced computer skills
  • Strong verbal and written communication skills
  • Strong interpersonal skills
  • Good troubleshooting skills and methodologies
  • Experienced in analyzing issues, distilling and communicating their relevant aspects
  • Ability to identify risks/issues and develop recommendations for resolution
  • Shift work and on-call flexibility
  • Attention to detail

REQUIREMENTS:
  • Remain stationary for extended periods
  • Ability to communicate information
  • Ability to operate a computer
  • Possess/Maintain a valid Driver's License
  • Ability to pass a Fingerprint Based Background Check

People are our passion. At ALLO, we don't treat you like a number. You're a human being.
Get ready to plug into the perks at ALLO:
  • Free internet? You bet. Plus, awesome discounts on other ALLO services.
  • Retirement Plan: The fiber future isn't the only one we care about. We match your 401(k) savings up to 5%.
  • Health and Wellness: Participate in quarterly wellness challenges, and we'll deposit extra cash into your checking or health savings accounts.
  • Benefits: Our benefits include medical, vision, and dental with low employee costs. Not to mention generous Earned Time Off (ETO) program.
  • Sponsorships: Are you passionate about a local fundraiser or philanthropy? We strive to give back to what matters most to our communities.
  • Tuition Assistance: Have a thirst for knowledge? We like that, which is why we're proud to offer assistance with the cost of your tuition.

ALLO is an Equal Opportunity Employer. We are committed to providing opportunities to all applicants and associates without regard to race, color, religion, sex, pregnancy, national origin, age, disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. ALLO believes that diversity and inclusion within our team is critical to our success as a company. We seek to recruit, develop, and retain the most talented people.
Benefit eligibility depends on the position and employment status. The available benefits differ for interns, contingent workers, and part-time team members.
Qualified individuals with disabilities who require reasonable accommodations in order to apply may contact Recruiting at recruiting@allofiber.com.
ALLO is a Drug Free and Tobacco Free Workplace.

What ALLO Fiber employees say

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