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Network Support Jobs in Ohio (NOW HIRING)

Winsupply

Network Support Analyst

Moraine, OH · On-site

Position Summary The purpose of the Network Support Analyst - Tier I is to ensure network connectivity, answer questions, and resolve computer problems for customers via telephone, occasionally in ...

Winsupply

Network Support Analyst

Moraine, OH

Position Summary The purpose of the Network Support Analyst - Tier I is to ensure network connectivity, answer questions, and resolve computer problems for customers via telephone, occasionally in ...

Winsupply

Network Support Analyst

Dayton, OH

Position Summary The purpose of the Network Support Analyst - Tier I is to ensure network connectivity, answer questions, and resolve computer problems for customers via telephone, occasionally in ...

E*Pro, Inc.

Linux + Network Support

Cincinnati, OH · On-site

Linux + Network Support Job Location: Cincinnati, OH Job type: FullTime/Permanent Opportunity * 6-7 Yrs. of Exp When the upgraded versions of the CPS devices are rolled out in November, they expect a ...

Jarrett

Network & Server Support

Orrville, OH · On-site

Network & Server Support Employment Type: Full-time, In-Person, After-hours on-call required Location: Orrville, OH Job Category: Information Technology Jarrett is seeking an experienced and ...

VC5 Consulting

Network Admin - Columbus

Lockbourne, OH · On-site

This role focuses on supporting, maintaining, and troubleshooting enterprise network infrastructure, including firewalls, switches, and wireless access points. The successful candidate will work ...

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All JobsNetwork Support JobsNetwork Support Jobs in Ohio

Network Support information

See Ohio salary details

$14

$25

$35

How much do network support jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for network support in Ohio is $25.08, according to ZipRecruiter salary data. Most workers in this role earn between $22.16 and $26.97 per hour, depending on experience, location, and employer.

What is the difference between Network Support vs Network Administrator?

AspectNetwork SupportNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA (often)CompTIA Network+, Cisco CCNA, sometimes higher certifications
Work EnvironmentHelpdesk, troubleshooting, user support, often in IT support teamsNetwork management, configuration, maintenance, often in IT departments
ResponsibilitiesAssist users, troubleshoot network issues, basic setupDesign, implement, monitor, and maintain network infrastructure
Employer & Industry UsageHelpdesk roles, small to medium businesses, IT support firmsLarge organizations, enterprise networks, government agencies

Network Support focuses on troubleshooting and assisting users with network issues, often in a helpdesk setting. Network Administrators handle the design, configuration, and maintenance of network infrastructure. While both roles require similar certifications and work in related environments, Network Support is more user-focused, whereas Network Administrators manage the overall network health and performance.

What is a Network Support role?

A Network Support professional is responsible for maintaining, troubleshooting, and supporting computer networks within an organization. Their duties include ensuring network connectivity, resolving network-related issues, and assisting with hardware and software configurations. They also monitor network performance, perform upgrades, and provide technical support to users. Network Support specialists play a crucial role in keeping business operations running smoothly by ensuring reliable and secure network infrastructure.

What are some common challenges faced by Network Support professionals, and how can they be addressed?

Network Support professionals often encounter challenges such as troubleshooting complex connectivity issues, managing hardware failures, and staying updated with rapidly evolving technologies. These challenges can be addressed by developing strong analytical skills, maintaining detailed documentation, and participating in ongoing training or certification programs. Collaboration with other IT teams and clear communication with end-users are also crucial for resolving issues efficiently and minimizing downtime.

What are the key skills and qualifications needed to thrive as a Network Support professional, and why are they important?

To thrive as a Network Support professional, you need a solid understanding of computer networking, troubleshooting, and network security, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and diagnostic software is essential for managing and resolving technical issues efficiently. Strong analytical thinking, communication skills, and patience are vital soft skills for diagnosing problems and assisting users. These competencies ensure reliable network performance, minimize downtime, and provide effective support to maintain organizational productivity.
What are the most commonly searched types of Network Support jobs in Ohio? The most popular types of Network Support jobs in Ohio are:
What are popular job titles related to Network Support jobs in Ohio? For Network Support jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Network Support jobs in Ohio look for? The top searched job categories for Network Support jobs in Ohio are:
What cities in Ohio are hiring for Network Support jobs? Cities in Ohio with the most Network Support job openings:
Network Support jobs near you
Infographic showing various Network Support job openings in Ohio as of July 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Hybrid job distribution, with an average salary of $52,165 per year, or $25.1 per hour.
Network Support Analyst

Network Support Analyst

Winsupply

Moraine, OH • On-site

Full-time

Posted 5 days ago

Winsupply rating

7.0

Company rating: 7.0 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

8th of 13 rated diy builders merchants

Job description

Company Description
Winsupply is in the business of creating and enabling entrepreneurs to achieve their dreams through wholesale distribution. Winsupply is a group of over 670 locally-owned companies that operate across a variety of industries, including HVAC, Plumbing, Electrical and more. The purpose of the support services campus is to eliminate obstacles and provide support to help our entrepreneurs succeed. Support service employees assist entrepreneurs in achieving their dreams through finance, accounting, IT, and other back-office operations.
Job Description
Position Summary
The purpose of the Network Support Analyst - Tier I is to ensure network connectivity, answer questions, and resolve computer problems for customers via telephone, occasionally in person, or electronically (remotely). Will provide customer assistance concerning the everyday use of computer hardware and software. Complex/high priority problems are elevated to Tier II Network Support Team Members for resolution when needed, but the Tier 1 Network Support Team Member is responsible for ensuring that an effective solution is provided to the user.
Accountabilities/Responsibilities
  • Monitors, analyzes, and resolves first level incidents related to enterprise network; discovers, diagnoses, troubleshoots, facilitates repair, and reports on problems with network devices
  • Takes client calls and works with remote sites to troubleshoot issues including but not limited to: PC's, Monitors, Cisco IP Phones, Mobile Devices, Viruses, Printers, ISP modems, Web Browsers, Microsoft Office, Email, VPN, Cisco Routers, Cisco Switches, SD-WAN Routers, and EMV Devices
  • Escalates tickets to the Network Operations Center (NOC), when appropriate
  • Follows up on open tickets and keeps in contact with end user until issue is resolved
  • Continues to improve technical knowledge through on-going training and certifications
  • Monitors bandwidth utilization across entire WAN
  • Occasional PC reformats and standard installations
  • Performs additional duties as assigned
  • Ability to work Monday - Friday 9:30am-6:00pm

Competencies for Success
  • Analytical and Critical Thinking
  • Builds Customer Experience
  • Communication
  • Planning and Organizing

Qualifications
Minimum Qualifications
  • Associates or Bachelor's Degree or related experience
  • 1-3 years of related support experience preferred
  • Strong customer services skills
  • Work experience in a call center/help desk environment preferred
  • Strong customer services skills
  • Must possess interpersonal skills necessary to effectively handle customers in a positive, service-oriented fashion
  • Effective written and verbal communication skills
  • Great phone etiquette
  • Working knowledge of Windows operating systems
  • Working knowledge of Apple and Android phones + tablets preferred
  • Working knowledge of Apple Mac devices preferred
  • Good typing skills
  • Detail oriented
  • Good documentation skills
  • Strong adaptation skills
  • Excellent problem-solving skills
  • Must be able to work well with others
  • Must be able to learn and support new and fast-changing technologies
  • Must possess good work habits under pressure

Additional Information
Physical Demands
The physical demands here are representative of those that must be met to successfully perform the essential job functions with or without reasonable accommodations:
  • Sitting for extended periods of time
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components.
  • Ability to work a non-traditional schedule and be on-call for emergency situations
  • May need to travel occasionally

We are committed to inclusion, diversity, and equal employment opportunity, regardless of race, color, ancestry, religion, sex, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status, or any other factor protected by applicable federal, state, or local laws.

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