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Network Support Jobs in Ohio (NOW HIRING)

E*Pro, Inc.

Linux + Network Support

Cincinnati, OH

Linux + Network Support Job Location: Cincinnati, OH Job type: FullTime/Permanent Opportunity * 6-7 Yrs. of Exp When the upgraded versions of the CPS devices are rolled out in November, they expect a ...

Dana

Lead Network Engineer

Maumee, OH

$95K - $132K/yr

Provide handson network engineering support for AMR deployments, including network readiness validation, site surveys, troubleshooting, and postdeployment operational support. * Ensure reliable ...

Booz Allen Hamilton, Inc.

$77K - $176K/yr

You Have: * 3+ years of experience supporting network switching and routing * 3+ years of experience designing and troubleshooting secure networks * Experience managing, configuring, and optimizing ...

Booz Allen Hamilton, Inc.

$77K - $176K/yr

You Have: * 3+ years of experience supporting network switching and routing * 3+ years of experience designing and troubleshooting secure networks * Experience managing, configuring, and optimizing ...

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All JobsNetwork Support JobsNetwork Support Jobs in Ohio

Network Support information

See Ohio salary details

$14

$25

$35

How much do network support jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for network support in Ohio is $25.08, according to ZipRecruiter salary data. Most workers in this role earn between $22.16 and $26.97 per hour, depending on experience, location, and employer.

What is the difference between Network Support vs Network Administrator?

AspectNetwork SupportNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA (often)CompTIA Network+, Cisco CCNA, sometimes higher certifications
Work EnvironmentHelpdesk, troubleshooting, user support, often in IT support teamsNetwork management, configuration, maintenance, often in IT departments
ResponsibilitiesAssist users, troubleshoot network issues, basic setupDesign, implement, monitor, and maintain network infrastructure
Employer & Industry UsageHelpdesk roles, small to medium businesses, IT support firmsLarge organizations, enterprise networks, government agencies

Network Support focuses on troubleshooting and assisting users with network issues, often in a helpdesk setting. Network Administrators handle the design, configuration, and maintenance of network infrastructure. While both roles require similar certifications and work in related environments, Network Support is more user-focused, whereas Network Administrators manage the overall network health and performance.

What is a Network Support role?

A Network Support professional is responsible for maintaining, troubleshooting, and supporting computer networks within an organization. Their duties include ensuring network connectivity, resolving network-related issues, and assisting with hardware and software configurations. They also monitor network performance, perform upgrades, and provide technical support to users. Network Support specialists play a crucial role in keeping business operations running smoothly by ensuring reliable and secure network infrastructure.

What are some common challenges faced by Network Support professionals, and how can they be addressed?

Network Support professionals often encounter challenges such as troubleshooting complex connectivity issues, managing hardware failures, and staying updated with rapidly evolving technologies. These challenges can be addressed by developing strong analytical skills, maintaining detailed documentation, and participating in ongoing training or certification programs. Collaboration with other IT teams and clear communication with end-users are also crucial for resolving issues efficiently and minimizing downtime.

What are the key skills and qualifications needed to thrive as a Network Support professional, and why are they important?

To thrive as a Network Support professional, you need a solid understanding of computer networking, troubleshooting, and network security, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and diagnostic software is essential for managing and resolving technical issues efficiently. Strong analytical thinking, communication skills, and patience are vital soft skills for diagnosing problems and assisting users. These competencies ensure reliable network performance, minimize downtime, and provide effective support to maintain organizational productivity.
What are the most commonly searched types of Network Support jobs in Ohio? The most popular types of Network Support jobs in Ohio are:
What are popular job titles related to Network Support jobs in Ohio? For Network Support jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Network Support jobs in Ohio look for? The top searched job categories for Network Support jobs in Ohio are:
What cities in Ohio are hiring for Network Support jobs? Cities in Ohio with the most Network Support job openings:
Network Support jobs near you
Infographic showing various Network Support job openings in Ohio as of June 2026, with employment types broken down into 76% Full Time, 10% Part Time, and 14% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $52,165 per year, or $25.1 per hour.
Network Support Administrator

Network Support Administrator

R+L Carriers

Wilmington, OH • On-site

Full-time

Posted 14 days ago

Job description


Primary Responsibilities:
  • Monitor, support, and troubleshoot enterprise routing, switching, wireless, SD-WAN, firewall, and telecommunications infrastructure.
  • Configure and support Cisco Catalyst, Cisco DNA Center, Meraki, Silver Peak (EdgeConnect), Cradlepoint, Palo Alto, and Prisma networking and security platforms.
  • Respond to and resolve network incidents including node outages, interface failures, BGP routing issues, WAN connectivity problems, packet loss, latency concerns, and security-related network events.
  • Support BGP, OSPF, VLANs, STP, EtherChannel, ACLs, QoS, DHCP, DNS, VPN, and network segmentation technologies.
  • Utilize SolarWinds and network analysis tools to monitor performance, identify issues, and maintain operational stability.
  • Manage ISP circuits, MPLS, broadband, LTE, SD-WAN, and carrier services.
  • Perform network hardware installations, firmware upgrades, lifecycle replacements, and configuration changes.
  • Maintain network documentation, diagrams, standards, and operational procedures.
  • Provide tier-2 and tier-3 support for escalated network incidents and service requests.

Required Qualifications:
  • 3+ years of experience supporting enterprise network environments.
  • Experience supporting Cisco Catalyst switching, Cisco DNA Center, Meraki, Palo Alto, Prisma, routing, wireless, and SD-WAN technologies.
  • Strong understanding of TCP/IP, routing, switching, subnetting, DNS, DHCP, VPNs, firewalls, and WAN connectivity.
  • Experience troubleshooting BGP, OSPF, VLANs, STP, carrier circuits, and network security technologies.
  • Experience with SolarWinds and network monitoring platforms.
  • Strong troubleshooting, communication, and documentation skills.

Preferred Qualifications:
  • Bachelor's degree in Information Technology, Computer Science, or equivalent experience.
  • Cisco CCNA, CCNP, Palo Alto PCNSA/PCNSE, or equivalent certifications.
  • Experience supporting large multi-site enterprise networks.
  • Experience with network security technologies, firewalls, NAC, Prisma, and segmentation.

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