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Network Support Jobs in Ohio (NOW HIRING)

$77K - $176K/yr

You Have: * 3+ years of experience supporting network switching and routing * 3+ years of experience designing and troubleshooting secure networks * Experience managing, configuring, and optimizing ...

$77K - $176K/yr

You Have: * 3+ years of experience supporting network switching and routing * 3+ years of experience designing and troubleshooting secure networks * Experience managing, configuring, and optimizing ...

This role serves as a Tier-3 escalation engineer , supporting complex customer environments across hybrid, cloud, and global networks , while maintaining strong multi-vendor networking fundamentals ...

Ensure the team is diligently monitoring all network and system health dashboards, performance metrics, and alerts using monitoring tools. * SLA Compliance: Drive the team to meet or exceed Service ...

Ensure the team is diligently monitoring all network and system health dashboards, performance metrics, and alerts using monitoring tools. * SLA Compliance: Drive the team to meet or exceed Service ...

Ensure the team is diligently monitoring all network and system health dashboards, performance metrics, and alerts using monitoring tools. * SLA Compliance: Drive the team to meet or exceed Service ...

Network Engineering Lead

Northridge, OH

$95K - $131K/yr

Network Engineering Lead Apply now Job no: 558447 Work type: Staff Location: Northridge Categories ... Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Information Systems ...

Showing results 21-40

Network Support information

See Ohio salary details

$14

$25

$35

How much do network support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for network support in Ohio is $25.08, according to ZipRecruiter salary data. Most workers in this role earn between $22.16 and $26.97 per hour, depending on experience, location, and employer.

What is the difference between Network Support vs Network Administrator?

AspectNetwork SupportNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA (often)CompTIA Network+, Cisco CCNA, sometimes higher certifications
Work EnvironmentHelpdesk, troubleshooting, user support, often in IT support teamsNetwork management, configuration, maintenance, often in IT departments
ResponsibilitiesAssist users, troubleshoot network issues, basic setupDesign, implement, monitor, and maintain network infrastructure
Employer & Industry UsageHelpdesk roles, small to medium businesses, IT support firmsLarge organizations, enterprise networks, government agencies

Network Support focuses on troubleshooting and assisting users with network issues, often in a helpdesk setting. Network Administrators handle the design, configuration, and maintenance of network infrastructure. While both roles require similar certifications and work in related environments, Network Support is more user-focused, whereas Network Administrators manage the overall network health and performance.

What is a network support?

A Network Support professional is responsible for maintaining, troubleshooting, and supporting computer networks within an organization. Their duties include ensuring network connectivity, resolving network-related issues, and assisting with hardware and software configurations. They also monitor network performance, perform upgrades, and provide technical support to users. Network Support specialists play a crucial role in keeping business operations running smoothly by ensuring reliable and secure network infrastructure.

How to become a network support specialist?

To become a network support specialist, individuals typically need a high school diploma or equivalent, along with knowledge of networking concepts, protocols, and hardware. Earning industry certifications such as CompTIA Network+ or Cisco CCNA can improve job prospects, and hands-on experience with network troubleshooting and support is highly valued.

What are some common challenges faced by network support professionals, and how can they be addressed?

Network Support professionals often encounter challenges such as troubleshooting complex connectivity issues, managing hardware failures, and staying updated with rapidly evolving technologies. These challenges can be addressed by developing strong analytical skills, maintaining detailed documentation, and participating in ongoing training or certification programs. Collaboration with other IT teams and clear communication with end-users are also crucial for resolving issues efficiently and minimizing downtime.

What are the key skills and qualifications needed to thrive as a network support professional?

To thrive as a Network Support professional, you need a solid understanding of computer networking, troubleshooting, and network security, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and diagnostic software is essential for managing and resolving technical issues efficiently. Strong analytical thinking, communication skills, and patience are vital soft skills for diagnosing problems and assisting users. These competencies ensure reliable network performance, minimize downtime, and provide effective support to maintain organizational productivity.

What are the most commonly searched types of Network Support jobs in Ohio?

The most popular types of Network Support jobs in Ohio are:

What cities in Ohio are hiring for Network Support jobs?

Cities in Ohio with the most Network Support job openings:

Infographic showing various Network Support job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,165 per year, or $25.1 per hour.

IT Support Engineer - West Chester, OH

Merge IT

West Chester, OH • On-site

Full-time

Re-posted 9 days ago


Job description

Job Summary:
Merge IT is seeking to add five IT Support Engineers to their team in West Chester, OH. The role involves providing deskside support for end users, troubleshooting hardware issues, and collaborating with team members to resolve complex problems.
Responsibilities:
• Provide deskside support for end users including IMAC (Install, Move, Add, Change) activities
• Reimage and deploy PCs as part of refresh or break/fix processes
• Perform hardware troubleshooting and replacement for desktops, laptops, and peripherals
• Support users with Office 365 applications and Windows OS issues
• Document incidents, service requests, and actions taken using ServiceNow or similar ITSM tools
• Collaborate remotely with team members across other locations to resolve complex issues
• Perform basic hands-and-feet network support: check switch power status, create console sessions as directed
• Ensure timely and professional communication with end users and team leads
Qualifications:
Required:
• Strong experience supporting Windows desktop environments
• Proven hands-on experience with Office 365 at the deskside level
• Basic knowledge of device imaging, reimaging, and PC deployment best practices
• Excellent problem-solving and customer service skills
Preferred:
• Experience using ServiceNow or similar ticketing systems
• Familiarity with Windows Autopilot deployments
• Hands-and-feet network support (switch checks, console sessions)
• Certifications such as A+, MCP, or ITIL are a plus but not required
Company:
Merge IT offers transformative staffing solutions, technology, digital and business systems for all types of companies. Founded in 2014, the company is headquartered in Fort Lauderdale, USA, with a team of 501-1000 employees. The company is currently Late Stage.