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Network Support Jobs in Ohio (NOW HIRING)

The engineer will be supporting the client remotely from Acuative's Strongsville, OH office. This ... Provide network support and troubleshooting network solutions for a large enterprise network ...

$77K - $176K/yr

You Have: * 3+ years of experience supporting network switching and routing * 3+ years of experience designing and troubleshooting secure networks * Experience managing, configuring, and optimizing ...

This team is focused on building and supporting network security solutions across on-prem and cloud environments, with a strong emphasis on network access control, firewall engineering, micro ...

This team is focused on building and supporting network security solutions across on-prem and cloud environments, with a strong emphasis on network access control, firewall engineering, micro ...

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Network Support information

See Ohio salary details

$14

$25

$35

How much do network support jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for network support in Ohio is $25.08, according to ZipRecruiter salary data. Most workers in this role earn between $22.16 and $26.97 per hour, depending on experience, location, and employer.

What is the difference between Network Support vs Network Administrator?

AspectNetwork SupportNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA (often)CompTIA Network+, Cisco CCNA, sometimes higher certifications
Work EnvironmentHelpdesk, troubleshooting, user support, often in IT support teamsNetwork management, configuration, maintenance, often in IT departments
ResponsibilitiesAssist users, troubleshoot network issues, basic setupDesign, implement, monitor, and maintain network infrastructure
Employer & Industry UsageHelpdesk roles, small to medium businesses, IT support firmsLarge organizations, enterprise networks, government agencies

Network Support focuses on troubleshooting and assisting users with network issues, often in a helpdesk setting. Network Administrators handle the design, configuration, and maintenance of network infrastructure. While both roles require similar certifications and work in related environments, Network Support is more user-focused, whereas Network Administrators manage the overall network health and performance.

What is a Network Support role?

A Network Support professional is responsible for maintaining, troubleshooting, and supporting computer networks within an organization. Their duties include ensuring network connectivity, resolving network-related issues, and assisting with hardware and software configurations. They also monitor network performance, perform upgrades, and provide technical support to users. Network Support specialists play a crucial role in keeping business operations running smoothly by ensuring reliable and secure network infrastructure.

What are some common challenges faced by Network Support professionals, and how can they be addressed?

Network Support professionals often encounter challenges such as troubleshooting complex connectivity issues, managing hardware failures, and staying updated with rapidly evolving technologies. These challenges can be addressed by developing strong analytical skills, maintaining detailed documentation, and participating in ongoing training or certification programs. Collaboration with other IT teams and clear communication with end-users are also crucial for resolving issues efficiently and minimizing downtime.

What are the key skills and qualifications needed to thrive as a Network Support professional, and why are they important?

To thrive as a Network Support professional, you need a solid understanding of computer networking, troubleshooting, and network security, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and diagnostic software is essential for managing and resolving technical issues efficiently. Strong analytical thinking, communication skills, and patience are vital soft skills for diagnosing problems and assisting users. These competencies ensure reliable network performance, minimize downtime, and provide effective support to maintain organizational productivity.

What jobs pay $500,000 a year in the US?

In the field of network support, high-paying roles such as senior network architects, chief information officers, or network consulting executives can reach or exceed $500,000 annually, especially with extensive experience, advanced certifications, and leadership responsibilities. These positions often require specialized skills, strategic planning, and managing large-scale IT infrastructure or teams.

What jobs pay $10,000 a month without a degree?

Network support roles typically do not pay $10,000 a month without specialized experience or certifications. High-paying tech jobs such as network architects, cybersecurity specialists, or cloud engineers may reach that level, but they usually require relevant skills, certifications, and experience rather than just a degree. Many of these roles involve working with complex systems, troubleshooting, and ongoing professional development.

What does a network support do?

A network support professional maintains and troubleshoots computer networks, including local area networks (LANs), wide area networks (WANs), and internet connections. They install, configure, and monitor network hardware and software, often using tools like network analyzers, and may hold certifications such as CompTIA Network+ or Cisco CCNA. Their role ensures network reliability, security, and performance for organizations.

What is a network support job?

A network support job involves maintaining, troubleshooting, and managing computer networks to ensure reliable connectivity and security. Professionals in this role often work with network hardware, software, and tools like routers, switches, and diagnostic programs, and may hold certifications such as CompTIA Network+ or Cisco CCNA.
What are the most commonly searched types of Network Support jobs in Ohio? The most popular types of Network Support jobs in Ohio are:
What are popular job titles related to Network Support jobs in Ohio? For Network Support jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Network Support jobs in Ohio look for? The top searched job categories for Network Support jobs in Ohio are:
What cities in Ohio are hiring for Network Support jobs? Cities in Ohio with the most Network Support job openings:
Infographic showing various Network Support job openings in Ohio as of June 2026, with employment types broken down into 74% Full Time, 21% Part Time, and 5% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $52,165 per year, or $25.1 per hour.
Network Engineer

Network Engineer

Acuative Corporation

Strongsville, OH • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Acuative rating

7.3

Company rating: 7.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

108th of 204 rated it services


Job description

About Acuative :

Acuative is a global IT solutions provider committed to delivering top-tier network managed services, managed solutions, and network infrastructure support. With a client-first mindset and a relentless drive for excellence, we empower organizations to scale securely and efficiently. Our success is powered by our people—we invest in our employees through continuous on-the-job training, mentorship, and assisted learning that helps to grow our teams. At Acuative, you’ll find a collaborative environment built on professionalism, innovation, and the shared pursuit of achieving high results. Join us and help shape the future of IT.


Network Engineer Job Description :


The Network Engineer position is a technical position responsible for performing various work functions in support of the Boeing network. The engineer will be supporting the client remotely from Acuative’s Strongsville, OH office. This position will require in-depth technical knowledge to facilitate the design, install, and management of enterprise networking solutions and associated components. This will include the high-level input on system architecture and design changes, analysis and resolution of networking hardware, software, and routing issues.
Along with this knowledge, it is imperative that the incumbent understands Boeing’s business goals and management’s objectives and priorities. The incumbent collaborates to develop solutions for supporting the large and diverse user community’s needs within the constraints of the business requirements and Infrastructure Services Portfolio of offerings.

Primary Duties and Responsibilities:

  • Responsible for configuration, implementation, and support for network installations as necessary.
  • Provide network support and troubleshooting network solutions for a large enterprise network, including the WAN, MAN and DC components.
  • Work with customers, vendors, and technical teams to prospect and develop network design, installation, and support opportunities.
  • Maintaining an established work schedule and availability for scheduled implementations including nights, weekends, and/or holidays.
  • Create and maintain comprehensive documentation as it relates to network technologies, network topology, network equipment, and configuration(s). Ability to document standards, methods and produce drawings of environments.
  • Provide timely and accurate project status updates to customer contacts and management.
  • Analyze system reports, error logs and activity and initiate system enhancements as needed.
  • Provide Engineering level support for incident and problem management.
  • Interact with customers and establish customer relationships to gather and analyze customer needs, assess available resources, and determine optimal solutions.
  • Assist PMs with developing project plans incorporating resource estimates for project tasks and manage projects as assigned.
  • Collaborate with senior members of the client’s infrastructure teams.
  • Advise management on technology roadmaps, evaluate vendor products, and make recommendations on product/service selection and current system upgrades.
  • Train, educate and mentor junior staff, as necessary.
  • Participate in after-hours upgrades, troubleshooting, and/or on-call availability.

Minimum Qualifications :

  • 5- 8 years of experience in Network Engineering.
  • Cisco CCNP certification (required).
  • Strong understanding of the following technical skills:
    • L2: VLANs/dot1q.
    • IP routing protocols (Static, OSPF, EIGRP).
    • BGP incl route attributes, route preference and route filtering.
    • Routing redistribution and filtering.
    • ACLs/route maps/prefix-lists/ASN access-lists.
    • QoS.
    • MPLS/VRFs.
    • IPsec, GRE, GETVPN, DMVPN.
    • IP Multicast.
    • Physical connectivity and fiber (SM/MM/Connector Types/ODF/SFPs/Basic optics/racking equipment/power/cooling and air flows).
    • Network services (DNS/DHCP).
  • Experience with large-scale Cisco enterprise networking solutions including design, implementation, and support.
  • Experience and knowledge of the different Cisco product lines and positioning of each.
  • Familiarity with SDWAN.
  • Familiarity with Cloud Services including AWS, Azure, or OCI.
  • Familiarity with SASE solutions such Palo Alto Prisma and ZScaler.
  • 5-7 years of experience installing, upgrading, and maintaining Cisco routers, switches, firewalls, and wireless access points.
  • Bachelor’s degree or equivalent experience.
  • Excellent design and architecture skills.
  • Good problem solving and troubleshooting skills.
  • Experience maintaining network performance through network monitoring and analysis.
  • Familiarity with IP Telephony, Linux, Python, Elastic Search and SolarWinds monitoring tools.
  • Knowledge of carrier services and interfaces.
  • Proficient in customer knowledge transfer and documentation (HLD/LLD/NIP/NRFU/MOP/Migration Plan).
  • Strong attention to detail in-regard to project planning and documentation.
  • Ability to apply judgment, implement solutions, and resolve conflicts, all in a multi-tasked environment.
  • Ability to communicate clearly and concisely, both verbally and with written documentation.
  • Ability to handle a growing, fast paced environment.

Preferred Qualifications :

  • CCIE Certification.
  • Arista Routing and Switching
  • Cisco SD-WAN

Equal Opportunity Statement :

Acuative is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate based on race, color, religion, gender, sexual orientation, gender identity, national origin.