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Network Support Engineer Jobs in Ohio (NOW HIRING)

Jarrett

Network & Server Support

Orrville, OH · On-site

Network & Server Support Employment Type: Full-time, In-Person, After-hours on-call required Location: Orrville, OH Job Category: Information Technology Jarrett is seeking an experienced and ...

E*Pro, Inc.

Linux + Network Support

Cincinnati, OH

Linux + Network Support Job Location: Cincinnati, OH Job type: FullTime/Permanent Opportunity * 6-7 Yrs. of Exp When the upgraded versions of the CPS devices are rolled out in November, they expect a ...

Infinity Solutions

Support Engineer

Westerville, OH · On-site

Support Engineer Locations: Westerville, OH / Phoenix, AZ(Onsite) Duration: Long Term Description ... Monitor servers, applications, and network infrastructure using tools like Nagios, Zabbix ...

Humetis Group

Desktop Support Engineer

Cincinnati, OH · On-site

Desktop Support Engineer Job Type: Onsite | 5 Days a Week Duration: 7+ Months Location: Cincinnati ... This role requires hands-on technical expertise in troubleshooting hardware, software, and network ...

ICONMA

Senior. Network Engineer

Beachwood, OH · On-site

$100K - $137K/yr

CCNP(Cisco), NSE 4-8 (Fortinet) • 12+ years of hands-on experience in network support and engineering. • Highly proficient with English spoken and written skills • Experience with ...

Path Forward IT

Support Engineer I

Cincinnati, OH · On-site

Support Engineer I Location: Albuquerque Role Overview The Support Engineer I provides technical ... Networking: Basic troubleshooting skills, DHCP, DNS, and tools such as ping, nslookup, and ...

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Network Support Engineer information

See Ohio salary details

$39.5K

$87.9K

$126K

How much do network support engineer jobs pay per year?

As of Jul 29, 2026, the average yearly pay for network support engineer in Ohio is $87,916.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,800.00 and $108,400.00 per year, depending on experience, location, and employer.

What are Network Support Engineers?

Network Support Engineers are IT professionals who maintain, troubleshoot, and support computer networks within an organization. They ensure that network systems such as LANs, WANs, and intranets are running efficiently and securely. Their responsibilities often include monitoring network performance, diagnosing issues, performing upgrades, and assisting users with connectivity problems. Network Support Engineers also work to prevent outages and minimize downtime, ensuring reliable communication and data transfer across the organization.

What does a network support engineer do?

A network support engineer is responsible for maintaining, troubleshooting, and optimizing computer networks within an organization. They configure network hardware, monitor network performance, and resolve connectivity issues using tools like routers, switches, and network management software. Certifications such as CCNA and strong problem-solving skills are often required for this role.

What engineers make $300,000 a year?

Senior network support engineers with extensive experience, specialized skills in network architecture, security, and certifications like CCIE or CISSP can earn salaries approaching or exceeding $300,000 annually, especially in high-demand industries or senior leadership roles. Compensation varies based on location, company size, and individual expertise.

What are some common challenges faced by Network Support Engineers and how can they be addressed?

Network Support Engineers often encounter issues such as network outages, troubleshooting complex connectivity problems, and managing high-priority incidents under tight deadlines. These challenges require strong problem-solving skills, the ability to remain calm under pressure, and effective communication with both technical teams and end users. Proactive monitoring, continuous learning about new technologies, and maintaining thorough documentation can help address these challenges and ensure smoother network operations.

What is the difference between Network Support Engineer vs Network Administrator?

AspectNetwork Support EngineerNetwork Administrator
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentHelpdesk, troubleshooting, on-site and remote supportNetwork management, configuration, maintenance
ResponsibilitiesDiagnose and resolve network issues, assist usersDesign, implement, and monitor network infrastructure

While both roles require similar certifications and work in network environments, Network Support Engineers focus on troubleshooting and resolving network problems, often providing frontline support. Network Administrators handle broader network management tasks, including configuration and infrastructure planning. Both roles are essential for maintaining network health but differ in scope and daily responsibilities.

What are the key skills and qualifications needed to thrive as a Network Support Engineer, and why are they important?

To thrive as a Network Support Engineer, you need a solid understanding of networking fundamentals, troubleshooting, and network security, often supported by a degree in computer science or related field. Familiarity with network monitoring tools, Cisco or CompTIA Network+ certifications, and experience with routers, switches, and firewalls is typically required. Strong analytical thinking, effective communication, and problem-solving abilities are crucial soft skills for this position. These skills ensure reliable network performance, quick resolution of technical issues, and clear support for users and teams.

Will AI replace CCNA jobs?

AI is unlikely to fully replace Network Support Engineers with CCNA certification, as the role requires troubleshooting, network configuration, and problem-solving skills that benefit from human judgment. AI tools can assist with routine tasks and network monitoring, but human expertise remains essential for complex issues and network design. Continuous learning and certification updates help professionals stay relevant in a changing technological landscape.

What engineer makes $500,000 a year?

While most network support engineers earn between $50,000 and $100,000 annually, highly experienced professionals with advanced certifications, specialized skills, or leadership roles in large organizations can potentially earn $500,000 or more per year. Such high earnings are typically associated with senior management, consulting, or executive positions in the technology industry.
What are popular job titles related to Network Support Engineer jobs in Ohio? For Network Support Engineer jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Network Support Engineer jobs in Ohio look for? The top searched job categories for Network Support Engineer jobs in Ohio are:
What are popular job titles related to Network Support Engineer jobs in OH? For Network Support Engineer jobs in OH, the most frequently searched job titles are:
Network Support Engineer jobs near you
Infographic showing various Network Support Engineer job openings in Ohio as of July 2026, with employment types broken down into 57% Full Time, and 43% Contract. Highlights an 100% In-person job distribution, with an average salary of $87,916 per year, or $42.3 per hour.
Resident Network Support Engineer - Juniper/Mist (Columbus, OH)

Resident Network Support Engineer - Juniper/Mist (Columbus, OH)

Stage 4 Solutions Inc

Columbus, OH • On-site

Contractor

Medical, Retirement

Posted 20 days ago

Job description

Resident Network Support Engineer – Juniper/Mist (Columbus, OH)

We are looking for a Resident Network Support Engineer for a large, global B2B high-tech company. In this role, you will deliver reactive and proactive activities according to Service Level Agreement to ensure customer satisfaction and loyalty. Provides direct post-sales systems on-site technical support for reactive and proactive customers. Each position maintains a high level of customer satisfaction by ensuring clear business and technical solution alignment, clarifying customer needs and ensuring that they are met. Jobs are responsible for company Total Customer Experience as well as the revenue growth, profitability, and account retention.

This is a 40-hour-per-week, 12-month contract (possibility of extensions). This is an on-site role in Columbus, OH.

This is a W2 employee of Stage 4 Solutions. Health benefits and 401K offered.

Responsibilities:

  • Hold network information gathering workshops with the Customer to understand the Customer’s existing network design and technical requirements of new network designs.
  • Understand the Customer’s organizational structure and become familiar with the Customer’s network implementation and support processes and procedures to help in supporting a network that is available and sustainable.
  • Carry out testing of new Designs, features, and functionality as required by the Customer in a laboratory environment and to help develop plans to implement and verify that they are operating correctly in the live network.
  • Test patches and fixes to operating software and to ensure that they are implemented and functioning correctly in the pre-production test network and then live network as implementation plans dictate.
  • Troubleshoot equipment and network problems and open and track JTAC cases to resolve problems on pre- and post-production issues.
  • Raise equipment, Return Material Authorizations (RMA’s) and to track these through to problem resolution
  • Produce a written summary report of the status of Design projects, equipment and network problems regularly to the Customer
  • Hold technology workshops with the Customer to discuss equipment and network problems, and to provide case status updates, including the reasons for any problems encountered and the workarounds and/or solutions that are being tried
  • Train the Customer’s design, implementation, and support personnel to configure and operate the HPE/HPE/Juniper Networks products
  • Assist the Customer in developing Network Operating and Equipment Operating Procedures
  • Support the production environment of HPE/HPE/Juniper products within the Customer infrastructure
  • Support ongoing efforts in defining best practice policies for HPE/HPE/Juniper product applications used by Customer HPE/HPE/Juniper Business Use Only
  • Peer with other employees performing similar resident engineering roles where lessons learned may help minimize risk associated with major network upgrades or changes in the network.
  • Develop secondary skills in other products in the HPE/HPE/Juniper product portfolio.

Requirement:

  • 5+ years of design, implementation, and operational experience in large-scale IP networks.
  • JUNOS CLI experience.
  • Must have large-scale experience with QFX, EX, switching and routing.
  • Prior Work experience at a large enterprise or a Data Center with EVPN/VXLAN experience.
  • Experience with core routing BGP (eBGP and iBGP) and OSPF protocols.
  • Mist Wireless assurance experience.
  • Experience with HPE/HPE/Juniper EZ-LAG.
  • Background in automation with Ansible, YAML, and HPE/HPE/Juniper PyEZ
  • Experience writing automation scripts in Python.
  • Experience with design and/or deployment of routing and switching products within the Customer infrastructure.
  • Ability to communicate effectively in crises with all levels of an organization from Engineering/Operations to CIO/CISO audiences.
  • Ability to refine and translate complex requirements and execute best practice solutions.
  • Assisted with major network upgrades, maintenance windows, and changes in the customer network.
  • Strong customer interface and presentation skills.
  • Technical Certifications: JNCIS MistAI,Wireless, JNCIP‑MistAI
  • Ensure certifications are supported by demonstrable hands-on, practical operational experience with Mist access points (APs), Marvis AI, edge devices, and the Mist web-based UI, reflecting real-world deployment, configuration, and troubleshooting capabilities.

Experience and expertise in providing or assisting with the following:

  • The preparation of HPE/HPE/Juniper equipment configurations and validation of configurations for new installations, changes within the network, software upgrades etc.
  • Development and maintenance of fault diagnosis procedures to support effective fault resolution
  • Development and maintenance of network operational support procedures related to the HPE/HPE/Juniper products
  • Assessing the health of a network based on HPE/HPE/Juniper products
  • Network related testing to ensure that the HPE/HPE/Juniper products operate correctly
  • Implementation, integration & migration planning
  • Validation and upgrade testing of the HPE/HPE/Juniper products
  • Troubleshooting of network issues
  • Working knowledge to support use of the Mist API/Web UI, Marvis AI, edge devices,
  • Basic automation knowledge encompassing YAML and JSON templates plus HPE/HPE/Juniper PyEZ
  • Ongoing, informal, knowledge transfer related to HPE/HPE/Juniper products
  • Assisting JTAC with open JTAC cases
  • Submission of problem reports acting as a technical liaison with HPE/HPE/Juniper Customer Service and Engineering groups

Please submit your resume to our network at http://jobs.stage4solutions.com/ (apply to the Resident Network Support Engineer – Juniper/Mist (Columbus, OH) role).
Please feel free to forward this job post to others you think may be interested.

Stage 4 Solutions is an equal opportunity employer. We celebrate diversity and are committed to providing employees with an inclusive environment that is free of discrimination and harassment. All employment decisions are based on the job requirements and candidates’ qualifications, without regard to race, color, religion/belief, national origin, gender identity, age, disability, marital status, genetic information or other applicable legally protected characteristics.

Compensation:  $30/hr. - $34.56/hr.

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