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Network Support Engineer Jobs in Ohio (NOW HIRING)

LayerCake

Support Engineer II

Dayton, OH · On-site

Support Engineer II Company: Skynet Innovations Location: Dayton, OH (Hybrid) About the Role ... Networking: Strong troubleshooting skills (DHCP, DNS), identifying VLAN and ISP circuit issues.

Skynet Innovations

Support Engineer II

Dayton, OH · On-site

Support Engineer II Company: Skynet Innovations Location: Dayton, OH (Hybrid) About the Role ... Networking: Strong troubleshooting skills (DHCP, DNS), identifying VLAN and ISP circuit issues.

Booz Allen Hamilton, Inc.

$77K - $176K/yr

Network Engineer The Opportunity: A well-designed network is critical to move data and enable ... You Have: * 3+ years of experience supporting network switching and routing * 3+ years of ...

Booz Allen Hamilton, Inc.

$77K - $176K/yr

Share Network Engineer The Opportunity: A well-designed network is critical to move data and enable ... You Have: * 3+ years of experience supporting network switching and routing * 3+ years of ...

IT Gig LLC

Palo Alto L3 Support Engineer

Columbus, OH · On-site

$97K - $133K/yr

Job Summary We are seeking an experienced Palo Alto L3 Support Engineer to provide advanced ... Troubleshoot and resolve complex network security incidents and service requests. * Configure ...

Forhyre

OH · On-site

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients ... Replacement of consumables for network printers and reporting issues to the appropriate vendor

AgreeYa Solutions

L2 Cloud Support Engineer

Westerville, OH · On-site

$54 - $72.25/hr

L2 Cloud Support Engineer Job Location: Westerville, OH | Onsite Shift time : 02:00 PM to 11:00 PM ... Ensure timely resolution of infrastructure and network issues. Monitoring, Security & Compliance

CBTS

Network Engineer IV

Cincinnati, OH · On-site

This role serves as a Tier-3 escalation engineer , supporting complex customer environments across hybrid, cloud, and global networks , while maintaining strong multi-vendor networking fundamentals ...

SencorpWhite

Technical Support Engineer

Hamilton, OH · On-site

Networking - TCP/IP, VPNs, Ethernet Qualification requirements: * BS in Computer Science or ... Travel 25% for on-site training, and support as required. * Technical Skills Desired * PLC ...

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Showing results 21-40

All JobsNetwork Support Engineer JobsNetwork Support Engineer Jobs in Ohio

Network Support Engineer information

See Ohio salary details

$39.5K

$87.9K

$126K

How much do network support engineer jobs pay per year?

As of Aug 18, 2026, the average yearly pay for network support engineer in Ohio is $87,916.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,800.00 and $108,400.00 per year, depending on experience, location, and employer.

What is a network support engineer?

Network Support Engineers are IT professionals who maintain, troubleshoot, and support computer networks within an organization. They ensure that network systems such as LANs, WANs, and intranets are running efficiently and securely. Their responsibilities often include monitoring network performance, diagnosing issues, performing upgrades, and assisting users with connectivity problems. Network Support Engineers also work to prevent outages and minimize downtime, ensuring reliable communication and data transfer across the organization.

What are the key skills and qualifications needed to thrive as a network support engineer?

To thrive as a Network Support Engineer, you need a solid understanding of networking fundamentals, troubleshooting, and network security, often supported by a degree in computer science or related field. Familiarity with network monitoring tools, Cisco or CompTIA Network+ certifications, and experience with routers, switches, and firewalls is typically required. Strong analytical thinking, effective communication, and problem-solving abilities are crucial soft skills for this position. These skills ensure reliable network performance, quick resolution of technical issues, and clear support for users and teams.

What are some common challenges faced by network support engineers and how can they be addressed?

Network Support Engineers often encounter issues such as network outages, troubleshooting complex connectivity problems, and managing high-priority incidents under tight deadlines. These challenges require strong problem-solving skills, the ability to remain calm under pressure, and effective communication with both technical teams and end users. Proactive monitoring, continuous learning about new technologies, and maintaining thorough documentation can help address these challenges and ensure smoother network operations.

What is the difference between Network Support Engineer vs Network Administrator?

AspectNetwork Support EngineerNetwork Administrator
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentHelpdesk, troubleshooting, on-site and remote supportNetwork management, configuration, maintenance
ResponsibilitiesDiagnose and resolve network issues, assist usersDesign, implement, and monitor network infrastructure

While both roles require similar certifications and work in network environments, Network Support Engineers focus on troubleshooting and resolving network problems, often providing frontline support. Network Administrators handle broader network management tasks, including configuration and infrastructure planning. Both roles are essential for maintaining network health but differ in scope and daily responsibilities.

Are network support engineers still in demand?

Yes, network support engineers are in demand due to ongoing growth in network infrastructure, cybersecurity needs, and cloud computing. They are essential for maintaining, troubleshooting, and securing organizational networks, often requiring skills in network protocols, hardware, and certifications like CCNA or CompTIA Network+.

What are popular job titles related to Network Support Engineer jobs in Ohio?

For Network Support Engineer jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Network Support Engineer jobs in Ohio look for?

The top searched job categories for Network Support Engineer jobs in Ohio are:

What are popular job titles related to Network Support Engineer jobs in OH?

For Network Support Engineer jobs in OH, the most frequently searched job titles are:

Network Support Engineer jobs near you
Infographic showing various Network Support Engineer job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $87,916 per year, or $42.3 per hour.

Support Engineer II

LayerCake

Dayton, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Description:

Support Engineer II

Company: Skynet Innovations
Location: Dayton, OH (Hybrid)


About the Role:

Skynet Innovations is seeking a Support Engineer II to provide intermediate technical support for our clients. This role involves handling support primarily by phone and ticketing system, with onsite assignments as needed. You will follow documented procedures, monitor incoming requests, and ensure service levels are met for both tickets and phone calls.


Responsibilities:

  • Document all activities, projects, and tickets daily in the ticketing system.
  • Handoff and document in-progress tickets before the end of each shift.
  • Monitor ticket gateway and designated queues.
  • Escalate issues according to IT Glue documentation.
  • Resolve escalations from Level I team as assigned.
  • Create or update IT Glue articles with new customer findings.
  • Assist with ISP and vendor calls for downed services.
  • Build client rapport during onsite assignments (in-person troubleshooting, walkthroughs, client interaction).
  • Travel up to 25–50% when assigned.

Expectations:

  • Maintain established SLA requirements for calls and tickets.
  • Maintain customer satisfaction (CSAT) scores as defined by manager.
  • Submit weekly timesheets by end of shift Friday.
  • Work and document established billable hours each week.
  • Be available for on-call weeks and during company-wide outage responses.
  • Meet annual goals and objectives set in HRIS with quarterly reviews.

Technical Proficiencies:

  • Ticketing software: Incident management and time tracking.
  • Remote support: Running scripts and pushing approved actions.
  • Active Directory: Strong knowledge of domain controllers, group policy, and security groups.
  • Virtualization: Strong knowledge of VMware/Hyper-V for incident and operational support.
  • Microsoft Windows/Servers: Strong knowledge in patching, maintenance, differentiating physical/virtual servers, and adding drivers to print servers.
  • Networking: Strong troubleshooting skills (DHCP, DNS), identifying VLAN and ISP circuit issues.
  • Strong knowledge of AzureAD and Microsoft 365.
  • Microsoft Servers and network equipment: Installation, troubleshooting, and training.
  • Proficiency with central repository for project documentation.
  • Strong understanding of technical infrastructure (servers, networks, applications) for client assignments.
  • Software as assigned.

Physical Requirements:

  • Ability to handle equipment, talk, hear, read, write, and interpret documents.
  • Occasionally lift and move objects up to 25 pounds (with or without reasonable accommodations).

Why Join Skynet?


Skynet Innovations, a Blue Alliance company, is a trusted managed services provider (MSP) supporting manufacturing, logistics, and municipal organizations with critical IT operations. Since 2008, we’ve helped clients make smart, high-impact technology investments, backed by consistent, expert support from teams they know and trust. Our pod-based staffing model ensures clients receive reliable service from people who understand their environment. It’s a personalized approach that delivers long-term value and measurable outcomes. We’ve always believed small businesses deserve enterprise-level solutions, and that belief starts with our team. We hire for passion and cultural fit, then invest in growth. As a fully remote company from the start, we’ve built a strong, connected culture where people support each other, stay accountable, and thrive together.


Benefits:

  • 9 paid holidays; 6 mandated holidays, 3 floating holidays
  • 401K Retirement with matching contributions
  • Excellent medical, vision, and dental insurance
  • Life insurance and disability insurance
  • Unlimited weeks PTO
  • Eligible for PTO, 401k, benefits, you are a full-time employee

Top Reasons our Employees Love Being Part of the Blue Alliance Family:

  1. Entrepreneurial Culture
  2. Fast-paced Flow, with a Variety of Projects
  3. Collaborative Work Environment
  4. Training & Certifications
  5. Career Growth Opportunities

Ready for the next step?

The greatest rewards are reserved for those who want to be better and then put in the hard work, to be their best version of themselves. Interested applicants should click to submit their resume and application above.

Please be advised we, Skynet Innovations, participate in E-Verify.

Requirements: