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Network Support Engineer Jobs in Ohio (NOW HIRING)

Keyfactor

Technical Support Engineer

Independence, OH · Remote

Computer and Network Security Job Summary The Technical Support Engineer independently resolves complex technical issues and customer-reported incidents, ensuring continuity of customer operations ...

AgreeYa Solutions

L2 Cloud Support Engineer

Westerville, OH · Hybrid

$54 - $72.25/hr

L2 Cloud Support Engineer Job Location :: Westerville OH (Onsite) Shift Time : 02:00 PM to 11:00 PM ... Ensure timely resolution of infrastructure and network issues. Automation & Scripting * Develop and ...

Blue Alliance

Support Engineer II

Cincinnati, OH · On-site

LayerCake Technologies, part of Blue Alliance, is seeking a Support Engineer II to provide ... in Networking (DHCP, DNS), identifying VLAN and ISP circuit issues • Strong knowledge of AzureAD ...

New

FIT Technologies

Infrastructure Support Engineer

Cleveland, OH · On-site

$104.10K - $136.50K/yr

Summary The Infrastructure Support Engineer ensures the stability and integrity of voice, data, video, and wireless network services. This position requires the skills to install, configure, maintain ...

Blue Alliance

Support Engineer I

Cincinnati, OH · On-site

The Support Engineer I role focuses on providing technical support primarily through phone and ... Knowledge of Windows environments, server types, patching, and maintenance • Networking: Basic ...

New

Net Guys

Be Seen First

IT Support Engineer II

Lakewood, OH · On-site

$55K - $70K/yr

Basic understanding of LAN/WAN Network Infrastructure * Local travel to client sites as needed ... support engineers * Participates in making recommendations and design along with the Account ...

Sky Systems, Inc. (SkySys)

Position: IT Desktop Support Engineer - Backfill Location: Toronto, ON Backfill Support - on need ... Desktop/ Laptop/Network Printers Management. * Basic AV support for conference room& internal ...

Distro

Network Technician (L4)

Columbus, OH · On-site

$50 - $52/hr

... support and mentor field technicians • Collaborate with Ciena PM and engineering teams • ... network support • Experience in advanced provisioning & troubleshooting (mandatory) • ...

Keyfactor

Technical Support Engineer

Independence, OH · Remote

Computer and Network Security Job Summary The Technical Support Engineerindependently resolves ... engineering experience in a customer-facing environment. * Proven ability to manage multiple ...

Distro

Network Technician (L4)

Columbus, OH · On-site

$50 - $52/hr

... support and mentor field technicians • Collaborate with Ciena PM and engineering teams • ... network support • Experience in advanced provisioning & troubleshooting (mandatory) • ...

Distro

Network Technician (L4)

Columbus, OH

$50 - $52/hr

Network Technician (L4) Client: Ciena Location: Columbus, OH (100% Onsite) Duration: Long-term ... support and mentor field technicians Collaborate with Ciena PM and engineering teams Resolve ...

Distro

Network Technician (L4)

Columbus, OH · On-site

$50 - $52/hr

... support and mentor field technicians • Collaborate with Ciena PM and engineering teams • ... network support • Experience in advanced provisioning & troubleshooting (mandatory) • ...

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Network Support Engineer information

See Ohio salary details

$39.5K

$87.9K

$126K

How much do network support engineer jobs pay per year?

As of May 28, 2026, the average yearly pay for network support engineer in Ohio is $87,916.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,800.00 and $108,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Network Support Engineer, and why are they important?

To thrive as a Network Support Engineer, you need a solid understanding of networking fundamentals, troubleshooting, and network security, often supported by a degree in computer science or related field. Familiarity with network monitoring tools, Cisco or CompTIA Network+ certifications, and experience with routers, switches, and firewalls is typically required. Strong analytical thinking, effective communication, and problem-solving abilities are crucial soft skills for this position. These skills ensure reliable network performance, quick resolution of technical issues, and clear support for users and teams.

What are some common challenges faced by Network Support Engineers and how can they be addressed?

Network Support Engineers often encounter issues such as network outages, troubleshooting complex connectivity problems, and managing high-priority incidents under tight deadlines. These challenges require strong problem-solving skills, the ability to remain calm under pressure, and effective communication with both technical teams and end users. Proactive monitoring, continuous learning about new technologies, and maintaining thorough documentation can help address these challenges and ensure smoother network operations.

What are Network Support Engineers?

Network Support Engineers are IT professionals who maintain, troubleshoot, and support computer networks within an organization. They ensure that network systems such as LANs, WANs, and intranets are running efficiently and securely. Their responsibilities often include monitoring network performance, diagnosing issues, performing upgrades, and assisting users with connectivity problems. Network Support Engineers also work to prevent outages and minimize downtime, ensuring reliable communication and data transfer across the organization.

What is the difference between Network Support Engineer vs Network Administrator?

AspectNetwork Support EngineerNetwork Administrator
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentHelpdesk, troubleshooting, on-site and remote supportNetwork management, configuration, maintenance
ResponsibilitiesDiagnose and resolve network issues, assist usersDesign, implement, and monitor network infrastructure

While both roles require similar certifications and work in network environments, Network Support Engineers focus on troubleshooting and resolving network problems, often providing frontline support. Network Administrators handle broader network management tasks, including configuration and infrastructure planning. Both roles are essential for maintaining network health but differ in scope and daily responsibilities.

What are the most commonly searched types of Network Support Engineer jobs in Ohio? The most popular types of Network Support Engineer jobs in Ohio are:
What are popular job titles related to Network Support Engineer jobs in Ohio? For Network Support Engineer jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Network Support Engineer jobs in Ohio look for? The top searched job categories for Network Support Engineer jobs in Ohio are:
What are popular job titles related to Network Support Engineer jobs in OH? For Network Support Engineer jobs in OH, the most frequently searched job titles are:
Network Support Engineer jobs near you

Desktop Support/Network Engineer -Cleveland

ECHO IT SOLUTIONS INC .

Cleveland, OH • Remote

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Summary:
We are seeking a skilled Desktop Support/Network Engineer with a minimum of 2-5 years of experience in an enterprise environment. The ideal candidate will have a strong background in diagnosing desktop and laptop issues, remote software deployment, and utilizing monitoring tools to proactively detect and resolve issues. This role requires excellent troubleshooting skills and a commitment to providing exceptional customer service.
Responsibilities:
  • Diagnose and resolve desktop and laptop issues remotely, ensuring minimal disruption to end users.
  • Perform PC and laptop imaging, installation, and repair as needed.
  • Deploy software remotely using established tools and processes.
  • Utilize monitoring tools to identify and address potential issues before they impact users.
  • Collaborate with team members to develop and implement knowledge base systems for improved support efficiency.
  • Provide technical training and support to end users as required.
  • Maintain accurate records of support requests and resolutions using ticketing systems.
  • Identify opportunities for process standardization and improvement.
  • Stay updated on cybersecurity best practices and ensure compliance in all support activities.
  • Work independently and manage multiple tasks effectively under pressure.
Mandatory Skills:
  • Advanced troubleshooting skills for Windows-based end-user computing.
  • Experience with ticketing systems (e.g., ServiceNow).
  • Proficiency in Cloud Infrastructure.
  • Knowledge of Active Directory (AD), SCCM configuration and customization, DNS, VOIP, and VPN.
  • Effective Communication and customer service skills.
  • Ability to work collaboratively in a team environment.
  • Analytical Thinking and problem-solving abilities.
  • Proactive system monitoring and issue detection skills.
Preferred Skills:
  • Certifications such as A+, Network+, MCP, or Cisco Certified Network Associate (CCNA).
  • Experience in developing and implementing Knowledge Based Engineering(KBE).
  • Understanding of Infrastructure Design and hardware/software systems.
  • Familiarity with remote troubleshooting techniques.
  • Experience with process standardization initiatives.
Qualifications:
  • Bachelor's degree in computer science, Information Technology, or a related field is preferred.
  • 2-5 years of experience in desktop support and network engineering in an enterprise environment.
  • Strong understanding of cybersecurity best practices.
  • Ability to handle multiple tasks simultaneously and work independently.

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