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Network Support Jobs in Raleigh, NC (NOW HIRING)

First Citizens Bank

Network Engineer III

Raleigh, NC · On-site +1

$143K - $189K/yr

Provides technical support for the Bank's data or voice network infrastructure. Installs, maintains, and configures network hardware and software. Resolves technical issues reported by users or ...

Crescens Inc

Network Architect

Raleigh, NC · On-site

$63 - $84.25/hr

Company Description Government The Engineer will need to provide consulting and services support ... This position will also work with personnel from other Infrastructure areas such as Networking ...

First Citizens Bank

Network Engineer III

Raleigh, NC · On-site +1

$143K - $189K/yr

Provides technical support for the Bank's data or voice network infrastructure. Installs, maintains, and configures network hardware and software. Resolves technical issues reported by users or ...

KBI Biopharma

Network Engineer 2

Durham, NC · On-site

... support network infrastructure components. • Install, support, and maintain hardware and software infrastructure including Cisco routers and switches, Meraki Wi-Fi controllers, firewalls, and ...

KBI Biopharma, Inc.

Network Engineer 2

Durham, NC · On-site

Install, support, and maintain hardware and software infrastructure including Cisco routers and ... the Network. REQUIREMENTS: Bachelor's degree or equivalent in Computer Science, Information ...

KBI Biopharma, Inc.

Network Engineer 2

Durham, NC · On-site

Install, support, and maintain hardware and software infrastructure including Cisco routers and ... the Network. REQUIREMENTS: Bachelor's degree or equivalent in Computer Science, Information ...

360 IT Professionals

Network Specialist

Raleigh, NC

Title/ Designation Network/Telco Specialist FS1 Duration of Contract 12 Months+ Interview Type In Person Only Location Century Center, Raleigh, NC 27610 Qualifications 1. Installation of cable ...

Evolent

Platform Engineer (Network)

Raleigh, NC · On-site

We believe that people do their best work when they're supported to live their best lives, and when ... As a Platform Network Engineer within our Site Reliability Engineering (SRE) organization, you'll ...

Computer World Services

Network Services Lead

Morrisville, NC · On-site

$94K - $131K/yr

NIEHS requires support for proactive and effective project management, efficient administration of ... The Network Services Lead is responsible for managing and supporting the NIEHS's critical network ...

Judge Group, Inc.

Technician-NOC (Net) - II

Cary, NC · On-site

$45 - $55/hr

In this role, you will troubleshoot complex network issues, support enterprise customers, and ensure system reliability while collaborating across teams to resolve incidents efficiently. You will act ...

Segra

Network Architect - Planning

Raleigh, NC · On-site

$100K - $135K/yr

Supporting product development initiatives. * Fiber asset evaluation. * Review and recommendations for vendor network equipment. * Network expansion planning. * Help to recommend and document company ...

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All JobsNetwork Support JobsNetwork Support Jobs in Raleigh, NC

Network Support information

See Raleigh, NC salary details

$14

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$36

How much do network support jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for network support in Raleigh, NC is $25.64, according to ZipRecruiter salary data. Most workers in this role earn between $22.64 and $27.55 per hour, depending on experience, location, and employer.

What is the difference between Network Support vs Network Administrator?

AspectNetwork SupportNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA (often)CompTIA Network+, Cisco CCNA, sometimes higher certifications
Work EnvironmentHelpdesk, troubleshooting, user support, often in IT support teamsNetwork management, configuration, maintenance, often in IT departments
ResponsibilitiesAssist users, troubleshoot network issues, basic setupDesign, implement, monitor, and maintain network infrastructure
Employer & Industry UsageHelpdesk roles, small to medium businesses, IT support firmsLarge organizations, enterprise networks, government agencies

Network Support focuses on troubleshooting and assisting users with network issues, often in a helpdesk setting. Network Administrators handle the design, configuration, and maintenance of network infrastructure. While both roles require similar certifications and work in related environments, Network Support is more user-focused, whereas Network Administrators manage the overall network health and performance.

What is a Network Support role?

A Network Support professional is responsible for maintaining, troubleshooting, and supporting computer networks within an organization. Their duties include ensuring network connectivity, resolving network-related issues, and assisting with hardware and software configurations. They also monitor network performance, perform upgrades, and provide technical support to users. Network Support specialists play a crucial role in keeping business operations running smoothly by ensuring reliable and secure network infrastructure.

What are some common challenges faced by Network Support professionals, and how can they be addressed?

Network Support professionals often encounter challenges such as troubleshooting complex connectivity issues, managing hardware failures, and staying updated with rapidly evolving technologies. These challenges can be addressed by developing strong analytical skills, maintaining detailed documentation, and participating in ongoing training or certification programs. Collaboration with other IT teams and clear communication with end-users are also crucial for resolving issues efficiently and minimizing downtime.

What are the key skills and qualifications needed to thrive as a Network Support professional, and why are they important?

To thrive as a Network Support professional, you need a solid understanding of computer networking, troubleshooting, and network security, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and diagnostic software is essential for managing and resolving technical issues efficiently. Strong analytical thinking, communication skills, and patience are vital soft skills for diagnosing problems and assisting users. These competencies ensure reliable network performance, minimize downtime, and provide effective support to maintain organizational productivity.

What jobs pay $500,000 a year in the US?

In the field of network support, high-paying roles such as senior network architects, chief information officers, or network consulting executives can reach or exceed $500,000 annually, especially with extensive experience, advanced certifications, and leadership responsibilities. These positions often require specialized skills, strategic planning, and managing large-scale IT infrastructure or teams.

What jobs pay $10,000 a month without a degree?

Network support roles typically do not pay $10,000 a month without specialized experience or certifications. High-paying tech jobs such as network architects, cybersecurity specialists, or cloud engineers may reach that level, but they usually require relevant skills, certifications, and experience rather than just a degree. Many of these roles involve working with complex systems, troubleshooting, and ongoing professional development.

What does a network support do?

A network support professional maintains and troubleshoots computer networks, including local area networks (LANs), wide area networks (WANs), and internet connections. They install, configure, and monitor network hardware and software, often using tools like network analyzers, and may hold certifications such as CompTIA Network+ or Cisco CCNA. Their role ensures network reliability, security, and performance for organizations.

What is a network support job?

A network support job involves maintaining, troubleshooting, and managing computer networks to ensure reliable connectivity and security. Professionals in this role often work with network hardware, software, and tools like routers, switches, and diagnostic programs, and may hold certifications such as CompTIA Network+ or Cisco CCNA.
What are popular job titles related to Network Support jobs in Raleigh, NC? For Network Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Network Support jobs in Raleigh, NC look for? The top searched job categories for Network Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Network Support jobs? Cities near Raleigh, NC with the most Network Support job openings:
Network Support jobs near you
Infographic showing various Network Support job openings in Raleigh, NC as of June 2026, with employment types broken down into 69% Full Time, 17% Part Time, and 14% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $53,335 per year, or $25.6 per hour.
Network Engineer III

Network Engineer III

First Citizens Bank

Raleigh, NC • On-site, Remote

$143K - $189K/yr

Full-time

Posted 18 days ago

First Citizens Bank rating

7.5

Company rating: 7.5 out of 10

Based on 104 frontline employees who took The Breakroom Quiz

89th of 144 rated banks

Job description

Overview

May work remotely pursuant to First Citizens’ Remote Work Guidelines policy.

Provides technical support for the Bank’s data or voice network infrastructure. Installs, maintains, and configures network hardware and software. Resolves technical issues reported by users or system alerts. Responsible for network components, asset inventory, and capacity planning, including developing and documenting network device upgrades. Drives operational excellence and network efficiency, providing continuous service both through daily activities and through on-call rotation for after-hours support. Provides advanced technical support for data or voice network systems. Maintains devices, servers, and other related network components including IP address management, Domain Name Services, Bank communication applications, and others. Works with end users and vendors to resolve identified hardware and software issues. Responsible for administration, communication, and documentation throughout technical support activities. Maintains network hardware and software standards utilized across the team. Monitors and audits network to determine performance. Reviews system- generated events to identify, analyze, and resolve issues. Assists in threat mitigation and network security activities by researching code for security vulnerabilities. Works to continuously improve network capacity, operations, and infrastructure. Configures and installs new hardware and software as needed. Facilitates overall network capabilities. Maintains a strong knowledge base of network software, hardware, and related infrastructure. Communicates effective and clear technical information to associates, vendors, and end users. May assist with special technical projects. May work remotely pursuant to First Citizens’ Remote Work Guidelines policy.

The base pay for this position is relative to your experience but the range is generally $143,223 - $189,091 per year. The position is eligible for variable compensation, which may be in the form of incentive, bonus, or commission pay. First Citizens offers a competitive, comprehensive benefits program which you can review here: https://jobs.firstcitizens.com/benefits.


Qualifications

Position requires a Bachelor’s degree in Computer Information Systems, Electronic Engineering, or other related field plus four (4) years of experience in the job offered or four (4) years of experience as a Systems Integration Engineer, Network Specialist, Network Engineer, Network Analyst, Network Administrator, IT Coordinator or a related occupation.

Position requires experience with computer hardware skills, including setup, troubleshooting, software installation, networking, upgrades, and documentation. Requires data analysis skills, including spreadsheet entry, import/export, pivot table, dashboards, reporting, sorting, and cleaning. Requires knowledge of wide-area network (WAN), virtual private network (VPN), and converged services. Requires knowledge of networking technologies and networking protocols including Transmission Control Protocol/ Internet Protocol (TCP/IP), information processes and technology (IPT), and voice over internet protocol (VOIP). Requires knowledge of Cisco and Cabletron hubs and routers. Requires knowledge of Automatic Call Distribution (ACD), Interactive Voice Response (IVR), Electronic, Computer and Software Systems (ECS) and related security protocols. Requires knowledge of Token Ring, Ethernet, Fiber Distributed Data Interface (FIDDI), and FastEthernet. Requires excellent technical skills regarding network routing, switching and provisioning. May work remotely pursuant to First Citizens’ Remote Work Guidelines policy.


To Apply: Go to https://jobs.firstcitizens.com/jobs and submit your resume to Job # 34313. #EJC  #LI-DNI

Qualifications:

Position requires a Bachelor’s degree in Computer Information Systems, Electronic Engineering, or other related field plus four (4) years of experience in the job offered or four (4) years of experience as a Systems Integration Engineer, Network Specialist, Network Engineer, Network Analyst, Network Administrator, IT Coordinator or a related occupation.

Position requires experience with computer hardware skills, including setup, troubleshooting, software installation, networking, upgrades, and documentation. Requires data analysis skills, including spreadsheet entry, import/export, pivot table, dashboards, reporting, sorting, and cleaning. Requires knowledge of wide-area network (WAN), virtual private network (VPN), and converged services. Requires knowledge of networking technologies and networking protocols including Transmission Control Protocol/ Internet Protocol (TCP/IP), information processes and technology (IPT), and voice over internet protocol (VOIP). Requires knowledge of Cisco and Cabletron hubs and routers. Requires knowledge of Automatic Call Distribution (ACD), Interactive Voice Response (IVR), Electronic, Computer and Software Systems (ECS) and related security protocols. Requires knowledge of Token Ring, Ethernet, Fiber Distributed Data Interface (FIDDI), and FastEthernet. Requires excellent technical skills regarding network routing, switching and provisioning. May work remotely pursuant to First Citizens’ Remote Work Guidelines policy.


To Apply: Go to https://jobs.firstcitizens.com/jobs and submit your resume to Job # 34313. #EJC  #LI-DNI

Education:UNAVAILABLEEmployment Type: FULL_TIME

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