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2Nd Shift It Support Jobs in Raleigh, NC (NOW HIRING)

Skylimit Systems

IT Support Analyst

Raleigh, NC

$26 - $34/hr

This role provides frontline IT support in a highly regulated, mission-critical environment. The ideal candidate demonstrates strong technical aptitude, adherence to security protocols, and a ...

U.S. Navy

IT Support Specialist

Moncure, NC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... shift work, duty rotations, and deployments afloat and ashore. Work Environment Worldwide ...

U.S. Navy

IT Support Specialist

Archer Lodge, NC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... shift work, duty rotations, and deployments afloat and ashore. Work Environment Worldwide ...

U.S. Navy

IT Support Specialist

Clayton, NC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... shift work, duty rotations, and deployments afloat and ashore. Work Environment Worldwide ...

U.S. Navy

IT Support Specialist

Smithfield, NC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... shift work, duty rotations, and deployments afloat and ashore. Work Environment Worldwide ...

U.S. Navy

IT Support Specialist

Raleigh, NC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... shift work, duty rotations, and deployments afloat and ashore. Work Environment Worldwide ...

U.S. Navy

IT Support Specialist

Rolesville, NC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... shift work, duty rotations, and deployments afloat and ashore. Work Environment Worldwide ...

U.S. Navy

IT Support Specialist

Clayton, NC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... shift work, duty rotations, and deployments afloat and ashore. Work Environment Worldwide ...

U.S. Navy

IT Support Specialist

Benson, NC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... shift work, duty rotations, and deployments afloat and ashore. Work Environment Worldwide ...

U.S. Navy

IT Support Specialist

Chapel Hill, NC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... shift work, duty rotations, and deployments afloat and ashore. Work Environment Worldwide ...

U.S. Navy

IT Support Specialist

Pine Level, NC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... shift work, duty rotations, and deployments afloat and ashore. Work Environment Worldwide ...

U.S. Navy

IT Support Specialist

Lillington, NC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... shift work, duty rotations, and deployments afloat and ashore. Work Environment Worldwide ...

U.S. Navy

IT Support Specialist

Raleigh, NC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... shift work, duty rotations, and deployments afloat and ashore. Work Environment Worldwide ...

U.S. Navy

IT Support Specialist

Princeton, NC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... shift work, duty rotations, and deployments afloat and ashore. Work Environment Worldwide ...

U.S. Navy

IT Support Specialist

Knightdale, NC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... shift work, duty rotations, and deployments afloat and ashore. Work Environment Worldwide ...

U.S. Navy

IT Support Specialist

Raleigh, NC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... shift work, duty rotations, and deployments afloat and ashore. Work Environment Worldwide ...

U.S. Navy

IT Support Specialist

Raleigh, NC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... shift work, duty rotations, and deployments afloat and ashore. Work Environment Worldwide ...

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All Jobs2Nd Shift It Support Jobs2Nd Shift It Support Jobs in Raleigh, NC

2Nd Shift It Support information

See Raleigh, NC salary details

$11

$18

$25

How much do 2nd shift it support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for 2nd shift it support in Raleigh, NC is $18.07, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.86 per hour, depending on experience, location, and employer.

What is the difference between 2Nd Shift It Support vs Help Desk Technician?

Aspect2Nd Shift It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentEvening/Night shifts, on-site or remoteDaytime, on-site or remote
Industry UsageIT support, technical troubleshootingCustomer support, technical assistance
Common Search IntentShift-specific IT support rolesHelp desk or support roles

2Nd Shift It Support and Help Desk Technician roles both require technical certifications like CompTIA A+. The main difference lies in their work hours: 2Nd Shift It Support works during evening or night shifts, while Help Desk Technicians typically work during regular daytime hours. Both roles involve troubleshooting and supporting users, but 2Nd Shift It Support is more focused on maintaining IT systems during off-hours, whereas Help Desk Technicians handle user inquiries during standard business hours.

What is 2nd shift IT support?

2nd Shift IT Support roles involve providing technical assistance and troubleshooting services during the second shift, which typically covers late afternoon to late evening hours. These professionals help resolve hardware, software, and network issues for employees or customers outside standard business hours. Their responsibilities may include monitoring systems, responding to support tickets, and ensuring IT services remain operational during their shift. Second shift IT support is especially important for organizations that operate beyond regular business hours or have global operations.

What are the key skills and qualifications needed to thrive as a 2nd shift IT support specialist?

To excel as a 2nd Shift IT Support Specialist, you need a solid understanding of computer systems, troubleshooting, and network fundamentals, often backed by a relevant associate degree or IT certifications like CompTIA A+ or Microsoft Certified. Familiarity with remote desktop tools, ticketing systems such as ServiceNow, and knowledge of Windows and Mac operating systems are typically required. Strong communication, customer service orientation, and the ability to work independently under minimal supervision are crucial soft skills. These competencies ensure timely resolution of technical issues, support end-user productivity, and maintain smooth IT operations outside of regular business hours.

What are some common challenges faced by 2nd shift IT support professionals, and how can they prepare for them?

2nd Shift IT Support professionals often encounter unique challenges, such as handling urgent technical issues with limited in-person resources and collaborating with colleagues across different shifts. They may also be responsible for troubleshooting after-hours problems that could impact business continuity. To prepare, it’s helpful to develop strong communication skills, become adept at documenting issues for day-shift teams, and maintain flexibility to adapt to unexpected situations. Proactive learning and building rapport with both users and fellow IT staff can make the transition and workflow smoother.
What are the most commonly searched types of It Support jobs in Raleigh, NC? The most popular types of It Support jobs in Raleigh, NC are:
What are popular job titles related to 2Nd Shift It Support jobs in Raleigh, NC? For 2Nd Shift It Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching 2Nd Shift It Support jobs in Raleigh, NC look for? The top searched job categories for 2Nd Shift It Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for 2Nd Shift It Support jobs? Cities near Raleigh, NC with the most 2Nd Shift It Support job openings:
2Nd Shift It Support jobs near you
Infographic showing various 2Nd Shift It Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 55% Full Time, 22% Part Time, 6% Contract, and 17% Nights. Highlights an 100% In-person job distribution, with an average salary of $37,591 per year, or $18.1 per hour.

IT Administrator/ IT Support Specialist

Neuwave Systems

Raleigh, NC • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Salary: $60,000

Are you a private, guarded, introspective person whose the type who cannot sit down to watch a movie?

Do you feel guilty leaving tasks unfinished?

Within your area of expertise, can you come across as domineering and highly critical of others?

Are you impatient while reacting to situations you feel strongly about?

Do you have a fast and factual style of communication?

Are you someone who does not like to take risks or unpredictable situations?

IT Administrator / IT Support Specialist

Location:Raleigh, NC
Job Type:Full-Time, On-Site
Salary:$60,000

About the Role

We are seeking an experienced IT Administrator / IT Support Specialist to manage and support our company's day-to-day technology needs. This is a hands-on position supporting employees, maintaining systems, troubleshooting technical issues, and helping ensure reliable and secure business operations.

This is not an entry-level role. We are looking for someone with professional IT experience, formal training, and the ability to work independently in a small business environment.

Responsibilities

  • Provide on-site and remote technical support for employees
  • Troubleshoot hardware, software, printer, phone, and network issues
  • Configure and maintain computers, laptops, and office equipment
  • Manage Microsoft 365 accounts, permissions, and email systems
  • Support Wi-Fi, VPN access, remote desktop tools, and network connectivity
  • Assist with cybersecurity, software updates, and endpoint protection
  • Handle employee onboarding and offboarding
  • Maintain IT inventory, documentation, and vendor relationships

Requirements

  • 35+ years of professional IT support or systems administration experience
  • Formal IT training and/or industry certifications
  • Strong knowledge of:
    • Windows operating systems
    • Microsoft 365
    • Networking fundamentals
    • Remote desktop and remote support tools
    • Hardware and software troubleshooting
  • Ability to work independently and manage multiple priorities
  • Strong communication and customer service skills

Preferred

  • CompTIA A+, Network+, Microsoft, or similar certifications
  • Experience supporting small businesses
  • Experience with VPNs, VoIP systems, network equipment, and cybersecurity tools

Benefits

  • Employer paid health insurance, dental insurance, life insurance
  • Simple IRA retirement plan with 3% employer match
  • Paid time off and company holidays
  • Professional development opportunities