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Remote It Support Jobs in Raleigh, NC (NOW HIRING)

Serigor, Inc.

Senior IT Project Manager (Remote)

Raleigh, NC · On-site +1

$127K - $127K/yr

Job Title: Senior IT Project Manager (Remote) Location: Raleigh, NC Duration: 09 Months with ... The role also provides project management support for the client team internally. * Without this ...

New

Eaton

IT Specialist - Security

Raleigh, NC · On-site +1

$113K - $165K/yr

... remote candidates will be considered. The expected annual salary range for this role is $113000 ... Support operational functions of global, business critical IT systems. Work with Business ...

New

VIVA USA INC

Senior IT Project Manager

Raleigh, NC · On-site +1

$127K - $127K/yr

Remote This Senior IT Project Manager position is critical in providing oversight and coordination with vendor project managers. The role also provides project management support for the client team ...

First Citizens Bank

Senior Manager IT

Raleigh, NC · On-site +1

$127K - $127K/yr

Oversees the design, implementation, and support of systems and application. Oversees projects to ... Provides direction and oversight to IT projects and products. Assigns project tasks, drives project ...

First Citizens Bank

Senior Manager IT

Raleigh, NC · On-site +1

$127K - $127K/yr

Oversees the design, implementation, and support of systems and application. Oversees projects to ... Provides direction and oversight to IT projects and products. Assigns project tasks, drives project ...

Danaher

Senior IT Portfolio & Governance Lead

Raleigh, NC · On-site +1

$127K - $127K/yr

The Senior IT Portfolio & Governance Lead supports the execution and continuous improvement of ... Remote position located in the USA. At Cepheid, our vision is to be the leading provider of ...

TEKsystems

ISP Technician

Raleigh, NC · Remote

$15.50/hr

Google IT Professional or studying for CompTIA OVERVIEW This position is the step before the Help ... Support a dynamic, growing cooperative with more than 800 employees operating out of eight office ...

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All JobsIt Support JobsRemote It Support JobsRemote It Support Jobs in Raleigh, NC

Remote It Support information

See Raleigh, NC salary details

$13

$24

$35

How much do remote it support jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote it support in Raleigh, NC is $24.37, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $27.55 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

Can I work remotely as a remote IT support?

Yes, remote IT support roles are common and often involve troubleshooting, remote desktop tools, and communication skills. Many companies offer remote positions that require technical knowledge, certifications, and the ability to work independently from home.

How much does remote IT support pay?

Remote IT support technicians typically earn between $40,000 and $70,000 annually, depending on experience, certifications, and the complexity of support provided. Entry-level roles may start around $35,000, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. Compensation can also vary based on the employer and geographic location of the company or client base, even for remote positions.

What is the best remote IT support job to work remotely?

Remote IT support jobs typically include roles such as help desk technician, technical support specialist, or remote support analyst. These positions often require strong troubleshooting skills, knowledge of remote management tools, and certifications like CompTIA A+ or Network+; they usually offer flexible schedules and can be performed from home with minimal on-site requirements.

What are the most commonly searched types of It Support jobs in Raleigh, NC?

The most popular types of It Support jobs in Raleigh, NC are:

What are popular job titles related to Remote It Support jobs in Raleigh, NC?

For Remote It Support jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote It Support jobs in Raleigh, NC look for?

The top searched job categories for Remote It Support jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote It Support jobs?

Cities near Raleigh, NC with the most Remote It Support job openings:

Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 72% Full Time, 16% Part Time, 10% Contract, and 2% Nights. Highlights an 2% In-person, and 98% Remote job distribution, with an average salary of $50,684 per year, or $24.4 per hour.

Senior IT Project Manager (Remote)

Serigor, Inc.

Raleigh, NC • On-site, Remote

$127K - $127K/yr

Full-time

Posted 2 days ago

New

Job description

Job Title: Senior IT Project Manager (Remote)
Location: Raleigh, NC
Duration: 09 Months with possible extension
Job Description:
  • This 100% federally funded position is critical to the technical implementation of approximately 15 complex, high-impact projects underway, supporting three major Medicaid use cases. The projects are funded through an already approved Implementation Advance Planning Document (IAPD) with the federal Centers for Medicare & Medicaid Services (CMS) and NC Medicaid.
  • This Senior IT Project Manager position is critical in providing state oversight and coordination with vendor project managers. The role also provides project management support for the client team internally.
  • Without this critical, high-leverage role, there is a significant risk of poor project execution against the existing contracts, resulting in project delays and cost overruns, which ultimately support whole-person healthcare for Medicaid beneficiaries.

Skills:
Skill
Required/Desired
Amount
of Experience
Use Medicaid & clinical knowledge to partner with analysts, clarify requirements, assess impacts, and ensure UAT issues are tracked through resolution
Required
3
Years
Provide project management oversight of vendor implementation projects to ensure compliance with contractual requirements.
Required
3
Years
Develop & manage integrated project plans, directing scope, schedules, risks, communication, and change control to support organized project delivery
Required
3
Years
Provide regular project reporting, including progress, risks, blockers, and decisions for stakeholders.
Required
5
Years

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