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Contract It Support Jobs in Raleigh, NC (NOW HIRING)

Murphy's Naturals

IT Associate

Raleigh, NC · On-site

IT Associate Murphy's Naturals is seeking a reliable and service-oriented IT Associate to support day-to-day technology operations across the organization. This role is primarily focused on ...

New

Bell and Howell

IT Desktop Support Engineer

Durham, NC · On-site

IT Desktop Support Engineer Job Category: Information Technology Location: Durham, NC - onsite About Bell and Howell Bell and Howell delivers technology-driven Automation Services and Automation ...

Bell and Howell

IT Desktop Support Engineer

Durham, NC · On-site

Position Title: IT Desktop Support Engineer Location: Durham, NC - onsite Job Summary: The IT Desktop Support Engineer provides first-line technical support to end users for hardware, software, and ...

NCSU

IT Client Support Specialist

Raleigh, NC · On-site +1

Posting Information Posting Number PG194654EP Internal Recruitment No Working Title IT Client Support Specialist Anticipated Hiring Range $74,613 - $79,819 Work Schedule Monday - Friday 8:00 am to 5 ...

FastMed

Vice President Information Technology

Durham, NC · On-site

$151.70K - $189.90K/yr

... contracts. The role provides leadership for a single, integrated IT department that delivers ... Endpoint support for clinical and corporate teams * Application, network, cloud, data security, and ...

Software Technology Inc

IT Analyst

Cary, NC · On-site

... support and training to end users Document system configurations processes and changes Ensure data integrity security and compliance with IT policies Liaise with vendors and service providers for ...

New

Carimus

IT Intern (Raleigh, NC)

Raleigh, NC

$13.25 - $17.75/hr

To help support our growth, we are looking for an IT Intern to support our employees with IT support. The IT intern will gain hands-on experience with Carimus' internal IT, including providing ...

Litera

IT Systems Administrator

Raleigh, NC · Hybrid

The role will be the front line for all global IT Support and will be the key enabler of consistent service across all regions and therefore is a key part of the IT team. What You'll Deliver

Golden Technology

Technical Support Technician

Raleigh, NC · On-site

$36.40K - $45.70K/yr

Contract What You'll Do: The Technical Support Technician is responsible for serving as the Tier 1 point of contact for IT support requests related to PC hardware, operating systems, and software ...

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Contract It Support information

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$13

$24

$35

How much do contract it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for contract it support in Raleigh, NC is $24.37, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $27.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Contract IT Support, and why are they important?

To thrive as a Contract IT Support, you need a strong understanding of computer hardware, software troubleshooting, networking, and commonly a degree or certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and standard office and security software is typically required. Excellent problem-solving, communication, and customer service skills help you resolve issues efficiently and build trust with clients. These skills are critical for minimizing downtime, ensuring smooth operations, and delivering high-quality technical support in dynamic business environments.

What are some common challenges faced by Contract IT Support professionals, and how can they be addressed?

Contract IT Support professionals often encounter challenges such as adapting quickly to new systems, processes, and company cultures, since they may work with multiple clients or move between organizations. Building rapport and trust with permanent staff while understanding each client's unique technical environment is essential. To address these challenges, contract IT support workers should proactively communicate, document their work clearly, and stay up to date with the latest software and troubleshooting techniques. Flexibility and strong problem-solving skills also help ensure smooth transitions and successful project outcomes.

What is a Contract IT Support professional?

A Contract IT Support professional is an information technology specialist hired on a temporary or project basis to assist organizations with their IT needs. Their responsibilities often include troubleshooting technical issues, setting up hardware and software, maintaining networks, and ensuring the smooth operation of computer systems. Unlike permanent staff, contract IT support workers are typically engaged for a specific duration, project, or to cover peak periods. This flexibility allows companies to access specialized skills as needed without long-term commitments. Contract IT support roles can be found in various industries and may involve both onsite and remote work.

Is AI replacing tech support?

AI is automating certain tasks within IT support roles, such as troubleshooting common issues and providing basic assistance. However, contract IT support jobs often require human judgment, problem-solving skills, and customer service, making full automation unlikely in the near term.

What is the difference between Contract It Support vs Help Desk Technician?

AspectContract It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+ (often required)CompTIA A+, HDI-SCA (common but not mandatory)
Work EnvironmentContract-based, often on-site or remote, project-focusedHelp desk, support center, remote or on-site
Employer & Industry UsageIT service providers, consulting firms, companies hiring temporary supportCorporate IT departments, MSPs, tech support centers
Search & Comparison IntentLooking for short-term or project-based IT support rolesSeeking entry-level or ongoing technical support roles

Contract It Support roles typically involve short-term, project-based work with specific client needs, often requiring relevant certifications. Help Desk Technicians usually provide ongoing support within a company's IT department or support center, focusing on troubleshooting and customer service. Both roles require similar certifications but differ mainly in employment type and work setting.

What are the most commonly searched types of It Support jobs in Raleigh, NC? The most popular types of It Support jobs in Raleigh, NC are:
What are popular job titles related to Contract It Support jobs in Raleigh, NC? For Contract It Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Contract It Support jobs in Raleigh, NC look for? The top searched job categories for Contract It Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Contract It Support jobs? Cities near Raleigh, NC with the most Contract It Support job openings:
Contract It Support jobs near you
Infographic showing various Contract It Support job openings in Raleigh, NC as of May 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, and 5% Contract. Highlights an 77% Physical, 8% Hybrid, and 15% Remote job distribution, with an average salary of $50,687 per year, or $24.4 per hour.
Proton IT Helpdesk

Proton IT Helpdesk

The Reynolds and Reynolds Company

Raleigh, NC • On-site

$50K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Reynolds and Reynolds rating

8.2

Company rating: 8.2 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

76th of 184 rated software companies

Job description

Position Description
*This is a remote position*
*Shift: Monday-Friday 8am-5pm EST, Monday-Friday 2pm-11pm EST, Monday- Friday 1pm -10pm EST
Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues. Responsibilities will include but are not limited to:
- Thoroughly documenting problems, troubleshooting steps, and resolution via Proton's ticketing system
- Troubleshoot and replace failed computing hardware on both desktop PC's and laptop computers (motherboards, NIC's, video cards, laptop monitors, laptop keyboards, etc.)
- Work with troubleshooting switches, routers, and firewalls while maintaining a firm understanding of their roles
About Our Company:
Proton Dealership IT, an affiliate of Reynolds and Reynolds, is an IT services company that provides IT support and amazing customer service to over 400 auto-dealership clients across the country. Proton is not the normal "ticket, ticket, ticket" IT support shop. Proton likes to keep the stress level low, the fun level high, and the quality of life excellent for their team!
#LI-DNI
Requirements
At least 2-3 years in an IT Helpdesk/Desktop Support role required; IT certifications or technical education required; Knowledge and experience with Windows Active Directory domains required; Must be seasoned with ticketing systems; Expertise with printer troubleshooting (network and local), scanner troubleshooting (network and local), and wireless troubleshooting; Familiarity with networking devices and troubleshooting switches, routers and firewalls; Knowledge of Microsoft Servers lineup of products Windows Server 2003, 2008, 2012 and Microsoft Exchange Server 2007, 2010, 2013
Benefits
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
- Medical, dental, vision, life insurance, and a health savings account
- 401(k) with up to 6% matching
- Paid holidays, vacation and sick days
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

What Reynolds and Reynolds employees say

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About Reynolds and Reynolds

Sourced by ZipRecruiter

Reynolds and Reynolds develops and supports software for automotive retailers. We feature the industry’s only Retail Management System. This platform gives dealers a choice in dealership management systems (DMS) — ERA-IGNITE or POWER — along with retailing tools built to work together to streamline dealership operations and to improve customer satisfaction with the dealership. We also manufacture and distribute business forms and promotional items. Our products help dealers reduce compliance risk, brand their dealership, increase efficiency, and simplify administrative processes. Our associates are the key to our success. We wouldn’t be the leader in the automotive industry without them. We foster an environment that allows associates to grow professionally through engaging work and promotion from within.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Dayton, OH, US

Year founded

1866

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