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It Support Technician Jobs in Raleigh, NC (NOW HIRING)

Fleet Feet

IT Support Technician

Durham, NC · On-site

$19.50 - $26.75/hr

We are seeking an IT Support Technician to join our new Information Technology team. As our IT Support Technician you will diagnose, repair, and maintain hardware and software components. This ...

New

Fleet Feet

IT Support Technician

Durham, NC · On-site

$19.50 - $26.75/hr

As our IT Support Technician you will diagnose, repair, and maintain hardware and software components. This individual will install and configure computer hardware and provide IT support for the ...

Skylimit Systems

IT Support Analyst

Raleigh, NC

$26 - $34/hr

Job Summary We are seeking a detail-oriented and security-conscious IT Helpdesk Support Technician to support our aerospace and defense operations. This role provides frontline IT support in a highly ...

NCSU

Temporary Technology Support Technician

Raleigh, NC

$32K - $41K/yr

Position Information Posting Number PG195202TM Position Number 11ASO3490 Position Type Temporary Essential Job Duties The Technology Support Technician will provide programming solutions for the ...

North State Bank

IT Support Specialist

Raleigh, NC · On-site

$52 - $75/hr

Work alongside vendor technicians supporting facilities systems, including HVAC, access control ... Associate's degree in information technology or a related field, or an equivalent combination of ...

HDR

IT Support Specialist

Raleigh, NC · On-site

In the role of IT Support Specialist, we'll count on you to: * Apply technology to address business needs and constraints * Assist staff to achieve efficient and effective use of computing technology ...

HDR

IT Support Specialist

Raleigh, NC · On-site

In the role of IT Support Specialist, we'll count on you to: * Apply technology to address business needs and constraints * Assist staff to achieve efficient and effective use of computing technology ...

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All JobsIt Support Technician JobsIt Support Technician Jobs in Raleigh, NC

It Support Technician information

See Raleigh, NC salary details

$13

$24

$35

How much do it support technician jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for it support technician in Raleigh, NC is $24.37, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $27.55 per hour, depending on experience, location, and employer.

What does an IT Support Technician do?

An IT Support Technician is responsible for assisting users with technical issues related to computer hardware, software, and networks. They diagnose problems, provide solutions, and help maintain the company’s IT systems to ensure smooth daily operations. Typical tasks include troubleshooting technical issues, setting up equipment, installing software, and providing guidance to users. IT Support Technicians play a key role in keeping businesses running efficiently by resolving IT-related problems quickly and effectively.

What are the key skills and qualifications needed to thrive as an IT Support Technician, and why are they important?

To thrive as an IT Support Technician, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically a relevant certification like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is common in this role. Strong problem-solving skills, patience, and effective communication are crucial soft skills for assisting users and managing technical issues. These abilities ensure timely resolution of IT problems, minimize downtime, and maintain smooth organizational operations.

How does an IT Support Technician typically collaborate with other departments within an organization?

IT Support Technicians frequently work with employees from various departments to resolve technical issues, implement new software, and ensure that hardware is functioning optimally. They act as a bridge between the IT department and end-users, communicating technical information in an accessible way. Collaboration often involves troubleshooting user problems, coordinating with system administrators for escalated issues, and participating in cross-departmental projects to roll out new technologies. This role requires strong interpersonal skills and adaptability to meet the unique needs of different teams.

What is the difference between It Support Technician vs Help Desk Technician?

AspectIt Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL Foundation
Work EnvironmentOn-site, technical support, hardware and software troubleshootingHelp desk, remote support, customer service focus
Employer & Industry UsageIT departments, tech companies, corporate supportIT service providers, corporate support, customer service centers
Common Search & ComparisonTechnical skills, hardware/software support, troubleshootingCustomer service, remote support, ticket management

While both roles support IT users, an It Support Technician typically handles more technical, on-site hardware and software issues, whereas a Help Desk Technician often focuses on remote support and customer service. The roles overlap in certifications and work environments, but their primary focus and daily tasks differ.

How much do IT support technicians make in the US?

IT support technicians in the US typically earn a median annual salary of around $50,000 to $55,000. Salaries can vary based on experience, certifications, location, and the complexity of support tasks performed.

Is IT Support Technician hard to get a job in IT support?

The IT Support Technician role is generally accessible to those with basic technical skills, customer service abilities, and relevant certifications like CompTIA A+. Entry-level positions are common, but competition can vary depending on location and experience, making certifications and practical knowledge valuable for improving job prospects.

What are the most commonly searched types of It Support Technician jobs in Raleigh, NC?

The most popular types of It Support Technician jobs in Raleigh, NC are:

What are popular job titles related to It Support Technician jobs in Raleigh, NC?

For It Support Technician jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching It Support Technician jobs in Raleigh, NC look for?

The top searched job categories for It Support Technician jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for It Support Technician jobs?

Cities near Raleigh, NC with the most It Support Technician job openings:

It Support Technician jobs near you
Infographic showing various It Support Technician job openings in Raleigh, NC as of August 2026, with employment types broken down into 2% Internship, 78% Full Time, 4% Part Time, and 16% Contract. Highlights an 92% In-person, 2% Hybrid, and 6% Remote job distribution, with an average salary of $50,684 per year, or $24.4 per hour.

IT Support Technician

Fleet Feet

Durham, NC • On-site

$19.50 - $26.75/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 3 days ago

New

Fleet Feet rating

6.2

Company rating: 6.2 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

51st of 105 rated fashion retailers

Job description

Our Company
We believe Running Changes Everything. If you believe that, too, we want to talk. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it's a privilege to serve and to deliver unmatched service and support when outfitting every customer. We run together to solve problems, reach goals, encourage others and champion our brand.
Overview:
We are seeking an IT Support Technician to join our new Information Technology team. As our IT Support Technician you will diagnose, repair, and maintain hardware and software components. This individual will install and configure computer hardware and provide IT support for the organization. You will routinely interact with various departments and levels and listen to their technical needs and implement IT solutions. We are looking for someone with detailed knowledge of a variety of internet applications, networks, and operating systems.
The ideal candidate will possess phenomenal troubleshooting abilities, customer service, and attention to detail. This position is based out of our Fleet Feet Distribution Center located in Durham, NC, and requires occasional trips to the Carrboro, NC office.
The role is required to be onsite five days per week.
What You'll Do:
  • Receiving and processing all help desk requests for current employees and retail stores
  • Supporting and maintaining hardware, software, and network equipment as necessary
  • Participating in testing, configuration, and training of new technology
  • Coordinate new hire setups, including ordering and configuration of equipment, email, and software installation
  • Provide technology support for new hire orientations
  • Collaborate with other team members on IT projects and initiatives
  • Maintain documentation and logs related to IT operations
  • Travel occasionally to support retail store locations
  • Other tasks and projects as assigned

Qualifications:
  • Minimum 2 years of experience in IT, preferably in desktop support environments
  • Working knowledge of common hardware and operating systems
  • Familiarity with a range of operating systems and network technologies
  • Strong attention to detail and organizational skills
  • Ability to effectively communicate about technology with employees who have a wide range of technical skills
  • Eagerness to train and learn about new technology and systems
  • Ability to travel as required to stores

Why You'll Love It Here:
At Fleet Feet, we create an environment where people feel connected, supported, and inspired every day. You'll love working here if you're looking for:
  • A Purpose-Driven Mission - Everything we do is rooted in helping people live healthier, more fulfilled lives through movement.
  • A Culture of Belonging - We welcome every perspective and encourage you to bring your whole self to work.
  • Collaboration & Team Spirit - We run together-tackling challenges, celebrating milestones, and supporting one another along the way.
  • Innovation & Growth - You'll have the chance to learn, explore new ideas, and help shape the future of our brand.
  • Energy & Fun - From daily problem-solving to team events, we keep the pace high-spirited and uplifting.

Benefits:
At Fleet Feet, we provide more than just a job. We offer opportunities to thrive, grow, and make a meaningful impact. Here's what you can look forward to:
    • Robust benefits package including medical, dental, vision, FSA, HSA, EAP, and more
    • 401(k) with 4% employer match and immediate vesting (available to part- and full-time employees age 21+ at company-owned stores)
    • Training and advancement opportunities across the Fleet Feet brand
    • Professional development programs, including mentorship, employee resource groups, and monthly learning sessions
    • Community involvement and service initiatives supporting local engagement
    • Discounts on training programs and products
    • Supportive, passionate teammates who live the mission every day
    • See the full offering in our Fleet Feet Benefits Summary for full-time employees working 30+ hours/week

Equal Opportunity & Reasonable Accommodations:
We are an equal opportunity employer and believe having teams in which everyone brings their whole self to Fleet Feet is key to our success. We encourage people of all backgrounds, experiences, abilities, and perspectives. Our dedication to inclusion is reflected in our hiring practices, workplace culture, and community engagement.
Fleet Feet utilizes E-Verify in all corporate and company-operated stores as part of the hiring process.

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