ZipRecruiter

Log In

1

It Support Technician Jobs in Raleigh, NC (NOW HIRING)

LC SERVICES 1 LLC

IT Support Technician

Holly Springs, NC · On-site

$18.50 - $25.50/hr

Recruits support from other technicians as needed based on ticket volume, location, or complexity ... Ability to communicate detailed information in both technical terms and in lay person language.

New

Ontic

IT Helpdesk Support Technician

Creedmoor, NC · On-site

Our team is looking for an experienced IT Helpdesk Support Technician to join them. You will report to the Director of IT, NC and will have an onsite work schedule in Creedmoor, NC. We are seeking a ...

Skylimit Systems

IT Support Analyst

Raleigh, NC

$26 - $34/hr

Job Summary We are seeking a detail-oriented and security-conscious IT Helpdesk Support Technician to support our aerospace and defense operations. This role provides frontline IT support in a highly ...

NCSU

Temporary Technology Support Technician

Raleigh, NC · On-site

$32K - $41K/yr

Position Information Posting Number PG195202TM Position Number 11ASO3490 Position Type Temporary Essential Job Duties The Technology Support Technician will provide programming solutions for the ...

North State Bank

IT Support Specialist

Raleigh, NC · On-site

$52 - $75/hr

Work alongside vendor technicians supporting facilities systems, including HVAC, access control ... Associate's degree in information technology or a related field, or an equivalent combination of ...

New

AGBO

Senior Support Technician

Raleigh, NC · On-site

$21 - $28.75/hr

As a Senior Support Technician, you will be a central part of the IT team that supports video game production. Based in our Raleigh studio, you will serve as the sole on-site IT resource in North ...

U.S. Navy

IT Support Specialist

Benson, NC · On-site

Information Technology Professional (IT/CTN/IS) Category / Component ... Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ...

U.S. Navy

IT Support Specialist

Rolesville, NC · On-site

Information Technology Professional (IT/CTN/IS) Category / Component ... Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ...

next page

Showing results 1-20

All JobsIt Support Technician JobsIt Support Technician Jobs in Raleigh, NC

It Support Technician information

See Raleigh, NC salary details

$13

$24

$35

How much do it support technician jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for it support technician in Raleigh, NC is $24.37, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $27.55 per hour, depending on experience, location, and employer.

What does an IT Support Technician do?

An IT Support Technician is responsible for assisting users with technical issues related to computer hardware, software, and networks. They diagnose problems, provide solutions, and help maintain the company’s IT systems to ensure smooth daily operations. Typical tasks include troubleshooting technical issues, setting up equipment, installing software, and providing guidance to users. IT Support Technicians play a key role in keeping businesses running efficiently by resolving IT-related problems quickly and effectively.

What are the key skills and qualifications needed to thrive as an IT Support Technician, and why are they important?

To thrive as an IT Support Technician, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically a relevant certification like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is common in this role. Strong problem-solving skills, patience, and effective communication are crucial soft skills for assisting users and managing technical issues. These abilities ensure timely resolution of IT problems, minimize downtime, and maintain smooth organizational operations.

How does an IT Support Technician typically collaborate with other departments within an organization?

IT Support Technicians frequently work with employees from various departments to resolve technical issues, implement new software, and ensure that hardware is functioning optimally. They act as a bridge between the IT department and end-users, communicating technical information in an accessible way. Collaboration often involves troubleshooting user problems, coordinating with system administrators for escalated issues, and participating in cross-departmental projects to roll out new technologies. This role requires strong interpersonal skills and adaptability to meet the unique needs of different teams.

What is the difference between It Support Technician vs Help Desk Technician?

AspectIt Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL Foundation
Work EnvironmentOn-site, technical support, hardware and software troubleshootingHelp desk, remote support, customer service focus
Employer & Industry UsageIT departments, tech companies, corporate supportIT service providers, corporate support, customer service centers
Common Search & ComparisonTechnical skills, hardware/software support, troubleshootingCustomer service, remote support, ticket management

While both roles support IT users, an It Support Technician typically handles more technical, on-site hardware and software issues, whereas a Help Desk Technician often focuses on remote support and customer service. The roles overlap in certifications and work environments, but their primary focus and daily tasks differ.

How much do IT support technicians make in the US?

IT support technicians in the US typically earn a median annual salary of around $50,000 to $55,000. Salaries can vary based on experience, certifications, location, and the complexity of support tasks performed.

Is IT Support Technician hard to get a job in IT support?

The IT Support Technician role is generally accessible to those with basic technical skills, customer service abilities, and relevant certifications like CompTIA A+. Entry-level positions are common, but competition can vary depending on location and experience, making certifications and practical knowledge valuable for improving job prospects.

What are the most commonly searched types of It Support Technician jobs in Raleigh, NC?

The most popular types of It Support Technician jobs in Raleigh, NC are:

What are popular job titles related to It Support Technician jobs in Raleigh, NC?

For It Support Technician jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching It Support Technician jobs in Raleigh, NC look for?

The top searched job categories for It Support Technician jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for It Support Technician jobs?

Cities near Raleigh, NC with the most It Support Technician job openings:

It Support Technician jobs near you
Infographic showing various It Support Technician job openings in Raleigh, NC as of August 2026, with employment types broken down into 2% Internship, 78% Full Time, 4% Part Time, and 16% Contract. Highlights an 92% In-person, 2% Hybrid, and 6% Remote job distribution, with an average salary of $50,684 per year, or $24.4 per hour.

Information Technology Support Technician

SOUTHEASTERN BAPTIST THEOLOGICAL SEMINARY

Wake Forest, NC

$15.45/hr

Part-time

Re-posted yesterday

Job description

SEBTS is looking to hire a Support Technician to work in the Information Technology office on campus. This position is restricted to students, incoming students, and spouses of current students.

Pay Rate: $15.45 an hour

Support Technicians will:

  • Move computer hardware and equipment.
  • Install software applications.
  • Troubleshoot and repair hardware problems.
  • Provide basic front-end desktop computer, printer and copier support for end users.
  • Ensure timely and professional technical support is provided to the end user.
  • Assists the Operations Manager and the Director in other duties as assigned.

Required

  • Solid verbal and written communication skills.
  • Strong understanding of desktop computers and operating systems.
  • Strong understanding of Microsoft based applications.
  • Preferred
    • Experience with data wiring and connectivity.
    • Experience with telephone systems.
    • Undergraduate College Degree.
  • Desired
    • College Degree in Computer Science, Information Systems, or related program.

This position is restricted to students, incoming students, and spouses of current students.

Apply