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Entry Level It Support Technician Jobs in Raleigh, NC

Skylimit Systems

IT Support Analyst

Raleigh, NC

$26 - $34/hr

Job Summary We are seeking a detail-oriented and security-conscious IT Helpdesk Support Technician to support our aerospace and defense operations. This role provides frontline IT support in a highly ...

NCSU

Temporary Technology Support Technician

Raleigh, NC

$32K - $41K/yr

Position Information Posting Number PG195202TM Position Number 11ASO3490 Position Type Temporary Essential Job Duties The Technology Support Technician will provide programming solutions for the ...

AGBO Films LLC

Senior Support Technician

Raleigh, NC · On-site

$21 - $28.75/hr

As a Senior Support Technician, you will be a central part of the IT team that supports video game production. Based in our Raleigh studio, you will serve as the sole on-site IT resource in North ...

AGBO

Senior Support Technician

Raleigh, NC · On-site

$21 - $28.75/hr

As a Senior Support Technician, you will be a central part of the IT team that supports video game production. Based in our Raleigh studio, you will serve as the sole on-site IT resource in North ...

AGBO

Senior Support Technician

Raleigh, NC · On-site

$21 - $28.75/hr

As a Senior Support Technician, you will be a central part of the IT team that supports video game production. Based in our Raleigh studio, you will serve as the sole on-site IT resource in North ...

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Entry Level It Support Technician information

See Raleigh, NC salary details

$13

$24

$35

How much do entry level it support technician jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for entry level it support technician in Raleigh, NC is $24.37, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $27.55 per hour, depending on experience, location, and employer.

What does an entry level IT support technician do?

An Entry Level IT Support Technician is responsible for helping users resolve technical issues with their computers, software, and network systems. They often assist with setting up new equipment, troubleshooting problems, installing updates, and providing support either in person, over the phone, or through remote tools. This role is crucial in ensuring that an organization's technology runs smoothly and efficiently. Entry level technicians typically work under the supervision of more experienced IT staff and may also document issues and solutions for future reference.

What are some common challenges faced by entry level IT support technicians, and how can they be addressed?

Entry Level IT Support Technicians often encounter challenges such as troubleshooting unfamiliar technical issues, managing multiple support requests simultaneously, and communicating effectively with users who have varying levels of technical knowledge. To address these, it's helpful to build strong problem-solving skills, utilize available knowledge bases and documentation, and practice clear, patient communication. Over time, gaining hands-on experience and seeking mentorship from senior team members can greatly enhance confidence and effectiveness in the role.

What are the key skills and qualifications needed to thrive as an entry level IT support technician, and why are they important?

To thrive as an Entry Level IT Support Technician, you need a solid understanding of computer hardware, operating systems, basic networking, and troubleshooting, often demonstrated by a relevant associate degree or entry-level certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you address user issues and work collaboratively. These skills ensure timely resolution of technical problems and provide a positive support experience for end users.

What is the difference between Entry Level IT Support Technician vs Help Desk Technician?

AspectEntry Level IT Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+, Help Desk certifications (e.g., HDI, Microsoft)
Work EnvironmentOn-site or remote support, troubleshooting hardware/software issuesCustomer service-focused, primarily remote or call center support
Employer & Industry UsageIT departments across various industries, tech companies, small businessesIT service providers, corporate help desks, tech support centers

Both roles involve troubleshooting and supporting users with hardware and software issues. The Entry Level IT Support Technician often has a broader technical scope, including network and hardware support, while Help Desk Technicians focus more on customer service and remote support. Both positions serve as entry points into IT careers and require similar certifications and skills.

How to get into entry level IT support technician with no experience?

To start as an entry-level IT support technician with no experience, focus on gaining foundational knowledge through online courses or certifications like CompTIA A+. Building basic skills in troubleshooting, hardware, and software, along with hands-on practice or volunteering, can improve your chances of securing an entry-level position in IT support.

Is entry level IT support a good entry-level job?

Entry level IT support technician roles are suitable for individuals starting in the IT field, offering opportunities to develop technical skills such as troubleshooting, hardware and software support, and customer service. These positions often require basic knowledge of operating systems, networking, and common tools like ticketing systems, making them a practical entry point into IT careers.

What is the easiest entry-level IT support technician job?

An entry-level IT support technician role typically involves basic troubleshooting, hardware and software setup, and user assistance. These positions often require minimal experience, focus on customer service skills, and may involve working in help desk or support desk environments with common tools like ticketing systems.

What are the most commonly searched types of It Support Technician jobs in Raleigh, NC?

The most popular types of It Support Technician jobs in Raleigh, NC are:

What are popular job titles related to Entry Level It Support Technician jobs in Raleigh, NC?

For Entry Level It Support Technician jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Entry Level It Support Technician jobs in Raleigh, NC look for?

The top searched job categories for Entry Level It Support Technician jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Entry Level It Support Technician jobs?

Cities near Raleigh, NC with the most Entry Level It Support Technician job openings:

Entry Level It Support Technician jobs near you
Infographic showing various Entry Level It Support Technician job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $50,684 per year, or $24.4 per hour.

Information Technology Support Technician

SOUTHEASTERN BAPTIST THEOLOGICAL SEMINARY

Wake Forest, NC

$15.45/hr

Part-time

Posted 13 days ago

Job description

SEBTS is looking to hire a Support Technician to work in the Information Technology office on campus. This position is restricted to students, incoming students, and spouses of current students.

Pay Rate: $15.45 an hour

Support Technicians will:

  • Move computer hardware and equipment.
  • Install software applications.
  • Troubleshoot and repair hardware problems.
  • Provide basic front-end desktop computer, printer and copier support for end users.
  • Ensure timely and professional technical support is provided to the end user.
  • Assists the Operations Manager and the Director in other duties as assigned.

Required

  • Solid verbal and written communication skills.
  • Strong understanding of desktop computers and operating systems.
  • Strong understanding of Microsoft based applications.
  • Preferred
    • Experience with data wiring and connectivity.
    • Experience with telephone systems.
    • Undergraduate College Degree.
  • Desired
    • College Degree in Computer Science, Information Systems, or related program.

This position is restricted to students, incoming students, and spouses of current students.

Apply