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Server Support Technician Jobs in Raleigh, NC (NOW HIRING)

Topgolf

Service Support

Durham, NC

What You'll Need to Succeed as a Service Support Playmaker * A Positive Attitude - Because being a grump is no fun! * One Team Mentality - We believe the phrase "Teamwork makes the dream work" will ...

Vkore Solutions

Desktop Support Technician

Raleigh, NC · On-site

$19.75 - $25/hr

On-Site Support: Respond to client queries and provide on-site technical assistance. Network ... Ensure consistent operation of client networks, including routers, servers, and other hardware.

Topgolf International, Inc.

Service Support

Durham, NC · On-site

What You'll Need to Succeed as a Service Support Playmaker * A Positive Attitude - Because being a grump is no fun! * One Team Mentality - We believe the phrase "Teamwork makes the dream work" will ...

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All JobsServer Support Technician JobsServer Support Technician Jobs in Raleigh, NC

Server Support Technician information

See Raleigh, NC salary details

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$20

$34

How much do server support technician jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for server support technician in Raleigh, NC is $20.19, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $26.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Server Support Technician, and why are they important?

To thrive as a Server Support Technician, you need a solid understanding of server hardware, operating systems (like Windows Server or Linux), networking fundamentals, and often a relevant IT degree or certification such as CompTIA Server+ or Microsoft Certified: Windows Server Fundamentals. Familiarity with remote management tools, ticketing systems, and server virtualization platforms (VMware, Hyper-V) is typically required. Strong problem-solving abilities, attention to detail, and effective communication are critical soft skills for diagnosing issues and supporting end-users. These skills ensure timely resolution of server problems, minimal downtime, and reliable IT infrastructure for organizational productivity.

What does a support service technician do?

A support service technician provides technical assistance to users by troubleshooting hardware and software issues, installing and configuring systems, and maintaining IT equipment. They often work in help desks or support centers, using diagnostic tools and communication skills to resolve technical problems efficiently.

What are the most common challenges faced by Server Support Technicians, and how can they be addressed on the job?

Server Support Technicians often encounter challenges such as troubleshooting complex server outages, managing high-priority incidents under tight deadlines, and keeping up with rapidly evolving technologies. These challenges can be addressed by maintaining strong documentation practices, participating in ongoing training, and collaborating closely with network and security teams. Proactively communicating with stakeholders and utilizing monitoring tools can also help minimize downtime and identify issues before they escalate.

What is the highest paid technician job?

Among technician roles, specialized fields such as network architects, cybersecurity engineers, and systems architects tend to have the highest salaries, often exceeding $100,000 annually. Server Support Technicians with advanced certifications and experience can earn higher wages, but generally, roles requiring advanced skills and certifications in IT infrastructure command the top pay.

What does a server technician do?

A server support technician is responsible for maintaining, troubleshooting, and repairing servers and related hardware and software. They ensure server systems run efficiently, perform regular updates, and resolve technical issues, often using tools like remote management software and diagnostic utilities. Strong knowledge of networking, operating systems, and certifications such as CompTIA Server+ are beneficial in this role.

What is the difference between Server Support Technician vs Network Support Specialist?

AspectServer Support TechnicianNetwork Support Specialist
CertificationsCompTIA Server+, Microsoft Certified: Windows ServerCompTIA Network+, Cisco CCNA
Work EnvironmentData centers, server rooms, IT departmentsNetwork operations centers, enterprise networks
Employer & IndustryIT service providers, large corporations, data centersTelecommunications, enterprise IT, ISPs
Common Search & ComparisonFocuses on server hardware, OS, and troubleshootingFocuses on network infrastructure, routing, and connectivity

While both roles support IT infrastructure, a Server Support Technician primarily manages and troubleshoots servers and related hardware/software, whereas a Network Support Specialist focuses on network systems, connectivity, and infrastructure. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

What are Server Support Technicians?

Server Support Technicians are IT professionals responsible for maintaining, troubleshooting, and repairing servers within an organization. Their duties typically include installing server hardware and software, monitoring server performance, performing backups, and addressing technical issues to ensure minimal downtime. They play a key role in supporting a company's IT infrastructure and may also assist with upgrades, security patches, and documentation. These technicians often work closely with network administrators and other IT staff to keep systems running smoothly.

What is a server support job?

A server support technician is responsible for maintaining, troubleshooting, and repairing servers and related hardware and software in an IT environment. They often work with operating systems, network configurations, and monitoring tools to ensure server performance and security. Strong technical skills, certifications like CompTIA Server+ or Microsoft Certified: Windows Server, and the ability to work in a team are typically required for this role.
What are popular job titles related to Server Support Technician jobs in Raleigh, NC? For Server Support Technician jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Server Support Technician jobs in Raleigh, NC look for? The top searched job categories for Server Support Technician jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Server Support Technician jobs? Cities near Raleigh, NC with the most Server Support Technician job openings:
Server Support Technician jobs near you
Infographic showing various Server Support Technician job openings in Raleigh, NC as of July 2026, with employment types broken down into 3% Locum Tenens, 71% Full Time, 22% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $41,987 per year, or $20.2 per hour.
Dynamic Server Support Technician

Dynamic Server Support Technician

Worldwide TechServices

Raleigh, NC

Part-time

Posted 15 days ago

Worldwide TechServices rating

4.9

Company rating: 4.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

222nd of 230 rated it services

Job description

Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers.

Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately.

Responsibilities

  • Provide customer support for designated equipment
  • Answer client questions in a professional manner
  • Accept and deliver all service calls assigned within the established service level agreement for each client
  • Meet established customer service satisfaction criteria as outlined in established guidelines and policies
  • Complete all administrative tasks associated with each call as documented in established policies and guidelines
  • Complete real-time reporting of all calls as documented in established policies and guidelines
  • Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
  • Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
  • Report all activity in an accurate and timely manner
  • Understand all Safety policies and guidelines and work within the guidelines of policies daily
  • Additional requirements may exist if offer of employment is extended
  • Other duties may be assigned to meet business needs
Qualifications

Education and Experience:

  • Typically requires technical school certification or equivalent and 0-2 years of relevant experience
  • Previous customer service experience is a plus

Certifications and/or Qualifications:

  • Maintain all required OEM Certifications as directed by Management
  • Knowledge of relevant software and hardware
  • Valid Driver’s License and reliable transportation with valid registration and adequate insurance

Skills:

  • Ability to communicate regarding technical issues with clients
  • Ability to drive to client locations
  • Ability to drive long distances, and occasional overnight assignments within other geographies
  • Ability to lift and or move various computer equipment up to 50 lbs.
  • Must own a basic repair tool kit

What Worldwide TechServices employees say

Pay

Benefits

Hours and flexibility

Workplace

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