Desktop Support
Raleigh, NC · On-site
... other technicians to help solve complex problems. • Skilled in different types of computer ... server data storage, network reservations, data restores, various account creations and ...
Desktop Support
Raleigh, NC · On-site
... other technicians to help solve complex problems. • Skilled in different types of computer ... server data storage, network reservations, data restores, various account creations and ...
Has significant technical knowledge and serves as a resource for other technicians to help solve ... Works with Data Center Operations with user file server data storage, network reservations, data ...
Has significant technical knowledge and serves as a resource for other technicians to help solve ... Works with Data Center Operations with user file server data storage, network reservations, data ...
Tier 2 Cloud Support
Raleigh, NC · On-site
Minimum 2 years of experience supporting Windows Server or Linux-based systems * Successfully acquire and maintain Special Access Program (SAP) access * Successfully obtain DoD 8570 IAT Level II ...
Tier 2 Cloud Support
Raleigh, NC · On-site
Minimum 2 years of experience supporting Windows Server or Linux-based systems * Successfully acquire and maintain Special Access Program (SAP) access * Successfully obtain DoD 8570 IAT Level II ...
Level II Technician
Durham, NC · On-site
$20/hr
The objective of the IT Technician will be to respond to support requests in a timely manner, be ... Server administration via Active Directory, File & Print services, DNS, DHCP. * Perform ...
Level II Technician
Durham, NC · On-site
$20/hr
The objective of the IT Technician will be to respond to support requests in a timely manner, be ... Server administration via Active Directory, File & Print services, DNS, DHCP. * Perform ...
... Support Technician Campus Location Durham Department UNH Housing Summary of Position This position ... PC, Network Server; UKG - Kronos, Digital camera, scanner. * Software utilization; network ...
... Support Technician Campus Location Durham Department UNH Housing Summary of Position This position ... PC, Network Server; UKG - Kronos, Digital camera, scanner. * Software utilization; network ...
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Computer (IT) Field Technician
Raleigh, NC · On-site
$23 - $24/hr
Field Technicians start the workday from home and travel throughout the Raleigh area to service ... Provide both remote and onsite technical support for servers, computers, printers, firewalls ...
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Be Seen First
Computer (IT) Field Technician
Raleigh, NC · On-site
$23 - $24/hr
Field Technicians start the workday from home and travel throughout the Raleigh area to service ... Provide both remote and onsite technical support for servers, computers, printers, firewalls ...
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician ...
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician ...
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician ...
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician ...
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician ...
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician ...
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician ...
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician ...
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician ...
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician ...
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician ...
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician ...
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician ...
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician ...
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician ...
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician ...
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician ...
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician ...
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician ...
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician ...
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician ...
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician ...
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician ...
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician ...
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician ...
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician ...
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician ...
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician ...
Server Support Technician information
See Raleigh, NC salary details
$7.94 - $10.39
13% of jobs
$10.39 - $12.83
2% of jobs
$14.62 is the 25th percentile. Wages below this are outliers.
$12.83 - $15.27
14% of jobs
$15.27 - $17.72
14% of jobs
The median wage is $19.03 / hr.
$17.72 - $20.16
14% of jobs
$20.16 - $22.60
12% of jobs
$24.87 is the 75th percentile. Wages above this are outliers.
$22.60 - $25.04
7% of jobs
$25.04 - $27.49
5% of jobs
$27.49 - $29.93
11% of jobs
$29.93 - $32.37
6% of jobs
$32.37 - $34.82
2% of jobs
$7
$20
$34
How much do server support technician jobs pay per hour?
As of Aug 8, 2026, the average hourly pay for server support technician in Raleigh, NC is $20.19, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $26.39 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a server support technician?
To thrive as a Server Support Technician, you need a solid understanding of server hardware, operating systems (like Windows Server or Linux), networking fundamentals, and often a relevant IT degree or certification such as CompTIA Server+ or Microsoft Certified: Windows Server Fundamentals. Familiarity with remote management tools, ticketing systems, and server virtualization platforms (VMware, Hyper-V) is typically required. Strong problem-solving abilities, attention to detail, and effective communication are critical soft skills for diagnosing issues and supporting end-users. These skills ensure timely resolution of server problems, minimal downtime, and reliable IT infrastructure for organizational productivity.
What are the most common challenges faced by server support technicians, and how can they be addressed on the job?
Server Support Technicians often encounter challenges such as troubleshooting complex server outages, managing high-priority incidents under tight deadlines, and keeping up with rapidly evolving technologies. These challenges can be addressed by maintaining strong documentation practices, participating in ongoing training, and collaborating closely with network and security teams. Proactively communicating with stakeholders and utilizing monitoring tools can also help minimize downtime and identify issues before they escalate.
What is the difference between Server Support Technician vs Network Support Specialist?
| Aspect | Server Support Technician | Network Support Specialist |
|---|---|---|
| Certifications | CompTIA Server+, Microsoft Certified: Windows Server | CompTIA Network+, Cisco CCNA |
| Work Environment | Data centers, server rooms, IT departments | Network operations centers, enterprise networks |
| Employer & Industry | IT service providers, large corporations, data centers | Telecommunications, enterprise IT, ISPs |
| Common Search & Comparison | Focuses on server hardware, OS, and troubleshooting | Focuses on network infrastructure, routing, and connectivity |
While both roles support IT infrastructure, a Server Support Technician primarily manages and troubleshoots servers and related hardware/software, whereas a Network Support Specialist focuses on network systems, connectivity, and infrastructure. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.
What is a server support technician?
Server Support Technicians are IT professionals responsible for maintaining, troubleshooting, and repairing servers within an organization. Their duties typically include installing server hardware and software, monitoring server performance, performing backups, and addressing technical issues to ensure minimal downtime. They play a key role in supporting a company's IT infrastructure and may also assist with upgrades, security patches, and documentation. These technicians often work closely with network administrators and other IT staff to keep systems running smoothly.
What are popular job titles related to Server Support Technician jobs in Raleigh, NC? For Server Support Technician jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Server Support Technician jobs in Raleigh, NC look for? The top searched job categories for Server Support Technician jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Server Support Technician jobs? Cities near Raleigh, NC with the most Server Support Technician job openings:
Job description
Job Summary:
Infojini Inc is a full service IT consulting and staffing firm recognized as one of the fastest growing IT services companies. They are seeking a Desktop Support professional to provide technical support, manage customer relationships, and lead projects to enhance organizational success.
Responsibilities:
• Uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact.
• Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success.
• Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems.
• Communicates status of progress to the customer.
• Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system.
• Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems.
• Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications.
• Installs and images new computers and loads appropriate software for customers.
• Deploys new business applications as needed.
• Installs local and network printers and other peripherals and configuration of same.
• Responsible for user data and migration of profiles as computers are replaced.
• Stays abreast of current technology in a changing environment.
• Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems.
• Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success.
• Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.).
• Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications.
• Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.
• Ability to lead projects that require directing the work of others and with some latitude on actions or decisions.
• Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success.
• Provides status on project work to management.
• Develop and maintain appropriate documentation for all responsible areas -This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for.
• This documentation is to be used by team members for operational standards of daily work.
• This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external).
• All documentation should be reviewed annually.
• It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved.
• This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.
Qualifications:
Required:
• Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications.
• Installing and imaging new computers and loading of appropriate software for customers.
• Installing local and network printers and other peripherals and configuration of same.
• Migrating Data and user profiles.
• Documenting process and procedures related to technical field support activities.
Company:
Infojini Inc. delivers innovative IT Services and Solutions to empower startups, Fortune 500 companies, and global enterprises. Founded in 2006, the company is headquartered in Columbia, USA, with a team of 501-1000 employees. The company is currently Late Stage.
Infojini Inc is a full service IT consulting and staffing firm recognized as one of the fastest growing IT services companies. They are seeking a Desktop Support professional to provide technical support, manage customer relationships, and lead projects to enhance organizational success.
Responsibilities:
• Uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact.
• Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success.
• Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems.
• Communicates status of progress to the customer.
• Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system.
• Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems.
• Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications.
• Installs and images new computers and loads appropriate software for customers.
• Deploys new business applications as needed.
• Installs local and network printers and other peripherals and configuration of same.
• Responsible for user data and migration of profiles as computers are replaced.
• Stays abreast of current technology in a changing environment.
• Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems.
• Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success.
• Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.).
• Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications.
• Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.
• Ability to lead projects that require directing the work of others and with some latitude on actions or decisions.
• Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success.
• Provides status on project work to management.
• Develop and maintain appropriate documentation for all responsible areas -This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for.
• This documentation is to be used by team members for operational standards of daily work.
• This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external).
• All documentation should be reviewed annually.
• It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved.
• This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.
Qualifications:
Required:
• Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications.
• Installing and imaging new computers and loading of appropriate software for customers.
• Installing local and network printers and other peripherals and configuration of same.
• Migrating Data and user profiles.
• Documenting process and procedures related to technical field support activities.
Company:
Infojini Inc. delivers innovative IT Services and Solutions to empower startups, Fortune 500 companies, and global enterprises. Founded in 2006, the company is headquartered in Columbia, USA, with a team of 501-1000 employees. The company is currently Late Stage.
About Infojini
Sourced by ZipRecruiter
Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Columbia, MD, US
Year founded
2006