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Server Support Technician Jobs in Raleigh, NC (NOW HIRING)

Custom Computer Specialists

Help Desk Technician

Raleigh, NC · On-site

$19.50 - $26.25/hr

Desk-side on site; remote support for out-of-region users during the coverage window. • ... General understanding of how a corporate IT environment fits together - network, servers, identity ...

Brady Services

Controls Service Technician

Morrisville, NC · On-site

$28.25 - $37.50/hr

... servers. * Represents Company by serving as a direct customer contact. * Supports HVAC Field Technicians by providing technical assistance and offering guidance. * Provides training and follow-up ...

Brady Services

Controls Service Technician

Morrisville, NC · On-site

$28.25 - $37.50/hr

... servers. * Represents Company by serving as a direct customer contact. * Supports HVAC Field Technicians by providing technical assistance and offering guidance. * Provides training and follow-up ...

Brady Services

Controls Service Technician

Morrisville, NC

$28.25 - $37.50/hr

... servers. * Represents Company by serving as a direct customer contact. * Supports HVAC Field Technicians by providing technical assistance and offering guidance. * Provides training and follow-up ...

NerdsToGo

Computer Repair Technician

Cary, NC · On-site

$15 - $25/hr

... support on Mac and all versions of Windows, and offer proactive remote monitoring on business ... Proficiency with peer-to-peer and client/server network configurations and troubleshooting

Artech Information System LLC

Desktop Support Level 1

Cary, NC · On-site

$18.75 - $23.75/hr

Windows7, Windows Vista, Windows XP, Windows 2000 Servers: Windows 2000, Windows 2003, Windows 2008 ... Qualifications Desktop support Level 1 Additional Information Client : HCL America; This is a ...

kgs

Help Desk Technician

Durham, NC · On-site

$19.25 - $26/hr

Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk experience. * Experience with Windows Operating System workstation/server, Microsoft Systems Management ...

Koniag, Inc.

Help Desk Technician

Durham, NC · On-site

$17 - $22/hr

Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk experience. * Experience with Windows Operating System workstation/server, Microsoft Systems Management ...

kgs

Help Desk Technician

Durham, NC

$19.25 - $26/hr

Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk experience. * Experience with Windows Operating System workstation/server, Microsoft Systems Management ...

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All JobsServer Support Technician JobsServer Support Technician Jobs in Raleigh, NC

Server Support Technician information

See Raleigh, NC salary details

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How much do server support technician jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for server support technician in Raleigh, NC is $20.19, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $26.39 per hour, depending on experience, location, and employer.

What is a server support technician?

Server Support Technicians are IT professionals responsible for maintaining, troubleshooting, and repairing servers within an organization. Their duties typically include installing server hardware and software, monitoring server performance, performing backups, and addressing technical issues to ensure minimal downtime. They play a key role in supporting a company's IT infrastructure and may also assist with upgrades, security patches, and documentation. These technicians often work closely with network administrators and other IT staff to keep systems running smoothly.

What are the key skills and qualifications needed to thrive as a server support technician?

To thrive as a Server Support Technician, you need a solid understanding of server hardware, operating systems (like Windows Server or Linux), networking fundamentals, and often a relevant IT degree or certification such as CompTIA Server+ or Microsoft Certified: Windows Server Fundamentals. Familiarity with remote management tools, ticketing systems, and server virtualization platforms (VMware, Hyper-V) is typically required. Strong problem-solving abilities, attention to detail, and effective communication are critical soft skills for diagnosing issues and supporting end-users. These skills ensure timely resolution of server problems, minimal downtime, and reliable IT infrastructure for organizational productivity.

What are the most common challenges faced by server support technicians, and how can they be addressed on the job?

Server Support Technicians often encounter challenges such as troubleshooting complex server outages, managing high-priority incidents under tight deadlines, and keeping up with rapidly evolving technologies. These challenges can be addressed by maintaining strong documentation practices, participating in ongoing training, and collaborating closely with network and security teams. Proactively communicating with stakeholders and utilizing monitoring tools can also help minimize downtime and identify issues before they escalate.

What is the difference between Server Support Technician vs Network Support Specialist?

AspectServer Support TechnicianNetwork Support Specialist
CertificationsCompTIA Server+, Microsoft Certified: Windows ServerCompTIA Network+, Cisco CCNA
Work EnvironmentData centers, server rooms, IT departmentsNetwork operations centers, enterprise networks
Employer & IndustryIT service providers, large corporations, data centersTelecommunications, enterprise IT, ISPs
Common Search & ComparisonFocuses on server hardware, OS, and troubleshootingFocuses on network infrastructure, routing, and connectivity

While both roles support IT infrastructure, a Server Support Technician primarily manages and troubleshoots servers and related hardware/software, whereas a Network Support Specialist focuses on network systems, connectivity, and infrastructure. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

What are popular job titles related to Server Support Technician jobs in Raleigh, NC?

For Server Support Technician jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Server Support Technician jobs in Raleigh, NC look for?

The top searched job categories for Server Support Technician jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Server Support Technician jobs?

Cities near Raleigh, NC with the most Server Support Technician job openings:

Server Support Technician jobs near you
Infographic showing various Server Support Technician job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,989 per year, or $20.2 per hour.

Desktop Support Specialist (Onsite)

Serigor, Inc.

Raleigh, NC • On-site

Full-time

Posted 4 days ago

Job description

Job Title: Desktop Support Specialist (Onsite)
Location: Raleigh, NC
Duration: 12 Months with possible extension
Job Description:
This request is for a Desktop Support Specialist based at Century Center, Raleigh NC to help support the high number of Service Desk and customer requests in the Raleigh, Garner & statewide areas. Day-to-day responsibilities. ** Travel Required**
The client is seeking an Expert Specialist resource for an engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.
  • Project Management: Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management.
  • Develop and maintain appropriate documentation for all responsible areas: This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually.
  • System Security: It is the responsibility of all Technical Services Staff to be aware of client and client security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.

Skills:
Skill
Required/Desired
Amount
of Experience
Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications.
Required
7
Years
Installing and imaging new computers and loading of appropriate software for customers.
Required
7
Years
Installing local and network printers and other peripherals and configuration of same.
Required
7
Years
Migrating data and user profiles.
Required
7
Years
Documenting process and procedures related to technical field support activities.
Required
7
Years
Demonstrates knowledge and a working experience with ServiceNow call tracking system.
Required
7
Years
Comfortable with traveling for the role.
Required
7
Years

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