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Server Support Technician Jobs (NOW HIRING)

rcb

Server Support Technician

Claremore, OK

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide support for the servers themselves as well as the products and services that rely upon them. * Manage and maintain RCB Bank's Systems Management Platform (Ivanti Endpoint Manager); this ...

RCB Bank

Server Support Technician

Claremore, OK · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide support for the servers themselves as well as the products and services that rely upon them. * Manage and maintain RCB Bank's Systems Management Platform (Ivanti Endpoint Manager); this ...

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How much do server support technician jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for server support technician in the United States is $20.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $27.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a server support technician?

To thrive as a Server Support Technician, you need a solid understanding of server hardware, operating systems (like Windows Server or Linux), networking fundamentals, and often a relevant IT degree or certification such as CompTIA Server+ or Microsoft Certified: Windows Server Fundamentals. Familiarity with remote management tools, ticketing systems, and server virtualization platforms (VMware, Hyper-V) is typically required. Strong problem-solving abilities, attention to detail, and effective communication are critical soft skills for diagnosing issues and supporting end-users. These skills ensure timely resolution of server problems, minimal downtime, and reliable IT infrastructure for organizational productivity.

What are the most common challenges faced by server support technicians, and how can they be addressed on the job?

Server Support Technicians often encounter challenges such as troubleshooting complex server outages, managing high-priority incidents under tight deadlines, and keeping up with rapidly evolving technologies. These challenges can be addressed by maintaining strong documentation practices, participating in ongoing training, and collaborating closely with network and security teams. Proactively communicating with stakeholders and utilizing monitoring tools can also help minimize downtime and identify issues before they escalate.

What is the difference between Server Support Technician vs Network Support Specialist?

AspectServer Support TechnicianNetwork Support Specialist
CertificationsCompTIA Server+, Microsoft Certified: Windows ServerCompTIA Network+, Cisco CCNA
Work EnvironmentData centers, server rooms, IT departmentsNetwork operations centers, enterprise networks
Employer & IndustryIT service providers, large corporations, data centersTelecommunications, enterprise IT, ISPs
Common Search & ComparisonFocuses on server hardware, OS, and troubleshootingFocuses on network infrastructure, routing, and connectivity

While both roles support IT infrastructure, a Server Support Technician primarily manages and troubleshoots servers and related hardware/software, whereas a Network Support Specialist focuses on network systems, connectivity, and infrastructure. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

What is a server support technician?

Server Support Technicians are IT professionals responsible for maintaining, troubleshooting, and repairing servers within an organization. Their duties typically include installing server hardware and software, monitoring server performance, performing backups, and addressing technical issues to ensure minimal downtime. They play a key role in supporting a company's IT infrastructure and may also assist with upgrades, security patches, and documentation. These technicians often work closely with network administrators and other IT staff to keep systems running smoothly.
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Server Support Technician jobs near you
Infographic showing various Server Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,195 per year, or $20.8 per hour.

Server Support Technician

Worldwide TechServices

Waterloo, IA • On-site

Full-time

Re-posted 15 days ago

Worldwide TechServices rating

4.9

Company rating: 4.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

215th of 223 rated it services

Job description

Job Summary

 

The Server Support Technician is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately.

Responsibilities

 

  • Provide customer support for designated equipment
  • Answer client questions in a professional manner
  • Accept and deliver all service calls assigned within the established service level for each client
  • Meet established customer service satisfaction criteria as outlined in established guidelines and policies
  • Complete all administrative tasks associated with each call as documented in established policies and guidelines
  • Complete real time reporting of all calls as documented in established policies and guidelines
  • Follow various established policies, guidelines, and documents relative to the successful delivery of service for each client
  • Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
  • Report all time, mileage, and other requirements in an accurate and timely manner
  • Understand all Safety policies and guidelines and works within the guidelines and policies on a daily basis
  • Other duties may be assigned to meet business needs

  • Additional requirements may exist if offer of employment is extended

Requirements

Education and Experience:

  • Typically requires technical school certification or equivalent and 2-5 years of relevant experience

 

Certifications and/or Qualifications:

  • Maintain all required OEM Certifications as directed by Management
  • Knowledge of relevant software and hardware
  • Valid Driver’s License and reliable transportation with valid registration and adequate insurance

Skills:

  • Ability to communicate regarding technical issues with clients
  • Ability to drive to client locations
  • Ability to work overtime as required
  • Ability to drive long distances, and occasional overnight assignments within other geographies
  • Ability to lift and or move various computer equipment up to 50 lbs.
  • Must be able to pass annual criminal and motor vehicle background
  • Must own a basic repair tool kit
  • Ability to pass drug screen at time of hire or as business needs require
  • Ability to pass agility test at date of hire or internal transfer and every 3 years thereafter
  • Must be part of stand-by rotation in the assigned geography as directed by manager

What Worldwide TechServices employees say

Pay

Benefits

Hours and flexibility

Workplace

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