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Computer Support Specialist Jobs in Raleigh, NC (NOW HIRING)

Infojini Inc

Desktop Support Specialist

Raleigh, NC · On-site

They are seeking a Desktop Support Specialist to provide on-site technical support, including ... Responsibilities : • Skilled in different types of computer hardware, software, peripherals and ...

Infojini Inc

Desktop Support Specialist

Raleigh, NC · On-site

They are seeking a Desktop Support Specialist to provide technical support, install and configure ... Responsibilities : • Skilled in different types of computer hardware, software, peripherals and ...

STI

Desktop Support Specialist

Raleigh, NC · On-site

Desktop Support Specialist Location: 1 South Wilmington Street\Raleigh, NC 27601 Duration: 12 ... Skilled in different types of computer hardware, software, peripherals and components, networking ...

Infojini Inc

Desktop Support Specialist

Raleigh, NC

We offer an excellent compensation package We are looking for Desktop Support Specialist in Raleigh ... Required Skills: Skilled in different types of computer hardware, software, peripherals and ...

Infojini Inc

Desktop Support Specialist

Raleigh, NC · On-site

They are seeking a Desktop Support Specialist to provide technical support, ensure customer ... Required : • Skilled in different types of computer hardware, software, peripherals and ...

Infojini Inc

Desktop Support Specialist

Raleigh, NC · On-site

... Support Specialist. The role involves providing technical support, managing IT incidents, and ... Required : • Skilled in different types of computer hardware, software, peripherals and ...

CGS Immersive

Desktop Support Specialist

Raleigh, NC · On-site

Desktop Support Specialist Full time. / Permanent Position Raleigh, NC / On-Site. Job Role: The ... Bachelor's degree in information technology, Computer Science, or a related field preferred. About ...

CGS Immersive

Desktop Support Specialist

Raleigh, NC

Desktop Support Specialist Full time. / Permanent Position Raleigh, NC / On-Site. Job Role: The ... Bachelor's degree in information technology, Computer Science, or a related field preferred. About ...

ABS Kids

Center Support Specialist

Holly Springs, NC

$18/hr

The Center Support Specialist is the first face for clients that come into the clinical offices and ... Computer literacy skills including Microsoft Office Who We Are: * It's in the wow moments that we ...

RI International

Peer Support Specialist I

Durham, NC · On-site

$18/hr

The Peer Support Specialist I provides support and recovery training to individuals receiving ... Basic computer skills. * Ability to teach/train recovery information and recovery tools.

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All JobsComputer Support Specialist JobsComputer Support Specialist Jobs in Raleigh, NC

Computer Support Specialist information

See Raleigh, NC salary details

$15

$25

$40

How much do computer support specialist jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for computer support specialist in Raleigh, NC is $25.90, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $28.99 per hour, depending on experience, location, and employer.

What is the average salary of IT support specialist in the US?

The average salary of a Computer Support Specialist in the US is approximately $55,000 to $60,000 per year, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. The role often involves troubleshooting hardware and software issues, providing technical support, and maintaining computer systems.

Is helpdesk a good entry level IT job?

A helpdesk role is considered a common entry-level position for aspiring Computer Support Specialists, providing foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It often requires basic knowledge of operating systems, networking, and support tools, and can serve as a stepping stone to more advanced IT roles.

What is a computer support specialist?

A computer support specialist helps users and organizations troubleshoot and resolve hardware and software issues. They often provide technical assistance via phone, email, or in person, and may use tools like remote access software. Certifications such as CompTIA A+ can enhance job prospects in this field.

What is the difference between Computer Support Specialist vs Network Technician?

AspectComputer Support SpecialistNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Job FocusHardware/software support, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageIT support, customer service rolesNetworking companies, ISPs, large organizations

While both roles involve technical skills, Computer Support Specialists primarily assist end-users with hardware and software issues, whereas Network Technicians focus on maintaining and troubleshooting network infrastructure. The certifications and work environments overlap but differ in technical focus and daily tasks.

What are Computer Support Specialists?

Computer Support Specialists are professionals who assist users and organizations with troubleshooting, maintaining, and optimizing computer systems and networks. They provide technical support either directly to end users or to other IT staff within an organization. Their duties can include resolving hardware and software issues, installing and configuring technology, and offering guidance on best practices for computer usage. Computer Support Specialists play a critical role in ensuring the smooth operation of technology within businesses and households.

What Is a Computer Support Specialist?

Computer support specialists, also called help desk technicians, assist and solve software and network challenges of organizations and direct users. As a computer support specialist, employees of your company or direct users of your system's services may seek advice and troubleshooting help from you to resolve their technical issues. You may provide assistance over the phone or internet, or if the network users are local, you may offer hands-on support in person to solve IT problems. Duties may include removing computer viruses, setting up new accounts, uploading software, or removing old programs.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges. These skills ensure efficient resolution of IT issues, high user satisfaction, and smooth organizational operations.

What are some common challenges Computer Support Specialists face when troubleshooting remote user issues?

Computer Support Specialists often encounter difficulties when assisting remote users, such as limited visibility into the user's environment, varying levels of user technical proficiency, and potential communication barriers. Troubleshooting remotely may require guiding users through complex steps verbally or using remote access tools, which can be time-consuming and sometimes frustrating. To succeed, specialists must be patient, resourceful, and skilled at explaining technical concepts clearly, ensuring users feel supported and issues are resolved efficiently.

What qualifications do I need for IT support?

Computer Support Specialists typically need a high school diploma or equivalent, with many employers preferring postsecondary education or certifications such as CompTIA A+ or Network+. Strong problem-solving skills, knowledge of operating systems, hardware, and basic networking, as well as good communication abilities, are essential for success in IT support roles.
More about Computer Support Specialist jobs
What are the most commonly searched types of Computer Support Specialist jobs in Raleigh, NC? The most popular types of Computer Support Specialist jobs in Raleigh, NC are:
What are popular job titles related to Computer Support Specialist jobs in Raleigh, NC? For Computer Support Specialist jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Computer Support Specialist jobs in Raleigh, NC look for? The top searched job categories for Computer Support Specialist jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Computer Support Specialist jobs? Cities near Raleigh, NC with the most Computer Support Specialist job openings:
Computer Support Specialist jobs near you
Infographic showing various Computer Support Specialist job openings in Raleigh, NC as of July 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $53,870 per year, or $25.9 per hour.

Desktop Support Specialist

Infojini Inc

Raleigh, NC • On-site

Full-time

Re-posted 7 days ago

Job description

Job Summary:
Infojini Consulting is a full service IT consulting, services, and staffing firm. They are seeking a Desktop Support Specialist to provide on-site technical support, including installing hardware and software, configuring peripherals, and migrating user data.
Responsibilities:
• Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications
• Installing and imaging new computers and loading of appropriate software for customers.
• Installing local and network printers and other peripherals and configuration of same.
• Migrating Data and user profiles.
• Documenting process and procedures related to technical field support activities.
Qualifications:
Required:
• Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications
• Installing and imaging new computers and loading of appropriate software for customers
• Installing local and network printers and other peripherals and configuration of same
• Migrating Data and user profiles
• Documenting process and procedures related to technical field support activities
Company:
Infojini Inc. delivers innovative IT Services and Solutions to empower startups, Fortune 500 companies, and global enterprises. Founded in 2006, the company is headquartered in Columbia, USA, with a team of 501-1000 employees. The company is currently Late Stage.
Infojini logo

About Infojini

Sourced by ZipRecruiter

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Columbia, MD, US

Year founded

2006

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