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Computer Support Specialist Jobs in Raleigh, NC (NOW HIRING)

Infojini Inc

Desktop Support Specialist

Raleigh, NC · On-site

They are seeking a Desktop Support Specialist to provide technical support, install and configure ... Responsibilities : • Skilled in different types of computer hardware, software, peripherals and ...

STI

Desktop Support Specialist

Raleigh, NC · On-site

Desktop Support Specialist Location: 1 South Wilmington Street\Raleigh, NC 27601 Duration: 12 ... Skilled in different types of computer hardware, software, peripherals and components, networking ...

Infojini Inc

Desktop Support Specialist

Raleigh, NC · On-site

We offer an excellent compensation package We are looking for Desktop Support Specialist in Raleigh ... Required Skills: Skilled in different types of computer hardware, software, peripherals and ...

Infojini Inc

Desktop Support Specialist

Raleigh, NC · On-site

... Support Specialist. The role involves providing technical support, managing IT incidents, and ... Required : • Skilled in different types of computer hardware, software, peripherals and ...

Infojini Inc

Desktop Support Specialist

Raleigh, NC · On-site

They are seeking a Desktop Support Specialist to provide technical support, ensure customer ... Required : • Skilled in different types of computer hardware, software, peripherals and ...

CGS Immersive

Desktop Support Specialist

Raleigh, NC · On-site

Desktop Support Specialist Full time. / Permanent Position Raleigh, NC / On-Site. Job Role: The ... Bachelor's degree in information technology, Computer Science, or a related field preferred. About ...

CGS Immersive

Desktop Support Specialist

Raleigh, NC

Desktop Support Specialist Full time. / Permanent Position Raleigh, NC / On-Site. Job Role: The ... Bachelor's degree in information technology, Computer Science, or a related field preferred. About ...

RI International

Peer Support Specialist I

Durham, NC · On-site

$18/hr

The Peer Support Specialist I provides support and recovery training to individuals receiving ... Basic computer skills. * Ability to teach/train recovery information and recovery tools.

Freedom House Recovery Center

Be Seen First

Peer Support Specialist

Chapel Hill, NC · On-site

$16 - $18/hr

Hold a current Peer Support Specialist Certification ... Possess good interpersonal, writing and computer skills. * Have the ability to establish a ...

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All JobsComputer Support Specialist JobsComputer Support Specialist Jobs in Raleigh, NC

Computer Support Specialist information

See Raleigh, NC salary details

$15

$25

$40

How much do computer support specialist jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for computer support specialist in Raleigh, NC is $25.90, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $28.99 per hour, depending on experience, location, and employer.

What is the average salary of IT support specialist in the US?

The average salary of a Computer Support Specialist in the US is approximately $55,000 to $60,000 per year, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. The role often involves troubleshooting hardware and software issues, providing technical support, and maintaining computer systems.

Is helpdesk a good entry level IT job?

A helpdesk role is considered a common entry-level position for aspiring Computer Support Specialists, providing foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It often requires basic knowledge of operating systems, networking, and support tools, and can serve as a stepping stone to more advanced IT roles.

What is a computer support specialist?

A computer support specialist helps users and organizations troubleshoot and resolve hardware and software issues. They often provide technical assistance via phone, email, or in person, and may use tools like remote access software. Certifications such as CompTIA A+ can enhance job prospects in this field.

What is the difference between Computer Support Specialist vs Network Technician?

AspectComputer Support SpecialistNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Job FocusHardware/software support, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageIT support, customer service rolesNetworking companies, ISPs, large organizations

While both roles involve technical skills, Computer Support Specialists primarily assist end-users with hardware and software issues, whereas Network Technicians focus on maintaining and troubleshooting network infrastructure. The certifications and work environments overlap but differ in technical focus and daily tasks.

What are Computer Support Specialists?

Computer Support Specialists are professionals who assist users and organizations with troubleshooting, maintaining, and optimizing computer systems and networks. They provide technical support either directly to end users or to other IT staff within an organization. Their duties can include resolving hardware and software issues, installing and configuring technology, and offering guidance on best practices for computer usage. Computer Support Specialists play a critical role in ensuring the smooth operation of technology within businesses and households.

What Is a Computer Support Specialist?

Computer support specialists, also called help desk technicians, assist and solve software and network challenges of organizations and direct users. As a computer support specialist, employees of your company or direct users of your system's services may seek advice and troubleshooting help from you to resolve their technical issues. You may provide assistance over the phone or internet, or if the network users are local, you may offer hands-on support in person to solve IT problems. Duties may include removing computer viruses, setting up new accounts, uploading software, or removing old programs.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges. These skills ensure efficient resolution of IT issues, high user satisfaction, and smooth organizational operations.

What are some common challenges Computer Support Specialists face when troubleshooting remote user issues?

Computer Support Specialists often encounter difficulties when assisting remote users, such as limited visibility into the user's environment, varying levels of user technical proficiency, and potential communication barriers. Troubleshooting remotely may require guiding users through complex steps verbally or using remote access tools, which can be time-consuming and sometimes frustrating. To succeed, specialists must be patient, resourceful, and skilled at explaining technical concepts clearly, ensuring users feel supported and issues are resolved efficiently.

What qualifications do I need for IT support?

Computer Support Specialists typically need a high school diploma or equivalent, with many employers preferring postsecondary education or certifications such as CompTIA A+ or Network+. Strong problem-solving skills, knowledge of operating systems, hardware, and basic networking, as well as good communication abilities, are essential for success in IT support roles.
More about Computer Support Specialist jobs
What are the most commonly searched types of Computer Support Specialist jobs in Raleigh, NC? The most popular types of Computer Support Specialist jobs in Raleigh, NC are:
What are popular job titles related to Computer Support Specialist jobs in Raleigh, NC? For Computer Support Specialist jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Computer Support Specialist jobs in Raleigh, NC look for? The top searched job categories for Computer Support Specialist jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Computer Support Specialist jobs? Cities near Raleigh, NC with the most Computer Support Specialist job openings:
Computer Support Specialist jobs near you
Infographic showing various Computer Support Specialist job openings in Raleigh, NC as of July 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $53,867 per year, or $25.9 per hour.
Computer User Support Specialists

Computer User Support Specialists

4 Consulting Inc

Apex, NC • On-site

Other

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Job Title:  Computer User Support Specialists
Location: Apex, NC
Employer: 4Consulting, Inc
Position Type: Part-Time
Worksite: Onsite

Position Summary

4Consulting, Inc is seeking a qualified Computer User Support Specialists to support technology consulting, application development, systems analysis, testing, data management, cybersecurity, infrastructure, or project delivery services for client projects. The selected candidate will perform duties consistent with the client’s project requirements and company delivery standards.

Essential Duties and Responsibilities

The candidate will be responsible for:

  1. Provide on-site technical support, troubleshoot application issues, and resolve end-user requests or escalate complex issues to the appropriate support teams.
  2. Deliver end-user training, develop training materials, and assist users with system functionality and best practices.
  3. Document issues, resolutions, and user feedback while maintaining accurate support records and knowledge documentation.
  4. Collaborate with business and technical teams to support application rollouts, user adoption, and continuous operational improvements.

Minimum Qualifications

The position requires:

Education

Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or related field, or equivalent combination of education and experience.

Experience

3+ years of experience in application support, end-user training, technical troubleshooting, help desk operations, and customer support.

Technical Skills

Application Support, Technical Troubleshooting, Help Desk Support, Customer Relationship Management (CRM) Systems, Ticket Management Systems, End-User Training, Technical Documentation, Enterprise Application Support

Business / Domain Skills

Customer Service, Stakeholder Communication, Problem Solving, User Support, Training & Knowledge Transfer, Business Process Support

Communication

Ability to communicate with technical and business stakeholders.

Documentation

Ability to prepare project documentation, status updates, and deliverables.

Work Authorization

Must be legally authorized to work in the United States. Sponsorship may be considered where permitted by company policy and project requirements.

Preferred Qualifications

  1. Experience supporting enterprise case management or public sector applications.
  2. Knowledge of child welfare, human services, or social services business processes.
  3. Experience supporting enterprise application deployments and on-site user adoption initiatives.

Equal Employment Opportunity Statement

4Consulting, Inc is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, citizenship status, immigration status where protected by law, or any other legally protected status. All candidates will be evaluated based on job-related qualifications, experience, skills, availability, and ability to perform the essential duties of the position.

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