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Computer Support Specialist Jobs in Raleigh, NC (NOW HIRING)

ServiceTrade

Technical Support Specialist

Durham, NC · On-site

We're looking for a Customer Support Specialist who's excited to make an impact. In this role, you will collaborate with our innovative team to deliver impactful solutions, ensuring our customers ...

RI International

Peer Manager

Durham, NC · On-site

$23/hr

The Peer Support Specialist III also assists in implementing/creating a recovery environment and ... Basic computer skills. * Ability to teach/train recovery information and recovery tools.

Recovery Innovations

Peer Manager

Durham, NC

$23/hr

The Peer Support Specialist III also assists in implementing/creating a recovery environment and ... Basic computer skills. * Ability to teach/train recovery information and recovery tools.

Vulcan Elements

IT Support Specialist

Raleigh, NC · On-site

As an IT Support Specialist, you will be the first contact for technical assistance across the office and manufacturing facilities, ensuring high system uptime and supporting the digital ...

Vulcan Elements

IT Support Specialist

Raleigh, NC

As an IT Support Specialist, you will be first contact for technical assistance across our office and manufacturing facilities. You will play a critical role in ensuring our team has the tools they ...

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All JobsComputer Support Specialist JobsComputer Support Specialist Jobs in Raleigh, NC

Computer Support Specialist information

See Raleigh, NC salary details

$15

$25

$40

How much do computer support specialist jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for computer support specialist in Raleigh, NC is $25.90, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $28.99 per hour, depending on experience, location, and employer.

Is CSR an entry-level job?

A Computer Support Specialist role is often considered entry-level, especially for those with basic technical skills and a high school diploma or equivalent. Many positions require familiarity with operating systems, troubleshooting, and customer service, and some may prefer certifications like CompTIA A+.

What is the difference between Computer Support Specialist vs Network Technician?

AspectComputer Support SpecialistNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Job FocusHardware/software support, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageIT support, customer service rolesNetworking companies, ISPs, large organizations

While both roles involve technical skills, Computer Support Specialists primarily assist end-users with hardware and software issues, whereas Network Technicians focus on maintaining and troubleshooting network infrastructure. The certifications and work environments overlap but differ in technical focus and daily tasks.

What are Computer Support Specialists?

Computer Support Specialists are professionals who assist users and organizations with troubleshooting, maintaining, and optimizing computer systems and networks. They provide technical support either directly to end users or to other IT staff within an organization. Their duties can include resolving hardware and software issues, installing and configuring technology, and offering guidance on best practices for computer usage. Computer Support Specialists play a critical role in ensuring the smooth operation of technology within businesses and households.

What Is a Computer Support Specialist?

Computer support specialists, also called help desk technicians, assist and solve software and network challenges of organizations and direct users. As a computer support specialist, employees of your company or direct users of your system's services may seek advice and troubleshooting help from you to resolve their technical issues. You may provide assistance over the phone or internet, or if the network users are local, you may offer hands-on support in person to solve IT problems. Duties may include removing computer viruses, setting up new accounts, uploading software, or removing old programs.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges. These skills ensure efficient resolution of IT issues, high user satisfaction, and smooth organizational operations.

What are some common challenges Computer Support Specialists face when troubleshooting remote user issues?

Computer Support Specialists often encounter difficulties when assisting remote users, such as limited visibility into the user's environment, varying levels of user technical proficiency, and potential communication barriers. Troubleshooting remotely may require guiding users through complex steps verbally or using remote access tools, which can be time-consuming and sometimes frustrating. To succeed, specialists must be patient, resourceful, and skilled at explaining technical concepts clearly, ensuring users feel supported and issues are resolved efficiently.
More about Computer Support Specialist jobs
What are the most commonly searched types of Computer Support Specialist jobs in Raleigh, NC? The most popular types of Computer Support Specialist jobs in Raleigh, NC are:
What are popular job titles related to Computer Support Specialist jobs in Raleigh, NC? For Computer Support Specialist jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Computer Support Specialist jobs in Raleigh, NC look for? The top searched job categories for Computer Support Specialist jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Computer Support Specialist jobs? Cities near Raleigh, NC with the most Computer Support Specialist job openings:
Computer Support Specialist jobs near you
Infographic showing various Computer Support Specialist job openings in Raleigh, NC as of June 2026, with employment types broken down into 55% Full Time, 9% Part Time, 18% Temporary, and 18% Contract. Highlights an 91% In-person, and 9% Hybrid job distribution, with an average salary of $53,870 per year, or $25.9 per hour.

Service Support Specialist/Admin

Kenly Ford, Inc

Kenly, NC • On-site

Full-time

Posted 22 days ago

Job description

Oversee Red Cap program, provide operational support to the Service Department. Roles will include: Appointment Coordinator, Customer Relations Specialist, Dispatcher, Porter, Courtesy Vehicle Driver. Answer telephones, input data on computer and perform filing duties. Maintain accurate and on-time reports and records relative to functions of the business. Receive payments from customers and always provide courteous customer service.
FUNCTIONS:
  • Pick up and deliver customer vehicles.
  • Set up appointments for service customers.
  • Answer telephones quickly in a friendly and personable manner.
  • Receive payments from customers and operate cash register.
  • Make change, cash checks and issue receipts to customers.
  • Balance cash drawer and verify cash on hand each day at day end for bank deposit.
  • Handle customer complaints with integrity and poise. Resolve complaints or refer complaining customer to the appropriate individual for further communication.
  • Refer customers who have additional questions about their repair order to the service advisor or service manager.
  • Close repair orders and service tickets each day.
  • Daily filing and record keeping.
  • Perform any other special duties requested by the general manager, controller or other department managers.

MINIMUM QUALIFICATIONS:
  • A minimum of one year of experience in related field.
  • Ability to understand and follow instructions in English.
  • Computer experience and knowledge using various programs.
  • Must have valid driver's license and maintain a clean driving record.

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