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Computer Support Specialist Jobs in Raleigh, NC (NOW HIRING)

Savista

Support Specialist, AR

Raleigh, NC · On-site

$15/hr

Supports client /internal processes. * Maintains and respect the confidentiality of patient ... as computer, computer peripherals printers, and telephones; extend arms; kneel; talk and hear.

Savista

Support Specialist, AR

Raleigh, NC · On-site

$15/hr

Supports client /internal processes. * Maintains and respect the confidentiality of patient ... as computer, computer peripherals printers, and telephones; extend arms; kneel; talk and hear.

ServiceTrade

Technical Support Specialist

Durham, NC · On-site

We're looking for a Customer Support Specialist who's excited to make an impact. In this role, you will collaborate with our innovative team to deliver impactful solutions, ensuring our customers ...

Truist

Wealth Support Specialist I

Raleigh, NC · On-site

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Entry Level / 1 - 3 years in the role as an Investment Support Specialist ...

New

Truist Inc

Wealth Support Specialist I

Raleigh, NC · On-site

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Entry Level / 1 - 3 years in the role as an Investment Support Specialist ...

New

Railinc

Product Support Specialist I

Cary, NC · On-site

The Product Support Specialist I combines customer support with data analysis to resolve complex ... transcribing; viewing computer terminal; extensive reading (with or without correction)

New

ABB

VFD Technical Support Specialist

Cary, NC · Remote

Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... Must be computer-literate. * Candidates must already have a work authorization that would permit ...

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Computer Support Specialist information

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$15

$25

$40

How much do computer support specialist jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for computer support specialist in Raleigh, NC is $25.90, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $28.99 per hour, depending on experience, location, and employer.

What is a computer support specialist?

Computer support specialists, also called help desk technicians, assist and solve software and network challenges of organizations and direct users. As a computer support specialist, employees of your company or direct users of your system's services may seek advice and troubleshooting help from you to resolve their technical issues. You may provide assistance over the phone or internet, or if the network users are local, you may offer hands-on support in person to solve IT problems. Duties may include removing computer viruses, setting up new accounts, uploading software, or removing old programs.

What are the key skills and qualifications needed to thrive as a computer support specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges. These skills ensure efficient resolution of IT issues, high user satisfaction, and smooth organizational operations.

What are some common challenges computer support specialists face when troubleshooting remote user issues?

Computer Support Specialists often encounter difficulties when assisting remote users, such as limited visibility into the user's environment, varying levels of user technical proficiency, and potential communication barriers. Troubleshooting remotely may require guiding users through complex steps verbally or using remote access tools, which can be time-consuming and sometimes frustrating. To succeed, specialists must be patient, resourceful, and skilled at explaining technical concepts clearly, ensuring users feel supported and issues are resolved efficiently.

What is the difference between Computer Support Specialist vs Network Technician?

AspectComputer Support SpecialistNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Job FocusHardware/software support, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageIT support, customer service rolesNetworking companies, ISPs, large organizations

While both roles involve technical skills, Computer Support Specialists primarily assist end-users with hardware and software issues, whereas Network Technicians focus on maintaining and troubleshooting network infrastructure. The certifications and work environments overlap but differ in technical focus and daily tasks.

How much does a computer support specialist make per hour?

A computer support specialist typically earns between $15 and $30 per hour, depending on experience, certifications, and location. Entry-level positions may pay closer to the lower end, while experienced technicians with certifications like CompTIA A+ can earn higher wages. The role often involves troubleshooting hardware and software issues in various environments.
More about Computer Support Specialist jobs

What are the most commonly searched types of Computer Support Specialist jobs in Raleigh, NC?

The most popular types of Computer Support Specialist jobs in Raleigh, NC are:

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For Computer Support Specialist jobs in Raleigh, NC, the most frequently searched job titles are:

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Cities near Raleigh, NC with the most Computer Support Specialist job openings:

Computer Support Specialist jobs near you
Infographic showing various Computer Support Specialist job openings in Raleigh, NC as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $53,870 per year, or $25.9 per hour.

Support Specialist, AR

Savista

Raleigh, NC • On-site

$15/hr

Full-time

Re-posted 3 days ago

Savista rating

8.9

Company rating: 8.9 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

24th of 495 rated business services

Job description

Here at Savista, we enable our clients to navigate the biggest challenges in healthcare: quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to problem solve and deliver revenue cycle improvement services that enable their success, support their patients, and nurture their communities, all while living our values of Commitment, Authenticity, Respect and Excellence (CARE).

Essential Duties & Responsibilities:

  • Retrieves medical records through various systems.
  • Submits Medical records through hardcopy submission.
  • Opens and scans correspondence received, routes to leadership for distribution.
  • Responds timely to emails and telephone messages as appropriate.
  • Communicates issues to management, including address, system or escalated account issues.
  • Participates and attends meetings as requested.
  • Supports client /internal processes.
  • Maintains and respect the confidentiality of patient information in accordance with insurance collection guidelines and corporate policy and procedure.
  • Supports SAVISTA Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to SAVISTA business practices. This includes becoming familiar with SAVISTA Code of Ethics, attending training as required, notifying management or SAVISTA Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations.

Minimum Requirements & Competencies:

  • High school diploma or GED.
  • Demonstrated ability to navigate Internet Explorer and Microsoft Office.
  • Ability to handle sensitive information and maintain HIPAA compliance.
  • No travel required.

Physical Demands:

The physical demands and work environment characteristics described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is occasionally required to move around the work area; sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals printers, and telephones; extend arms; kneel; talk and hear.
  • The employee must occasionally lift and/or move up to 15 pounds.
  • Must be able to talk, listen and speak clearly on telephone.
  • Mental Demands: the employee must be able to follow directions, to get along with others, and handle stress.
  • Work environment: The noise level in the work environment is usually minimal.
  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.

Note: Savista is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $15.00 to 17.50. However, specific compensation for the role will vary within the above range based on many factors including but not limited to geographic location, candidate experience, applicable certifications, and skills.

SAVISTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class.

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