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Computer Support Specialist Jobs in Raleigh, NC (NOW HIRING)

Savista

Support Specialist, AR

Raleigh, NC · On-site

$15/hr

The Support Specialist provides support to Accounts Receivable Representatives to ensure effective ... as computer, computer peripherals printers, and telephones; extend arms; kneel; talk and hear.

Savista

Support Specialist, AR

Raleigh, NC

$15/hr

The Support Specialist provides support to Accounts Receivable Representatives to ensure effective ... as computer, computer peripherals printers, and telephones; extend arms; kneel; talk and hear.

KENLY FORD INC

Service Support Specialist

Kenly, NC

$13 - $16/hr

Oversee Red Cap program, provide operational support to the Service Department. Roles will include ... Answer telephones, input data on computer and perform filing duties. Maintain accurate and on-time ...

KENLY FORD INC

Service Support Specialist

Kenly, NC · On-site

$13 - $16/hr

Vision insurance Oversee Red Cap program, provide operational support to the Service Department ... Answer telephones, input data on computer and perform filing duties. Maintain accurate and on-time ...

KENLY FORD INC

Service Support Specialist

Kenly, NC

$13 - $16/hr

Oversee Red Cap program, provide operational support to the Service Department. Roles will include ... Answer telephones, input data on computer and perform filing duties. Maintain accurate and on-time ...

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Computer Support Specialist information

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$15

$25

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How much do computer support specialist jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for computer support specialist in Raleigh, NC is $25.90, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $28.99 per hour, depending on experience, location, and employer.

What is the average salary of IT support specialist in the US?

The average salary of a Computer Support Specialist in the US is approximately $55,000 to $60,000 per year, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. The role often involves troubleshooting hardware and software issues, providing technical support, and maintaining computer systems.

Is helpdesk a good entry level IT job?

A helpdesk role is considered a common entry-level position for aspiring Computer Support Specialists, providing foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It often requires basic knowledge of operating systems, networking, and support tools, and can serve as a stepping stone to more advanced IT roles.

What is a computer support specialist?

A computer support specialist helps users and organizations troubleshoot and resolve hardware and software issues. They often provide technical assistance via phone, email, or in person, and may use tools like remote access software. Certifications such as CompTIA A+ can enhance job prospects in this field.

What is the difference between Computer Support Specialist vs Network Technician?

AspectComputer Support SpecialistNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Job FocusHardware/software support, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageIT support, customer service rolesNetworking companies, ISPs, large organizations

While both roles involve technical skills, Computer Support Specialists primarily assist end-users with hardware and software issues, whereas Network Technicians focus on maintaining and troubleshooting network infrastructure. The certifications and work environments overlap but differ in technical focus and daily tasks.

What are Computer Support Specialists?

Computer Support Specialists are professionals who assist users and organizations with troubleshooting, maintaining, and optimizing computer systems and networks. They provide technical support either directly to end users or to other IT staff within an organization. Their duties can include resolving hardware and software issues, installing and configuring technology, and offering guidance on best practices for computer usage. Computer Support Specialists play a critical role in ensuring the smooth operation of technology within businesses and households.

What Is a Computer Support Specialist?

Computer support specialists, also called help desk technicians, assist and solve software and network challenges of organizations and direct users. As a computer support specialist, employees of your company or direct users of your system's services may seek advice and troubleshooting help from you to resolve their technical issues. You may provide assistance over the phone or internet, or if the network users are local, you may offer hands-on support in person to solve IT problems. Duties may include removing computer viruses, setting up new accounts, uploading software, or removing old programs.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges. These skills ensure efficient resolution of IT issues, high user satisfaction, and smooth organizational operations.

What are some common challenges Computer Support Specialists face when troubleshooting remote user issues?

Computer Support Specialists often encounter difficulties when assisting remote users, such as limited visibility into the user's environment, varying levels of user technical proficiency, and potential communication barriers. Troubleshooting remotely may require guiding users through complex steps verbally or using remote access tools, which can be time-consuming and sometimes frustrating. To succeed, specialists must be patient, resourceful, and skilled at explaining technical concepts clearly, ensuring users feel supported and issues are resolved efficiently.

What qualifications do I need for IT support?

Computer Support Specialists typically need a high school diploma or equivalent, with many employers preferring postsecondary education or certifications such as CompTIA A+ or Network+. Strong problem-solving skills, knowledge of operating systems, hardware, and basic networking, as well as good communication abilities, are essential for success in IT support roles.
More about Computer Support Specialist jobs
What are the most commonly searched types of Computer Support Specialist jobs in Raleigh, NC? The most popular types of Computer Support Specialist jobs in Raleigh, NC are:
What are popular job titles related to Computer Support Specialist jobs in Raleigh, NC? For Computer Support Specialist jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Computer Support Specialist jobs in Raleigh, NC look for? The top searched job categories for Computer Support Specialist jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Computer Support Specialist jobs? Cities near Raleigh, NC with the most Computer Support Specialist job openings:
Computer Support Specialist jobs near you
Infographic showing various Computer Support Specialist job openings in Raleigh, NC as of July 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $53,867 per year, or $25.9 per hour.
Support Specialist, AR

Support Specialist, AR

Savista

Raleigh, NC • On-site

$15/hr

Full-time

Re-posted 24 days ago

Savista rating

8.9

Company rating: 8.9 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

18th of 449 rated business services

Job description

Here at Savista, we enable our clients to navigate the biggest challenges in healthcare: quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to problem solve and deliver revenue cycle improvement services that enable their success, support their patients, and nurture their communities, all while living our values of Commitment, Authenticity, Respect and Excellence (CARE).
The Support Specialist provides support to Accounts Receivable Representatives to ensure effective follow up and collections for clients.
Essential Duties & Responsibilities:
  • Retrieves medical records through various systems.
  • Submits Medical records through hardcopy submission.
  • Opens and scans correspondence received, routes to leadership for distribution.
  • Responds timely to emails and telephone messages as appropriate.
  • Communicates issues to management, including address, system or escalated account issues.
  • Participates and attends meetings as requested.
  • Supports client /internal processes.
  • Maintains and respect the confidentiality of patient information in accordance with insurance collection guidelines and corporate policy and procedure.
  • Supports SAVISTA Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to SAVISTA business practices. This includes becoming familiar with SAVISTA Code of Ethics, attending training as required, notifying management or SAVISTA Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations.

Minimum Requirements & Competencies:
  • High school diploma or GED.
  • Demonstrated ability to navigate Internet Explorer and Microsoft Office.
  • Ability to handle sensitive information and maintain HIPAA compliance.
  • No travel required.

Physical Demands:
The physical demands and work environment characteristics described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is occasionally required to move around the work area; sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals printers, and telephones; extend arms; kneel; talk and hear.
  • The employee must occasionally lift and/or move up to 15 pounds.
  • Must be able to talk, listen and speak clearly on telephone.
  • Mental Demands: the employee must be able to follow directions, to get along with others, and handle stress.
  • Work environment: The noise level in the work environment is usually minimal.
  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.

Note: Savista is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $15.00 to 17.50. However, specific compensation for the role will vary within the above range based on many factors including but not limited to geographic location, candidate experience, applicable certifications, and skills.
SAVISTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class.
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