ZipRecruiter

Log In

1

Computer Support Specialist Jobs in Raleigh, NC (NOW HIRING)

gpec

Technology Support Specialist

Raleigh, NC · On-site

The Technology Support Specialist provides customer-focused technical support, onboarding, and ... Education Associate degree in Information Technology, Computer Science, Business Systems ...

Savista

Support Specialist, AR

Raleigh, NC · On-site

$15/hr

The Support Specialist provides support to Accounts Receivable Representatives to ensure effective ... as computer, computer peripherals printers, and telephones; extend arms; kneel; talk and hear.

Savista

Support Specialist, AR

Raleigh, NC · On-site

$15/hr

The Support Specialist provides support to Accounts Receivable Representatives to ensure effective ... as computer, computer peripherals printers, and telephones; extend arms; kneel; talk and hear.

KENLY FORD INC

Service Support Specialist

Kenly, NC · On-site

$13 - $16/hr

Vision insurance Oversee Red Cap program, provide operational support to the Service Department ... Answer telephones, input data on computer and perform filing duties. Maintain accurate and on-time ...

KENLY FORD INC

Service Support Specialist

Kenly, NC

$13 - $16/hr

Oversee Red Cap program, provide operational support to the Service Department. Roles will include ... Answer telephones, input data on computer and perform filing duties. Maintain accurate and on-time ...

KENLY FORD INC

Service Support Specialist

Kenly, NC · On-site

$13 - $16/hr

Oversee Red Cap program, provide operational support to the Service Department. Roles will include ... Answer telephones, input data on computer and perform filing duties. Maintain accurate and on-time ...

previous pagenext page

Showing results 21-40

All JobsComputer Support Specialist JobsComputer Support Specialist Jobs in Raleigh, NC

Computer Support Specialist information

See Raleigh, NC salary details

$15

$25

$40

How much do computer support specialist jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for computer support specialist in Raleigh, NC is $25.90, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $28.99 per hour, depending on experience, location, and employer.

What is a computer support specialist?

Computer support specialists, also called help desk technicians, assist and solve software and network challenges of organizations and direct users. As a computer support specialist, employees of your company or direct users of your system's services may seek advice and troubleshooting help from you to resolve their technical issues. You may provide assistance over the phone or internet, or if the network users are local, you may offer hands-on support in person to solve IT problems. Duties may include removing computer viruses, setting up new accounts, uploading software, or removing old programs.

What are the key skills and qualifications needed to thrive as a computer support specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges. These skills ensure efficient resolution of IT issues, high user satisfaction, and smooth organizational operations.

What are some common challenges computer support specialists face when troubleshooting remote user issues?

Computer Support Specialists often encounter difficulties when assisting remote users, such as limited visibility into the user's environment, varying levels of user technical proficiency, and potential communication barriers. Troubleshooting remotely may require guiding users through complex steps verbally or using remote access tools, which can be time-consuming and sometimes frustrating. To succeed, specialists must be patient, resourceful, and skilled at explaining technical concepts clearly, ensuring users feel supported and issues are resolved efficiently.

What is the difference between Computer Support Specialist vs Network Technician?

AspectComputer Support SpecialistNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Job FocusHardware/software support, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageIT support, customer service rolesNetworking companies, ISPs, large organizations

While both roles involve technical skills, Computer Support Specialists primarily assist end-users with hardware and software issues, whereas Network Technicians focus on maintaining and troubleshooting network infrastructure. The certifications and work environments overlap but differ in technical focus and daily tasks.

How much does a computer support specialist make per hour?

A computer support specialist typically earns between $15 and $30 per hour, depending on experience, certifications, and location. Entry-level positions may pay closer to the lower end, while experienced technicians with certifications like CompTIA A+ can earn higher wages. The role often involves troubleshooting hardware and software issues in various environments.
More about Computer Support Specialist jobs

What are the most commonly searched types of Computer Support Specialist jobs in Raleigh, NC?

The most popular types of Computer Support Specialist jobs in Raleigh, NC are:

What are popular job titles related to Computer Support Specialist jobs in Raleigh, NC?

For Computer Support Specialist jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Computer Support Specialist jobs in Raleigh, NC look for?

The top searched job categories for Computer Support Specialist jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Computer Support Specialist jobs?

Cities near Raleigh, NC with the most Computer Support Specialist job openings:

Computer Support Specialist jobs near you
Infographic showing various Computer Support Specialist job openings in Raleigh, NC as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $53,870 per year, or $25.9 per hour.

Technology Support Specialist

gpec

Raleigh, NC • On-site

Full-time

Posted 9 days ago

Job description

Primary Function:

The Technology Support Specialist provides customer-focused technical support, onboarding, and operational assistance for digital technology solutions. Supports successful adoption and ongoing use of connected technology platforms by delivering training, resolving issues, managing subscriptions, and partnering with internal teams to enhance customer value. 

Essential Duties: 

Digital Platform Support 

  • Provide technical support for assigned digital platforms, applications, and connected technology solutions 
  • Troubleshoot user issues and coordinates resolution through established support processes 
  • Maintain accurate documentation of issues, resolutions, and support activities 
  • Assist with platform configuration, user access, and operational administration 

Customer Onboarding & Training 

  • Deliver customer onboarding sessions through webinars, demonstrations, and remote training 
  • Support users in understanding platform capabilities and best practices 
  • Develop training materials and knowledge resources to improve user adoption 
  • Respond to customer questions and provides guidance on platform functionality 

Subscription & Operational Management 

  • Manage subscription services, account updates, and platform administration activities 
  • Process and reconcile subscription billing information and invoices 
  • Monitor platform usage and identify opportunities to improve customer experience 
  • Support internal teams with operational reporting and service requests 

Continuous Improvement & Collaboration 

  • Identify opportunities to improve support processes and customer workflows 
  • Collaborate with internal teams to resolve issues and enhance solutions 
  • Support testing and implementation of platform enhancements 
  • Maintain awareness of product updates, system changes, and industry trends 

Minimum Requirements: 

Education 

Associate degree in Information Technology, Computer Science, Business Systems, Engineering Technology, or related field; equivalent combination of education and experience may be considered. 

Work Experience 

  • 1–3+ years of experience supporting software applications, digital products, SaaS platforms, or customer-facing technology solutions. 
  • Technical knowledge of Caterpillar equipment and components with heavy focus on technology products and industry. 

Physical 

  • Must be able to sit and utilize a computer for extended periods. 

Other 

  • Ability to diagnose application issues. 
  • Experience inVisionLink, C-Cat, DSP, and related platforms.  
  • Strong communication skills.  
  • Ability to train users.  
  • Basic understanding of integrations, data flows, and system configuration.  
  • Customer service mindset. 
  • Strong computer skills with an emphasis working with Excel to create macros and pivot tables. 
  • Self-starter; able to work with limited supervision.

This job description is not intended to be all-inclusive.  Your supervisor may request and assign you similar duties.  Any major modification of this job role requires Human Resources approval. 

Apply